Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 2, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly, clean facility, work completed in a timely manner!

Report a concern   June 2, 2026 — Rated 10 out of 10 by L.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Was very good to work with you! I’m very satisfied!

Report a concern   June 2, 2026 — Rated 10 out of 10 by R.K.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My car is always serviced quickly, you explain any problem to me in language an old lady can understand. You don't try to sell me something I don't need or want and your facility is so clean you could eat off your floors.

If your vehicles don't have customers returning than your service will.

Report a concern   June 2, 2026 — Rated 10 out of 10 by Kathryn Woodby Don Franklin Somerset KIA Sales
What do you like about our products and services?

How friendly everyone is. How welcome they made me feel. I like the selection of vehicles there are to choose from. I’m looking forward to doing business with them again.

Report a concern   June 2, 2026 — Rated 10 out of 10 by S.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly workers. Always do a good job.

Report a concern   June 2, 2026 — Rated 10 out of 10 by K.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I appreciate that my car was given a thorough inspection after a couple warning lights showed up on my dash and the service department took care of recommended service the same day as the initial inspection.

Report a concern   June 2, 2026 — Rated 10 out of 10 by Mildred Hughes Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly service!

Report a concern   June 2, 2026 — Rated 10 out of 10 by T.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service team keeps you informed as the services are in progress.

Report a concern   June 2, 2026 — Rated 10 out of 10 by C.L. Don Franklin Russell Springs Service
What do you like about our products and services?

They were very helpful when my truck broke down away from home in every way!!

Report a concern   June 2, 2026 — Rated 10 out of 10 by L.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very Friendly

Report a concern   June 2, 2026 — Rated 10 out of 10 by R.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The over all value and the great service departments I have sold and bought 22 vehicles for one salesman in 8 rears

Report a concern   June 2, 2026 — Rated 10 out of 10 by Joe Blandford Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service staff

Report a concern   June 2, 2026 — Rated 10 out of 10 by J.R. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

I appreciate your help getting my recall done so conveniently

Report a concern   June 2, 2026 — Rated 10 out of 10 by T.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Good response to customer needs. Stayed on schedule.

Report a concern   June 2, 2026 — Rated 10 out of 10 by T.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and thorough service from great people. Waiting area is super nice. Wi-Fi is a huge plus, as I was able to do some quick work while waiting.

Report a concern   June 2, 2026 — Rated 10 out of 10 by A.O. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Everyone was friendly and happy to help. Quality service! I will definitely be coming back for any service needs

Report a concern   June 2, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The salesman that I dealt with was very professional and not pushy and I have recommended him to others

Report a concern   June 2, 2026 — Rated 10 out of 10 by J.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The service was great and I love my SUV?

Report a concern   June 2, 2026 — Rated 10 out of 10 by E.P. Don Franklin Bardstown - Service
What do you like about our products and services?

Jen was most helpful.
Payment system needs to recognize the difference between a credit and debit card.
This was most inconvenient.

Report a concern   June 2, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Consistency of performance, quick access to service, good communication

Report a concern   June 2, 2026 — Rated 9 out of 10 by K.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

It’s all good

Report a concern   June 2, 2026 — Rated 10 out of 10 by D.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Outstanding

Report a concern   June 2, 2026 — Rated 10 out of 10 by M.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service.

Report a concern   June 2, 2026 — Rated 10 out of 10 by M.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service and qualified technicians.

Products are good 👍🏻
But I think replacement parts are ridiculously expensive!!!

Report a concern   June 2, 2026 — Rated 9 out of 10 by Pamela Schwachter Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good Customer service

Report a concern   June 2, 2026 — Rated 10 out of 10 by Ora Zalme Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You stand behind your words
, your staff in the service department are really nice people!
They take good care of us!!!
Judy Zalme

Report a concern   June 2, 2026 — Rated 10 out of 10 by G.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

It’s all good

Report a concern   June 2, 2026 — Rated 10 out of 10 by L.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service and dependability

Report a concern   June 2, 2026 — Rated 10 out of 10 by Jerome Angel Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service.\nReal nice people treat you like family

Report a concern   June 2, 2026 — Rated 10 out of 10 by Samantha Rodriguez Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything


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