Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 6, 2026 — Rated 10 out of 10 by D.G. Don Franklin Campbellsville Service Department
What do you like about our products and services?

You are treated with respect.

Report a concern   September 6, 2026 — Rated 10 out of 10 by M.M. Don Franklin Ford - Service
What do you like about our products and services?

in and out service, done quickly,

Report a concern   September 6, 2026 — Rated 10 out of 10 by Debra Mayfield Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Love the staff at Somerset especially Dagan.

Report a concern   September 5, 2026 — Rated 10 out of 10 by K.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service department is great!

Report a concern   September 5, 2026 — Rated 10 out of 10 by Tina Taylor Don Franklin Somerset KIA Sales
What do you like about our products and services?

The customer service was fantastic and very helpful always gets us what we ask for and keeps us in our price range

Report a concern   September 5, 2026 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nissan is a very reliable brand.
Services at DF Nissan have consistently been very quick and the staff are courteous.

Report a concern   September 5, 2026 — Rated 10 out of 10 by L.L.E.I. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Lee was the best takes care if ny car everytime she's awesome

Report a concern   September 5, 2026 — Rated 9 out of 10 by H.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly

Report a concern   September 5, 2026 — Rated 10 out of 10 by J.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Nice reliable vehicles and friendly service.

Report a concern   September 5, 2026 — Rated 10 out of 10 by Sharon Kidd Don Franklin Somerset KIA Service
What do you like about our products and services?

Very good service and will help you anyway they can . I love my salesman he goes above and be on I've seen the same one for years. Stanley!!!!!@@@

Report a concern   September 5, 2026 — Rated 10 out of 10 by P.G. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

I like how you treat people honestly and fair.

Report a concern   September 4, 2026 — Rated 10 out of 10 by H.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendliness and kindness

Report a concern   September 4, 2026 — Rated 10 out of 10 by C.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very smooth appointment, fine work and on time.

Report a concern   September 4, 2026 — Rated 10 out of 10 by R.L. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They take care of your needs

Report a concern   September 4, 2026 — Rated 9 out of 10 by L.P. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The service department is fantastic, they are great at scheduling and getting everything taken care of on my Aviator. The only exception is the car washing. I cringe every time I get my car back after maintenance. There’s water marks and streaks all over the place. A little extra effort in showing pride in these beautiful vehicles will go along way. I will give it another chance and after that, I’ll specifically request not to wash it.

Thank you!

First name removed

Report a concern   September 4, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service reps are always helpful, courteous & friendly. Services preformed are always done promptly. There is never a delay to start service on my vehicle when reporting for an appointment.

Report a concern   September 3, 2026 — Rated 10 out of 10 by K.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I always get greeted and treating amazing at Don Franklin Nissan! The customer service is top tier and I’ve never had a bad experience!

Report a concern   September 3, 2026 — Rated 10 out of 10 by W.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly customer service and respect for your concern and needs

Report a concern   September 3, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Was a very good car buying experience. Not pushy good atmosphere.

Report a concern   September 3, 2026 — Rated 10 out of 10 by S.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   September 3, 2026 — Rated 10 out of 10 by J.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly

Report a concern   September 3, 2026 — Rated 10 out of 10 by Kathy Griffin Don Franklin Auto
What do you like about our products and services?

I never have a problem getting an appointment. The personnel are professional, informative and expert at their profession.

Report a concern   September 3, 2026 — Rated 10 out of 10 by Cassandra Hoover Don Franklin Somerset KIA Service
What do you like about our products and services?

Max is great. He has answered every question and concern I’ve had.

Report a concern   September 3, 2026 — Rated 10 out of 10 by T.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like the quickness of the oil change and how professional they are

Report a concern   September 3, 2026 — Rated 10 out of 10 by T.L. Don Franklin Corbin CDJR Service
What do you like about our products and services?

They were very quick, friendly & helpful.

Report a concern   September 3, 2026 — Rated 10 out of 10 by Sarah McCleese Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything is great and love the service

Report a concern   September 3, 2026 — Rated 10 out of 10 by R.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

So far you have been honest and Dani is the most helpful salesman I have ever dealt with. Every one I talk with I tell them to be sure and ask for her. My only concerned is you no longer refinance and I am somewhat concerned about that.

Report a concern   September 3, 2026 — Rated 10 out of 10 by C.Y. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast friendly courteous service.

Report a concern   September 3, 2026 — Rated 10 out of 10 by Kimberly Lay Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Sydnie was awesome and very attentive. She made sure I understood everything and asked any question I needed answered! I felt comfortable with her from start to finish.

Report a concern   September 3, 2026 — Rated 10 out of 10 by V.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer and the staff are always very welcoming and helpful with any questions or concerns I may have.


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