Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 23, 2026 — Rated 10 out of 10 by Leah House Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I’m very satisfied

Report a concern   January 23, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and reliable
Report a concern   January 23, 2026 — Rated 9 out of 10 by C.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Overall all everything went as expected.
Report a concern   January 23, 2026 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nothing
Report a concern   January 23, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The service is exceptional and my car rep worked hard at giving me the premium customer service
Mr Darryl Bond

Report a concern   January 23, 2026 — Rated 10 out of 10 by Christian Hargis Don Franklin Somerset KIA Sales
What do you like about our products and services?

Service was extremely professional, everyone was so nice and helped me get into what I wanted!
Report a concern   January 23, 2026 — Rated 10 out of 10 by J.K. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The variety of different options and customer service was excellent

Report a concern   January 23, 2026 — Rated 10 out of 10 by G.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Low key sales, no pressure, excellent customer service and support.
Report a concern   January 23, 2026 — Rated 10 out of 10 by Kenneth Rush Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

I liked the professional service, great inventory of vehicles to choose from.

Report a concern   January 23, 2026 — Rated 10 out of 10 by William Dick Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast professional service, very knowledgeable staff & mechanics
Report a concern   January 22, 2026 — Rated 10 out of 10 by M.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service is amazing. I appreciate the kindness and helpful nature of the staff as well as the speedy service provided.

Report a concern   January 22, 2026 — Rated 10 out of 10 by B.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like the promptness that your workers have when I pull in as well as while I sit and wait for my automobile to be serviced, it is usually not very long. I also feel confident when they suggest I need something done to correct a problem. I am placing a lot of trust in them I’m hoping they are trustworthy. So far I have found them to be.
Report a concern   January 22, 2026 — Rated 9 out of 10 by Anita Dupps-Hart Don Franklin CDJRF Sales Department
What do you like about our products and services?

Always courteous

Report a concern   January 22, 2026 — Rated 10 out of 10 by Whitley Gibson Don Franklin Ford - Service
What do you like about our products and services?

The employees at Don Franklin Columbia are incredibly kind and helpful! I appreciate their honesty and desire to satisfy the customer.

Report a concern   January 22, 2026 — Rated 10 out of 10 by L.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Reliability
Report a concern   January 22, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Services are fast and affordable

Report a concern   January 21, 2026 — Rated 10 out of 10 by S.H. Don Franklin Burkesville Service Department
What do you like about our products and services?

Selections

Report a concern   January 21, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Fast friendly service

Report a concern   January 21, 2026 — Rated 10 out of 10 by Devin Lowe Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very reliable

Report a concern   January 21, 2026 — Rated 10 out of 10 by Walter Howington Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is friendly and know what they are doing. The service department people are doing a great job. I like the mechanics also. So far they have done excellent work on my vehicles. So I'll give them all a 9 all the way up to a 10. And that's why I come .
Report a concern   January 21, 2026 — Rated 9 out of 10 by A.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and checks everything

Report a concern   January 21, 2026 — Rated 10 out of 10 by Kathy Moss Don Franklin Columbia Nissan Service
What do you like about our products and services?

Convenience and I always get an appt when needed! Peggy Moss has shown me outstanding customer service.

Report a concern   January 21, 2026 — Rated 10 out of 10 by G.K. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very efficient, and very nice!
Report a concern   January 21, 2026 — Rated 10 out of 10 by C.C.J. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

They took care of us
Report a concern   January 21, 2026 — Rated 10 out of 10 by S.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional and friendly staff, clean facility

Report a concern   January 21, 2026 — Rated 10 out of 10 by Mike York Don Franklin Ford - Service
What do you like about our products and services?

Both are top quality

Report a concern   January 21, 2026 — Rated 10 out of 10 by Jacqueline Mays Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Repeat customer here!! The staff is awesome. Always make me feel at home and like family. It’s like a family reunion everytime I visit and that’s why I keep returning. Great customer service and great people!!
Report a concern   January 21, 2026 — Rated 10 out of 10 by S.C. Don Franklin Monticello Service
What do you like about our products and services?

Convenient location and timely service availability

Report a concern   January 21, 2026 — Rated 10 out of 10 by M.G. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Helpful and Friendly

Report a concern   January 21, 2026 — Rated 10 out of 10 by Harold Gilreath Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

No problems


Privacy Policy