Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 4, 2025 — Rated 10 out of 10 by William Wheat Don Franklin Columbia Nissan Service
What do you like about our products and services?

Every one was nice , polite, and work was done fast and satisfactory

Report a concern   October 4, 2025 — Rated 10 out of 10 by Travis Jasper Don Franklin London Ford - Service
What do you like about our products and services?

Great team! Thank you for taking care of Mindy’s Qx80.

Report a concern   October 4, 2025 — Rated 10 out of 10 by S.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I got a great car and have had great service every-time i get maintenance on it. I love how easy it is to get an appointment and the waiting area is very comfortable

Report a concern   October 4, 2025 — Rated 10 out of 10 by R.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Locals try best to take care of you

Report a concern   October 4, 2025 — Rated 10 out of 10 by Amy Smith Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and easy

Report a concern   October 4, 2025 — Rated 10 out of 10 by P.I. Don Franklin Campbellsville Service Department
What do you like about our products and services?

🤙

Report a concern   October 4, 2025 — Rated 10 out of 10 by M.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Excellent service and staff.

Report a concern   October 4, 2025 — Rated 10 out of 10 by L.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The guys are super nice and I love Nissan vehicles.

Report a concern   October 4, 2025 — Rated 10 out of 10 by Joshua Stewart Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They are very quick on their service repair or maintenance

Report a concern   October 4, 2025 — Rated 9 out of 10 by K.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good work in a fair amount of time. Friendly and courteous people

Report a concern   October 4, 2025 — Rated 10 out of 10 by G.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always excellent service

Report a concern   October 4, 2025 — Rated 10 out of 10 by Heather Lee Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The customer service and quickness of the service.

Report a concern   October 4, 2025 — Rated 10 out of 10 by H.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was excellent as well as the attendant.

Report a concern   October 4, 2025 — Rated 10 out of 10 by A.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

They are very kind with excellent services. They are also very helpful with making sure you understand all for your car.

Report a concern   October 4, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Knowledgeable, attentive, helpful, timely, honest about what is and is not needed.

Report a concern   October 4, 2025 — Rated 10 out of 10 by Jill Antle Don Franklin Ford - Service
What do you like about our products and services?

The service department is great! They are friendly and knowledgeable, and I feel confident taking my vehicles here.

Report a concern   October 4, 2025 — Rated 10 out of 10 by Kelly Hutchins Don Franklin Ford - Service
What do you like about our products and services?

Very polite and quick to get the job done

Report a concern   October 4, 2025 — Rated 10 out of 10 by Jackie Bertram Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service very nice people to work with

Report a concern   October 4, 2025 — Rated 10 out of 10 by G.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

I called for oil change and they got me in the same day!!! :) Their always nice.

Report a concern   October 4, 2025 — Rated 9 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice staff, quick service, no lies/extra fees. Honest people.

Report a concern   October 4, 2025 — Rated 10 out of 10 by Vanessa Baker Don Franklin Somerset KIA Sales
What do you like about our products and services?

Warranty

Report a concern   October 3, 2025 — Rated 10 out of 10 by S.F. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Good service, personable staff. Well ibformed

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The staff is very knowledgeable and friendly and I appreciate that very much.

Report a concern   October 3, 2025 — Rated 9 out of 10 by M.J. Don Franklin Russell Springs Service
What do you like about our products and services?

Always friendly knowledgeable help

Report a concern   October 3, 2025 — Rated 10 out of 10 by F.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy to schedule service. Staff is great!

Report a concern   October 3, 2025 — Rated 10 out of 10 by S.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You get in and get out! My time is precious!!

Report a concern   October 3, 2025 — Rated 10 out of 10 by H.C. Don Franklin Monticello Sales
What do you like about our products and services?

Staff there will help you anyway they can to take care of you and be honest about it

Report a concern   October 3, 2025 — Rated 10 out of 10 by D.S. Don Franklin Ford - Service
What do you like about our products and services?

Fast friendly

Report a concern   October 3, 2025 — Rated 10 out of 10 by Virginia Bain Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great people on the service desk. Really take care of me. Hard to find these days, people who actually have a friendly attitude and smile when you drive up.

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service and always positive attitudes from everyone.


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