Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 2, 2026 — Rated 10 out of 10 by Jimmy Queen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The people. Nothing wrong with my vehicle. That all checked out. Turns out that my three year old Santa Fe was a great purchase.

The folks in service were very helpful and answering questions I had about the service program. They act like they care that I drove in. Doesn’t happen in many businesses. Cody, in particular, was quite helpful.

Report a concern   May 2, 2026 — Rated 10 out of 10 by Angela Saylor Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always quality work.

Report a concern   May 1, 2026 — Rated 9 out of 10 by T.V. Don Franklin Somerset KIA Service
What do you like about our products and services?

Just bought the vehicle with I like very much, had a problem with the with it and they fixed it with no issues greatly appreciated.

Report a concern   May 1, 2026 — Rated 10 out of 10 by J.R. Don Franklin Monticello Service
What do you like about our products and services?

All business like. No put on!!!

Report a concern   May 1, 2026 — Rated 10 out of 10 by E.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service on our car was done quickly and solved the problem.

Report a concern   May 1, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good service, but it costs too much

Report a concern   May 1, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Like the variety of brands.

Report a concern   May 1, 2026 — Rated 10 out of 10 by L.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Don Franklin is one of the best dealerships to buy a vehicle from. They’ll try and help you as much as they can to get you into a vehicle of your choice.The service department and staff are wonderful. I cannot say enough good things about this Dealership!

Report a concern   May 1, 2026 — Rated 10 out of 10 by L.F. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Quick service and we’ll find what you want when they don’t have

Report a concern   May 1, 2026 — Rated 10 out of 10 by Doris Amburgey Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   May 1, 2026 — Rated 9 out of 10 by Jimmy Abney Don Franklin Burkesville Service Department
What do you like about our products and services?

Close to home. I know most of the people that work there.

Report a concern   May 1, 2026 — Rated 10 out of 10 by D.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly, efficient, quick

Report a concern   May 1, 2026 — Rated 10 out of 10 by Broaderick Huff Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love my new car very comfortable drives nice good on gas and very smooth a big thank you to Matthew for helping us and being there every step of the way.

Report a concern   May 1, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff

Report a concern   May 1, 2026 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

They are accommodating, and great work with.

Report a concern   May 1, 2026 — Rated 10 out of 10 by W.D. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great people and good service.

Report a concern   May 1, 2026 — Rated 9 out of 10 by Cole Becker Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The transparency was great

Report a concern   May 1, 2026 — Rated 10 out of 10 by B.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Kind friendly staff. Wide variety of vehicles to choose from.

Report a concern   May 1, 2026 — Rated 10 out of 10 by M.S. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Fast

Report a concern   May 1, 2026 — Rated 10 out of 10 by J.W. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Fast, friendly and reliable.

Report a concern   May 1, 2026 — Rated 10 out of 10 by Mary Smith Don Franklin Somerset KIA Service
What do you like about our products and services?

Love the friendliness of everyone, the affordability of services and convenience

Report a concern   May 1, 2026 — Rated 9 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service department!

Report a concern   May 1, 2026 — Rated 10 out of 10 by W.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone was very nice fast service

Report a concern   May 1, 2026 — Rated 10 out of 10 by M.B.I. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I was very satisfied!

Report a concern   May 1, 2026 — Rated 10 out of 10 by P.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

So far everything

Report a concern   May 1, 2026 — Rated 10 out of 10 by Harold Cook Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt
You have kept my cars operating at optimum levels

Report a concern   April 30, 2026 — Rated 10 out of 10 by K.D. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great pricing and excellent quality

Report a concern   April 30, 2026 — Rated 10 out of 10 by E.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Excellent service and exactly how it was explained

Report a concern   April 30, 2026 — Rated 10 out of 10 by E.D. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly staff and Dominic was great to work with! I have already recommended him!

Report a concern   April 30, 2026 — Rated 10 out of 10 by W.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick in and out time was great, though the price of the oil change was a little too high.


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