Customer Testimonials
Your product in the Toyota so that makes it good out the gate. All of my family has Toyota vehicle and Don Franklin‘s been in the game along. It’s hard to bet against all that at the same time.
Friendly and helpful
Easy to get appointments, they tell other things I need done to my car. Very nice people.👍
It was good
Great service department and great buying experience.
Adam was very knowledgeable and I will recommend him going forward to anyone interested in purchasing a vehicle from Don Franklin
I like all your products they are all good, you’re service are great
Kind and courteous service ! And in good time too !
Prices
Superb service
Professional staff
Courtesy and kindness
Efficiency
Great service department and friendly personnel.
Everything honestly
Fast excellent work
People are friendly and helpful.
Prompt and courteous service!
The service and Being up front with us
Love the employees and the service they provide.
Gary and his team in Campbellsville are the best. I will continue to drive 67 miles one way to have his team do the regular maintenance on my jeep because of this!! I have many options in Lexington, KY; however, Gary always takes great care of my Jeep and me and I always appreciate that!!
Very professional and responsive.
Friendly and professional every time
I was treated very well. They took their time with me and worked very hard for me.
I really like the sales staff. My salesman CJ, bent over backwards to make sure everything worked good for me and to make sure that I was happy. And Roberto one of the sales managers was kind enough because everyone was busy to take me for a test ride. Then when I was thinking about selling for two other cars to decide between them, Roberto came to me and ran the numbers again and got them where I needed to be. I really appreciate that. I’ve already recommended you to someone that liked my car a whole lot and I hope they come by.
When I make an appt or have a question I get to speak to a human- not an automated service or just text
When I bought my car in 2016 I got a lifetime warranty on power train as long as it is serviced at Don Franklin that takes a lot of worries off my table especially in today’s world of planned obsolescence
Quick turn around
They do everything they can to take care of what you need. James does the best he can to work you in if you have a problem and I really appreciate it. I never have a problem with the service I receive
Thank you so much. Larry Roark
Tim was great to work with
Just nice people and reasonable prices
The staff at Don Franklin are so easy to work with. We have bought several vehicles from them and always had the best experience.
Very friendly and easy to talk with. No pressure sales person honest answers to all my questions