Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 29, 2025 — Rated 10 out of 10 by J.D. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Speed

Report a concern   September 29, 2025 — Rated 9 out of 10 by Jim Chesley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Quality vehicles.

Report a concern   September 29, 2025 — Rated 10 out of 10 by Melissa Wilder Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service. Great price.
Report a concern   September 29, 2025 — Rated 10 out of 10 by Anna Pike Don Franklin Auto
What do you like about our products and services?

Very friendly people and not pushy in trying to sell me a car. I love my new Rogue and would recommend Don Franklin to anyone needing a new vehicle.

Report a concern   September 29, 2025 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Work always done great and prices are good..Trust this dealership!!
Report a concern   September 29, 2025 — Rated 10 out of 10 by Chrissy Slavey Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly staff. Easy to work with. Absolutely love love love my new car!!!!!!!
Report a concern   September 29, 2025 — Rated 10 out of 10 by W.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, and always a good job.
Report a concern   September 29, 2025 — Rated 10 out of 10 by L.A. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Josh listened to what I wanted and he made it happen. Thanks
Report a concern   September 29, 2025 — Rated 10 out of 10 by R.R. Don Franklin Ford - Service
What do you like about our products and services?

You check everything and call if it’s something that needs to be replaced before doing it. Great service

Report a concern   September 29, 2025 — Rated 10 out of 10 by B.P. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Spencer, Adam, and Crew were great to talk to and work with!
Report a concern   September 29, 2025 — Rated 10 out of 10 by Marilyn Lile Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great experience with buying my explorer! All staff was wonderful especially Adam! Thank yall!
Report a concern   September 29, 2025 — Rated 10 out of 10 by T.B. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

I liked the satisfaction guarantee. Everyone I spoke to was very helpful and very professional. Great experience.

Report a concern   September 29, 2025 — Rated 10 out of 10 by A.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service is the best I have had, please keep it up. Allen is great and super helpful

Report a concern   September 29, 2025 — Rated 10 out of 10 by C.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The young man who helped me in service was very knowledgeable and thorough. He was very pleasant with me.
Report a concern   September 29, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick
Report a concern   September 29, 2025 — Rated 10 out of 10 by Everett Blevins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is friendly and they are all about the customer awesome
Report a concern   September 29, 2025 — Rated 10 out of 10 by C.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Alexis and everyone I else I interacted with were so nice and helpful. The experience was very good.
Report a concern   September 29, 2025 — Rated 10 out of 10 by Jeanette Stearman Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly, good service
Report a concern   September 29, 2025 — Rated 10 out of 10 by S.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and fast
Report a concern   September 29, 2025 — Rated 10 out of 10 by A.G. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great people to deal with!
Report a concern   September 29, 2025 — Rated 10 out of 10 by C.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick and i think I can trust ti be done what is said

Report a concern   September 29, 2025 — Rated 10 out of 10 by B.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast, reliable, professional
Report a concern   September 29, 2025 — Rated 10 out of 10 by J.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Love Kia. Super nice staff. Efficient and kind.

Report a concern   September 29, 2025 — Rated 10 out of 10 by R.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

Debbie is the best!
Report a concern   September 29, 2025 — Rated 10 out of 10 by Stuart Bryant Don Franklin London Ford - Service
What do you like about our products and services?

Robbie Brown in the service department is the best he is the reason I continue bringing my vehicle to Don Franklin Ford. I purchased a 2019 Ford F250 at Don Franklin Ford London in 2019 due to issues with the steering and the death wobble. I traded my truck to a Chevrolet at another dealer. I wish now that I had purchased it at Don Franklin Robbie Brown has continued to serve my vehicle. My next purchase will be from Don Franklin because Robbie Brown treats me so well there please give him pat on the back for me
Report a concern   September 29, 2025 — Rated 10 out of 10 by Kristina Davis Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service!!!

Report a concern   September 29, 2025 — Rated 10 out of 10 by C.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Kept us informed on all progress easy to deal with
Report a concern   September 29, 2025 — Rated 10 out of 10 by A.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Convenient service and informal staff

Report a concern   September 29, 2025 — Rated 10 out of 10 by C.Y. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Awesome service and very courteous.

Report a concern   September 29, 2025 — Rated 10 out of 10 by John Mcpheron Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department is very attentive to my needs. He look me straight in the eye without any distractions. Tony is and awesome service tech


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