Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 23, 2025 — Rated 10 out of 10 by B.V. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Always kind and helpful!

Report a concern   October 23, 2025 — Rated 10 out of 10 by O.C. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Everything went smoothly and quickly. Everyone I spoke with were friendly and helpful

Report a concern   October 23, 2025 — Rated 10 out of 10 by R.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good service and communication A one

Report a concern   October 23, 2025 — Rated 10 out of 10 by M.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

My service advisor was fantastic.

Report a concern   October 23, 2025 — Rated 10 out of 10 by S.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I like the name brand products and they seem to be lower priced than other competitors / staff is always friendly and helpful

Report a concern   October 23, 2025 — Rated 10 out of 10 by Gloria Inman Don Franklin Somerset KIA Service
What do you like about our products and services?

The technicians and entire staff are efficient and courteous. They always take time to answer my questions.

Report a concern   October 23, 2025 — Rated 10 out of 10 by L.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

The service people I dealt with were very helpful and courteous. They answered all my questions satisfactory.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Walker's Used Cars Don Franklin Monticello Sales
What do you like about our products and services?

It was a easy buying process after we agreed on price and they delivered the truck to me. I would recommend them to everyone and a good price.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Judy Fornshell Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service and friendly people

Report a concern   October 23, 2025 — Rated 10 out of 10 by Wendell Johnson Don Franklin Burkesville Service Department
What do you like about our products and services?

Trust an satisfaction

Report a concern   October 23, 2025 — Rated 10 out of 10 by P.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We are happy with our decision to buy the Santa Cruz and I like that you also keep up with the service notification.

Report a concern   October 23, 2025 — Rated 10 out of 10 by K.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Scheduled appt and got in. Very convenient. Ended up buying another vehicle while on the lot

Report a concern   October 23, 2025 — Rated 10 out of 10 by Richard Bowen Don Franklin Lexington GM Service Department
What do you like about our products and services?

I put y’all Number 1 on my book .

Report a concern   October 23, 2025 — Rated 10 out of 10 by J.D. Don Franklin Bardstown - Service
What do you like about our products and services?

Great service and friendly customer service

Report a concern   October 23, 2025 — Rated 10 out of 10 by L.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is always nice and explains things that need to be done to my vehicle.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Julia Palmore Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I was very satisfied with the service, it just takes a long time to get any thing done.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Sarah Mills Don Franklin Somerset KIA Service
What do you like about our products and services?

If anything goes wrong I can count on don Franklin to make it right or help me get anything fixed I need fixed. I also like the comfort the service area provides, I brought my 2 grandchildren with me and they had fun playing in the children's area, I didn't have to worry about chasing them around

Report a concern   October 23, 2025 — Rated 10 out of 10 by R.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The huge selection!! And you all are willing to bring it closer to us is very helpful.

Report a concern   October 23, 2025 — Rated 10 out of 10 by L.M. Don Franklin London Ford - Service
What do you like about our products and services?

Easy end and out. All of the people are nice

Report a concern   October 23, 2025 — Rated 9 out of 10 by S.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good

Report a concern   October 23, 2025 — Rated 10 out of 10 by S.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Take care of customers. Friendly service.

Report a concern   October 23, 2025 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Jessica your service Tec is amazing and she has earned my trust

Report a concern   October 23, 2025 — Rated 10 out of 10 by A.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris is always helpful and attentive. I know I can trust the team to take care of my truck

Report a concern   October 23, 2025 — Rated 10 out of 10 by Rachel Lowe Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   October 23, 2025 — Rated 10 out of 10 by C.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I like the element of trust. I feel like I can trust the dealership to deal with me fairly. And that means the world in the car sales and service world.

Report a concern   October 23, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly employees and thorough service from being prompt on booking the appointment to the quality of the service preformed

Report a concern   October 23, 2025 — Rated 10 out of 10 by K.R. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very nice and helpful salespersons

Report a concern   October 23, 2025 — Rated 10 out of 10 by Rebecca Tungate Don Franklin Campbellsville Service Department
What do you like about our products and services?

Best service and products

Report a concern   October 23, 2025 — Rated 10 out of 10 by B.J. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great service!

Report a concern   October 23, 2025 — Rated 10 out of 10 by A.W. Don Franklin Monticello Service
What do you like about our products and services?

I love the feeling of no pressure. And all the workers I have dealt with have been great.


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