Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 6, 2026 — Rated 10 out of 10 by Jeremy Akers Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good people

Report a concern   April 6, 2026 — Rated 9 out of 10 by William Hawkins Jr Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Salesman Tanner and sales manager were very pleasant to deal with.

Report a concern   April 6, 2026 — Rated 10 out of 10 by John Harbison Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Salesman was nice. Cj was so helpful

Report a concern   April 6, 2026 — Rated 10 out of 10 by G.A. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly service and good deals

Report a concern   April 6, 2026 — Rated 10 out of 10 by Jeffrey Collins Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Lots to choose from. Prompt and friendly sale assignments. Jackie is the best !

Report a concern   April 6, 2026 — Rated 10 out of 10 by T.L. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Zach was very helpful and knowledgeable.

Report a concern   April 6, 2026 — Rated 10 out of 10 by W.M. Don Franklin Auto
What do you like about our products and services?

Courteous and professional sales staff.

Report a concern   April 6, 2026 — Rated 10 out of 10 by A.T. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Very nice and knowledgeable

Report a concern   April 6, 2026 — Rated 10 out of 10 by G.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

all

Report a concern   April 6, 2026 — Rated 10 out of 10 by J.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff, quick service, comfortable waiting area

Report a concern   April 6, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service team always delivers fast and fantastic service. My only complaint is with the parts department. I had ordered a part for my car and they said it would be there the day of my oil change and it wasn’t. So another trip back to get it(they offered to send it to Burkesville but decided to go get it so they could put it on). When the counter guy put it on it broke so they had to order another part (your dime). So now they are sending it to Don Franklin in Burkesville. Hope it doesn’t break when they put it on.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Ray Van Metre Don Franklin Lexington GM Service Department
What do you like about our products and services?

Easy to schedule service. Friendly and helpful. Work done in a timely fashion

Report a concern   April 5, 2026 — Rated 10 out of 10 by Jimmy Cook Don Franklin Auto
What do you like about our products and services?

Great bunch to work with

Report a concern   April 5, 2026 — Rated 10 out of 10 by Bryan Cook Don Franklin Campbellsville Service Department
What do you like about our products and services?

Prompt service without being pressured to purchase something I didn’t want or need.

Report a concern   April 5, 2026 — Rated 10 out of 10 by J.N. Don Franklin Auto
What do you like about our products and services?

Friendly staff at the Service Center.

Report a concern   April 5, 2026 — Rated 10 out of 10 by L.D. Don Franklin Corbin CDJR Service
What do you like about our products and services?

So far the Dodge Ram is everything we wanted. All the guys here are great! I especially love the guys in the service department. They are accommodating and informative.

Report a concern   April 5, 2026 — Rated 10 out of 10 by L.W. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

We have purchased from Don Franklin for years, always a good experience.

Report a concern   April 5, 2026 — Rated 10 out of 10 by D.B. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Conveniently located, good customer service and relatively quick turnaround around times.

Report a concern   April 5, 2026 — Rated 10 out of 10 by G.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Price, quality, reliability, style, ergonomics, safety, and comfort. We love our Santefe.

Report a concern   April 5, 2026 — Rated 10 out of 10 by J.L. Don Franklin Auto
What do you like about our products and services?

Everything is fine good place for service

Report a concern   April 5, 2026 — Rated 10 out of 10 by R.R. Don Franklin London Ford - Service
What do you like about our products and services?

Good quality and reliability. They’re very nice and knowledgeable in the service that they provide

Report a concern   April 4, 2026 — Rated 10 out of 10 by P.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The professional and respectful service!

Report a concern   April 4, 2026 — Rated 10 out of 10 by Leotha Lowe Don Franklin Monticello Service
What do you like about our products and services?

Good honest people. Friendly, courteous!

Report a concern   April 4, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

product and sales team

Report a concern   April 4, 2026 — Rated 10 out of 10 by M.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

fast and nice

Report a concern   April 4, 2026 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very knowledgeable

Report a concern   April 4, 2026 — Rated 10 out of 10 by R.S. Don Franklin Russell Springs Service
What do you like about our products and services?

easy to get appointment and professional service

Report a concern   April 4, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service department staff are all so polite, courteous, and helpful. They are never pushy or trying to just get your money.

Report a concern   April 4, 2026 — Rated 10 out of 10 by Robert Hunt Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Nice people to do business with

Report a concern   April 4, 2026 — Rated 10 out of 10 by Tonya Campbell Don Franklin London Ford - Service
What do you like about our products and services?

Amazing service. Would recommend to everyone!


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