Customer Testimonials
The representatives who help us at the front desk of the garage.
Personal
I’ve had Lincoln cars for many years. The sales guy was great and not a long drug out process!!
I didn’t have to wait three hours for a oil change
Great products always have pets or can get them quickly
Service personnel very professional and efficient
Certified technicians
Service writers/greeters are always friendly and professional when dropping my truck off, technicians are generally quick utilizing appropriate time frames to complete service and never return my truck with oil on the handle, hood, or steering wheel. I generally self service all my vehicles but I don’t want any discrepancies for any future warranty work.
Great sales department. Easy car buy. Blake Miller was great to work with in every way!
I’m very pleased with the services. Very friendly group that work here
All products
Tony with service was great and kept us informed on our vehicle.
The people in the service lane are great. Debbie and Buck were very helpful.
Everyone was very nice and they all worked hard to get me in my car
They fix my car done a good job work it end real quick
Wry cooperative and helpful
Thank you for a complete inspection when I have the oil changed.
Everyone is nice helping them
The sales rep,Colli., and whole team were very knowledgeable about the vehicles and extremely professional and kind.
Franklin has great selection, fair prices, and expert service. Knowledgeable advice, friendly employees, fast service, convenient process. They keep my cars on the road. Happy Customer.
No pressure
Everyone is always nice and polite. It is also In a very convenient location.
Large variety and don't have to drive a long way
The service department is awesome. I always get greeted and treated kindly. Each time I’ve taken my van in for service I’ve been very satisfied.
Great mileage great warranty great service
Don Franklin Somerset has the best people on staff. They go out of their way to make great deals and give way above average customer service. I will never go anywhere else!
LKL
My favorite thing about Don Franklin Kia is the people! Especially the general manager Ralph, because the general manager demonstrates such exceptional customer service, exceptional customer service trickles down to the rest of the staff making it an extremely pleasant place to visit!
From my phone call with Emily to my service by Zack, and the follow-up service by Aaron, I could not be more pleased and would highly recommend the dealership to anyone!😁😁😁🥳
Don’t have to sit and wait long
Nice staff and like the reminders through txt
Quality products with timely service.
Everyone was so nice and my car was fixed
Availability of parts