Customer Testimonials
Kindness and trustworthiness
Staff are always professional and friendly. You are alway updated on vehicle concerns and upfront cost! They go out of their way to get you safely back on the road as affordable as possible
Listened to what was wrong with my vehicle and so have been patient with me to get it fixed
I had my oil changed and waited in the lounge. It didn’t take very long to do it and it was comfortable waiting in the lounge.
Customer service
Good customer service from Derek Lester. They will call if something expensive needs done before they fixed. No surprises with them.
Professional service in a timely manner. The guys who helped me was Danis and Tyler and they were great. I’ve purchased 2 Kia from Don Franklin in the last 6 months, and love them so far! They advertise treating folks like family, and that’s a very true statement!
Always cares good care of car
No wait time and reasonable prices
They are Great!!
Jennifer was professional and courteous and did not pressure for unnecessary services.
Reliable cars and good people 👌
Had oil & filter changed, rotated tires, checked fluids & hoses. Very friendly, knowledgeable, and respectful!
People are very nice and service is good
Great customer service.
It’s simple. And the employees explain things in a way I understand
The friendliness of the staff
Service is great!
Stafwas very helpful, friendly, and professional. My wait was three hours for all my service and I was consulted often and asked if I needed anything.
You most of the time do good work but when
Quick service and friendly employees!
Service riters proferionalizm
Clean areas
Speed of service
Customer service the best
Staff members are very good at their job and they make the customer feel very important.
We brought our Acadia in to have a recall fixed. Everyone was very friendly, and the job was done way quicker than I would have anticipated. I was very impressed.
Everything ran right on time and everyone was very professional and polite
Benny Duck is great to deal with
I'm very pleased with the service I received and the gentlemen that scheduled my service appointment. checked in my car, and serviced the vehicle.
Good products
They service personnel was honest and they were very professional as I waited for the repair to be completed on my truck

The technician was very informative and used terms that I could understand. The service department kept me updated. The entire process from scheduling my appointment to having my car diagnostic performed and repaired was stress free.