Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 6, 2026 — Rated 10 out of 10 by Lucas Gibson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They done a great job

Report a concern   May 6, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

You all was wonderful, it felt like u all wanted our biusness not just our money

Report a concern   May 6, 2026 — Rated 10 out of 10 by E.Y. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Salesman was extremely helpful. Came in on his day off to help us locate the vehicle we were looking for. He moved several options from other lots and was patient as we made a decision. We are grateful for the help we received from Dominque.

Report a concern   May 6, 2026 — Rated 10 out of 10 by J.F. Don Franklin Monticello Sales
What do you like about our products and services?

Salesman was great!!!

Report a concern   May 6, 2026 — Rated 10 out of 10 by S.C. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

We own a 2025 Kia K 4. Lew was our salesman and he was absolutely great

Report a concern   May 6, 2026 — Rated 10 out of 10 by C.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

We were treated very good and answered our questions with patience

Report a concern   May 6, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service. Easy to work with.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Jessica Spalding Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast, friendly service

Report a concern   May 6, 2026 — Rated 10 out of 10 by Victor Hardey Don Franklin Ford - Service
What do you like about our products and services?

I Highly recommend Don Franklin Ford, I can get an appointment the same day or next day or what ever is Convenient for me, The people working at the service bay are very friendly,
The service is very Professional. I have been having my service done at Don Franklin Ford for 2 years now and never had any problems or concerns and I will continue with all my service needs with Don Franklin ford.

Report a concern   May 6, 2026 — Rated 10 out of 10 by R.K. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Courteous, thorough, effective, honest.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Charles Combs Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great experiance… from sales to finance Jackson and Bobby are amazing highly recommend will do business again down the road 10/10

Report a concern   May 6, 2026 — Rated 10 out of 10 by Angie Babb Don Franklin Bardstown - Service
What do you like about our products and services?

Easy to make a service appointment, quick friendly service and a bonus car wash!

Report a concern   May 6, 2026 — Rated 10 out of 10 by Paul Cooley Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like the courtesy and respect that I get from the staff at Don Franklin

Report a concern   May 6, 2026 — Rated 10 out of 10 by E.K. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Clean and organized

Report a concern   May 6, 2026 — Rated 10 out of 10 by L.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

High quality products and fast and friendly services.

Report a concern   May 6, 2026 — Rated 10 out of 10 by L.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The scheduling process online is very user friendly. The check-in was smooth and they stayed on schedule to complete the job. It was a good experience.

Report a concern   May 6, 2026 — Rated 10 out of 10 by R.A. Don Franklin London Ford - Service
What do you like about our products and services?

Having bought our last 7 vehicles from Don Franklin, we are thrilled with what we have purchased from Don Franklin each time. The service department at the London location is a great group of persons. They have gotten to know me well enough that it feels like I'm part of the family there.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Charles Stephens Don Franklin Monticello Service
What do you like about our products and services?

The treatment I get from the the people here is great.

Report a concern   May 6, 2026 — Rated 9 out of 10 by S.G. Don Franklin Burkesville Service Department
What do you like about our products and services?

Tells you what you need with no pressure

Report a concern   May 6, 2026 — Rated 10 out of 10 by M.A. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Jackie was awesome to deal with! Very helpful and knowledgeable. Great experience 😊

Report a concern   May 6, 2026 — Rated 10 out of 10 by B.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The Service, I’m don’t know anything about products

Report a concern   May 6, 2026 — Rated 10 out of 10 by Douglas Harrison Don Franklin Somerset GM Service Department
What do you like about our products and services?

OUTSTANDING

Report a concern   May 6, 2026 — Rated 10 out of 10 by Eugene Hopkins Don Franklin London Ford - Service
What do you like about our products and services?

They are the best products and service in the tri county area!

Report a concern   May 6, 2026 — Rated 9 out of 10 by S.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Reliability!

Report a concern   May 5, 2026 — Rated 10 out of 10 by Allyson Hayes Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Jacob in service always goes above and beyond to help when getting my vehicle serviced. Him and his team make the service and I couldn’t ask for better.

Report a concern   May 5, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

On time and friendly service

Report a concern   May 5, 2026 — Rated 10 out of 10 by G.K. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I I would very highly recommend your business the way they treat their custcustomers

Report a concern   May 5, 2026 — Rated 10 out of 10 by Mindy Wilkerson Don Franklin Ford - Service
What do you like about our products and services?

The sales and service are an amazing team!

Report a concern   May 5, 2026 — Rated 9 out of 10 by D.W. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly courteous service, great product.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Caren Harrison Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service, very friendly and thorough! Liked that I could drop off my car the day before!


Privacy Policy