Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 3, 2026 — Rated 10 out of 10 by L.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Came in for an oil change that we rescheduled due to weather. Even though they worked me in, I was in and out quickly. The service associates were friendly and courteous. The waiting area is stocked with drinks, snacks, plenty of outlets for chargers and comfortable, clean seating. Excellent service!

Report a concern   February 3, 2026 — Rated 10 out of 10 by G.O. Don Franklin Monticello Service
What do you like about our products and services?

Not sure

Report a concern   February 3, 2026 — Rated 10 out of 10 by K.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Toyota is the best vehicle. I own 3

Report a concern   February 3, 2026 — Rated 10 out of 10 by Darryl Johnson Don Franklin Monticello Sales
What do you like about our products and services?

You all had the best deal around I had checked everywhere the salesman and the manager was very polite and helpful

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very knowledgeable and very honest service department

Report a concern   February 3, 2026 — Rated 10 out of 10 by William Menear Don Franklin Bardstown - Service
What do you like about our products and services?

They do good work. In an out on time. Friendly staff. Never had a problem.

Report a concern   February 3, 2026 — Rated 10 out of 10 by L.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very helpful service writer!

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.T. Don Franklin Burkesville Sales
What do you like about our products and services?

A team that goes out of their way to be helpful and exceed expectations.

Report a concern   February 3, 2026 — Rated 10 out of 10 by James Foster Don Franklin Campbellsville Service Department
What do you like about our products and services?

I love the friendly members at your service desk

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Super nice and helpful! Always take great care of my vehicle!

Report a concern   February 3, 2026 — Rated 10 out of 10 by Gregory Goins Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Good selection and very friendly staff! Marcus is great!

Report a concern   February 3, 2026 — Rated 9 out of 10 by Pam Searcy Don Franklin Lexington GM Service Department
What do you like about our products and services?

They seem to be very thorough when checking everything out with my vehicle. The staff is always very courteous.

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service

Report a concern   February 3, 2026 — Rated 10 out of 10 by Lilla Mason Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great trucks
Great sales team

Report a concern   February 3, 2026 — Rated 10 out of 10 by S.L. Don Franklin Ford - Service
What do you like about our products and services?

Very helpful & the pickup & return service is great.

Report a concern   February 3, 2026 — Rated 10 out of 10 by Anita Floyd Don Franklin Somerset KIA Service
What do you like about our products and services?

Al way checking on customers when they are there. If any problems, they will fix it.

Report a concern   February 3, 2026 — Rated 10 out of 10 by Diana Pizzo Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have just been there once for some warranty work. They were great at keeping me up to date on what was going on. Loaned me a car for the day.

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone is very nice and professional. Gets the job done on time ... Goes up and beyond their duties ...

Report a concern   February 3, 2026 — Rated 10 out of 10 by D.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The customer service has always been professional, prompt, honest and awesome!!

The services have been finished in a timely manner, have been successful and have been completed with great products.

Job well done!!

Report a concern   February 3, 2026 — Rated 10 out of 10 by S.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I’ve always loved Kia and will continue to recommend them to everyone

Report a concern   February 3, 2026 — Rated 10 out of 10 by S.P. Don Franklin London Ford - Service
What do you like about our products and services?

Customer service and willingness to help and work with me.

Report a concern   February 3, 2026 — Rated 10 out of 10 by P.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Always friendly, knowledgeable and timely.

Report a concern   February 3, 2026 — Rated 10 out of 10 by V.J. Don Franklin London Ford - Service
What do you like about our products and services?

Very fast friendly service

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.F. Don Franklin Russell Springs Service
What do you like about our products and services?

The staff is always super friendly and nice. Everyone is very helpful.

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They always do great work!

Report a concern   February 3, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Nice people and they do a good job

Report a concern   February 3, 2026 — Rated 9 out of 10 by M.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The sales associate was always available when I called and called me back promptly.

Report a concern   February 3, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Easy to make/get an appointment. Quick service. Pleasant staff.

Report a concern   February 3, 2026 — Rated 10 out of 10 by R.O. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

DF will always work with you if you need to schedule service and is always easy to get in for service.

Report a concern   February 3, 2026 — Rated 9 out of 10 by G.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service


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