Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 18, 2025 — Rated 9 out of 10 by S.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service. But one time I am charged for a tire rotation, the next time I am not charged. It is like the right hand does not know what the left hand is doing.

Report a concern   November 18, 2025 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You guys took care of me during my last visit and did a great job. It took longer than originally planned but I was given a courtesy car for a few days which was very helpful.

Report a concern   November 18, 2025 — Rated 10 out of 10 by Lewis Cox Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Eddie Thompson and Ron in the service dept. are the best.

Report a concern   November 18, 2025 — Rated 10 out of 10 by Tanja Bauer Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

First, let me say I love my Hyundai Palisade! I have always had great service and the people that have worked with me when I come in are ALWAYS very knowledgeable and courteous!
Also, the new store has such a pleasant place to wait while car is being serviced!

Report a concern   November 18, 2025 — Rated 10 out of 10 by K.M. Don Franklin London Ford - Service
What do you like about our products and services?

Awesome services

Report a concern   November 18, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Sasha went above and beyond.

Report a concern   November 18, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The sales person (Rick) was amazing to work with. I have had my first oil change. The oil change went smooth with a very short wait.

Report a concern   November 18, 2025 — Rated 10 out of 10 by Gelia Morgan Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, reliable service!

Report a concern   November 18, 2025 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly, knowledgeable and professional

Report a concern   November 18, 2025 — Rated 10 out of 10 by H.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good selection of cars
Friendly service

Report a concern   November 18, 2025 — Rated 10 out of 10 by S.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Like the new service area.

Report a concern   November 18, 2025 — Rated 10 out of 10 by T.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very satisfied

Report a concern   November 18, 2025 — Rated 9 out of 10 by R.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Close to home.

Report a concern   November 18, 2025 — Rated 10 out of 10 by John Simpson Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly salesman, answered my reason for stopping in and in a prompt manner

Report a concern   November 18, 2025 — Rated 10 out of 10 by T.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Easy online scheduling

Report a concern   November 18, 2025 — Rated 10 out of 10 by A.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly and knowledgeable

Report a concern   November 18, 2025 — Rated 10 out of 10 by Anita Franklin Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very professional, was treated with respect, very good service department

Report a concern   November 18, 2025 — Rated 10 out of 10 by A.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very professional and courteous. With OEM parts and Toyota certified mechanics, I am more at ease having work done on my vehicle

Report a concern   November 18, 2025 — Rated 10 out of 10 by James Feazell Don Franklin Burkesville Service Department
What do you like about our products and services?

Very professional service department and the best thing was that my appointment was on time . I would highly recommend Don Franklin of burkesville to anyone that is in need of quality work on their vehicle.

Report a concern   November 18, 2025 — Rated 9 out of 10 by B.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very detailed service of my Yukon.

Report a concern   November 18, 2025 — Rated 10 out of 10 by D.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

The convenience and the quick response to my oil change. I also like the friendliness of the staff
“ my computer would not let me submit my review “

Report a concern   November 18, 2025 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

Good service done on time

Report a concern   November 18, 2025 — Rated 10 out of 10 by L.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

It is easy to schedule a service appointment. They are always prompt to service the car when we arrive.
We have not had any problems.

Report a concern   November 18, 2025 — Rated 10 out of 10 by T.G. Don Franklin Burkesville Service Department
What do you like about our products and services?

There service is great

Report a concern   November 18, 2025 — Rated 10 out of 10 by Brian Mattingly Don Franklin Campbellsville Sales Department
What do you like about our products and services?

I have bought several new cars. However yesterday's salesperson was the best by far.. Joe is awesome also.

Report a concern   November 18, 2025 — Rated 10 out of 10 by John Peterson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The sales team are very helpful it was a great experience.The experience was great !

Report a concern   November 18, 2025 — Rated 10 out of 10 by M.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

1st, your honesty, and 2nd, you didn't try to upsell me.

Report a concern   November 18, 2025 — Rated 10 out of 10 by C.M. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Everyone is so nice. They update you when your car is being serviced. Trey Rrice sold me a suv He answered all my questions. Very very polite. Everytime I texted him about something he always answered me.

Report a concern   November 18, 2025 — Rated 10 out of 10 by H.A. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Everyone is so very nice and treats you like family

Report a concern   November 18, 2025 — Rated 10 out of 10 by C.R.T.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great fast service and a very pleasant waiting area. Also very pleasant associates.


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