Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was awesome!

Report a concern   February 3, 2026 — Rated 10 out of 10 by B.K. Don Franklin Russell Springs Service
What do you like about our products and services?

Great customer dialog and responsiveness.

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very easy to make and appointment and check in. Nice people.

Report a concern   February 3, 2026 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The friendly staff and the knowledge. They show competency of their skill through the details of their debriefing process. I always feel like my car is in good hands.

Report a concern   February 3, 2026 — Rated 9 out of 10 by W.C.D. Don Franklin Monticello Service
What do you like about our products and services?

They are local

Report a concern   February 3, 2026 — Rated 10 out of 10 by S.F. Don Franklin Lexington GM Service Department
What do you like about our products and services?

N/a

Report a concern   February 3, 2026 — Rated 10 out of 10 by Brett Brock Don Franklin London Ford - Service
What do you like about our products and services?

The service manager takes care of me.

Report a concern   February 3, 2026 — Rated 10 out of 10 by M.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very organized and good service

Report a concern   February 3, 2026 — Rated 9 out of 10 by Darin Loyall Don Franklin Campbellsville Service Department
What do you like about our products and services?

Technicians know what there doing and to top quality work.

Report a concern   February 3, 2026 — Rated 10 out of 10 by Kelly Robertson Don Franklin Russell Springs Service
What do you like about our products and services?

I like dealing with Luke. He has always been so friendly and helpful. I appreciate him so much!

Report a concern   February 3, 2026 — Rated 9 out of 10 by S.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service had trouble getting appt because I couldn’t find the correct number. Once I did it was seamless

Report a concern   February 3, 2026 — Rated 9 out of 10 by S.N.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff. Comfortable waiting area.

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.R. Don Franklin Monticello Service
What do you like about our products and services?

We have always had good experiences here , so hopefully this time we will get the Durango fixed, This will mike out third vehicle we have bought.

Report a concern   February 3, 2026 — Rated 10 out of 10 by W.M. Don Franklin Ford - Service
What do you like about our products and services?

Dan has always treated me good I have knew them for years

Report a concern   February 3, 2026 — Rated 10 out of 10 by William Gallup Don Franklin London Ford - Service
What do you like about our products and services?

Great service and great vehicles as well as a professional and courteous staff!

Report a concern   February 3, 2026 — Rated 10 out of 10 by L.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Came in for an oil change that we rescheduled due to weather. Even though they worked me in, I was in and out quickly. The service associates were friendly and courteous. The waiting area is stocked with drinks, snacks, plenty of outlets for chargers and comfortable, clean seating. Excellent service!

Report a concern   February 3, 2026 — Rated 10 out of 10 by G.O. Don Franklin Monticello Service
What do you like about our products and services?

Not sure

Report a concern   February 3, 2026 — Rated 10 out of 10 by K.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Toyota is the best vehicle. I own 3

Report a concern   February 3, 2026 — Rated 10 out of 10 by Darryl Johnson Don Franklin Monticello Sales
What do you like about our products and services?

You all had the best deal around I had checked everywhere the salesman and the manager was very polite and helpful

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very knowledgeable and very honest service department

Report a concern   February 3, 2026 — Rated 10 out of 10 by William Menear Don Franklin Bardstown - Service
What do you like about our products and services?

They do good work. In an out on time. Friendly staff. Never had a problem.

Report a concern   February 3, 2026 — Rated 10 out of 10 by L.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very helpful service writer!

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.T. Don Franklin Burkesville Sales
What do you like about our products and services?

A team that goes out of their way to be helpful and exceed expectations.

Report a concern   February 3, 2026 — Rated 10 out of 10 by James Foster Don Franklin Campbellsville Service Department
What do you like about our products and services?

I love the friendly members at your service desk

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Super nice and helpful! Always take great care of my vehicle!

Report a concern   February 3, 2026 — Rated 10 out of 10 by Gregory Goins Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Good selection and very friendly staff! Marcus is great!

Report a concern   February 3, 2026 — Rated 9 out of 10 by Pam Searcy Don Franklin Lexington GM Service Department
What do you like about our products and services?

They seem to be very thorough when checking everything out with my vehicle. The staff is always very courteous.

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service

Report a concern   February 3, 2026 — Rated 10 out of 10 by Lilla Mason Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great trucks
Great sales team

Report a concern   February 3, 2026 — Rated 10 out of 10 by S.L. Don Franklin Ford - Service
What do you like about our products and services?

Very helpful & the pickup & return service is great.


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