Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 20, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The friendly service, combined with product accessibility and customer support.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Daniel Yanicko Jr Don Franklin Somerset GM Service Department
What do you like about our products and services?

Leslie Boston was great!

Report a concern   May 20, 2026 — Rated 10 out of 10 by D.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good family service. Felt like I was appreciated for my returning visit.

Report a concern   May 20, 2026 — Rated 10 out of 10 by L.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick service & very quick check in procedure

Report a concern   May 20, 2026 — Rated 10 out of 10 by H.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great service and fast

Report a concern   May 20, 2026 — Rated 10 out of 10 by Chesty Strunk Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service and very informative.

Report a concern   May 20, 2026 — Rated 9 out of 10 by Marsha Ohmit Don Franklin London Ford - Service
What do you like about our products and services?

Fast and Friendly Service!!

Report a concern   May 20, 2026 — Rated 10 out of 10 by Abby Vansickle Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I had a great experience getting my car serviced there. Very quick and efficient and Cody was very friendly and helpful.

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jackson was our salesman and he went above and beyond to get me the car that I was searching for and at a fair price. Also a shout out to the guy that helped with Onstar. He was great. Curtis I’m financing was very nice and helpful. I would recommend you all to anyone looking for a car with great customer service

Report a concern   May 20, 2026 — Rated 9 out of 10 by A.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Thank you so much for quick response

Report a concern   May 20, 2026 — Rated 10 out of 10 by V.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The salespeople are good to answer questions and makes you feel welcome there anytime

Report a concern   May 20, 2026 — Rated 10 out of 10 by Chelsea Cornn Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick to find a resolution, very understanding, and the vehicles keep getting nicer.

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

very accommodating on short notice appreciate that

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very responsive and friendly.

Report a concern   May 20, 2026 — Rated 10 out of 10 by S.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Your customer service is excellent. Adam is not only a great salesman but also good troubleshooting any issue I’ve had. I appreciate his phenomenal attention to detail and customer service.

Report a concern   May 20, 2026 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

This was only our second regular service appointment in Glasgow, Ky. Both times we found the staff to be professional, friendly & courteous. They have a spacious, clean waiting area with snack machines and complimentary bottled water & Kurig coffee maker. The restrooms were immaculate

Report a concern   May 20, 2026 — Rated 9 out of 10 by Gordon Neal Iii Don Franklin Ford - Service
What do you like about our products and services?

Larry’s honesty

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Always do a great job. Nice people too be around

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.D. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very friendly!

Report a concern   May 20, 2026 — Rated 10 out of 10 by Herbert Don Franklin Monticello Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always respectful and honest

Report a concern   May 20, 2026 — Rated 10 out of 10 by Frank Piacenti Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly knowledgeable staff that go the extra mile to help you and solve your problems and concerns.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Nathan Thomas Don Franklin Ford - Service
What do you like about our products and services?

Everyone I have dealt with there seems to genuinely care about getting the best result. It’s not about their time or making money, It’s about making sure the customer is taken care of completely.

Report a concern   May 20, 2026 — Rated 10 out of 10 by S.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Our salesperson was very knowledgeable and the service dephas been great

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

You take pride in providing excellence in every aspect of your business. You are dependable, have integrity and genuinely care about your customers. Thank you!

Report a concern   May 20, 2026 — Rated 10 out of 10 by Samuel Spalding Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Good service, friendly people, quality products

Report a concern   May 20, 2026 — Rated 10 out of 10 by E.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone was respectful, and the lounge was nice

Report a concern   May 20, 2026 — Rated 10 out of 10 by Douglas Holmes Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good honest Service

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.E. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always treat the customer like they are most important thing! Never have had any issues with service at don franklins.

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly people and great service

Report a concern   May 20, 2026 — Rated 10 out of 10 by S.O.N.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

We bought our van from this dealership and always use them for routine servicing.


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