Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 28, 2026 — Rated 10 out of 10 by James Hasty Don Franklin Monticello Service
What do you like about our products and services?

Easy to make an appointment on time and pleasurable people to be around

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Service was very good friendly and easy .sales rep.Brenton Martin was very helpful and kind . He done everything he could do to help put me in a ride I'm so thankful to him . I would tell everyone looking for car to go to Don Franklin in somerset.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Diane Jackson Don Franklin London Ford - Service
What do you like about our products and services?

The service was fairly fast and the works was great

Report a concern   May 28, 2026 — Rated 10 out of 10 by G.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timeliness, adhering to scheduled time schedules, knowledge and friendliness of staff

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The staff, Mason was great and Cody had me in and out and yet again making me feel like I was family. Thanks, I will be back again because of Mason and Cody.

Report a concern   May 28, 2026 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everything goes so smoothly and everyone is so nice and helpful.

Report a concern   May 28, 2026 — Rated 10 out of 10 by T.K. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The sales people abd GM were very helpful.

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.R. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Friendly and very helpful

Report a concern   May 28, 2026 — Rated 10 out of 10 by Zachary Jenks Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Presidential service would recommend to anybody looking to buy a car

Report a concern   May 27, 2026 — Rated 10 out of 10 by Patricia Horton Don Franklin Lexington GM Service Department
What do you like about our products and services?

Wonderful service. Dawn is so nice and friendly.

Report a concern   May 27, 2026 — Rated 10 out of 10 by Marilyn Milby Don Franklin Ford - Service
What do you like about our products and services?

when you go for services thay git you in and out on time

Report a concern   May 27, 2026 — Rated 9 out of 10 by T.G. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The experience was very good. Except the finance. Rate went up 2 points and we felt we were not included in the research for better rate.

Report a concern   May 27, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have found the sales and service departments. To be very friendly and courteous. I have no major complaints regarding the vehicles and I have had several over the last 10 years. I am one of those who changes every three years because I love new cars and the new features added.

Report a concern   May 27, 2026 — Rated 10 out of 10 by M.R. Don Franklin Burkesville Sales
What do you like about our products and services?

Great service friendly Associates

Report a concern   May 27, 2026 — Rated 10 out of 10 by J.G. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is super nice and most of the time you don’t have to wait very long

Report a concern   May 27, 2026 — Rated 10 out of 10 by N.L. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Everything

Report a concern   May 27, 2026 — Rated 10 out of 10 by A.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast courteous service with friendly people

Report a concern   May 27, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like the fact service and friendly staff.

Report a concern   May 27, 2026 — Rated 10 out of 10 by D.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cody was extremely kind, professional, and very helpful! We are repeat customers and will continue to be as long as he’s there.

Report a concern   May 27, 2026 — Rated 10 out of 10 by D.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy access to service department .

Report a concern   May 27, 2026 — Rated 10 out of 10 by Robert Hunt Don Franklin Campbellsville Service Department
What do you like about our products and services?

Prompt service does excellent work

Report a concern   May 27, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I enjoy driving my Genesis GV 80.

Report a concern   May 27, 2026 — Rated 10 out of 10 by R.B.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professionalism

Report a concern   May 27, 2026 — Rated 10 out of 10 by Jeffrey Ping Don Franklin Somerset KIA Service
What do you like about our products and services?

Im very happy with all my service needs.

Report a concern   May 27, 2026 — Rated 10 out of 10 by G.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Friendly staff and a well built truck

Report a concern   May 27, 2026 — Rated 10 out of 10 by Debbie Beard Don Franklin Campbellsville Service Department
What do you like about our products and services?

Honest and friendly service

Report a concern   May 27, 2026 — Rated 10 out of 10 by J.M. Don Franklin Ford - Service
What do you like about our products and services?

hi friend I think you guys are great because every time I come over, they help me a lot because I I can't walk they help me get out of my car and took me by my arm and helping get into my wife's vehicle they took mine because it have a recall and tell me to come back in a couple of hours, so when I came back, they brought the keys to me and help you to my car so I can come home. All was great thank you all for helping me, your friend
First name removed R Last name removed
321 Tucker Warren Rd
Knifley Ky 42753
Phone number
Phone number removed

Report a concern   May 27, 2026 — Rated 10 out of 10 by Laura Black Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Working with Xavian, Kanon & Olivia was a very good experience. I think this was our 10th car purchase from Don Franklin. They are always very professional.

Report a concern   May 27, 2026 — Rated 10 out of 10 by Joe Mattingly Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast & great service.

Report a concern   May 27, 2026 — Rated 10 out of 10 by D.W. Don Franklin London Ford - Service
What do you like about our products and services?

Great service


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