Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 25, 2025 — Rated 10 out of 10 by N.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I trust them, and I just like the way they look. Misty is also a wonderful salesperson!!

Report a concern   September 25, 2025 — Rated 10 out of 10 by T.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional services

Report a concern   September 25, 2025 — Rated 10 out of 10 by C.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick service friendly

Report a concern   September 25, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service

Report a concern   September 25, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

We have purchased 13 Hyundai vehicles since 2002. 4 from Somerset Hyundai. We have had these serviced at Don Franklin. They have a great service department. The sales team will work with us and not just say anything just to make a sale.

Report a concern   September 25, 2025 — Rated 10 out of 10 by L.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Professional

Report a concern   September 25, 2025 — Rated 10 out of 10 by G.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very professional

Report a concern   September 25, 2025 — Rated 10 out of 10 by Julia Cristi Don Franklin Lexington GM Service Department
What do you like about our products and services?

The new waiting area is classy and comfortable. It was easy to make an online appointment. Service rep. Zion is always helpful and friendly. It makes the experience of car care less painful.

Report a concern   September 25, 2025 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

The people are knowledgeable and courteous!

Report a concern   September 25, 2025 — Rated 10 out of 10 by R.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan at Genesis is awesome!

Report a concern   September 25, 2025 — Rated 10 out of 10 by W.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The Hyundai Santa Fe that I bought from your dealership has been one of the best vehicles I have ever owned. This car has always been serviced at your dealership. I couldn’t be happier with the quality of service from everyone that I have dealt with. Keep up the good work.

Report a concern   September 25, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Josh Tucker was awesome. I’d offer 2 years of oil changes on new vehicles instead of 1 oil change

Report a concern   September 25, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Down to earth family environment. Willing to negotiate and help if at all possible.

Report a concern   September 25, 2025 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Kind and get the job done no delay s

Report a concern   September 25, 2025 — Rated 10 out of 10 by D.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Excellent customer service! We were in a bind because we were out of town. Service rep was so accommodating!

Report a concern   September 25, 2025 — Rated 10 out of 10 by Dennis Cotton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I am pleased with my new Chrysler Pacifica and I was also pleased with the price. I have been pleased with the routine maintenance and customer service since I purchased my minivan. I would recommend this dealership to anyone.

Report a concern   September 25, 2025 — Rated 10 out of 10 by Rodney Boyer Don Franklin Lexington GM Service Department
What do you like about our products and services?

Excellent Denali truck!
Your service department was very quick and efficient!
I also have a 350z that have serviced there since I bought it! Actually bringing it in next week as well!!
Thanks!

Report a concern   September 25, 2025 — Rated 10 out of 10 by A.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

A true pleasure to work with. Friendly, informative and very accommodating. Thank you for a great experience.

Report a concern   September 25, 2025 — Rated 10 out of 10 by Brent Thurman Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great cars and a courteous, knowledgeable and professional sales person. The whole buying experience was great and we’re very happy with the Telluride.

Report a concern   September 25, 2025 — Rated 10 out of 10 by D.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The honesty of the service staff, the clear options, and the thorough detailed inspections and repairs done

Report a concern   September 25, 2025 — Rated 10 out of 10 by V.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

On time and finished work is done well

Report a concern   September 25, 2025 — Rated 10 out of 10 by S.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and very nice staff

Report a concern   September 25, 2025 — Rated 10 out of 10 by D.A. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everyone is always friendly

Report a concern   September 25, 2025 — Rated 10 out of 10 by T.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Friendly fast service

Report a concern   September 25, 2025 — Rated 10 out of 10 by F.V.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Wonderful service

Report a concern   September 25, 2025 — Rated 10 out of 10 by M.I. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast

Report a concern   September 25, 2025 — Rated 10 out of 10 by K.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar and Nathan are exceptional at helping and answering any questions.

Report a concern   September 25, 2025 — Rated 10 out of 10 by J.Y. Don Franklin Auto
What do you like about our products and services?

Fast, simple, professional

Report a concern   September 25, 2025 — Rated 10 out of 10 by B.P. Don Franklin Monticello Service
What do you like about our products and services?

I can get an appointment when I need one and the staff is friendly and helpful.

Report a concern   September 25, 2025 — Rated 10 out of 10 by J.T. Don Franklin Monticello Service
What do you like about our products and services?

Service was done reasonable time and the service people were nice and efficient


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