Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 17, 2026 — Rated 10 out of 10 by Shoen Parley Don Franklin London Ford - Service
What do you like about our products and services?

Na

Report a concern   July 17, 2026 — Rated 10 out of 10 by T.R. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great

Report a concern   July 17, 2026 — Rated 9 out of 10 by S.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Don’t have to wait long when it is being serviced Friendly and they help out if I need something

Report a concern   July 17, 2026 — Rated 9 out of 10 by K.C.C. Don Franklin London Ford - Service
What do you like about our products and services?

I like that my mechanics may be specifically trained for my car, and may recognize snafus in a particular model
Report a concern   July 17, 2026 — Rated 10 out of 10 by D.I. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always nice and friendly.

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My service was quick and I was very pleased.
Report a concern   July 17, 2026 — Rated 10 out of 10 by M.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great service
Report a concern   July 17, 2026 — Rated 10 out of 10 by L.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Consistent communications and thorough service.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Karen Shrader Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendliness & professionalism!
Report a concern   July 17, 2026 — Rated 10 out of 10 by M.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Quick and friendly

Report a concern   July 17, 2026 — Rated 10 out of 10 by K.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Convenient locations & online services

Report a concern   July 17, 2026 — Rated 9 out of 10 by L.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast service; friendly staff and great vehicles.
Report a concern   July 17, 2026 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

No appointment, same day service

Report a concern   July 17, 2026 — Rated 10 out of 10 by Robert Strunk Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The technicians have always went above and beyond to insure the best possible service. They offer the best possible and professional services at an affordable price. I highly recommend the service department

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.M. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Like ram. But like dealing with people I know.

Report a concern   July 17, 2026 — Rated 10 out of 10 by P.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Professional, timely and exceptional work
Courteous employees and friendly environment.
Trustworthy to do all things on my vehicle that needs to be done. !
Report a concern   July 17, 2026 — Rated 10 out of 10 by J.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Tony from the Don Franklin body shop in London was a pleasure to work with. This is the only Don Franklin affiliated shop I have had used. This was a top notch experience.
Report a concern   July 17, 2026 — Rated 10 out of 10 by T.W. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Quick services

Report a concern   July 17, 2026 — Rated 9 out of 10 by R.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service
Report a concern   July 17, 2026 — Rated 9 out of 10 by B.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Gary the service manager was very helpful and willing to help me figure out why my truck had a vibration.

Report a concern   July 17, 2026 — Rated 10 out of 10 by A.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service

Report a concern   July 17, 2026 — Rated 10 out of 10 by A.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient service and nice people!

Report a concern   July 17, 2026 — Rated 10 out of 10 by Patricia Pinkston Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly , very helpful , quick service

Report a concern   July 17, 2026 — Rated 10 out of 10 by G.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone listens to what you want and keeps you informed as to what's going on with your car. Also will let you know all the details of your service.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Douglas Roy Don Franklin Somerset KIA Sales
What do you like about our products and services?

My wife and I have bought several new KIA vehicles in the past six years, we really like KIA. The KIA vehicles we have owned were very dependable and Don Franklin KIA is the place to buy from. We are always treated very good by Stan Simcox and his associates.
Report a concern   July 17, 2026 — Rated 10 out of 10 by A.E. Don Franklin Monticello Service
What do you like about our products and services?

Service was started on time and completed in a timely manner. Technicians and assistants were very friendly and knowledgeable. Technician explained all services that were completed.

Report a concern   July 17, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wait time was short and service was great

Report a concern   July 17, 2026 — Rated 10 out of 10 by N.M. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Lew was hands down the best salesman we have ever been with. We had tons of questions and he was very knowledgeable and was not a press hard do it now salesman. We are very excited and happy with how he treated us. We will return for all services there and will recommend all of our friends and family to Lew!
Report a concern   July 17, 2026 — Rated 10 out of 10 by Erin Bundy Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The service Raleigh bowling is the best!
Report a concern   July 17, 2026 — Rated 10 out of 10 by L.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast service

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