Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 23, 2026 — Rated 10 out of 10 by G.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast friendly service they know what they’re doing let’s you know things about your car if something is needed but not demanding

Report a concern   May 23, 2026 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Curtains and very quick to get the job done

Report a concern   May 23, 2026 — Rated 10 out of 10 by M.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast, professional. Nice waiting room to wait. Easy to make appointments and takes my fleet

Report a concern   May 23, 2026 — Rated 10 out of 10 by N.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good ppl that know what they are doing!

Report a concern   May 23, 2026 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very nice.good service

Report a concern   May 23, 2026 — Rated 10 out of 10 by J.A. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very nice people and very courteous.

Report a concern   May 23, 2026 — Rated 10 out of 10 by J.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy online service scheduling, friendly staff and complimentary wash.

Report a concern   May 23, 2026 — Rated 9 out of 10 by L.N. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and quality service friendly people

Report a concern   May 23, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I had 2 warranty items and they were taken care of very quickly. Thank you

Report a concern   May 23, 2026 — Rated 10 out of 10 by Jailynne Mcclendon Don Franklin Somerset KIA Sales
What do you like about our products and services?

My salesman, Dale Goins, went above and beyond to put me in a vehicle that suited all my needs. He was very thorough and made my experience well worth it!

Report a concern   May 23, 2026 — Rated 10 out of 10 by I.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great and fast service!

Report a concern   May 23, 2026 — Rated 10 out of 10 by W.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service

Report a concern   May 23, 2026 — Rated 10 out of 10 by H.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Y’all are good with working me in with my busy schedule

Report a concern   May 23, 2026 — Rated 10 out of 10 by S.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Nice people. Take the time to care.

Report a concern   May 23, 2026 — Rated 9 out of 10 by C.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick service. Easy to schedule

Report a concern   May 23, 2026 — Rated 10 out of 10 by Arlie Trusty Don Franklin Monticello Service
What do you like about our products and services?

I love the vehicles we've purchased especially my wrangler. And miss Cindy our sales lady is the best. And service afterwards like oil changes and maintenance is top notch. Don Franklin's is number 1

Report a concern   May 23, 2026 — Rated 9 out of 10 by K.M. Don Franklin Monticello Service
What do you like about our products and services?

Service is usually quick and employees are courteous. I can wait on my vehicle most of the time.

Report a concern   May 23, 2026 — Rated 10 out of 10 by J.L. Don Franklin Corbin CDJR Service
What do you like about our products and services?

100% honest, punctual, fair, and courteous.

I’m a Don Franklin Member for Life!

Report a concern   May 23, 2026 — Rated 10 out of 10 by Thomas Akin Don Franklin Ford - Service
What do you like about our products and services?

Friendly, fast, affordable, professional.

Report a concern   May 23, 2026 — Rated 10 out of 10 by Michael Osborne Don Franklin London Ford - Service
What do you like about our products and services?

Fast service and done right

Report a concern   May 23, 2026 — Rated 10 out of 10 by Shelly Jarvis Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very fast and friendly.

Report a concern   May 23, 2026 — Rated 10 out of 10 by Leola Benefield Don Franklin Auto
What do you like about our products and services?

David Powell was wonderful!!!! The staff was so very nice. Everything went so smooth. Would recommend your dealership to everyone.

Report a concern   May 23, 2026 — Rated 9 out of 10 by T.S. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly and quick service.

Report a concern   May 23, 2026 — Rated 10 out of 10 by M.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin knows his stuff. Very informative, had a lot of patience and not one bit pushy! Great salesman! Highly recommend!

Report a concern   May 23, 2026 — Rated 10 out of 10 by W.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The sales staff was awesome to deal with.

Report a concern   May 23, 2026 — Rated 10 out of 10 by T.V. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very friendly

Report a concern   May 23, 2026 — Rated 10 out of 10 by J.J. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Salesman Zach Smith was very helpful in finding me what I wanted and where I needed to be in payment. He didn’t have a lot of wiggle room with my situation and still managed to help put me in the perfect one for me. Everyone was super friendly and nice. I couldn’t catch the name but I think it was his manger that ran my credit and worked numbers but he was very helpful as well. I had a very positive experience.

Report a concern   May 23, 2026 — Rated 9 out of 10 by S.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Every person I came in contact with was very friendly and helpful. I only gave a 9 because I thought the waiting time was excessive ( for my oil change and tire repair).

Report a concern   May 23, 2026 — Rated 10 out of 10 by K.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

They are fast and get you out. They are very friendly

Report a concern   May 23, 2026 — Rated 10 out of 10 by Cynthia Hatfield Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very thorough and great customer service!!


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