Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 26, 2025 — Rated 10 out of 10 by A.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I had made an appt for oil change but it got messed up I’m sure on my part. Nate took care of me and got me in and made it easy. Got an oil change, tires rotated and a recall fixed idk about. Also washed my vehicle! Thank you!

Report a concern   September 26, 2025 — Rated 10 out of 10 by T.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service!

Report a concern   September 26, 2025 — Rated 10 out of 10 by D.G. Don Franklin Bardstown - Service
What do you like about our products and services?

Budget friendly and good customer service

Report a concern   September 26, 2025 — Rated 10 out of 10 by L.L. Don Franklin Monticello Service
What do you like about our products and services?

Customer service are very, very friendly and helpful

Report a concern   September 26, 2025 — Rated 10 out of 10 by E.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly and helpful staff

Report a concern   September 26, 2025 — Rated 10 out of 10 by S.B. Don Franklin Ford - Service
What do you like about our products and services?

Courteous service.

Report a concern   September 26, 2025 — Rated 10 out of 10 by Sari Larson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Kind and respectful staff!! Timely service!!

Report a concern   September 26, 2025 — Rated 10 out of 10 by Karan Page Don Franklin Campbellsville Service Department
What do you like about our products and services?

They are very accommodating and were able to work me in before my scheduled service time. They checked my records to see if I needed any other service for my warranty. They are always very polite and provide great customer service. I dealt with Daron Vaughn on this visit and he gave excellent service. Highly recommend Don Franklin Auto.

Report a concern   September 26, 2025 — Rated 10 out of 10 by Betty Hampton Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service and friendly staff!! You guys and gals are the best! Thank you!

Report a concern   September 26, 2025 — Rated 10 out of 10 by Joseph Jones Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have had five Nissan automobiles and loved all of them. Would recommend them to anyone.

Report a concern   September 26, 2025 — Rated 10 out of 10 by Kenneth Cole Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Our salesman is the bomb. Ron Randal. If he ever quits we’re done. Just sayin.

Report a concern   September 26, 2025 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good people

Report a concern   September 26, 2025 — Rated 10 out of 10 by R.G. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I purchased a 🚘

Report a concern   September 26, 2025 — Rated 9 out of 10 by D.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very helpful people and pretty quick service

Report a concern   September 26, 2025 — Rated 10 out of 10 by A.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great service

Report a concern   September 26, 2025 — Rated 10 out of 10 by M.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Amazing

Report a concern   September 26, 2025 — Rated 10 out of 10 by Michael Garrett Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendliness and great salesmanship.

Report a concern   September 26, 2025 — Rated 10 out of 10 by M.Z. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Prompt and friendly service.

Report a concern   September 26, 2025 — Rated 10 out of 10 by Daniel Cockerham Don Franklin Somerset KIA Service
What do you like about our products and services?

great service

Report a concern   September 26, 2025 — Rated 10 out of 10 by M.Q. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Excellent customer service!

Report a concern   September 26, 2025 — Rated 10 out of 10 by L.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I don’t like that you call me to try to sell me a new car after I visit you to service my Nissan

Report a concern   September 26, 2025 — Rated 10 out of 10 by L.T. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

You are very honest people I would recommend you to any of my friends and family.Thank yo

Report a concern   September 26, 2025 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I always feel welcomed here and never feel rushed or pressured into anything. I appreciate the communication and trustworthiness of the employees as well.

Report a concern   September 26, 2025 — Rated 10 out of 10 by C.M.I. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly fast service

Report a concern   September 26, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service friendly staff very helpful thanks Justin. Service was done in a very timely manner they updated me on service before picking up.

Report a concern   September 26, 2025 — Rated 10 out of 10 by B.M. Don Franklin London Ford - Service
What do you like about our products and services?

Polite and follow through with what you say you will do

Report a concern   September 26, 2025 — Rated 10 out of 10 by Melvin Broaden Don Franklin Lexington GM Service Department
What do you like about our products and services?

I love the professionalism of the service department and friendly environment you show towards the customers.

Report a concern   September 26, 2025 — Rated 10 out of 10 by E.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff in the service department are always so friendly and easy to work with! Their new facilities are also very nice!

Report a concern   September 26, 2025 — Rated 10 out of 10 by Billy Ball Don Franklin Lexington GM Sales Department
What do you like about our products and services?

We love Katarina!


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