Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 3, 2026 — Rated 10 out of 10 by S.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and good service

Report a concern   June 3, 2026 — Rated 10 out of 10 by Lena Polley Don Franklin Lexington GM Service Department
What do you like about our products and services?

Employees are friendly and knowledgeable.

Report a concern   June 3, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Done in a timely manner

Report a concern   June 3, 2026 — Rated 10 out of 10 by D.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great dependable service.

Report a concern   June 3, 2026 — Rated 10 out of 10 by Wilma Polson Don Franklin Burkesville Service Department
What do you like about our products and services?

Great.

Report a concern   June 3, 2026 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service was fantastic. Eddie followed through with what was promised and kept us informed of status the entire way.

Report a concern   June 3, 2026 — Rated 9 out of 10 by Joseph Spalding Don Franklin Bardstown - Service
What do you like about our products and services?

Oil change is quick and they wash your car after the service.

Report a concern   June 3, 2026 — Rated 10 out of 10 by M.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service is above and beyond.

Report a concern   June 3, 2026 — Rated 10 out of 10 by A.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prompt service, vehicle cleaned upon return

Report a concern   June 3, 2026 — Rated 10 out of 10 by William Gallup Don Franklin London Ford - Service
What do you like about our products and services?

Service by profession with a smile. In and out.

Report a concern   June 2, 2026 — Rated 10 out of 10 by R.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very good and friendly

Report a concern   June 2, 2026 — Rated 10 out of 10 by Jonathan Blake Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was all a pretty streamline process. They definitely treated my time there as it was extremely important to them, which I would expect from a luxury brand. The hospitality was great as well

Report a concern   June 2, 2026 — Rated 10 out of 10 by C.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We have loved my Hyundais since purchasing the first in 2013.
Your service department is first class.

Report a concern   June 2, 2026 — Rated 10 out of 10 by Deborah Sebastian Don Franklin Lexington GM Sales Department
What do you like about our products and services?

You guys did a full inspection before selling me a vehicle and I really appreciate it!

Report a concern   June 2, 2026 — Rated 10 out of 10 by Farrah Wood Don Franklin Burkesville Service Department
What do you like about our products and services?

N/A

Report a concern   June 2, 2026 — Rated 9 out of 10 by J.P. Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly staff

Report a concern   June 2, 2026 — Rated 10 out of 10 by Melissa Stratton Don Franklin Bardstown - Service
What do you like about our products and services?

Very friendly

Report a concern   June 2, 2026 — Rated 10 out of 10 by Jeff Holmes Don Franklin London Ford - Service
What do you like about our products and services?

The service department is very good compared to other ones as they tell you exactly what is needed to be done as well as the price. I bought my vehicle new in 2018 and again the salesman was very informative. If I had to buy another vehicle then I would be back

Report a concern   June 2, 2026 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is very polite and helpful.

Report a concern   June 2, 2026 — Rated 10 out of 10 by V.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was fast and excellent staff

Report a concern   June 2, 2026 — Rated 10 out of 10 by Robbie Mcqueen Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service sept has been friendly and helpful.

Report a concern   June 2, 2026 — Rated 9 out of 10 by W.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron Abramson is a good service manager and our 2017 Nissan Altima has been a good car

Report a concern   June 2, 2026 — Rated 10 out of 10 by Bobby Beams Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service and friendly staff 👍

Report a concern   June 2, 2026 — Rated 9 out of 10 by Paul Willis Don Franklin Bardstown - Service
What do you like about our products and services?

Love the service department. I usually drop my vehicle off when it needs service without an appointment. They are always quick to get to it.

Report a concern   June 2, 2026 — Rated 10 out of 10 by L.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The get the job done, doesn’t take all day.

Report a concern   June 2, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Hassle free

Report a concern   June 2, 2026 — Rated 10 out of 10 by Pamela Farmer Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very prompt and professional

Report a concern   June 2, 2026 — Rated 10 out of 10 by David Burdette Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Professional

Report a concern   June 2, 2026 — Rated 10 out of 10 by M.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Had a wonderful experience! Everyone was super nice and helpful, and the salesman I had was awesome!! I will definitely be recommending everyone to go there!

Report a concern   June 2, 2026 — Rated 10 out of 10 by D.V. Don Franklin London Ford - Service
What do you like about our products and services?

F150 with Aluminum body and the twin turbo engines.


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