Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.S. Don Franklin Ford - Service
What do you like about our products and services?

Very dependable

Report a concern   April 2, 2026 — Rated 10 out of 10 by Terry Neal Don Franklin Ford - Service
What do you like about our products and services?

It’s not a Chevrolet or a Dodge

Report a concern   April 2, 2026 — Rated 10 out of 10 by Danny Lowe Don Franklin Monticello Service
What do you like about our products and services?

Very good people to deal with. Honest and take care of their customers.

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.S. Don Franklin Monticello Service
What do you like about our products and services?

They are always nice and explain things to you . Very competent employees

Report a concern   April 2, 2026 — Rated 10 out of 10 by F.J. Don Franklin Monticello Service
What do you like about our products and services?

Everyone is always so friendly & I can always get a service appointment promptly. Great service!!!

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything.

Report a concern   April 2, 2026 — Rated 9 out of 10 by N.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Pretty much willing to work with us to make things right on the vehicle we are looking to get. Stacy has done great for us.

Report a concern   April 2, 2026 — Rated 10 out of 10 by L.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The sales team did everything they could to earn our business.

Report a concern   April 2, 2026 — Rated 10 out of 10 by James House Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Excellent sales staff.

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.A. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very helpful, Enjoyed the conversation with the sales representative.

Report a concern   April 1, 2026 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love the dealership. Great variety and really like nissans.

Report a concern   April 1, 2026 — Rated 9 out of 10 by Jennifer Appleby Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like Kia

Report a concern   April 1, 2026 — Rated 10 out of 10 by R.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

The friendly staff

Report a concern   April 1, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler is awesome ! Always makes sure everything is taken care of reflects the Driven by Family moto well!

Report a concern   April 1, 2026 — Rated 10 out of 10 by R.F. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly sales people

Report a concern   April 1, 2026 — Rated 10 out of 10 by Olivia Tudor Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina Kirby is so professional and goes above and beyond to give you great service always!!

Report a concern   April 1, 2026 — Rated 10 out of 10 by R.E. Don Franklin Russell Springs Service
What do you like about our products and services?

Very efficient

Report a concern   April 1, 2026 — Rated 10 out of 10 by R.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone was great to deal with

Report a concern   April 1, 2026 — Rated 10 out of 10 by James Brink Don Franklin CDJRF Sales Department
What do you like about our products and services?

All of your dealerships treat me like family. It’s always a pleasure to do business there!

Report a concern   April 1, 2026 — Rated 9 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Courteous and friendly staff…service in a reasonable timeframe and at a good price.

Report a concern   April 1, 2026 — Rated 10 out of 10 by B.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Their knowledge of their product Their willingness to help customers achieve their goals without being hassled friendly service, which includes all of the associates no matter what department they work in Jacob C has been great in helping me learn more about the vehicle. I’m interested in through demonstrations and information that he text me. I would gladly recommend Don Franklins do anyone.

Report a concern   March 31, 2026 — Rated 10 out of 10 by C.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Staff very knowledgeable and helpful.Very painless buying process

Report a concern   March 31, 2026 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Service so far has been good. I have yet to see the SUV that I have asked to possibly trade for. So I am not able to give a feedback at this time.

Report a concern   March 31, 2026 — Rated 10 out of 10 by Ann Warnock Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I love my 2026 Buick Encore GX!!
I was greeted warmly and with professionalism. Stan Standifer listened carefully to my “Must Haves” and “Wants”, then quickly honed in on the perfect fit for me.
I never felt pressured or “talked down to”; exactly the opposite. The whole shopping and buying experience were actually fun! What a surprise!
I was most Impressed with the thorough test drive I took. Stan made me feel comfortable, provided important information, and answered all my questions. I was very impressed with how the SUV handled and all the safety and tech features!
The product and service were A+ from start to finish!
I will definitely be sending my friends this way!

Report a concern   March 31, 2026 — Rated 10 out of 10 by B.S. Don Franklin Burkesville Sales
What do you like about our products and services?

Great friendly and honest service.

Report a concern   March 31, 2026 — Rated 10 out of 10 by A.V. Don Franklin Auto
What do you like about our products and services?

Peggy was amazing. The whole experience was wonderful. Every professional staff.

Report a concern   March 31, 2026 — Rated 10 out of 10 by T.A. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Josh was really friendly and up front about everything.

Report a concern   March 31, 2026 — Rated 10 out of 10 by B.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Staff are very friendly and knowledgeable.

Report a concern   March 31, 2026 — Rated 10 out of 10 by K.S. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Very great cars and my salesman Cory Sears was great to work with.

Report a concern   March 31, 2026 — Rated 10 out of 10 by P.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Jason was the best! Low key, knowledgeable, and made me feel comfortable.


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