Customer Testimonials
Service is usually pretty fast !
The service was fast and the technicians and the employees I had contact with were very nice and had lots of knowledge about my vehicle and the services I was receiving.
Friendly employees.
Staff is friendly and way to work with.
Service and parts department does an excellent job.
Wayne Harrison
That you have coupons for people to use. And the service is a reasonable amount of time.
Clean and professional.
Friendly courteous service
They went above and beyond to take care of me on every aspect of the purchase.
I have purchased countless vehicles from the Somerset location would have this time, but he didn’t have any that fit the description of what I’m looking for. Mike is supposed to be searching to find one.
Alex and Dawson are the best
That they really help you get what you won’t if they don’t have it they we’ll find it from another lot and bring it to you
Good service
very kind and helpful
treat's u as old friends.
How fast you get repairs done
I’ve been purchasing vehicles from Don Franklin since 2015 and have never been disappointed
Very friendly service. Went above and beyond.
Honesty, dependability, integrity and attention to detail keep me coming back year after year. The service is second to none.
The car options are plenty and the customer service is always top tier. The reps do their best to work with you at what ever financial level your on. I've bought 2 cars from them and have referred family and strangers to them. This is phenomenal business l.
They work to help with your problems. They check everything out without having a long wait
NA
Good
Always very friendly and courteous , get me right in and out I usually have my grandkids with me so having the small room they can play in while waiting is a great idea
Great Service nice people
Had an oil change,great service,didn’t take very long.
The warranty
We had a great experience - all around easy to work with
Good reminder of necessary, periodical check ups.
Every person we came in contact with at Don Franklin Kia was very professional and very friendly. Logan Roberts was our salesman and he was the absolute best! He answered all our questions and was very knowledgeable on the vehicles we looked at and test drove! I HIGHLY recommend Don Franklin KIA for your next vehicle purchase, you will not be disappointed!
Everyone is so friendly. I am an elderly lady 83 years old. They always show so much respect for old people. The last five cars that I have bought came from Franklin.