Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 11, 2026 — Rated 10 out of 10 by Danny Kidd Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department was great to work with friendly professional

Report a concern   September 11, 2026 — Rated 10 out of 10 by P.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

You fixed my 2023 Nissan quickly.

Report a concern   September 11, 2026 — Rated 10 out of 10 by Tiffany King Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly and helpful

Report a concern   September 11, 2026 — Rated 9 out of 10 by D.T. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I had problems with my truck and they took care of them service department where get to work with thank you so much

Report a concern   September 11, 2026 — Rated 10 out of 10 by Janice Newton Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

The size the size and it handles whale the sales person were very nice

Report a concern   September 11, 2026 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

We really like the car. The sales and service people are very friendly and knowledgeable

Report a concern   September 11, 2026 — Rated 10 out of 10 by Russell Perkins Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Ever veiheicle is always n tiptop shape salesmen are always nice and friendly for as service to me it can’t beat

Report a concern   September 11, 2026 — Rated 10 out of 10 by Robert Grammer Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly helpful service

Report a concern   September 10, 2026 — Rated 10 out of 10 by D.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone I have interacted with is responsive, helpful, and kind.

Report a concern   September 10, 2026 — Rated 9 out of 10 by L.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Every thing was very organized and the staff was polite.

Report a concern   September 10, 2026 — Rated 10 out of 10 by B.G. Don Franklin Russell Springs Service
What do you like about our products and services?

Always very friendly

Report a concern   September 10, 2026 — Rated 10 out of 10 by A.J. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The customer service and no pressure sales approach were very appreciated. Chad Givens was very patient with all of my questions and created a positive and helpful sales experience.

Report a concern   September 10, 2026 — Rated 10 out of 10 by G.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good and honest

Report a concern   September 10, 2026 — Rated 10 out of 10 by Cotha Prior Don Franklin London Ford - Service
What do you like about our products and services?

fast service. Notified me of all the problems before doing any repairs. very friendly.

Report a concern   September 10, 2026 — Rated 10 out of 10 by D.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

B

Very close from home I have dealt with them for years family bought cars and trucks before they moved to Campbelllsviille and been. Pleased

Report a concern   September 10, 2026 — Rated 10 out of 10 by Timothy Coffey Don Franklin Ford - Service
What do you like about our products and services?

Nice family business

Report a concern   September 9, 2026 — Rated 10 out of 10 by K.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Peggy Last name removed always helps us keep our vehicles maintained. She is professional, courteous and very willing to meet all of our needs. She takes on responsibilities of making us appts and making the process smooth and easy!

Report a concern   September 9, 2026 — Rated 10 out of 10 by A.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very helpful

Report a concern   September 9, 2026 — Rated 10 out of 10 by T.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Ability to work in customers when emergencies occur for service.

Report a concern   September 9, 2026 — Rated 10 out of 10 by H.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Awesome suv, sales rep was the best I’ve ever dealt with.

Report a concern   September 9, 2026 — Rated 10 out of 10 by M.M. Don Franklin Ford - Service
What do you like about our products and services?

That we very nice and did a great job on my suv

Report a concern   September 9, 2026 — Rated 9 out of 10 by S.S.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It’s easy to schedule and drop off our fleet vehicles for service. Work is reliable and price competitive.

Report a concern   September 9, 2026 — Rated 10 out of 10 by Kathleen Bottoms Don Franklin Columbia Nissan Service
What do you like about our products and services?

The service guys, the friendly attitude and not trying to sell you a vehicle if something is wrong with yours! They are the best!

Report a concern   September 9, 2026 — Rated 10 out of 10 by G.S. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is friendly and helpful.

Report a concern   September 9, 2026 — Rated 10 out of 10 by T.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fair with warranty and friendly service

Report a concern   September 9, 2026 — Rated 10 out of 10 by Cameron Smith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fair priced, great customer service

Report a concern   September 9, 2026 — Rated 9 out of 10 by K.P. Don Franklin Monticello Service
What do you like about our products and services?

Friendly, professional, informative.

Report a concern   September 9, 2026 — Rated 10 out of 10 by Donald Thatcher Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and pleasant to deal with

Report a concern   September 9, 2026 — Rated 10 out of 10 by S.M. Don Franklin Corbin CDJR Service
What do you like about our products and services?

I appreciate that the service department was able to save my Chrysler Pacifica. The motor caught on fire during a day trip to the lake. Jason was able to get me a new motor and radiator installed. He stayed in contact while my van was there. It runs amazingly now!!

Report a concern   September 9, 2026 — Rated 9 out of 10 by Douglas Reese Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Convenience of service. Completeness of work.


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