Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 29, 2026 — Rated 10 out of 10 by G.N. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Quality vehicles and Professional and Technical sales team. They did not use any pressure sales techniques and most importantly they will continue to search their massive inventory to find additional vehicles , that may be suitable for me .
Bottom line up front…if you’re looking for a quality vehicle and want a quality sales team, I highly recommend Don Franklin !
I appreciated their motto printed on business cards…” Family Driven “ !
That pretty much sums it up perfectly !

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like the service team. Honest and willing to help in every way possible

Report a concern   January 29, 2026 — Rated 10 out of 10 by Richard Dickenson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service Department was prompt and precise in resolving my vehicle's lighting issue.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Will Branscum Don Franklin Somerset KIA Service
What do you like about our products and services?

Great Service!!

Report a concern   January 29, 2026 — Rated 10 out of 10 by A.D. Don Franklin Monticello Sales
What do you like about our products and services?

Easy to schedule service and always treated well…
Things done in a timely manner ready when promised

Report a concern   January 29, 2026 — Rated 10 out of 10 by S.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Shop local

Report a concern   January 29, 2026 — Rated 10 out of 10 by Ashley Miller Don Franklin Somerset KIA Sales
What do you like about our products and services?

Awesome experience, nice people and I love my car!!

Report a concern   January 29, 2026 — Rated 10 out of 10 by L.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly, professional & fast service.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.A. Don Franklin Russell Springs Service
What do you like about our products and services?

Sales and service have been accommodating this was the first service on new traverse thanks

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Best service I have had on my truck thank you

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.F. Don Franklin London Ford - Service
What do you like about our products and services?

Professional service, treated nice by your staff

Report a concern   January 29, 2026 — Rated 10 out of 10 by James Mathews Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Your sales people were very professional and easy to work with. Considering the weather it all went as smoothly as possible. I will be looking for a small used truck in the future. You will be my number one choice. Tell Ms. Carpenter she did an excellent job. She has a very promising future and career with your company. I will recommend you to anyone who wants a new vehicle. Thank you very much.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

It's really good service and parts

Report a concern   January 29, 2026 — Rated 10 out of 10 by A.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and affordable with a good cup of coffee while I waited

Report a concern   January 29, 2026 — Rated 10 out of 10 by Judy Bright Don Franklin Campbellsville Service Department
What do you like about our products and services?

Don Franklin is your go-to business for new & used vehicles. A very reputable and trustworthy business. All associates and technicians are knowledgeable. They provide you with clear information about what needs to be addressed about the vehicle, honest advice and treats your car like their own. Each visit is followed up with a email ensuring your satisfaction at the visit.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great products and good services

Report a concern   January 29, 2026 — Rated 9 out of 10 by Kenneth Greer Don Franklin Somerset KIA Sales
What do you like about our products and services?

I talked with Cindy because Charles was not there anymore. But she was professional, courteous, and very knowledgeable about the vehicles on the lot

Report a concern   January 29, 2026 — Rated 10 out of 10 by R.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Good and fast service

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Convenient and easy to work with. Zero sales pressure!

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.H. Don Franklin London Ford - Service
What do you like about our products and services?

I like your people at London very well

They good people skills

Toyota Corbin been good also on my Toyota service

Thank you

Report a concern   January 29, 2026 — Rated 10 out of 10 by Brudus Burton Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   January 29, 2026 — Rated 10 out of 10 by L.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everthing is great with service and the people that work there

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Accessibility and good service and friendly

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick oil change
Very thorough check of all fluids wipers tires etc

Report a concern   January 29, 2026 — Rated 10 out of 10 by Sheena Woodall Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick reliable service friendly staff answered all my questions

Report a concern   January 29, 2026 — Rated 10 out of 10 by Sammie Bertram Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly staff that does a great job keeping you informed.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Convenient

Report a concern   January 29, 2026 — Rated 10 out of 10 by O.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I love my suv. Had no trouble getting what I wanted. Trey is awesome. I loved the whole experience

Report a concern   January 29, 2026 — Rated 9 out of 10 by J.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone was friendly and helpful

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Was very quick and professional


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