Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 21, 2026 — Rated 10 out of 10 by Martha Nickelson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone I have met there has been kind and considerate and still getting the job done. Thank you.

Report a concern   January 21, 2026 — Rated 10 out of 10 by John Leek Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly staff. They were trying anything and everything they could to help me get into a car. I greatly appreciate Ryan and his Boss being so kind to me. So thank you for everything you guys have done for me. I greatly appreciate you guys. I highly recommend anyone going there. And make sure you talk to Ryan. And tell him that Kathleen Little sent you.

Report a concern   January 21, 2026 — Rated 10 out of 10 by S.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Prompt availability, friendly service, always reliable.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Michael Fenstermaker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Pleasant staff. Great modern facility.

Report a concern   January 21, 2026 — Rated 10 out of 10 by E.T. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Dependable vehicles at good prices and helpful and friendly salespeople

Report a concern   January 21, 2026 — Rated 10 out of 10 by G.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is so nice and helpful!!

Report a concern   January 21, 2026 — Rated 10 out of 10 by B.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Short wait time when getting Envision serviced

Report a concern   January 21, 2026 — Rated 10 out of 10 by T.P. Don Franklin London Ford - Service
What do you like about our products and services?

Everything

Report a concern   January 21, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly customer service.

Report a concern   January 21, 2026 — Rated 10 out of 10 by William Cheek Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service, easy to schedule appointments, nice waiting room, knowledgeable service staff

Report a concern   January 21, 2026 — Rated 10 out of 10 by Tammy Ori Don Franklin Lexington Nissan - Service
What do you like about our products and services?

regular maintenance with new brakes all in one visit! Yay!

Report a concern   January 21, 2026 — Rated 10 out of 10 by Donald Mcginnis Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The promptness of getting an appointment and the actual service of my vehicle

Report a concern   January 21, 2026 — Rated 10 out of 10 by S.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Love my vehicle

Report a concern   January 21, 2026 — Rated 10 out of 10 by Chris Terry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Saturday hours

Report a concern   January 21, 2026 — Rated 10 out of 10 by W.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick service, friendly people

Report a concern   January 21, 2026 — Rated 10 out of 10 by M.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was fantastic!

Report a concern   January 21, 2026 — Rated 10 out of 10 by J.H. Don Franklin Auto
What do you like about our products and services?

Great service!

Report a concern   January 21, 2026 — Rated 9 out of 10 by D.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great car, quick service

Report a concern   January 21, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Vehicles, service department & Jeremiah Perkins in sales

Report a concern   January 21, 2026 — Rated 10 out of 10 by M.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and fast service. They explain everything about what they have done on your car before you check out.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Darrion Reynolds Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great staff!

Report a concern   January 21, 2026 — Rated 10 out of 10 by Stacey Stone Don Franklin Bardstown - Service
What do you like about our products and services?

Text message alerts

Report a concern   January 21, 2026 — Rated 10 out of 10 by R.S. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Not pushy, but very helpful and polite

Report a concern   January 21, 2026 — Rated 9 out of 10 by S.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service Department is really good to work with.

Report a concern   January 21, 2026 — Rated 10 out of 10 by W.D. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Chevrolet’s it’s only thing I’ve ever had. I had one Dodge

Report a concern   January 20, 2026 — Rated 10 out of 10 by C.M.I. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Meet there appointments on time and employees are very helpful and friendly

Report a concern   January 20, 2026 — Rated 10 out of 10 by E.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great and friendly service. Everything was smooth and exactly like i was told it would be. This was my first time there in 18 years but it won't be my last.

Report a concern   January 20, 2026 — Rated 9 out of 10 by R.B. Don Franklin Ford - Service
What do you like about our products and services?

Very good looked at my truck and didn’t need any appointment thank you very much

Report a concern   January 20, 2026 — Rated 10 out of 10 by J.Y. Don Franklin Ford - Service
What do you like about our products and services?

Great place for auto service. Friendly and helpful

Report a concern   January 20, 2026 — Rated 10 out of 10 by Darla Napier Don Franklin Somerset KIA Sales
What do you like about our products and services?

Your staff is great they are so friendly and helpful


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