Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 17, 2026 — Rated 10 out of 10 by B.H. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Well first off Kevin was amazing. He helped me a lot. Very nice and friendly. My mom purchased a car there a few months ago and recommended me to Kevin. I will defiantly recommend anyone I know wanting a car to go see Kevin Warranties are great Toyota cars speak for themselves. Last forever

Report a concern   September 17, 2026 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

They rock!

Report a concern   September 17, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very good service on my car. Friendly people.

Report a concern   September 16, 2026 — Rated 10 out of 10 by A.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very happy with my purchase of Kia Sorento . Leith was very helpful in answering all our questions before making the purchase.

Report a concern   September 16, 2026 — Rated 10 out of 10 by C.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Kelly

Report a concern   September 16, 2026 — Rated 10 out of 10 by C.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Sales and the service department are very customer oriented and ensure quality service!

Report a concern   September 16, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always on time and done right.

Report a concern   September 16, 2026 — Rated 10 out of 10 by B.L. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great customer service, appointment scheduling is easy, straight forward. John is the man when it comes to getting me in and out of the shop in perfect care.

Report a concern   September 16, 2026 — Rated 10 out of 10 by Heather Bollman Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler was very nice and helpful. He went over everything with me. They even washed my car

Report a concern   September 16, 2026 — Rated 10 out of 10 by Randall Moore Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service!! Fast, friendly and informative!!

Report a concern   September 16, 2026 — Rated 10 out of 10 by L.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer in the Service Department has taken care of my Vehicles for a while. Always meets or exceeds my expectations

Report a concern   September 16, 2026 — Rated 10 out of 10 by Lelah Ingram Don Franklin Campbellsville Service Department
What do you like about our products and services?

It was very quick and friendly service. The guy was helpful, nice and informative.

Report a concern   September 16, 2026 — Rated 10 out of 10 by J.H. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

I love Kia products for their reliability and durability.

Report a concern   September 16, 2026 — Rated 10 out of 10 by Jason Akers Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lyle in service is great

Report a concern   September 16, 2026 — Rated 10 out of 10 by S.N. Don Franklin Bardstown - Service
What do you like about our products and services?

Jen in customer service is awesome! Very informative!

Report a concern   September 15, 2026 — Rated 10 out of 10 by Daryl Ford Don Franklin Ford - Service
What do you like about our products and services?

Chad and the guy that fixed my rear ended very helpful 👍,Thanks Daryl Ford

Report a concern   September 15, 2026 — Rated 10 out of 10 by G.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

People very helpful and explains everything throughly.

Report a concern   September 14, 2026 — Rated 10 out of 10 by Thomas Evans Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly and professional staff

Report a concern   September 14, 2026 — Rated 10 out of 10 by K.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin our sales associate was great. Calm, reassuring and respectful. Highly recommend Collin

Report a concern   September 14, 2026 — Rated 10 out of 10 by T.A. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Good efficient service.

Report a concern   September 14, 2026 — Rated 10 out of 10 by Craig Koehler Don Franklin Bardstown - Service
What do you like about our products and services?

My service advisor Jena keeps me informed on any upcoming service that needs to be done for my warranty coverage. Even when I just need an oil change she does her best to get me in as soon as possible.

Report a concern   September 14, 2026 — Rated 10 out of 10 by Otha Stearman Don Franklin Ford - Service
What do you like about our products and services?

Use every time

Report a concern   September 13, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professional, good communication.

Report a concern   September 12, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Your employees are very friendly and knowledgeable. I like the fact they recommended tire rotation when I got my oil change!

Always check in with Cyndi to see what is new.

Report a concern   September 12, 2026 — Rated 9 out of 10 by J.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good service

Report a concern   September 12, 2026 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt, courteous, and polite.

Report a concern   September 12, 2026 — Rated 10 out of 10 by C.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

The employees are always friendly and helpful and the waiting area while you wait for Service is awesome.

Report a concern   September 12, 2026 — Rated 10 out of 10 by Rodney Neighbors Don Franklin London Ford - Service
What do you like about our products and services?

What makes the difference in any common business are the people. You have the best that are available. Specificall, Jacob (service writer) is hands down the most professional I’ve ever had the pleasure of working with. All of the employees that I’ve encountered there a great

Report a concern   September 12, 2026 — Rated 10 out of 10 by L.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly people and excellent service.

Report a concern   September 12, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very nice and frienfly


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