Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 20, 2026 — Rated 10 out of 10 by T.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly Service Department! Always make recommendations for services needed, never pushy.

Report a concern   January 20, 2026 — Rated 10 out of 10 by B.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and helpful

Report a concern   January 20, 2026 — Rated 10 out of 10 by Shirley Sharp Don Franklin London Ford - Service
What do you like about our products and services?

Fast service

Report a concern   January 20, 2026 — Rated 10 out of 10 by Sonya Begley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department is wonderful! Work is completed quickly and correctly. It’s easy to get an appointment that works with my schedule.

Report a concern   January 20, 2026 — Rated 10 out of 10 by John Friend Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great customer service. Easy to purchase our vehicles. Robin Jones is the best!

Report a concern   January 20, 2026 — Rated 9 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

Friendly salesman and good products as well as service department.

Report a concern   January 20, 2026 — Rated 9 out of 10 by D.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good customer service, knowledgeable service department and great communications.

Report a concern   January 20, 2026 — Rated 10 out of 10 by Lisa Terrill Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and efficient

Report a concern   January 20, 2026 — Rated 10 out of 10 by K.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service

Report a concern   January 20, 2026 — Rated 10 out of 10 by M.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional

Report a concern   January 20, 2026 — Rated 10 out of 10 by B.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick friendly service.

Report a concern   January 20, 2026 — Rated 10 out of 10 by Maria Miller Don Franklin Monticello Service
What do you like about our products and services?

Your service department goes above and beyond scheduling appointments and explaining services provided a d needed to keep warranty current. They are polite, professional, and knowledgeable.

Report a concern   January 20, 2026 — Rated 10 out of 10 by J.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is quick and they are always welcoming

Report a concern   January 20, 2026 — Rated 10 out of 10 by Ricky Chappell Jr Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service and good prices

Report a concern   January 20, 2026 — Rated 10 out of 10 by E.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Muy buena atencion a los clientes y los mejores para financiamiento

Report a concern   January 20, 2026 — Rated 10 out of 10 by Shelia Cogdill Don Franklin Somerset KIA Sales
What do you like about our products and services?

The sales rep Stanley was wonderful. Very friendly and knowledgeable and patient. I love Kia vehicles are very reliable. I have had more than one model and would buy another when it’s time!

Report a concern   January 20, 2026 — Rated 10 out of 10 by Sherry Truett Don Franklin Somerset KIA Sales
What do you like about our products and services?

I liked the salesman I had he was very informative and helpful

Report a concern   January 20, 2026 — Rated 10 out of 10 by Leslie Eldridge Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service! Nice employees!

Report a concern   January 20, 2026 — Rated 10 out of 10 by M.L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff that has serviced my car for years. Quick and reliable work - respectful service!

Report a concern   January 20, 2026 — Rated 10 out of 10 by Myra Wilson Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Blake Miller is awesome. He is versions I’ve, knowledgeable, patient and kind.

Report a concern   January 20, 2026 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very patient and great to work with! Tons of help and made sure I was taken care of

Report a concern   January 20, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

N/A

Report a concern   January 20, 2026 — Rated 10 out of 10 by L.N. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Your employees! I recently met 3 new employees. They were so very super nice very accommodating to me and my granddaughter. We really appreciated all their help.

Report a concern   January 20, 2026 — Rated 10 out of 10 by D.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast and friendly service

Report a concern   January 20, 2026 — Rated 10 out of 10 by C.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

To when appointment they get you in , in a timely manor

Report a concern   January 20, 2026 — Rated 10 out of 10 by M.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick professional service and attentive friendly service personnel

Report a concern   January 20, 2026 — Rated 9 out of 10 by Richard Overstreet Don Franklin Somerset GM Service Department
What do you like about our products and services?

Helpful with purchase and warranty issues

Report a concern   January 20, 2026 — Rated 10 out of 10 by E.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

It’s all good

Report a concern   January 20, 2026 — Rated 10 out of 10 by Barbara Wesley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Car mat’s are well made that I’ve bought
Service department is really understanding and very helpful and courteous. Good group.
Kyle Young was my salesman when I bought my 2024 Tahoe. He was great to work with!

Report a concern   January 20, 2026 — Rated 10 out of 10 by R.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

Debbie is the best


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