Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 23, 2025 — Rated 10 out of 10 by T.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Extremely polite and professional. Cordial.

Report a concern   September 23, 2025 — Rated 10 out of 10 by D.U. Don Franklin Monticello Service
What do you like about our products and services?

Hometown employees and personal service.

Report a concern   September 23, 2025 — Rated 10 out of 10 by Tracie Smith Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They take care of you as a customer and service your care well.

Report a concern   September 23, 2025 — Rated 10 out of 10 by Keith Newton Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Trey Price was very helpful to us in purchasing the vehicle . Other places we have been to was very pushy trying to get us to buy from them and wasn’t very honest . Trey was very pleasant to work with . He was very helpful in showing us all the modern technology that we were not familiar with.We are very pleased with the SUV that we purchased .

Report a concern   September 23, 2025 — Rated 10 out of 10 by P.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jill was an amazing sales person. The rest was normal car lot stuff. Also Walt is wonderful.

Report a concern   September 23, 2025 — Rated 10 out of 10 by Al Webb Don Franklin London Ford - Service
What do you like about our products and services?

The service department is great and employees are the best

Report a concern   September 23, 2025 — Rated 10 out of 10 by Debra Miniard Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service and a job well done.

Report a concern   September 23, 2025 — Rated 10 out of 10 by A.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast friendly service I can trust. They treat me right!

Report a concern   September 23, 2025 — Rated 10 out of 10 by Lisa Coomer Don Franklin Somerset KIA Service
What do you like about our products and services?

Good customer service.

Report a concern   September 23, 2025 — Rated 10 out of 10 by K.F. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quality product. Commendable service

Report a concern   September 23, 2025 — Rated 10 out of 10 by C.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service

Report a concern   September 23, 2025 — Rated 10 out of 10 by L.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service and friendly

Report a concern   September 23, 2025 — Rated 10 out of 10 by M.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

The staff is always super friendly, and the car is always left cleaner than when I dropped it off. Tyler is also super friendly. The convenience is nice for a quick drop off and pick up.

Report a concern   September 23, 2025 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Your service department take time to talk to you. So far been very satisfied with taking my vehicle to them

Report a concern   September 23, 2025 — Rated 10 out of 10 by J.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is real nice and seem very knowledgeable.

Report a concern   September 23, 2025 — Rated 10 out of 10 by Alex Mirsky Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I had an incredibly warm and genuine welcome from the sale representative who was very knowledgeable and patient with all questions and inquiries we had. She made us feel at ease, was transparent and polite. The folpw up updates were overwhelmingly positive. We are looking forward to take possession of out next beautiful vehicle. Thanks to the entire sales team at Don Franklin Auto!

Report a concern   September 23, 2025 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was fast and seems to be accurate! The prices are alittle high, but good work

Report a concern   September 23, 2025 — Rated 10 out of 10 by R.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I may have accidentally hit a wrong answer on the first question. I loved every part of working with Don Franklin Nissan. Jill was our salesperson, and she was patient despite us driving a combined 5 test drives. She stayed late on a Friday night to sell us two cars, and she was in early Saturday morning to finish things up. We were treated royally.

Report a concern   September 23, 2025 — Rated 10 out of 10 by L.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything! First class operation.

Report a concern   September 23, 2025 — Rated 10 out of 10 by T.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast and reliable

Report a concern   September 23, 2025 — Rated 10 out of 10 by D.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The staff was wonderful. Gauage Key was wonderful. The manger made things right. Great place! My family purchased 3 ford trucks in three days. Thank you all

Report a concern   September 23, 2025 — Rated 10 out of 10 by F.K. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everyone is always friendly and helpful. The service is usually completed quickly too.

Report a concern   September 23, 2025 — Rated 10 out of 10 by D.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Good sales and service! Good product also!!

Report a concern   September 23, 2025 — Rated 10 out of 10 by James Brandon Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great dealer

Report a concern   September 23, 2025 — Rated 10 out of 10 by C.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

It's actually the great customer service

Report a concern   September 23, 2025 — Rated 10 out of 10 by P.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

It was a good experience

Report a concern   September 23, 2025 — Rated 10 out of 10 by Gwendolyn Logan Don Franklin Lexington GM Service Department
What do you like about our products and services?

They listen to us and tell us the truth

Report a concern   September 23, 2025 — Rated 10 out of 10 by Angela Williams Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Harley was great! Very patient and helpful with the purchase of our new truck.

Report a concern   September 23, 2025 — Rated 10 out of 10 by G.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick and friendly

Report a concern   September 23, 2025 — Rated 9 out of 10 by M.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service


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