Customer Testimonials
You don’t try to over sell me
Salesman followed through with me for a few months until I made the purchase. That doesn’t happen nowadays, no matter what business you are dealing with.
Customer service is the best I’ve ever seen
Excellent in service
Excellent sevice
Don Franklin has great people working for them either sales people or service department just great people. I’m very satisfied with my service and very satisfied with my two vehicles that I bought six months ago.
No complaints
The staff is friendly, welcoming and knowledgeable
We were treated honestly and with respect. The Don Franklin sales people worked to get us the best deal they could. We are very happy.
You’re not sitting for hours on your service, mine is usually oil change and tire rotation and I also like the complimentary car wash. Guys at the front desk are nice and professional. Keep up the good work.
The service department is great. They did everything to help me get my car repaired.
Reliable !!
We’ve only been to the service once so I can’t really give a lot feedback on materials and so forth. But as far as service rendered, it was on time and professional.
Nice people
Good looking cars. Good reputation. Salesman very knowledgeable and friendly.
No fuss purchase
Everyone was knowledgeable and very friendly. There was a great variety of vehicles to choose from I just really liked Don Franklin Ford. This is the third vehicle I have purchased from them.
They’re a great dealership, we will always buy from Don Franklin!
Everything has been very reliable
Very friendly staff and quick service. Doug in the Glasgow ky service department goes above and beyond to give excellent customer service.
Easy
The car has been in the shop twice but as far as that everything was good
Easy to schedule services, wonderful employees, fair prices and explanations of what’s going on with your vehicle
You try
Prairie friendly easy to talk to
N/A
Very cooperative and informed. Pleasure to work with.
Ron Abrahamson was my service rider. We were having a problem getting a key fob for my wife’s 2022. Alize just bought her. They were waiting on a new key cutting machine and Ron kept me up-to-date every few days. I called him one day he said hold on just a minute. I think we’ve got things settled. Our phone call got cut off. He had my number and was able to call me back. Took care of setting me an appointment and I couldn’t have asked for better service Dept. from the parts ladies and any your salesman. I had a cordial passing.
Very efficient and dependable.
Professional