Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 22, 2026 — Rated 10 out of 10 by F.D. Don Franklin Monticello Service
What do you like about our products and services?

Relieable

Report a concern   April 22, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Don Franklin is very helpful and want to make the customer happy.

Report a concern   April 22, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Kind honest friendly service. Always great to deal with

Report a concern   April 22, 2026 — Rated 10 out of 10 by K.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and helpful advisors. Nice waiting area with drinks and snacks

Report a concern   April 22, 2026 — Rated 10 out of 10 by Michael Noritis Don Franklin Somerset KIA Service
What do you like about our products and services?

No nonsense approach, tell us how it is. Didn’t try to sell us anything else. Also, was able to work us in before our scheduled appointment which was great.

Report a concern   April 22, 2026 — Rated 9 out of 10 by Eunice Ausby Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Don't Franklin is a great reliable company that takes extremely good care of their customers!

Report a concern   April 22, 2026 — Rated 10 out of 10 by K.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The people I always see in service are at the desk. They do an amazing job job.

Report a concern   April 22, 2026 — Rated 10 out of 10 by D.H. Don Franklin Monticello Service
What do you like about our products and services?

Very good service

Report a concern   April 22, 2026 — Rated 10 out of 10 by L.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great communication.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Rebecca Harper Don Franklin Ford - Service
What do you like about our products and services?

Friend

Report a concern   April 22, 2026 — Rated 10 out of 10 by T.D. Don Franklin Bardstown - Service
What do you like about our products and services?

Spoke directly to tech.

Report a concern   April 22, 2026 — Rated 10 out of 10 by D.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very accommodating and courteous

Report a concern   April 22, 2026 — Rated 10 out of 10 by Paul Votaw Don Franklin Lexington GM Service Department
What do you like about our products and services?

Our service representative was OUTSTANDING. Casey was the Best.

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast oil change

Report a concern   April 22, 2026 — Rated 10 out of 10 by A.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Convenient and professional

Report a concern   April 22, 2026 — Rated 10 out of 10 by J.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Timely and professional.

Report a concern   April 22, 2026 — Rated 10 out of 10 by A.T. Don Franklin London Ford - Service
What do you like about our products and services?

Everything

Report a concern   April 22, 2026 — Rated 9 out of 10 by Billy Ray Don Franklin Lexington GM Service Department
What do you like about our products and services?

From sales dept to service, everyone has been so great to work with.
My husband & I have been happy with Ben, our salesman & everyone in the service dept. We are happy with our GMC Yukon & appreciate the way were treated. Have recommended your business to everyone we know!

Report a concern   April 22, 2026 — Rated 10 out of 10 by James Henderson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service always performed as promised and when scheduled- like knowing the service’s are performed according to manufacture standards!

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.D. Don Franklin Auto
What do you like about our products and services?

Friendly service I can trust.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Corey Hawes Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan in the service department is phenomenal. He and his team have helped us several times and each time it is with class and knowledge. I will not be taking my car anywhere else.

Report a concern   April 22, 2026 — Rated 10 out of 10 by M.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly and fast

Report a concern   April 22, 2026 — Rated 10 out of 10 by G.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was great and fast as far as parts our car is new and we love it

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast service and friendly staff.

Report a concern   April 22, 2026 — Rated 10 out of 10 by E.H.J. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Usually fast service and fair prices and helpful and courteous staff.

Report a concern   April 22, 2026 — Rated 10 out of 10 by F.O.J. Don Franklin London Ford - Service
What do you like about our products and services?

All warranty work is fast and they always provide a rental.

Report a concern   April 22, 2026 — Rated 10 out of 10 by G.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

How quickly that my car was finished!

Report a concern   April 22, 2026 — Rated 10 out of 10 by Jacinda Norton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like how service personnel are always friendly and eager to assist even if you show up without an appointment.

Report a concern   April 22, 2026 — Rated 10 out of 10 by V.B. Don Franklin London Ford - Service
What do you like about our products and services?

Really like that they covered my seat with plastic and paper over my floor mat to keep it clean. And service was quick

Report a concern   April 22, 2026 — Rated 10 out of 10 by J.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good friendly service.


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