Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 17, 2025 — Rated 10 out of 10 by Angela Rison Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Jason Franklin was excellent at not being too pushy and showing me what I told him I could afford. All the staff were very friendly and helpful to work with me to get me the best car for an affordable price. Would highly recommend!!

Report a concern   November 17, 2025 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people are your greatest asset. Always cheerful and helpful!

Report a concern   November 17, 2025 — Rated 10 out of 10 by J.P. Don Franklin CDJRF Sales Department
What do you like about our products and services?

No pressure sale team.

Report a concern   November 17, 2025 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

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Report a concern   November 17, 2025 — Rated 10 out of 10 by P.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Alexis is the best service rep. at Hyundai. She is always helpful and considerate and makes bringing your car in for repairs or service much easier.
She will be the reason I buy another car from Hyundai.

Report a concern   November 17, 2025 — Rated 10 out of 10 by T.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very helpful team and very friendly

Report a concern   November 17, 2025 — Rated 10 out of 10 by L.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Although we haven’t bought a vehicle from them yet, Howard Kendrick was very helpful with information regarding a purchase. He gave us a lot of info and will hopefully find us the right vehicle.

Report a concern   November 17, 2025 — Rated 10 out of 10 by John Harris Don Franklin Bardstown - Service
What do you like about our products and services?

We had good service at Don Franklin in Bardstown, although when the vehicle was done we were not informed and I did not know it was finished until I went and asked about it. I have purchased several vehicles at Don Franklin dealerships and will continue to do so. It was difficult to get an appointment for an oil change in Bardstown and I had to wait 3 weeks to get in, making my scheduled service late. We recently moved from Somerset and I really liked working with the staff there. Since there are several Don Franklin dealerships in town, it was always very easy to get an appointment for exceptional service. Someone at the dealership in Bardstown told me on the phone that Don Franklin owned an oil change location in town. If so, that would make it easier for me to schedule my regular service.

Report a concern   November 17, 2025 — Rated 10 out of 10 by K.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great car and Cowboy made it quick and easy I highly recommend him to anyone looking to buy a vehicle.

Report a concern   November 17, 2025 — Rated 10 out of 10 by S.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone we interacted with was very kind and helpful. MJ helped me buy my first new car. and he made the experience very easy and understandable.

Report a concern   November 16, 2025 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and efficient

Report a concern   November 16, 2025 — Rated 10 out of 10 by T.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin spent time getting us the best interest rates. We didn’t feel rushed into making a decision about buying a vehicle.

Report a concern   November 16, 2025 — Rated 10 out of 10 by Mike Shaw Don Franklin Burkesville Service Department
What do you like about our products and services?

It’s a Chevy. Everything one at burkesville is super awesome and very nice every department Mike Shaw

Report a concern   November 16, 2025 — Rated 10 out of 10 by S.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ford has been a company I’ve had for over 40 years. Good quality

Report a concern   November 16, 2025 — Rated 10 out of 10 by T.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love Kia’s

Report a concern   November 16, 2025 — Rated 10 out of 10 by T.M. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Selection is Awesome, The whole staff from sales to finance was one point and very knowledgeable about the vehicle that was being looked at Thanks to everyone who was involved Ya'll made it simple 👍🏻

Report a concern   November 16, 2025 — Rated 10 out of 10 by W.G. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Very nice vehicles and really good hassle free services

Report a concern   November 16, 2025 — Rated 10 out of 10 by L.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Really great service when I bought the truck. Both Lee and Travis got me in and out fast and very efficient. Very happy! That’s the second car we bought there and we’re very pleased for great service. Thanks

Report a concern   November 16, 2025 — Rated 10 out of 10 by Ashley Ridener Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The product selection and sales team were great. They worked with me to get exactly what I needed and wanted.

Report a concern   November 16, 2025 — Rated 10 out of 10 by C.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The employees

Report a concern   November 16, 2025 — Rated 10 out of 10 by Anna Anderson Don Franklin Somerset KIA Sales
What do you like about our products and services?

They was so helpful and got me into the car I wanted

Report a concern   November 16, 2025 — Rated 10 out of 10 by R.L. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everyone is very kind and willing to help in anyway possible!!

Report a concern   November 16, 2025 — Rated 10 out of 10 by M.L. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Very friendly and very professional

Report a concern   November 16, 2025 — Rated 10 out of 10 by Tabitha Fultz Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Love working with Kindra and Tim Wells! Quick easy process

Report a concern   November 16, 2025 — Rated 10 out of 10 by General Sizemore Don Franklin Somerset KIA Sales
What do you like about our products and services?

They stand behind their vehicles and their services. They listen and understand when you tell them you have a budget to stick with. Everything went quick and easy with no pressure from the sales personnel

Report a concern   November 16, 2025 — Rated 10 out of 10 by C.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Good job now

Report a concern   November 16, 2025 — Rated 10 out of 10 by Kayla Montgomery Don Franklin Somerset KIA Sales
What do you like about our products and services?

Affordable, stylish, comfortable and the warranties

Report a concern   November 16, 2025 — Rated 9 out of 10 by J.D. Don Franklin Burkesville Sales
What do you like about our products and services?

Good personal services

Report a concern   November 16, 2025 — Rated 10 out of 10 by Deana Burkhardt Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Always wonderful service during and after the sale.

Report a concern   November 16, 2025 — Rated 10 out of 10 by Danny Ford Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficient service always friendly


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