Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 27, 2026 — Rated 10 out of 10 by Christine Swallows Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything

Report a concern   August 27, 2026 — Rated 10 out of 10 by L.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Great service

Report a concern   August 27, 2026 — Rated 10 out of 10 by J.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

We love our 2025 EV6 GT.
Report a concern   August 27, 2026 — Rated 10 out of 10 by C.B. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Very friendly and helpful employees.
Report a concern   August 27, 2026 — Rated 10 out of 10 by B.B. Don Franklin Russell Springs Service
What do you like about our products and services?

It all good
Report a concern   August 27, 2026 — Rated 9 out of 10 by J.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

You're people

Report a concern   August 27, 2026 — Rated 10 out of 10 by T.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Staff was very courteous and the facility was very well kept.

Report a concern   August 27, 2026 — Rated 10 out of 10 by D.A. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Quality workmanship

Report a concern   August 27, 2026 — Rated 10 out of 10 by W.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great people providing a great service

Report a concern   August 27, 2026 — Rated 9 out of 10 by D.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast done on time
Report a concern   August 27, 2026 — Rated 10 out of 10 by R.B. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Very easy to deal with. I had me car delivered which is a big plus.

Report a concern   August 27, 2026 — Rated 9 out of 10 by R.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I like Ram trucks
Report a concern   August 27, 2026 — Rated 10 out of 10 by Donna Shain Don Franklin Somerset KIA Service
What do you like about our products and services?

Service guys are willing to listen to your concerns. And are willing to do what they can to satisfy the clients.

Report a concern   August 27, 2026 — Rated 10 out of 10 by Karen Kelley Don Franklin Auto
What do you like about our products and services?

I appreciate them working me in as my schedule is very busy. The waiting room is great for people who need to work while they wait.

Report a concern   August 27, 2026 — Rated 10 out of 10 by S.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good service

Report a concern   August 27, 2026 — Rated 10 out of 10 by G.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

On time

Report a concern   August 27, 2026 — Rated 10 out of 10 by Donald Bragg Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Yes the sales person was GREAT! Very knowledgeable.

Report a concern   August 27, 2026 — Rated 10 out of 10 by C.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

No pressure culture.. And lots of inventory

Report a concern   August 27, 2026 — Rated 10 out of 10 by E.B. Don Franklin Russell Springs Service
What do you like about our products and services?

They are always friendly and I don’t have to wait very long.
I wish you still gave a free oil change with the purchase of a new cat.
Report a concern   August 27, 2026 — Rated 10 out of 10 by Blanche Rodriguez Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast service and friendly staff.
Report a concern   August 27, 2026 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Customer service

Report a concern   August 27, 2026 — Rated 10 out of 10 by J.B. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Nice salesperson

Report a concern   August 27, 2026 — Rated 10 out of 10 by M.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient and all were nice and polite
Easy in and easy out.

Report a concern   August 27, 2026 — Rated 10 out of 10 by D.F. Don Franklin London Ford - Service
What do you like about our products and services?

Liked everything about it

Report a concern   August 27, 2026 — Rated 10 out of 10 by Piper Mullins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron Jennifer and Jennifer Latherty in the Service Dept are the best.
Report a concern   August 27, 2026 — Rated 10 out of 10 by T.G. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is always very helpful and answers all questions. Even when you drive a Chevy! I've never had a problem with anything.
Report a concern   August 27, 2026 — Rated 10 out of 10 by M.L. Don Franklin London Ford - Service
What do you like about our products and services?

How friendly and nice everyone is , very kind and helpful

Report a concern   August 27, 2026 — Rated 10 out of 10 by B.R. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Just good honest people to deal with.

Report a concern   August 27, 2026 — Rated 10 out of 10 by Donna Kislan Don Franklin Russell Springs Service
What do you like about our products and services?

I like the people there.
Report a concern   August 27, 2026 — Rated 10 out of 10 by C.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great to work with and quality work

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