Customer Testimonials
Very nice and helpful! Don or Donnie was the one checked me in and out very professional and nice.
Efficient and timely
Took very good care of me when I was in a bad situation
Staff is always friendly and courteous. Debbie is a pleasure to work with
The value equation for the K4 is great.
The 10 year unlimited mileage warranty was a huge selling point.
Sampson, our salesman, was great.
Honest about services that needed to be done.
I can schedule appointments and wait in the waiting room why my vehicle is been serviced.
No pressure sales and fast and friendly service.
Courteous
I really like the way we are treated when we go there
Also we are not high pressured to buy
Took my skaggs mower in to be serviced and have new blades and a starter put on. Tyler recommended a more expensive blade so I agreed. Cuts better now than it did when it was new! Thanks so much!!
Very helpful!
Professional service
My 1st visit to Don Franklin Nissan..
So far so good..🤞
I’ve just been thru customer service and have had
a great experience…
High quality service department with fast and reliable maintenance!
nice people prompt do the job
The people in the service department are willing to go out of their way to help you with a concern that you might have.
It was quick and good service
When it comes to buying a vehicle with this company it's very straightforward. The staff are incredible and quick when purchasing a vehicle. No hassle and very friendly.
I like Tony in the service department
Good quality of work
Friendly service and relatively fast
Great service advisor -Lamar.
Thanks for getting a stranded RAM customer back on the road as fast as possible.
Very fast and professional
Ron saved the day! I was in town to move my son into his dorm at Transy and noticed his car making an awful noise. Not knowing the Lexington area I googled Nissan dealerships. The Lord lead me to Don Franklin Nissan. They were booked with appointments but Ron was very understanding and got my son’s car in right away having us fixed up and good to go in about 15 minutes. I will forever be grateful they were so willing to help and accommodate as I was needing to head back home (3hours away) and did not want to leave my son in an unfamiliar area, not knowing anyone with his car not in good condition. This Momma will forever be so very grateful! Don Franklin Nissan Service was literally an answer to a prayer!
Very knowledgeable in my jeep and took care of everything
The staff is courteous and helpful.
Always helpful and truthful in regards to my repairs. The service team is knowledgeable and on top of what needs to be done in a timely manner.
Love my car! However wish older customers could be eligible for free oil change for life
I have always had great service whenever I bring my car in for maintenance or work done on it. I appreciate all the kind and curtious workers.