Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 8, 2025 — Rated 9 out of 10 by A.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Service works to get vehicle in when you are in a bad way. (No transportation except the vehicle needing the repair)

Report a concern   October 8, 2025 — Rated 10 out of 10 by G.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good product and the salesmen will do all they can to get you the car you like.

Report a concern   October 8, 2025 — Rated 10 out of 10 by T.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very friendly, knowledgeable and timely

Report a concern   October 8, 2025 — Rated 10 out of 10 by Victoria Jackson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

This was the most smooth process I’ve ever been through to buy a vehicle. They made it very easy. I wasn’t even there an hour. They had me exactly what i wanted pulled up to the porch outside and had me an alternative to pick out. From the time i was there until i left everyone was super nice & allowed me to make my own decisions without feeling forced. The financing process was very smooth as well.

Report a concern   October 8, 2025 — Rated 10 out of 10 by Melissa Russell Don Franklin Russell Springs Service
What do you like about our products and services?

Gets my car in for service very quickly. And friendly associates.

Report a concern   October 8, 2025 — Rated 10 out of 10 by Gregory Long Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great team!

Report a concern   October 8, 2025 — Rated 10 out of 10 by K.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Just what happened to me on this visit is such a perfect example of Don Franklin’s Service Department’s commitment to their customers. I was having some health issues, which is common, and running a little behind. When I called to explain, they told me to bring my vehicle on in for my maintenance appointment. Kindness and understanding are much appreciated and great qualities to maintain in this world. Thank you.

Report a concern   October 8, 2025 — Rated 10 out of 10 by T.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very good experience highly recommend Don Franklin

Report a concern   October 8, 2025 — Rated 10 out of 10 by A.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great location, friendly people and great customer service.

Report a concern   October 8, 2025 — Rated 10 out of 10 by B.I. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly job was done super fast great service

Report a concern   October 8, 2025 — Rated 10 out of 10 by Stephanie Turner Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service is excellent and the staff are great

Report a concern   October 8, 2025 — Rated 10 out of 10 by P.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

I am very pleased with my 2025 Rogue. I got my first service done last week and I was very impressed with your service department.

Report a concern   October 7, 2025 — Rated 10 out of 10 by V.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff.. Very professional

Report a concern   October 7, 2025 — Rated 10 out of 10 by T.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Don Franklin has always been courteous, kind, and professional.

Report a concern   October 7, 2025 — Rated 10 out of 10 by William Baker Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Really am happy with the service I received. Got the truck I wanted!!

Report a concern   October 7, 2025 — Rated 10 out of 10 by Gregory Slinker Don Franklin Ford - Service
What do you like about our products and services?

They do everything right and if anything isn’t right they make it right. Very nice people and prompt service.

Report a concern   October 7, 2025 — Rated 10 out of 10 by S.L. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Great staff fair prices

Report a concern   October 7, 2025 — Rated 10 out of 10 by Penny Jewell Don Franklin Bardstown - Service
What do you like about our products and services?

The fast service and everyone is always so helpful and friendly

Report a concern   October 7, 2025 — Rated 10 out of 10 by S.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly staff makes me, as a woman, feel comfortable.

Report a concern   October 7, 2025 — Rated 10 out of 10 by R.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service

Report a concern   October 7, 2025 — Rated 10 out of 10 by Lisa Downs Don Franklin Bardstown - Service
What do you like about our products and services?

Very polite and friendly. Had me in and out in no time!!

Report a concern   October 7, 2025 — Rated 10 out of 10 by William Vaught Don Franklin London Ford - Service
What do you like about our products and services?

DF and Lincoln customer service.

Report a concern   October 7, 2025 — Rated 10 out of 10 by C.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy in and out.
More seats in waiting area will accommodate even more customers.

Report a concern   October 7, 2025 — Rated 10 out of 10 by James Perkins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service

Report a concern   October 7, 2025 — Rated 10 out of 10 by K.P. Don Franklin Russell Springs Service
What do you like about our products and services?

On time friendly service

Report a concern   October 7, 2025 — Rated 10 out of 10 by T.G. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Same day service this trip thank you so much

Report a concern   October 7, 2025 — Rated 10 out of 10 by M.J. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They have a very kind service and good quality cars.

Report a concern   October 7, 2025 — Rated 10 out of 10 by N.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very helpful and personable!

Report a concern   October 7, 2025 — Rated 10 out of 10 by W.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Easy scheduling and service
Done in a timely manner

Report a concern   October 7, 2025 — Rated 10 out of 10 by Christopher Williams Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very professional and low pressure sales team. Genuinely curious and interested in helping you find the right fit for you not just the one on the lot.


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