Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 27, 2026 — Rated 10 out of 10 by K.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Seevice

Report a concern   July 27, 2026 — Rated 10 out of 10 by S.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I like that the waiting area is very nice. The employees are very kind and considerate.

Report a concern   July 27, 2026 — Rated 10 out of 10 by V.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service department was wonderful, thorough and knowledgeable. Thank you!

Report a concern   July 27, 2026 — Rated 10 out of 10 by T.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I like the Service I am not happy that I was led to believe that my five-year extended warranty was for eight years three years original warranty, five years extended platinum warranty AC compressor went out and I ended up having to fork out the money.

Report a concern   July 27, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good service. Got me in and out of there in no time

Report a concern   July 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Colleen at Nissan was very helpful! Everyone I talked with regarding my new vehicle purchase was friendly, informative, and helpful!

Report a concern   July 27, 2026 — Rated 10 out of 10 by Connie Smith Don Franklin Bardstown - Service
What do you like about our products and services?

Great team through out. Very kind and considerate of needs.

Report a concern   July 27, 2026 — Rated 10 out of 10 by T.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly and very knowable about their products and also Benny is also a very Good employee!!!!

Report a concern   July 27, 2026 — Rated 10 out of 10 by D.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The customer service is always great!

Report a concern   July 27, 2026 — Rated 10 out of 10 by Spencer Carrico Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The DF employees were great to deal with. Adam and John were awesome.

Report a concern   July 27, 2026 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

My mechanic was very skilled and found out the problems when no other Chevy dealership could. Tire my old engine down and rebuilt the broken pieces. Always kept me informed and always polite and will help you out any way they can. I will go back for any of my GMC needs.
Awesome job. Can’t say enough.

Report a concern   July 27, 2026 — Rated 10 out of 10 by B.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great sales staff and great sales service.

Report a concern   July 27, 2026 — Rated 10 out of 10 by T.C. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Very friendly and helpful team of sales representatives

Report a concern   July 27, 2026 — Rated 10 out of 10 by J.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Warranty and service.

Report a concern   July 27, 2026 — Rated 10 out of 10 by Zulma Calmo Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I always get my vehicle serviced with a friendly smile. I always get treated with respect. I recommend to everyone this dealership for your car services. 🙂

Report a concern   July 27, 2026 — Rated 10 out of 10 by Jennifer Manning Don Franklin Somerset KIA Sales
What do you like about our products and services?

Harley was so helpful. He was determined to help me get the vehicle He was honest and truth to my question. After previous experiences that didn’t go well. It was nice to have someone willing to go the “ extra mile “. Thank you so much. Don Franklin Kia Somerset and Harley West. I’m loving my 2026 Seltos

Report a concern   July 27, 2026 — Rated 10 out of 10 by Marlis Jones Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and willing to help

Report a concern   July 27, 2026 — Rated 10 out of 10 by V.W. Don Franklin Burkesville Service Department
What do you like about our products and services?

Service department customer service

Report a concern   July 27, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The parts and service team is great. My advisor Jordan was the best anyone could ask for and my maintenance appointment went great.

Report a concern   July 27, 2026 — Rated 10 out of 10 by Harold Scholl Don Franklin Columbia Nissan Service
What do you like about our products and services?

Professional services

Report a concern   July 27, 2026 — Rated 10 out of 10 by J.R.J. Don Franklin Bardstown - Service
What do you like about our products and services?

Nice friendly folks

Report a concern   July 27, 2026 — Rated 10 out of 10 by Caleb Gross Don Franklin CDJRF Sales Department
What do you like about our products and services?

Love the new car from Don Franklin! Zeke Turner made the entire process quick and smooth. I’d 100% recommend anyone looking for a vehicle go see Zeke at Don Franklin!

Report a concern   July 27, 2026 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Working fast for me

Report a concern   July 27, 2026 — Rated 10 out of 10 by T.Z. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Products are reliable and priced accordingly. Customer service is outstanding.

Report a concern   July 27, 2026 — Rated 10 out of 10 by K.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Always professional. Always friendly. Always knowledgeable. Always an excellent selection of vehicles.

Report a concern   July 27, 2026 — Rated 10 out of 10 by Melissa Boyd Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Mi like the one on one personal service.

Report a concern   July 27, 2026 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The friendly atmosphere! How welcome you feel and how they’re not pushy!

Report a concern   July 27, 2026 — Rated 10 out of 10 by W.L. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Sales associate
Sales Manager
Finance Manager
Service Manager
All were very helpful and polite, no pressure.

Report a concern   July 27, 2026 — Rated 10 out of 10 by Rachel Lowe Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything was great!!!!

Report a concern   July 27, 2026 — Rated 10 out of 10 by Judith Walden Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Warrt


Privacy Policy