Customer Testimonials
Service, quick response time, pricing and ease of door. Business. Robin with sales is excellent!
Always do a good job
Everyone in the service department is so nice! Getting my oil changed didn’t take too long and the waiting room is very nice.
Quick friendly service
Get in fast and always on time taking your car back
Quick service and went over check list.
Everyone is friendly and courteous. Justin Tillery is an asset to Don Franklin.
Friendly staff!!
Excellent service department!
Professional service and thorough work
quick and friendly service
Service is always excellent.
Very prompt
I was able to get an appointment quickly and it was an easy fix that they didn’t charge me for! Good communication.
Always great quality always answers all questions you have very knowledgeable I trust everything they tell me
Service visit was great. Everyone was friendly as could be. Rusty even showed me a couple SUV's looking for my wife and he was extremely helpful and professional while I waited for my truck to finish up. Facilities are top notch along with the services.
The people are nice and friendly we always had good experience with their service and maintenance on our vehicle
Quick response and friendly customer service
Everyone is very friendly, and professional. They are good about going over details with you prior to preforming repairs or service. They waiting areas are always nice and clean, and the wait time is very minimal.
Great service and quality cars and trucks
Fast friendly service
They got us in and out quick.
The personnel at the Chrysler side are kind and respectful
Great
This was the 13th vehicle I have bought from a Don Franklin dealership and the 4th from Nissan in Columbia, Ky. The GM and Sales manger are very professional and honest. I find it easy and stress free to purchase a vehicle from this dealership.
Customer service was excellent
Great salesman and service
I arrived at the dealership undecided about what sort of vehicle I wanted. Brian Nichols was fantastic to work with and he guided me toward a Kia Sportage that is suited perfectly for my needs. The whole experience was great.
First class
Straight to the point never had a bad experience