Customer Testimonials
Friendly service and nice waiting areas
I have always been treated very well by the service staff.
Professionalism and courteous employee - Jacob
Your staff is excellent and very helpful.
Very friendly and a fair price
Everything was completed as expected concerning my vehicle recall. The service department personnel make it easy to do business.
Derrick Lester is awesome and is quick to schedule/help you out! I’ve yet to have a bad experience with the don franklin Monticello service department!
Always friendly. They get the job done. I would like more availability for services. I think the service is great .
Good service Curtis excellent service department
Great wonderful people easy to talk to explains everything no question was left unanswered
Staff was great!!
Fast friendly service!
Fast service. Treated good by everyone.
The service was quick. Jena was cordial and listened to my explanation of the issue with my vehicle. Thank you Jena.
Good service. Friendly service people
Great service, support and staff.
Love my Murano. Employees are all wonderful. Ver6y friendly and competent.
Great service
Excellent service
It’s good.
Best people
Gary is such a great guy and I always know he will be 100% truthful and is very dependable every time I bring my truck in.
Convenient
You always work with me on an available time for me. Luke and others are so so personable.
People are friendly and the price was what I expected.
I was very comfortable with the salesman Brad Cundiff. He was very courteous and had our best interests in mind. Don Franklin has always taken very good care of our vehicles. The manager, Greg Long is very nice and efficient in overseeing the business. We will definitely do business with them again. We are really enjoying our new ride!!!
First time buying a vehicle there my salesman Dale Goins was awesome he walked me through everything and I liked that answered all my questions.
I had a great experience working with Collin Murray and Mike Chisley at the Nicholasville site. I am Very happy with my Mitsubishi outlander.
The sales people are there to work with you to find the right vehicle there is no sales push which I like. They don’t hound you to buy!
Everyone has been really good to help me. But the warranty that I bought was not good. My suv has been there for three weeks because of a backorder part and I had to buy a used vehicle to get by. Not anyone's fault there but really frustrating.