Customer Testimonials
Promptness
The employees at Don Franklin Somerset are very nice people and they don’t hesitate to help you if you need something.
Great friendly and fast service. You always communicate clearly what the issue is and I've had no problems.
The staff is always very prompt and helpful.
Alex does a great job getting me in and out with no crazy upsells or delays
Took care of my issue with my vehicle and the waiting room was very comfortable with snacks and drinks which made the wait seem shorter
Convenient m, prompt and courteous service at competitive price.
Over all experience was great
Great customer service. Fast and efficient.
I get my beloved Skag mower serviced here and they do a great job!
Friendly and efficient guys in the service department.
They have always taken care of any issues that we’ve had with any of our vehicles. We’ve been loyal customers for over 30 years
quick
I can’t say enough great things about my experience with Chris K at Don Franklin KIA! Buying a new car can sometimes feel overwhelming, but Chris made the entire process smooth, stress-free, and even enjoyable. His kindness and professionalism really stood out, and his knowledge helped me feel confident in my decision. He truly cares about his customers and goes the extra mile to make sure you’re happy. I absolutely love my new car and am so grateful for his help. If you’re looking for a great car-buying experience, I highly recommend Chris K!
I would give service a blue ribbon they got my brakes fixed three days before my appointment because I have three days worth long trips I must take you always do the service on our vehicle thanks again
Love my seltos.
Everybody was so professional. Made my service for my oil change a breeze. The best
Nissan vehicles are very nice. Both in practice and price. After sale - outstanding service.
Great Customer service every time!
Quality of service
This trip they went the extra mile to make sure everything was running smoothly
Quick and easy. Friendly staff.
Dependable
Collin was extremely knowledgeable and made the experience of buying an Elantra for our sons graduation from high school a smooth and awesome experience!!
Fair negotiation and we’re very accommodating
Dependable
Friendly staff, fast service.
The staff are courteous and responsive. I trust that the staff are not pushing unnecessary services. I like the coffee bar.
I thought Dimitri was really good and very knowledgeable at helping me look at Cadillac. He went above and beyond, but they were just too much out of my price range. I have not been car searching for a long time so I thought there would be more room for negotiation. I thought it was a wonderful car lot and great people that worked there.
Needed a truck worked on and needed a diesel tech and your service department went above and beyond to help me. Will be back again when I neede service again
Great friendly service. Great quality products.