Customer Testimonials
Close to home. I know most of the people that work there.
Friendly, efficient, quick
Love my new car very comfortable drives nice good on gas and very smooth a big thank you to Matthew for helping us and being there every step of the way.
Friendly staff
They are accommodating, and great work with.
Great people and good service.
The transparency was great
Kind friendly staff. Wide variety of vehicles to choose from.
Fast
Fast, friendly and reliable.
Love the friendliness of everyone, the affordability of services and convenience
Great service department!
Everyone was very nice fast service
I was very satisfied!
So far everything
Prompt
You have kept my cars operating at optimum levels
Great pricing and excellent quality
Excellent service and exactly how it was explained
Very friendly staff and Dominic was great to work with! I have already recommended him!
Quick in and out time was great, though the price of the oil change was a little too high.
I like that the works is a thorough check up for my car, not just an oil change. I like the courteous treatment from the service personnel.
Started off a little rocky but I ended up continuing with service manager Jeff worked out great .
Seth Steele was very helpful in finding the right tires for my truck and fitting me in. Service techs did a great job and were quick changing my tires.
It’s convenient because it’s pretty close to my house, and the staff were helpful and friendly.
They do good work and use GM parts
I just like my car! The service is really good. They take time to explain things to you.
It was very quick when I got there and got the problem fixed in a small amount of time and the guy talked to me about what was done and some other things that the scan showed on my car. I may have to have those fixed as well
The staff is always nice and understands if I have a concern they usually answer any questions we may have.
I can’t say enough about Greg Long at the Campbellsville store. I went to Don Franklin about 6 months ago looking at trucks. Oddly enough, was greeted by Greg, enjoyed a great conversation and zero pressure, little did I know at the time he was the GM for that store.
Here I am six months later I finally bought a truck from him. There were no gimmicks, no BS. Could I have bought a truck at another store cheaper, absolutely. However in today’s world you won’t find dealership that won’t try to swindle, bait and switch and pull all kinds of tricks. Never got that feeling from him nor his staff. As much as I used to despise buying a vehicle, that Don Franklin team made it a pleasurable experience. The only down side is they wouldn’t give me Eddie Franklins number so I could call him and personally tell him thank you for the experience!!!
Great service