Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 22, 2026 — Rated 10 out of 10 by W.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Good cars and suvs good service and great technicians and great business. Good friends

Report a concern   April 22, 2026 — Rated 10 out of 10 by Roger Ritchie Ii Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Short time making a deal. Feeling like it’s a customer service first atmosphere. Very knowledgeable employees.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Y.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast service, personable technicians, trustworthy

Report a concern   April 22, 2026 — Rated 10 out of 10 by J.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Your staff is always helpful and kind

Report a concern   April 22, 2026 — Rated 10 out of 10 by R.C. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Customer service was great!! Poet was very helpful he has a wonderful personality. I appreciate the hard work that was done on my truck I definitely would recommend them and I will definitely go back if I need help. I love the feature you have that sends text messages on the status of your vehicle, very helpful when I was working and could not call. I thank them all very much! ♥️😊

Report a concern   April 22, 2026 — Rated 10 out of 10 by C.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service and you get in on your appointment time without waiting.

Report a concern   April 22, 2026 — Rated 10 out of 10 by K.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service we received was fast and friendly.

Report a concern   April 22, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is always great

Report a concern   April 22, 2026 — Rated 10 out of 10 by P.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people are very friendly and knowledgeable.

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff, appear organized, services were timely

Report a concern   April 22, 2026 — Rated 10 out of 10 by T.B. Don Franklin Auto
What do you like about our products and services?

Kept me informed on service. Done in a timely manner

Report a concern   April 22, 2026 — Rated 10 out of 10 by W.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great people and prices

Report a concern   April 22, 2026 — Rated 10 out of 10 by Joanne Hall Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are very personable and knowledgeable! Treat you like family!

Report a concern   April 22, 2026 — Rated 10 out of 10 by Bruce Shepherd Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ease of scheduling and quality of work

Report a concern   April 22, 2026 — Rated 10 out of 10 by R.W. Don Franklin Bardstown - Service
What do you like about our products and services?

Reasonable cost. Your work for me has Ben good

Report a concern   April 22, 2026 — Rated 10 out of 10 by Joe Kersey Don Franklin London Ford - Service
What do you like about our products and services?

Jacob was an excellent costumer service representative for Don Franklin. It was a very hard situation with our Ford Explorer nonetheless but Jacob was informative and helpful.

Report a concern   April 22, 2026 — Rated 10 out of 10 by C.H. Don Franklin Bardstown - Service
What do you like about our products and services?

The service team is always great! Give them all raises - they deserve it!

Report a concern   April 22, 2026 — Rated 10 out of 10 by C.E. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Local

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

You get in at appointment time. Efficient and answer any questions and helpful with my problems.

Report a concern   April 22, 2026 — Rated 9 out of 10 by Mike Holzknecht Don Franklin Campbellsville Service Department
What do you like about our products and services?

Jared in the service desk was very helpful,courteous and understanding! I would highly recommend him!

Report a concern   April 22, 2026 — Rated 10 out of 10 by M.G. Don Franklin Bardstown - Service
What do you like about our products and services?

The speed of oil change was great

Report a concern   April 22, 2026 — Rated 10 out of 10 by Dean Bomar Don Franklin Ford - Service
What do you like about our products and services?

I’m a Ford guy all the way

Report a concern   April 22, 2026 — Rated 10 out of 10 by K.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Fast service

Report a concern   April 22, 2026 — Rated 10 out of 10 by John Rowe Don Franklin Columbia Nissan Service
What do you like about our products and services?

The service was great, They were very helpful and friendly. The parts department had the pieces in stock. The technician was great. I will always take my vehicle for service there. Thanks for your service.

Report a concern   April 22, 2026 — Rated 10 out of 10 by R.J. Don Franklin London Ford - Service
What do you like about our products and services?

Competent and friendly people

Report a concern   April 22, 2026 — Rated 10 out of 10 by M.R. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quality parts and service!

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.Y. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast

Report a concern   April 22, 2026 — Rated 10 out of 10 by Robert Doane Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly professional service staff and knowledgeable service technicians

Report a concern   April 22, 2026 — Rated 10 out of 10 by Bradley Mckinney Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Value. Friendly people.

Report a concern   April 22, 2026 — Rated 10 out of 10 by W.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Salesmen are knowledgeable and courteous. You have a variety of nice looking vehicles.


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