Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 10, 2026 — Rated 10 out of 10 by H.W. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Every person was very good and very informative

Report a concern   June 10, 2026 — Rated 10 out of 10 by L.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very efficient, protection inside your vehicle so that it does not get dirty. Professional

Report a concern   June 10, 2026 — Rated 10 out of 10 by A.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Service crew was excellent

Report a concern   June 10, 2026 — Rated 10 out of 10 by M.M. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

I love my new Sienna Limited! It’s beautiful and drives so smoothly.
I liked everything about Don Franklin Toyota of Corbin. I could not have been treated any better there.

Report a concern   June 10, 2026 — Rated 10 out of 10 by T.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

No certain one just like all of them

Report a concern   June 10, 2026 — Rated 10 out of 10 by Sylvia Reed Don Franklin Burkesville Sales
What do you like about our products and services?

Everyone is very nice and helpful

Report a concern   June 10, 2026 — Rated 10 out of 10 by T.P. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Appreciate the support and help from the team. Happy with my new Jeep

Report a concern   June 10, 2026 — Rated 10 out of 10 by R.C. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Reliable cars! Also, Jenny the saleswoman was PHENOMENAL, I will definitely be looking for her next time I go to buy a new vehicle. She was incredibly kind and accommodating.

Report a concern   June 10, 2026 — Rated 10 out of 10 by D.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Courteous staff and prompt attention.

Report a concern   June 10, 2026 — Rated 10 out of 10 by G.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service

Report a concern   June 10, 2026 — Rated 10 out of 10 by P.S. Don Franklin Russell Springs Service
What do you like about our products and services?

It's quick and convenient....

Report a concern   June 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very friendly and everyone eager to help, and explain what they done ✅

Report a concern   June 10, 2026 — Rated 10 out of 10 by Mark Gentry Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I had to visit Don Franklin CDRJ when the battery failed on my 2024 Ram 2500 6.4. I was visiting from South Carolina and was in a hurry - they got me right in, identified the problem, offered me an OEM solution which was great but expensive and then offered a less expensive alternative. In and out in no time. I’d like to thank the Service Manager Nathan and my advisor (I believe his name was Jacob). I wish more dealers were like this one. Thanks to all.

Report a concern   June 10, 2026 — Rated 10 out of 10 by H.H. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and friendly staff

Report a concern   June 10, 2026 — Rated 10 out of 10 by Brenda Strong Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I bought my 2022 Rogue at Gates Nissan in Richmond, KY, I had a couple of bad experiences trying to get my car serviced at Gates, and that’s the reason I came to Don Franklin. I have been pleasantly impressed with Don Franklin and will continue to do business with them.

Report a concern   June 10, 2026 — Rated 10 out of 10 by Dustin Milam Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly and plenty of stuff to choose from

Report a concern   June 10, 2026 — Rated 10 out of 10 by T.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

very friendly comfortable place to wait everything explained

Report a concern   June 10, 2026 — Rated 10 out of 10 by S.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly

Report a concern   June 10, 2026 — Rated 10 out of 10 by Sandy Reynolds Don Franklin Auto
What do you like about our products and services?

Timely. Never have to wait and the job is done in the alotted time they quote me. Everyone is friendly

Report a concern   June 10, 2026 — Rated 10 out of 10 by A.S. Don Franklin Monticello Service
What do you like about our products and services?

Good service and it was fast and friendly worker

Report a concern   June 10, 2026 — Rated 10 out of 10 by J.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The workers are respectful and get the job done. No complaints

Report a concern   June 10, 2026 — Rated 10 out of 10 by G.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is the best!

Report a concern   June 10, 2026 — Rated 10 out of 10 by J.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

not been involved long enough to know

Report a concern   June 10, 2026 — Rated 10 out of 10 by K.S. Don Franklin Bardstown - Service
What do you like about our products and services?

The helpful staff who go over and above their helpfulness

Report a concern   June 10, 2026 — Rated 10 out of 10 by R.L. Don Franklin Bardstown - Service
What do you like about our products and services?

Helpful service people

Report a concern   June 10, 2026 — Rated 10 out of 10 by Tommy Allen Don Franklin London Ford - Service
What do you like about our products and services?

I love that they remind me by text. The service department is always very helpful. I never have to wait very long. Awesome place !

Report a concern   June 10, 2026 — Rated 10 out of 10 by Kimberly Mathews Don Franklin London Ford - Service
What do you like about our products and services?

Your people being honest

Report a concern   June 10, 2026 — Rated 10 out of 10 by C.E. Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service! Very thorough!

Report a concern   June 10, 2026 — Rated 10 out of 10 by E.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast professional service. Friendly and knowledgeable staff and very competitive on cost

Report a concern   June 10, 2026 — Rated 10 out of 10 by Samantha Schuhmann Don Franklin London Ford - Service
What do you like about our products and services?

Great Customer Service.


Privacy Policy