Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 26, 2026 — Rated 10 out of 10 by A.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They had my vehicle appointment spot on! They completed all the recall work and fixed the issue I was having with my vehicle and even had it returned to the nearest dealer when the work was complete. A big thank you goes out to the team at Don Franklin of Campbellsville!

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Nice friendly and helpful

Report a concern   February 26, 2026 — Rated 10 out of 10 by W.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Dependable

Report a concern   February 26, 2026 — Rated 10 out of 10 by L.F. Don Franklin Bardstown - Service
What do you like about our products and services?

The service representatives and quick service

Report a concern   February 26, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service & quick to respond for appointments

Report a concern   February 26, 2026 — Rated 10 out of 10 by Whitney Grider Don Franklin Auto
What do you like about our products and services?

Nice vehicle and excellent service!

Report a concern   February 26, 2026 — Rated 10 out of 10 by Robert Dishman Don Franklin Burkesville Sales
What do you like about our products and services?

Don Franklin Burkesville is a good place to do business the team down there is better than any of Don Franklin’s other locations

Report a concern   February 26, 2026 — Rated 10 out of 10 by Joseph Jones Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have always had great service on my automobiles from service department. I had had Nissan cars for 30 years.

Report a concern   February 26, 2026 — Rated 10 out of 10 by P.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The part was what was ordered. And cost was less than quoted

Report a concern   February 26, 2026 — Rated 10 out of 10 by Judith Knabusch Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Services by far are the best in Pulaski Co. Shane and Tyler Wesley were very helpful and considerate.

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Timely & professional

Report a concern   February 26, 2026 — Rated 10 out of 10 by Michael Carter Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficient and pleasant to work with. Thank

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.T. Don Franklin London Ford - Service
What do you like about our products and services?

we like Ford trucks and like having service done by a Ford dealership

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service!

Report a concern   February 26, 2026 — Rated 10 out of 10 by E.F. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You’re staff was outstanding and provided the excellent care I expected!

Report a concern   February 26, 2026 — Rated 10 out of 10 by Edward Gorin Don Franklin Burkesville Sales
What do you like about our products and services?

Scotty and Josh are great to work with.

Report a concern   February 26, 2026 — Rated 10 out of 10 by T.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great

Report a concern   February 26, 2026 — Rated 10 out of 10 by Joseph Palmer Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is usually pretty good. No complaints at all.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Samuel Barham Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent service and assistance by Alexis and the staff. Alexins was awesome. She was attentive, communicative and energetic. I appreciated this first class service!

Quinn B.

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.B. Don Franklin Monticello Service
What do you like about our products and services?

Staff is nice ! They get to your car fast .

Report a concern   February 26, 2026 — Rated 10 out of 10 by Amy Cameron Don Franklin Somerset KIA Sales
What do you like about our products and services?

My experience was absolutely amazing this visit. Brandon asked what I was looking for and that’s exactly what he went and got. The car is absolutely perfect! I’m in love. And this second experience at don franklin Kia went even smoother than the first visit. I would recommend don franklin Kia to anyone!

Report a concern   February 26, 2026 — Rated 10 out of 10 by Laurenda Boateng Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very professional service all round.

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast, reliable, nice.

Report a concern   February 26, 2026 — Rated 10 out of 10 by K.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Convenient and they explain issues well.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Harold Fouch Don Franklin Somerset KIA Sales
What do you like about our products and services?

Awesome people to work with great service will tell others about Don Franklin

Report a concern   February 26, 2026 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You know my car best. You care for it right, and I have confidence in your service department.

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very professional. Excellent communications.

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everything is organized and professionally done

Report a concern   February 26, 2026 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Clear communication, caring customer service and efficient turnarounds. I barely have to wait for my services to complete.


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