Customer Testimonials
I like the service team. Honest and willing to help in every way possible
Service Department was prompt and precise in resolving my vehicle's lighting issue.
Great Service!!
Easy to schedule service and always treated well…
Things done in a timely manner ready when promised
Shop local
Awesome experience, nice people and I love my car!!
Very friendly, professional & fast service.
Sales and service have been accommodating this was the first service on new traverse thanks
Best service I have had on my truck thank you
Professional service, treated nice by your staff
Your sales people were very professional and easy to work with. Considering the weather it all went as smoothly as possible. I will be looking for a small used truck in the future. You will be my number one choice. Tell Ms. Carpenter she did an excellent job. She has a very promising future and career with your company. I will recommend you to anyone who wants a new vehicle. Thank you very much.
It's really good service and parts
Fast and affordable with a good cup of coffee while I waited
Don Franklin is your go-to business for new & used vehicles. A very reputable and trustworthy business. All associates and technicians are knowledgeable. They provide you with clear information about what needs to be addressed about the vehicle, honest advice and treats your car like their own. Each visit is followed up with a email ensuring your satisfaction at the visit.
Great products and good services
I talked with Cindy because Charles was not there anymore. But she was professional, courteous, and very knowledgeable about the vehicles on the lot
Good and fast service
Convenient and easy to work with. Zero sales pressure!
I like your people at London very well
They good people skills
Toyota Corbin been good also on my Toyota service
Thank you
Everything
Everthing is great with service and the people that work there
Accessibility and good service and friendly
Quick oil change
Very thorough check of all fluids wipers tires etc
Quick reliable service friendly staff answered all my questions
Friendly staff that does a great job keeping you informed.
Convenient
I love my suv. Had no trouble getting what I wanted. Trey is awesome. I loved the whole experience
Everyone was friendly and helpful
Was very quick and professional

Quality vehicles and Professional and Technical sales team. They did not use any pressure sales techniques and most importantly they will continue to search their massive inventory to find additional vehicles , that may be suitable for me .
Bottom line up front…if you’re looking for a quality vehicle and want a quality sales team, I highly recommend Don Franklin !
I appreciated their motto printed on business cards…” Family Driven “ !
That pretty much sums it up perfectly !