Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 31, 2026 — Rated 9 out of 10 by L.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is very nice that held me

Report a concern   July 31, 2026 — Rated 10 out of 10 by W.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Like all the people that work there and all the nice things that they do for us

Report a concern   July 31, 2026 — Rated 10 out of 10 by Tim Altman Don Franklin Campbellsville Service Department
What do you like about our products and services?

They did the job quick and where very nice.

Report a concern   July 31, 2026 — Rated 10 out of 10 by C.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

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Report a concern   July 31, 2026 — Rated 10 out of 10 by Tina Setser Don Franklin Somerset KIA Sales
What do you like about our products and services?

This Telluride I bought is my 4th Kia vehicle and they have been awesome vehicles for me. This is my 3rd time buying from this Don Franklin lot and I have recommended them to several people. This is second time getting having Ryan Sutherland. He is very straightforward does not beat around the bush but he will do anything he can to help get you in a car.

Report a concern   July 31, 2026 — Rated 10 out of 10 by Mary Mattingly Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone was very polite and offered to help us in anyway they could I trust the technicians who work on my vehicle they have done a good job

Report a concern   July 31, 2026 — Rated 10 out of 10 by J.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy to schedule and prompt service

Report a concern   July 31, 2026 — Rated 10 out of 10 by C.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy drop off vehicle always ready for pick up when I return

Report a concern   July 31, 2026 — Rated 9 out of 10 by J.K. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great friendly service

Report a concern   July 31, 2026 — Rated 10 out of 10 by Felicia Branstetter Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick, efficient and priced fair.

Report a concern   July 31, 2026 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff
Clean Modern facility

Report a concern   July 31, 2026 — Rated 10 out of 10 by A.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast and dependable service

Report a concern   July 31, 2026 — Rated 10 out of 10 by L.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You was fast getting my ride back to me

Report a concern   July 31, 2026 — Rated 10 out of 10 by T.M. Don Franklin Monticello Service
What do you like about our products and services?

Everyone is always courteous and work hard to get you in and out fast

Report a concern   July 31, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very helpful and great to work with!!

Report a concern   July 31, 2026 — Rated 10 out of 10 by Ronald Sparks Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

It is very professional vehicles, reliable. It is a great relief to know that you can trust and rely on the service as well as the product.

Report a concern   July 31, 2026 — Rated 9 out of 10 by M.G. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Good vehicles. Look good. Good quality.

Report a concern   July 31, 2026 — Rated 10 out of 10 by M.B. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Thanks to Bruce and Stan both for getting my taken care of! I love my telluride!

Report a concern   July 31, 2026 — Rated 10 out of 10 by R.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The process was made very easy and everyone was very helpful!

Report a concern   July 30, 2026 — Rated 10 out of 10 by L.H.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The services at Don Franklin KIA are top notch. When I called to check on the status of my vehicle, I was given the beginning of the search and cost, warranted parts service and time to determine the problem. At this time, they let me know the problem, time to receive the parts and would update. When I called back the results were, "When can you pick up?".,

Report a concern   July 30, 2026 — Rated 10 out of 10 by K.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The person helping me was so nice. Very efficient and thorough with explaining

Report a concern   July 30, 2026 — Rated 10 out of 10 by M.W. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Do a good job

Report a concern   July 30, 2026 — Rated 10 out of 10 by Margaret Oconner Don Franklin Somerset KIA Service
What do you like about our products and services?

Margaret O’Connor I paid for Kia ! Very nice friendly people! Thank you for your help

Report a concern   July 30, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff are very nice.

Report a concern   July 30, 2026 — Rated 10 out of 10 by I.I.E.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Awesome service department, parts department, body shop. Have work done. Everybody goes out their way to help.

Report a concern   July 30, 2026 — Rated 10 out of 10 by Jackie Bertram Don Franklin Monticello Sales
What do you like about our products and services?

I would say Don Franklin Monticello has the best sales team to work with out of the entire company!

Report a concern   July 30, 2026 — Rated 10 out of 10 by F.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Helpful employees

Report a concern   July 30, 2026 — Rated 10 out of 10 by K.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly, reasonably priced, and knowledgeable.

Report a concern   July 30, 2026 — Rated 10 out of 10 by Ryan White Don Franklin Russell Springs Service
What do you like about our products and services?

They do a great job

Report a concern   July 30, 2026 — Rated 10 out of 10 by Devin Mckinnon Don Franklin London Ford - Service
What do you like about our products and services?

Everybody I dealt with, made my experience perfect. I had an immediate car repair that they not only fixed quickly but also kept me updated throughout the whole process. Them doing this in the manner they did made everything simple for me to get back up and on the road, especially because my car broke down 3 hours away from home.


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