Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 5, 2025 — Rated 10 out of 10 by J.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Have very nice vehicles also cares sales agent Josh was very friendly and helpful. Manager is very friendly as well.

Report a concern   October 5, 2025 — Rated 10 out of 10 by Denise Stillwell Don Franklin Bardstown - Service
What do you like about our products and services?

It was our first oil change on our new Buick and it was free. We loved it.

And service was great in and out with no problems.

Report a concern   October 5, 2025 — Rated 10 out of 10 by T.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Take care of vehicle in timely manner and friendly service.

Report a concern   October 5, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Easy scheduling and great attention to detail at a competitive price.

Report a concern   October 5, 2025 — Rated 9 out of 10 by A.J. Don Franklin Glasgow Sales Department
What do you like about our products and services?

How friendly and helpful they are

Report a concern   October 5, 2025 — Rated 10 out of 10 by R.S. Don Franklin London Ford - Service
What do you like about our products and services?

Nice customer service friendly

Report a concern   October 5, 2025 — Rated 10 out of 10 by Elimar Santoro Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Los productos son de buena calidad, y ofrecen muy buenos servicios.

Report a concern   October 5, 2025 — Rated 10 out of 10 by W.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great fast service and friendly staff

Report a concern   October 5, 2025 — Rated 10 out of 10 by R.C. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Great people in service department ! Excellent helpful people and quick response

Report a concern   October 5, 2025 — Rated 10 out of 10 by James Bonta Don Franklin Burkesville Sales
What do you like about our products and services?

Very helpful and accommodating staff. A wide selection of vehicles to meet the needs of any customer.

Report a concern   October 4, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick service

Report a concern   October 4, 2025 — Rated 10 out of 10 by G.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very professional and timely. Was glad to see Micheal DeSpain worked on my vehicle as I have known him for years.

Report a concern   October 4, 2025 — Rated 10 out of 10 by P.P. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Oil changes
Friendly dependable service
Respect from employees.

Report a concern   October 4, 2025 — Rated 10 out of 10 by Tasha Hardin Don Franklin Columbia Nissan Service
What do you like about our products and services?

The customer service is the best.

Report a concern   October 4, 2025 — Rated 10 out of 10 by Everett Patrick Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and knowledgeable salesperson!

Report a concern   October 4, 2025 — Rated 9 out of 10 by C.I. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Great service

Report a concern   October 4, 2025 — Rated 10 out of 10 by Jackie Hess-Whitaker Don Franklin Auto
What do you like about our products and services?

I love my outlander and the service I get from Don Franklin Mitsubishi.

Report a concern   October 4, 2025 — Rated 10 out of 10 by Tony Pike Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

This made my second vehicle from your lot. Unfortunately I hit a deer with the last vehicle and we loved that car. We had to get a new vehicle so the first place we came was Don Franklin in Somerset. We remembered the service we had there last time with our first vehicle. The service this time was just as great. Rick Fitzgerald met us in the parking lot and really nice to us. He was patient with us and helped us find the car that suited us. Thank you again Rick and Don Franklin for helping us with our new vehicle. May God Bless You!

Report a concern   October 4, 2025 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Wonderful Service

Report a concern   October 4, 2025 — Rated 10 out of 10 by J.R. Don Franklin Monticello Service
What do you like about our products and services?

Friendly service

Report a concern   October 4, 2025 — Rated 10 out of 10 by W.M. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Called about oil change an tire rotation, lady bring it down . I did. there good.

Report a concern   October 4, 2025 — Rated 10 out of 10 by D.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Easy to deal with

Report a concern   October 4, 2025 — Rated 10 out of 10 by S.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly staff

Report a concern   October 4, 2025 — Rated 10 out of 10 by Kathy E Oakley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales person ( Tracy ) was very personable and efficient with details and follow up

Report a concern   October 4, 2025 — Rated 10 out of 10 by Robin Johnson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service !!

Report a concern   October 4, 2025 — Rated 10 out of 10 by O.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent service

Report a concern   October 4, 2025 — Rated 9 out of 10 by Thomas Cleverley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

DF has kept our 2011 Pathfinder running reliably. We liked their service and the product well enough that we bought a new 2019 Frontier as well as a used 2021 Titan. We encouraged my parents to look at Nissan sedans when they were looking for a new car a few years back. They were thinking of getting a Chevy, but decided to go with Nissan after driving it and comparing features.

Report a concern   October 4, 2025 — Rated 10 out of 10 by K.B. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Don Franklin helped me to find what I was looking for in a vehicle. Sales associate Blake Miller was extremely helpful and knowledgeable from start to finish. I appreciate that.

Report a concern   October 4, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Salesman and selection

Report a concern   October 4, 2025 — Rated 10 out of 10 by T.P.C. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

The buying process was so simple! Corey was great in getting everything together before I made the drive down!


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