Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 27, 2026 — Rated 10 out of 10 by G.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast, efficient and friendly

Report a concern   August 27, 2026 — Rated 10 out of 10 by D.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly

Report a concern   August 27, 2026 — Rated 10 out of 10 by J.M. Don Franklin Auto
What do you like about our products and services?

Professional service and good communication!

Report a concern   August 27, 2026 — Rated 10 out of 10 by William Dick Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department is always outstanding very knowledgeable and great service

Report a concern   August 27, 2026 — Rated 10 out of 10 by Y.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Jill is a very friendly and professional lady. She understood our request and concerns. And with her help ( lots of paperwork), we got a good deal on our new car. We’re excited about the new car, it’s a great car and has lot of new technology features that will let us enjoy the ride. We will learn more new things. Thank you for all your support.

Yan and Baoping

Report a concern   August 27, 2026 — Rated 10 out of 10 by S.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Accommodating staff and friendly.

Report a concern   August 27, 2026 — Rated 10 out of 10 by J.I. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

I love my Lincoln. I've owned it now for 10 years.

The service department is great, offering a private business center allows me to stay on top of work while my car is being taken care of. The addition of the popcorn machine was also great.

Every time I come in I am greeted with friendly smiles and get top notch service.

Report a concern   August 27, 2026 — Rated 10 out of 10 by Michael Gregory Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Was easy to get an appointment and service was complete.

Report a concern   August 27, 2026 — Rated 10 out of 10 by Pam Coffey Don Franklin Ford - Service
What do you like about our products and services?

Chad was great, in the service department.
He was efficient and very knowledgeable about the tires that I wanted to buy.
He showed me the options and let me decide what I wanted to do, no pressure!
He ordered the tires on Monday, they came in Tuesday morning, and by 3:00 Tuesday afternoon I was on the road with new tires.
I was extremely happy!
I am going to recommend Don Franklin to all of my friends.

Report a concern   August 27, 2026 — Rated 10 out of 10 by C.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Took time to explain the process, even though I wasn’t interested

Report a concern   August 27, 2026 — Rated 10 out of 10 by J.D. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   August 27, 2026 — Rated 10 out of 10 by G.R. Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick and efficient

Report a concern   August 27, 2026 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Their service was great. The staff was great. Got us right in and also got us right out. Everybody really polite and nice.

Report a concern   August 27, 2026 — Rated 10 out of 10 by Hayley R Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Both sales was extremely nice and helpful with setting everything up for my new mom Car!!

Report a concern   August 27, 2026 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly

Report a concern   August 27, 2026 — Rated 10 out of 10 by B.T. Don Franklin London Ford - Service
What do you like about our products and services?

Very fast and thorough

Report a concern   August 27, 2026 — Rated 10 out of 10 by K.L. Don Franklin Auto
What do you like about our products and services?

The ease of scheduling and trust I have in the care of my car.

Report a concern   August 27, 2026 — Rated 10 out of 10 by Joseph Stem Jr Don Franklin Burkesville Service Department
What do you like about our products and services?

Always friendly and informative..

Report a concern   August 27, 2026 — Rated 10 out of 10 by Melanie Terry Don Franklin CDJRF Sales Department
What do you like about our products and services?

The honesty

Report a concern   August 27, 2026 — Rated 10 out of 10 by Daniel Cockerham Don Franklin Somerset KIA Service
What do you like about our products and services?

ty was awesome

Report a concern   August 27, 2026 — Rated 10 out of 10 by Luann Skinner Don Franklin Somerset KIA Service
What do you like about our products and services?

I have a Telluride and really like it. It is easy to drive and comfortable. There is also plenty of room for all and cargo. Service has been very good. They are helpful when I have questions and always ask if I want my car washed. I would highly recommend Don Franklin.

Report a concern   August 27, 2026 — Rated 10 out of 10 by B.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional attitudes and right on time! Very nice people and their smiles are awesome! I didn’t have to find someone to help me. A person was there before I got out of my vehicle!

Report a concern   August 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Fast and great

Report a concern   August 27, 2026 — Rated 10 out of 10 by Anna Gregory Don Franklin Auto
What do you like about our products and services?

They have been servicing my car for almost 4 years.. they are always friendly, and they always tell me everything they done to my suv. They are always professional.

Report a concern   August 27, 2026 — Rated 10 out of 10 by Sean Disney Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We had an excellent experience with Austin Davis as our sales person and Travis Jasper as our sales manager!

Report a concern   August 27, 2026 — Rated 10 out of 10 by Kenny Skaggs Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good service with a friendly smile

Report a concern   August 27, 2026 — Rated 10 out of 10 by A.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service

Report a concern   August 27, 2026 — Rated 10 out of 10 by L.R. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I like the Hyundai vehicles !

Report a concern   August 27, 2026 — Rated 10 out of 10 by D.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Quick and easy. Cali took care of everything and was fun to talk to.

Report a concern   August 27, 2026 — Rated 10 out of 10 by W.U. Don Franklin Monticello Service
What do you like about our products and services?

Friendly Service


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