Customer Testimonials
Take care of customers in a timely manner
Good customer service from each staff that I encounter.
The service department worker offered a suggestion of what he’d do if my car was his, and that is to get new tires by the next oil change. I appreciated the personal suggestion, and not just a sales pitch.
I always have the best experience there. All the employees are wonderful and friendly!
They work and last a long time.
Courtesy, convenience
Everyone is always so nice and they get me in and out as quickly as possible.
Friendly and quickly to get in and out with your vehicle .
The service staff. I never got worry about my vehicles being serviced by this dealership. They’ve always taken care of me and that’s why I’m a repeat customer of Don Franklin family of dealerships
I love the murano
Always quick and friendly service
Always great people and service.
Services are great , have always purchase my cars from you
Customer service is excellent
Friendly, knowledgeable service department that made me feel valued.
Prompt, efficient service with knowledgeable staff who make me feel valued.
The staff at Don Franklin Ford Columbia is always incredibly helpful.
your open on saturday for working people
Easy appointment. Drop off .pickup later after work.
Pricing and customer service…
Very Friendly. This is the second KIA we purchased from this dealership.
Love my Jeep Compass & the service & sales folks are amazing
Friendly and professional employees!
Fast and efficient
Very friendly and great service.
They always treat me with respect. They have always performed my requested services, right the first time, at a reasonable price.
Service manager was very friendly and helpful. Communicated with me which is a big plus and the mechanic knew what he was doing. Thanks so much for the help with the issues we were having with our Kia Telliride.
Very pleased with Don Franklin body shop. All employees I had contact with was very professional. The work that was done to my vehicle was amazing. I would definitely use Don Franklin again.
they were fast and friendly
The customer service was excellent. Every single person I interacted with was great. The cars were also ahead of the pack. Lots of nice features and felt very high-tech. Seth and the sales manager, Marco I believe, were both great to work with as well. Even though I didn't end up purchasing a Hyundai vehicle, they definitely gave me a lot to think about for my next purchase. I will be back next time I'm in the market to obtain my next car for sure.
Tyler answered my questions and followed through on what I needed. He made my appointment for the following day. He and John were very friendly and helpful.