Customer Testimonials
Recent oil change. Service operator informed me of transmission and transfer case fluid replacement as well as fuel rail cleaning. He then said don franklin is happy to break this up over 2 or 3 oil changes to keep my out of pocket down. Wow. GREAT SERVICE. unexpected help. He was a great person to work with. Thanks. Already recommended you guys to friends. Doubly so now. TRUMP 2028
Great service, great people
Fast and friendly
Personal service
You are NOT Bob Allen!!
Helpful and friendly staff .
Customer service.
Service department is always ready to help with any questions.
Fast and courteous
Everyone wants to help you find what works best for you
Friendly, helpful and accommodating!
Very friendly and helpful
Service was explained.
Dealership did not rush the process
Asked if they could keep the car overnight before we picked it up for one last check.
They were conscious of the charges and kept them to a minimum.
Provided a loaner car because we had Doctors appointments.
Best dealership experience ever.
Everyone is so knowledgeable an pleasant to deal with ☺ Tyler, a Service Advisor is awesome! I love my Kia Sportage ♥
It was easy to schedule and I was greeted at the door and offered assistance. Once the service was complete, the young man found me in the waiting area and escorted me to the checkout counter. The lady at the checkout counter was very polite.
Promptness and good customer service
I have never been treated so nice as everyone at DonFranklin has treated me. A great deal of tanks to Dawn in service and Chris in parts also would like to thank Franco for helping pair my phone to the vehicle.
A valued execution and choice for one’s time
The Nissan product speaks for itself.
The service is beyond expectation. Each person that you touch - coming through the service door until
you walk to get your car - is friendly, helpful, knowledgeable and respectful regardless of the hour of the day or the line of people waiting to be served. Jennifer always acknowledges me when I enter. She knows my car and what it needs when. Thanks for your exceptional employees and the service they give.
Friendly helpful service and you get in and out quick. It’s good when you have a hectic lifestyle. They know their job and they do it well. No problems or concerns from me.
Good service , and prompted timing
I have no trouble getting service appointments when needed. Staff are friendly and helpful.
Better value than the Instant oil change places.
Nice truck
Always great timely service.
I enjoy my service and service has always been really good
Always ready to help
A great place to do business
Blaine, Tim , and the rest of your team were great.
Everyone was. very nice and courteous. Got the job done at appointed time.