Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.R. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything

Report a concern   August 10, 2026 — Rated 10 out of 10 by Jolene Fizer Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Was immediately welcomed before I even took a step inside. They were very knowledgeable and helped me get an idea of how everything worked and what vehicles would best match my lifestyle and needs. Highly recommend!
Report a concern   August 10, 2026 — Rated 10 out of 10 by M.L. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Timeliness of getting oil changes completed

Report a concern   August 10, 2026 — Rated 10 out of 10 by Nancy Skaggs Don Franklin Bardstown - Service
What do you like about our products and services?

Always great, friendly service!
Report a concern   August 10, 2026 — Rated 10 out of 10 by A.T. Don Franklin Monticello Sales
What do you like about our products and services?

Good trucks and a good salesman.Justin First name removed
Report a concern   August 10, 2026 — Rated 10 out of 10 by David Daviess Don Franklin Auto
What do you like about our products and services?

I have two new Nissans my truck’s been unbelievable not sure about all the new stuff on a newer Nissan. Something seems to always go out.
Report a concern   August 10, 2026 — Rated 10 out of 10 by M.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly, helpful and answers all my questions

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

My husband passed away so know I am responsible for vehicle upkeep. Don Franklin made it so easy for me. Thank you for the service.
Report a concern   August 10, 2026 — Rated 9 out of 10 by C.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

American made

Report a concern   August 10, 2026 — Rated 10 out of 10 by Teresa Faust Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.B. Don Franklin Ford - Service
What do you like about our products and services?

You stand behind what you sell
Report a concern   August 10, 2026 — Rated 10 out of 10 by William Montgomery Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

You was really nice and helpful and didn’t pressure me. This is my fourth frontier and they are very reliable.
Report a concern   August 10, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

I like that the salesman wasn’t pushy and let me and my wife look rather than just following us around.

Report a concern   August 10, 2026 — Rated 10 out of 10 by W.C. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

The salesman was very friendly and helpful. I really appreciate the zero pressure.
Report a concern   August 10, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I really didn’t get any help
Report a concern   August 10, 2026 — Rated 10 out of 10 by J.R. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

We appreciated the approach and patience as we worked thru our options. Good people, everyone we worked with.

Report a concern   August 10, 2026 — Rated 9 out of 10 by Richard Elliot Jr Don Franklin Russell Springs Service
What do you like about our products and services?

They have always taken good care of me !!!
Report a concern   August 10, 2026 — Rated 10 out of 10 by B.T. Don Franklin Ford - Service
What do you like about our products and services?

Always friendly and clean. The warranty with Franklin service is a huge plus. Takes away a lot of future worries.

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Awesome service!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Belinda Thompson Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick, friendly, would recommend to anyone!

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very courteous and helpful.
Report a concern   August 10, 2026 — Rated 9 out of 10 by C.A. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Easy to schedule. Usually quick
Report a concern   August 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Kia was able to properly diagnose our vehicle’s issue and fixed the issue. Luckily they had the parts needed in the shop and we got our car in a timely manner.
Report a concern   August 10, 2026 — Rated 10 out of 10 by J.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service
Report a concern   August 10, 2026 — Rated 10 out of 10 by J.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Kyle Wethington was so helpful and kind when I returned my lease. It made it an easy and seamless process. When my husband is ready for a new Ram we will be returning to him.

Report a concern   August 10, 2026 — Rated 10 out of 10 by M.J. Don Franklin Russell Springs Service
What do you like about our products and services?

The techs explain what they are doing, and do an expert job. I never have to wait long, and even if I did, their waiting room is quite nice and comfortable.

Report a concern   August 10, 2026 — Rated 10 out of 10 by N.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Best service nice people I will be back thank you

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.M.J. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Everything… wonderful customer service

Report a concern   August 10, 2026 — Rated 10 out of 10 by B.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Loved Nadia!!! She was not pushy she was so informative and always returned our text and calls.

Really happy with our 2026 Chevy High Country!!!
Report a concern   August 10, 2026 — Rated 10 out of 10 by Emily Fox Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone we worked with at Don Franklin was super helpful and friendly and we really appreciate that.


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