Customer Testimonials
Justin is great to work with. I know I can call him if I need anything.
I have driven Buicks most of my entire life and I prefer them above all others. I have my Jeep serviced, I bought it from Don Franklin Ford in Columbia, at the dealership in Somerset and have had nothing but great experience with the people in the service department there.
Found the exact car I wanted on their website and they drove it over from another lot over an hour away! Worked with me on getting my payments where I wanted them!
This is my second Nissan. The first was still driving great at 181,000 miles.
Stayed to make a sale
Their salesman was very helpful and patient with finding what we wanted
Friendly, you feel like you are buying a car from a friend!
Jordan Mann and the entire crew at Don Franklin Ford are top notch. They all go above and beyond to ensure a smooth transaction!
Friendly people! service was great. Place in Middlesboro was rude didn’t care where they had your business or not apparently.
Customer service was outstanding from start to finish. Couldn’t be more satisfied with my experience.
Service was very prompt.
Great customer service! always do a great job!
Quick and detailed.
You are open on Saturdays for working people who can’t get there through the week!
Service is always prompt and done as required
Service is great and easy to schedule.
Ease of scedulong
The sells guy is awesome myself and family have purchased about 18 different cars trucks and suvs from the same sales guy
The service got me in and out quickly. Especially with no appointment
I love how I am treated. The workers are so kind and helpful.
Stan simcox was really great he worked for days to find me the right car. He was patient and very friendly
Don Franklin goes above and beyond to help families while showing hospitality and trying to help in every situation. I’ve went through them twice for a vehicle and left satisfied both times, feeling as though they truly helped. They truly treat you as family.
Dan was very professional and great to work with from start to finish!
I said i would never own a Kia but I have had mine for a year and so far I like it alot
Friendly staff. Not pushy. Willing to spend time getting you informed.
Dewayne in Service did a great job keeping me informed of the progress of my vehicle!
Thanks
My warranty
Really enjoy working with Chris k and I'm just sorry I couldn't get the vehicle but it's hard when you live on the fixed income
Great service department!
First class product. Very helpful with services