Customer Testimonials
Fair honest reliable service performed on my vehicle
Excellent service.
Friendly, not pushy
Friendly service and helpful associates
Everything
No pressure to purchase products is good.
I feel like the workers are very knowledgeable in regards to service of my vehicle
Products - Ford has given me 35 years of very good cars. And Don Franklin have proven to be several cuts above in providing customer service. I would recommend them to all.
Great service
Timely
I like a Toyota. The salesman was very helpful.
Great quality automobiles and great service before and after the sale.
Very fast and proficient with my oil change, I need my vehicle done at a certain time and they exceeded my expectations
I had a chevy truck for 40 plus years.
Only think I miss is the quality that chevy had years ago.
My salesperson Andrew was awesome to deal with and Bobby Johnson also.
Service with DonFranklin has always been great for me.
I'd recommend anyone to go visit them.
The service riders are always outstanding and the product from GM is always good
Ivan was helpful
Appreciate the courtesy and accommodation given by service advisor Jarrett Whitlock. Service techs do good work.
Customer service
Friendly and prompt work.
Service very professional and was very quick
Service department has always been courteous and helpful. I have never felt pressured or felt they ever
Tried to do services that were not necessary.
It's good service.
Chris is a very nice employee you at Franklin auto are lucky to have him in your employment he explained everything when we are ready to get a new car truck we will ask for him to handle our buisness
The service people were so nice , and was in and out in about 1hour…th the waiting was very nice
Easy drop off
Excellent
Friendly and informative.
The staff was polite and welcoming. The service department seemed to run efficiently.
You can get me in, we’re Bardstown can’t
Toyota is dependable and your service department is very friendly and knowledgeable.
Fast, friendly, nice place to wait!