Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 18, 2026 — Rated 10 out of 10 by Holly Alexander Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I always have a good experience at Don Franklin Nissan. You get exceptional customer service and trusted expertise. That’s how you keep a car going year after year.

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Paul the service advisor goes above and beyond.

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

You were able to get us in a vehicle very quickly we had a great experience with the staff

Report a concern   June 18, 2026 — Rated 9 out of 10 by T.B. Don Franklin Ford - Service
What do you like about our products and services?

I brought 2025 F350 in for tire rotation due to some uneven wear. The front and rear outside tires where pulled and swapped showing the black non polished inside front wheel. Black from brake dust. I think you have polished aluminum wheels for a reason.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Tray Henson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nice truck. Kristion wasnt pushy and made it happen. Dealership office was hot though.

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.F. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everyone is always nice and helpful

Report a concern   June 18, 2026 — Rated 10 out of 10 by Anthony Powers Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Prompt service and noted and fixed my tire that had a screw in it

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Professional quick quality service

Report a concern   June 18, 2026 — Rated 10 out of 10 by R.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Service accomplished in a timely manner. Service reps were informative, friendly, and kind.

Report a concern   June 18, 2026 — Rated 10 out of 10 by N.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They get u in and you don’t have to wait long I was in and out less then and hour

Report a concern   June 18, 2026 — Rated 9 out of 10 by J.D. Don Franklin Bardstown - Service
What do you like about our products and services?

That It’s local and convenient

Report a concern   June 18, 2026 — Rated 10 out of 10 by L.P. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was nice and friendly.

Report a concern   June 18, 2026 — Rated 10 out of 10 by A.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was quick and easy.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Victor Unruh Don Franklin Russell Springs Service
What do you like about our products and services?

Your service manager is awesome

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous and prompt service.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Anna Richardson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very good service & very quick , very friendly & I'd recommend them to any1 anytime

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick service

Report a concern   June 18, 2026 — Rated 10 out of 10 by Ronald Adair Don Franklin Ford - Service
What do you like about our products and services?

Great service on all our vehicles !

Report a concern   June 18, 2026 — Rated 10 out of 10 by K.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always very fast & friendly! Standard oil change with tire rotation only took about 30 minutes.

Report a concern   June 18, 2026 — Rated 10 out of 10 by W.T.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Your people are always very courteous and accommodating. Service is quick.

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

👍

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.I. Don Franklin Monticello Service
What do you like about our products and services?

Courteous knowledgeable people

Report a concern   June 18, 2026 — Rated 10 out of 10 by R.G. Don Franklin London Ford - Service
What do you like about our products and services?

Service department was the best experience I've had at any dealership.

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

I can drop off my car for service & come back to get it..I dont have to stay there. But the waiting area IS really nice. I love that I get a free car wash also!

Report a concern   June 18, 2026 — Rated 10 out of 10 by P.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

The process was smooth & the guys did a great job & quickly!!

Report a concern   June 18, 2026 — Rated 9 out of 10 by M.L. Don Franklin Ford - Service
What do you like about our products and services?

Y’all were wuick to get me in and vehicle service. Arranged for after hours pickup too.

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.H. Don Franklin Ford - Service
What do you like about our products and services?

Chad Myers was exceptional!

Report a concern   June 18, 2026 — Rated 9 out of 10 by Shawn Gentry Don Franklin Somerset KIA Service
What do you like about our products and services?

Don’t take to long easy to get in and out but you better ask a week before your miles is up for a appointment

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly and professional every time


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