Customer Testimonials
Customer service was awesome. Brent was Very kind and answered all the questions I had. The Transaction for my new Nissan Rogue was very easy and fast. Thank you
Gavin did a great job! Finance department was quick
They are all very helpful
Friendly and transparent
I’m very happy with the service and the car I chose. However two of the cars that I focused on should have been completely serviced before put on the lot. The one I originally wanted smelled of cigarette smoke. It was horrid. The car I ended up buying had the “needs an oil change soon” lit up on dash. That vehicle should have been completely serviced before put on the lot.
Great selections and prompt friendly services!
Very nice and quick
Friendly staff, nice waiting room, employees ask before doing unexpected repairs. Rates are reasonable for minor repairs. Cost of unexpected repairs is discussed with you before it is performed.
Very fast and very friendly!! Went in for an oil change and was out in 40 minutes!!
Kia has great vehicles at affordable prices. They are great quality.
Great variety of some top brands and really nice sales people.
Everything!
Service , oil change
Friendly Honest and straightforward
They try to get you took care of when you have a problem
Had amazing time @ Don Franklin Kia. Had an amazing salesperson Cyndi Duncan
Very friendly people that works there& nice !
Work is completed in a timely manner. Cost reasonable.
Everything
It’s not so much about the products ( they are great). It’s the services(excellent) that work for me. More than that it’s Jennifer and her team that keep me coming back. Perfect!!!!
Jordan Mann is a top notch salesman. Made the car buying experience stress free.
Easy in and out at service department
The product I bought was installed and works great and the service was very prompt. The people are great to talk to knew exactly what I needed
.
Friendly efficient service
I love everybody’s friendly and will help you when you need
Ryan Ritchey made getting my vehicle serviced the easiest thing I did that day, while treating me like family.
10/10
Completely Satisfied
Personal interaction with the service crew mgt.
I like the drive train warranty, and a really love the service department in Russell Springs. Luke and Alvey are both always so kind. They call me by name.
Tyler is great. Never hesitates to help when he can. Need more employees like him.
Marc Franco was fantasized to work with I really appreciate his time and patience!