Customer Testimonials
Prompt and courteous service!
Great service
You seem to have competent employees and I was treated very kindly when I came in for service. The prices for my parts and service were very fair. Thank you.
The recall work done was courteous and prompt from the scheduling of the appt to completion of the work on day of service.
People are the best part. Jake worked with the service dept to help with my recall. Neal in parts made sure the part was there and Robbie in service made sure it was repaired
The service manager Andy workman took very good care of me. I have an excessive oil use 2019 sonata. So I drove the 1000 miles then received a brand new loaner while they did the next step. He really listened to me and was very helpful. Chris breeze was my service advisor and he too was very helpful.
Honesty, and y’all do what you say, you will do, very helpful in all situations
Service was very quick and courteous
I purchased lots of pickup trucks from dale with a lot of luck, he’s a great person.
Fast. Very good
Will call you about any problems
Tyler. Is grea
Service is friendly and helpful.
Always getting all my vehicles in and back on the road safe & sound.
Our service rep Ty. He is excellent
The service is phenomenal. They are extremely helpful but not pushy. It was an absolute pleasure to purchase our last 2 vehicles from them.
Very efficient, friendly staff!
Friendly staff.. honest, dependable service.
Ron was first class. Kept us informed, polite, explained issues and findings.
Justin was very helpful as a salesperson, he was patient and explained my different options on different trucks. Also Bobby in finance was wonderful to work with.
WOW. my wife and I were blown away by my sales person. he went above and beyond when it came to helping me find a car. THEN the pit boss, he was a trooper behind the counter in TRYING to find me the best deal. In the end THEY did not candy coat it about not being able to find me a car in my price range, other car lots would have lied to make the sale. now for the service department, WOW... they made me feel at home with my Ford Flex, being up front in letting me know at this time they can't help me. my wife and I were so proud of knowing you care. Mr. & Mrs. Gghobs
Friendly helpful staff wait time was short
Kevin is a great salesman and it’s always great to deal with him!
Your service department people are top notch. Best in your group of dealerships.
Appointment on time, Service completed in promised time.
fast & friendly
I like my F150 and the service is great at Don Franklin I would definitely recommend them.
They always do a good job fixing the problem
There are plenty of service writers to ensure the wait isn’t very long. Scheduling is simple for simple service. Fortunately I haven’t had any emergent issues.
Top notch products. Except your windshield wipers. The ones I got last month at Russell Springs are terrible.
The service department at Don Franklin GMC is outstanding. I always take my truck there to get worked on. The prices for service is compatible with other places so I’d much rather take it there for the quality assurance.
I love the Envision, it's a well made SUV. It's reliable. Drives nice and smooth. The only thing I wish with the newer models that the screen when you are backing up was a little larger to see, like the 2023 model.