Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 26, 2026 — Rated 10 out of 10 by Kista Upchurch Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brian is the Beat!
Report a concern   January 26, 2026 — Rated 10 out of 10 by Darin Horton Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan was very nice and helpful took time to help me find a truck

Report a concern   January 26, 2026 — Rated 10 out of 10 by L.A. Don Franklin Burkesville Sales
What do you like about our products and services?

Sales Rep
Report a concern   January 26, 2026 — Rated 10 out of 10 by F.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales people are friendly

Report a concern   January 26, 2026 — Rated 10 out of 10 by Sam Quillen Don Franklin Somerset KIA Sales
What do you like about our products and services?

Excellent sales reps , care for your needs, and quick to take care of any concerns. Very helpful

Report a concern   January 26, 2026 — Rated 10 out of 10 by Neal Burress Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Only thing I’ll own !
Report a concern   January 26, 2026 — Rated 10 out of 10 by Joyce Pelly Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly service

Report a concern   January 26, 2026 — Rated 10 out of 10 by Kayla Bramel Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly and non pushy

Report a concern   January 26, 2026 — Rated 10 out of 10 by D.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick & friendly

Report a concern   January 26, 2026 — Rated 10 out of 10 by John Martin Don Franklin Auto
What do you like about our products and services?

I really enjoy the relationship that we have started with the dealership. They still owe me money’s so to go out and say to much at this point would be putting the cart before the horse. So far so good!
Report a concern   January 26, 2026 — Rated 9 out of 10 by Glorita Denson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan is always great he took great care of of us if your buying a car ask for him

Report a concern   January 26, 2026 — Rated 10 out of 10 by Kevin Clements Don Franklin Campbellsville Service Department
What do you like about our products and services?

Blake is the man!! Very good person and very knowledgeable, I’ll always go to him with my vehicle service needs!!

Report a concern   January 26, 2026 — Rated 10 out of 10 by E.S. Don Franklin Auto
What do you like about our products and services?

Dependable vehicles
Report a concern   January 26, 2026 — Rated 9 out of 10 by Ralph Tapp Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly Sales Representatives

Report a concern   January 26, 2026 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Nice style. Not for sure about the 3 cylinder motor

Report a concern   January 26, 2026 — Rated 10 out of 10 by T.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Good vehicles
Report a concern   January 26, 2026 — Rated 10 out of 10 by D.T. Don Franklin Bardstown - Service
What do you like about our products and services?

Service was fast and staff was super friendly! They made my day!

Report a concern   January 26, 2026 — Rated 10 out of 10 by J.O. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The service was great. I appreciate Mr. Webb doing his best to find what we was looking for.
Report a concern   January 26, 2026 — Rated 10 out of 10 by J.V. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great transaction

Report a concern   January 26, 2026 — Rated 10 out of 10 by T.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

You know your product and always explain what needs to be done. I have trust in your technicians.

Report a concern   January 26, 2026 — Rated 10 out of 10 by J.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Do a good job and friendly

Report a concern   January 26, 2026 — Rated 10 out of 10 by F.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Best service and people

Report a concern   January 25, 2026 — Rated 9 out of 10 by K.N.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service was great, specifically Tony Soto. He went out of his way to make my experience a pleasant one. He has great customer service skills.

Report a concern   January 24, 2026 — Rated 10 out of 10 by B.M. Don Franklin London Ford - Service
What do you like about our products and services?

I like that the service area is efficient, clean, and works together from initial registration to notification of additional needs found while servicing your car, to pulling your car up to the garage exit.

Report a concern   January 24, 2026 — Rated 10 out of 10 by Cynthia Jasper Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I brought my 2015 Jeep Wrangler in for an oil change, and to check the brakes. They found that I needed new brake pads and replacement of a rotor! Thank you Lamar for excellent service and checking on things thoroughly! Jeep is running great now!!!
Report a concern   January 24, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always reliable.
Report a concern   January 24, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast friendly service
Report a concern   January 24, 2026 — Rated 9 out of 10 by B.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service and fast

Report a concern   January 24, 2026 — Rated 10 out of 10 by C.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Same day appointments are possible. Easy in and out! Friendly staff!
Report a concern   January 24, 2026 — Rated 10 out of 10 by J.H. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

II love all the people that work there! I love getting my oil changes and tire rotations there the employees r always there to help u no matter how busy they r!!I love looking at the selection of cars trucks and suv that r sold there! Thank u Don Franklin!!

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