Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Don Franklin has high quality automobiles and their service is second to none. The sales staff will work with you and get you in the vehicle you are wanting. Very professional and very courteous. This is my go to dealership. If you're interested in a vehicle that is on a lot not in your area, they will get the vehicle delivered quickly. I highly recommend this dealership.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Toney Toney&Karen McCutcheon Living Don Franklin Bardstown - Service
What do you like about our products and services?

Had an early appointment, for OEM trailer hitch. They got me right in and out in estimated time. Great service, very friendly crew.

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything was perfect!

Report a concern   May 29, 2026 — Rated 10 out of 10 by F.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The young man is always nice to me.

Report a concern   May 29, 2026 — Rated 10 out of 10 by I.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Kind staff, excellent services

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.N. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly. Responsive. Quick

Report a concern   May 29, 2026 — Rated 10 out of 10 by Lewis Jobson Don Franklin Somerset KIA Service
What do you like about our products and services?

You replaced the detective self leveling rear shocks on my 2020 telluride. Fast service no arguments. We’ll run business customer oriented

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

I can book appointments on my Kia app. Customer reps are always friendly

Report a concern   May 29, 2026 — Rated 10 out of 10 by Steven Alves Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I really appreciate the service dept. Prices are reasonable and I don't feel like I'm pressured to spend more. They've always kept to the recommended svc to meet warranty requirements but don't hard sell additional products. Work is done right the first time and on schedule.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Kenneth Franklin Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Knowledge and kindness of the staff

Report a concern   May 29, 2026 — Rated 10 out of 10 by A.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan

Report a concern   May 29, 2026 — Rated 10 out of 10 by Richard Gibbs Don Franklin Monticello Service
What do you like about our products and services?

Ease of purchase and no BS deal!

Report a concern   May 29, 2026 — Rated 10 out of 10 by T.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The quality and reliability of the Toyota name. The service department seems very thorough while servicing my vehicle. I am happy your team sends coupons on any needed service

Report a concern   May 29, 2026 — Rated 10 out of 10 by Larry Watson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Had exactly what I wanted in a vehicle. Communication was fantastic!

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

The work was done in a timely manner very satisfied

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt, fast and efficient

Report a concern   May 28, 2026 — Rated 10 out of 10 by W.R. Don Franklin London Ford - Service
What do you like about our products and services?

Good people and work hard to please customers!!!

Report a concern   May 28, 2026 — Rated 10 out of 10 by V.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Asked about service before performing them and very quick.

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service advisors and the mechanics are very knowledgeable.

Report a concern   May 28, 2026 — Rated 10 out of 10 by C.J. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very friendly and helpful

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I always get taken care of quickly. And they take good care with my vehicle. I have had it serviced regularly there since I purchased my vehicle almost 7 years ago. And it’s been a great experience dealing with with them.

Report a concern   May 28, 2026 — Rated 10 out of 10 by C.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Yes very good 👍

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I love the warranty that is provided with the vehicles and the salesman and staff were amazing from beginning to end.

Report a concern   May 28, 2026 — Rated 10 out of 10 by L.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They get you in and out quickly

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good work and done quickly

Report a concern   May 28, 2026 — Rated 10 out of 10 by James Baird Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick service! Always helpful and great service!

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Easy to make appointment for my oil change and tire rotation.
Probably waited 40 minutes I am good with that.

Report a concern   May 28, 2026 — Rated 10 out of 10 by C.H. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Love the jeep. Noah was great

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.G. Don Franklin Ford - Service
What do you like about our products and services?

Very helpful staff, friendly, knowledgeable, and I’m confident the work is done right.

Report a concern   May 28, 2026 — Rated 10 out of 10 by B.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very timely and considerate


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