Customer Testimonials
The service department did an outstanding job. I had to cancel my oil change on Monday and they worked me in the next day and got it taken care of within a very short period of time the service writer did outstanding for me.
The customer service guys are top notch The new location in Columbia Ky I has a good sales staff along with a great service department.
The professional of tf the people I deal with
Nathaniel is very professional and polite.
Will definitely be a repeat customer!
It’s easy to make an appointment with you all and it doesn’t take all day to do anything always the help is always courteous and friendly.
Friendly and fast
Fast service and great customer service
You do a professional job, are reasonably priced. Everyone is friendly, helpful, and professional.
They were super fast and did a good job
Service is great and fast. Staff also.
Service is number one. Always ready to help! Friendly personnel.
I love my Buick Avenir! Bought it almost 2 years ago and always get it serviced with you. Thank you!
Great job with the oil change.
Timely
Great
The staff is very attentive from the moment you get on the lot they’re very pleasant and friendly and knowledgeable. The car tester was a beautiful car and I wish I could’ve bought it from start to finish. It was a very good experience.
Very reliable and the service is excellent
Kia products have advanced so much over the years and are really making head turners these days with great safety and technology!
I was approved for our transit with Zachary
After long trip we decided to wait . This guy Zachary went past and above what was expected of him .
They have created a family atmosphere and treat everyone like a member of the family.
Our experience in buying our GMC Sierra was awesome. Our salesman, Mike Prewitt, was
Very helpful and a pleasure to work with.
Easy to use and work with
Everything was great!
Service is thorough
Excellent customer service. The service team is always helpful and easy to work with.
Rick was very transparent throughout the process of purchasing my vehicle. He went above and beyond to give me the best deal and find the vehicle I loved. Rick created a calm yet friendly and supportive atmosphere throughout our journey. He even drove us around the lot on the golf cart to the vehicles we were interested in. We appreciated the water offered to us as well, considering the day was especially hot! I would definitely recommend family and friends to Don Franklin Ford in London and refer them to Rick Fitzgerald for their purchase.
Work is done quickly and correctly. Employees are a pleasure to deal with. We will never use any other auto dealership.
service is excellent
Awesome
Trey, Ralph and the whole team truly care about their customers. It doesn’t matter who you come in contact with, they treat you like family!
Great deal and very friendly sales and business office