Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 10, 2026 — Rated 10 out of 10 by Blanche Justice Don Franklin Lexington GM Service Department
What do you like about our products and services?

Courteous
Quick
Dependable
Reliable
Affordable
Excellence

Don Franklin has it all!

What more could you ask for!?

Report a concern   March 10, 2026 — Rated 10 out of 10 by D.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Quick and easy, straight to the point and I was able to get in and out.

Report a concern   March 9, 2026 — Rated 10 out of 10 by P.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendliness

Report a concern   March 9, 2026 — Rated 10 out of 10 by Edward Muscarella Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service on my Silverado has been preformed by Don Franklin regularly from date of purchase. The service department has a great tracking and service reminders when it’s time for service. I’m confident that GM parts and services are of the highest quality industry standards which gives me peace of mind and confidence that I will have years of trouble free driving ahead with proper maintenance.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Tammy Bowling Don Franklin Somerset KIA Sales
What do you like about our products and services?

Andrew was amazing and im thankful for the great service and the help he gave in getting me a car thank you

Report a concern   March 9, 2026 — Rated 10 out of 10 by Francis Nyandoro Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron was awesome. He really helped us get our car fixed and running smoothly. I would define recommend Ron Franklin Nissan.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Gregory Mattingly Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly and had answers to every questions!

Report a concern   March 9, 2026 — Rated 10 out of 10 by J.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

They was helpful

Report a concern   March 9, 2026 — Rated 10 out of 10 by R.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and friendly!

Report a concern   March 9, 2026 — Rated 10 out of 10 by Steven Slone Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Worked hard to get me a good deal. Very friendly and helpful.

Report a concern   March 9, 2026 — Rated 10 out of 10 by L.S. Don Franklin Ford - Service
What do you like about our products and services?

Timely matter you got me in and the thorough job you all always do!

Report a concern   March 9, 2026 — Rated 10 out of 10 by Kimberly Honaker Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Customer Service

Report a concern   March 9, 2026 — Rated 10 out of 10 by Z.G. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

It was amazing

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very professional.

Report a concern   March 9, 2026 — Rated 10 out of 10 by S.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

My vehicle, the warranty

Report a concern   March 9, 2026 — Rated 10 out of 10 by L.H. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

People

Report a concern   March 9, 2026 — Rated 10 out of 10 by O.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Frendlyness

Report a concern   March 9, 2026 — Rated 10 out of 10 by J.K. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The people are very friendly nice and do all they can to help.

Report a concern   March 9, 2026 — Rated 9 out of 10 by K.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly and knowledgeable!

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.C. Don Franklin Ford - Service
What do you like about our products and services?

F150!!!

Report a concern   March 9, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely and friendly every time

Report a concern   March 9, 2026 — Rated 10 out of 10 by J.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very nice and polite and very efficient also good quality work

Report a concern   March 9, 2026 — Rated 10 out of 10 by June Mizoguchi Don Franklin Lexington Nissan - Service
What do you like about our products and services?

New remodel building looking so good and waiting room was very very nice. Great service and nice shop personnel greats you and not pushing to sell either.

Report a concern   March 9, 2026 — Rated 10 out of 10 by K.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good selection of vehicles. Great Sales and Finance staff. Easy to work with. Good communication.

Report a concern   March 9, 2026 — Rated 10 out of 10 by O.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Emily was wonderful to work with, not pushy and tried to get us in the car we loved for the right price.

Report a concern   March 9, 2026 — Rated 10 out of 10 by V.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Every one was really nice and helpful

Report a concern   March 9, 2026 — Rated 10 out of 10 by Darris Woolum Don Franklin Somerset KIA Service
What do you like about our products and services?

Amazing customer service!

Report a concern   March 9, 2026 — Rated 10 out of 10 by Willette Shelton Don Franklin Monticello Service
What do you like about our products and services?

Love the friendliness of the staff

Report a concern   March 9, 2026 — Rated 10 out of 10 by J.A. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great service

Report a concern   March 9, 2026 — Rated 10 out of 10 by Jenifer Garrard Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

By far, the customer service and the courtesy from Chad Givens will keep me coming back.


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