Customer Testimonials
Service department Jen Vanarsdale
Waiting room, cleanliness throughout, courtesy, snacks and speed. Fresh car wash is nice also!
I have always had Great Service from the service department team at Kia in Somerset.
The service gentlemen are excellent. Friendly and helpful.
Love my Telluride and services but unfortunately won’t buy my next car from there because I put so many miles on my car I have to make several trips a year to get oil changed and maintenance done and I live in Danville, Ky. It’s very time consuming and inconvenient but overall I have really liked Don Franklin and my Kia!
Friendly and helpful people
I love my Nissan versa
The salesman was nice with no pushing to purchase.
Friendly service and quality product
This is our second vehicle and I have loved both of them. My new pathfinder is absolutely beautiful and I love the way it looks, drives and rides.
Fast , friendly service !
I love them and the prices
Good cars and service Don Franklin, we’ll stand behind what they sale
Good
So great to work with. They will get you into service, depending on whatcha got going on, as quickly as possible
Family friendly
Quick service
I really like the Lincoln brand. I wish they still made the MKZ and/or the MKS !!
The Service Department is very helpful and very knowledgeable about the products that they service.
Quick efficient timely
The guys that work the service desk help beyond what anyone could ask for they need a raise (especially will amd Jacob)
Friendly atmosphere
The staff and service was very good and they were really nice people
We love your new building and the great service we received Tuesday! Especially we really like Chad Myers! He is such a friendly and helpful guy!
I love Dani! I’ve been to her for two of my purchases now and I would recommend her to anyone. She’s super easy to deal with and not pushy at all and makes the process go super quick.
The service dept is very friendly and do a great job
Always reliable service department really makes sure there customers are taken care of anytime we call Ty at don franklin KIA he always get us in there he’s really great employee of the year for me
Good people
Very easy to get an appt & quick to get in, fast & professional service the day of your appt, just a very easy & great experience all around
Good customer service
Service folks are very friendly & help with anything if they can. They help sync my phone to our vehicle. Great job!