Customer Testimonials
2023 Toyota Tacoma trd pro-Orange
Sales person Colin was very helpful and understanding the whole process was really easy
Great service and fast service, I'm very happy with Don Franklin Ford service in Columbia, Ky.
Best autos on the road!
The staff was very knowledgeable they took their time to get to the root of the problem with my truck.
Everybody is friendly. And it is very convenient when you set your appointment. They are ready when you get here.
A+
They work fast and take care of all your needs for your vehicle
Everyone at Don Franklin Nissan goes out of their way to make sure that the buyers find the right vehicle… just absolutely great team.
Very good service people; always kept me up to date with the maintenance and options available for the repairs.
Easy to make appointment
Friendly service department
Quick service
Quality Service
They are always friendly, fast and efficient.
I'm 65 years old and Don Franklin of London Kentucky is the only dealership that worked with me, instead of treating me like just another bank account!
Excellent service and great products
Helpful and friendly service.
Fixed the problem and in less time than expected.
Everyone is very wonderful and is very helping in anyway you need!
“Excellent customer service — everyone was friendly, knowledgeable, and genuinely helpful.
Great sales people.
Product is very reliable and
OEM replacement parts are used here.
Service personnel and leadership teams are attentive to customer’s concerns.
Waiting areas are clean and comfortable.
Service personnel keeps customers updated on wait times for their vehicles.
Overall very pleasant experience at this dealership.
Reliability
Very helpful and friendly . Made me feel like they wanted my business. Helped me find exactly what I wanted. Dealership was nice,clean and professional
Efficient fair friendly no pressure
Not sure about the product yet. It's only been 2 days. However the salesman was very helpful
Dale HANSFORD
Friendly and competent service.
Friendly service area. Easy to access and not extended wait times.
I was extremely happy with my experience. I’ve never bought from a dealership before and was extremely nervous. But Nadia was understanding and helpful. Everything was great. Will definitely recommend
Always friendly, courteous staff supplying wonderful service, and I am always treated with utmost respect. Tracy Whitaker always works with me on purchases and I have bought four new vehicles in the last four years.
Everything. The friendliness of the staff. The timeliness of the service visit. Overall a great job by all members.