Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 14, 2026 — Rated 10 out of 10 by Peggy Claborn Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service dept.

Report a concern   March 14, 2026 — Rated 10 out of 10 by S.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly and hassle free

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Always very friendly and knowledgeable

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.F. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Easy process

Report a concern   March 14, 2026 — Rated 10 out of 10 by Shane Lewis Don Franklin Russell Springs Service
What do you like about our products and services?

Always a helpful team. It’s the only reason I drive from Somerset to service my vehicle.

Report a concern   March 14, 2026 — Rated 10 out of 10 by M.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Services have always been good and they are always quick to get you in and out in a timely manner

Report a concern   March 14, 2026 — Rated 10 out of 10 by L.P. Don Franklin Monticello Sales
What do you like about our products and services?

The people
Dale Hansford
Mary Boston East
Matt Neal
Zach Wright

Report a concern   March 14, 2026 — Rated 10 out of 10 by Josh Smiddy Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and easy to talk to good people

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Super friendly staff, love the text messages keeping me updated about my vehicle when it’s being serviced, service prices are affordable, etc. Keep up the great work!!

Report a concern   March 14, 2026 — Rated 10 out of 10 by Sally Blanton Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Very attentive service from Chris Reynolds He greeted us as soon as we got there and listened to all of our concerns and meeds Very please with service!

Report a concern   March 14, 2026 — Rated 9 out of 10 by R.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice, neat and clean facility. Customer service was very nice.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Terry Payne Don Franklin Ford - Service
What do you like about our products and services?

Very nice workers and fast service Ty

Report a concern   March 14, 2026 — Rated 10 out of 10 by Donna Galvin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, courteous & very helpful answering questions.

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I was pleased with the info I received and also pleased with the work that was done on my car.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Tanner Slone Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very quick and helpful service, highly recommend👍

Report a concern   March 14, 2026 — Rated 10 out of 10 by Shannon Willoughby-Mitchell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was exceptional.

Report a concern   March 14, 2026 — Rated 10 out of 10 by G.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everything was great, they took my truck right in and the service was great.
The lady that help me was very nice and helpful by telling me about what was going on to take place.
She kept in knowing of what was going on with my truck

Report a concern   March 14, 2026 — Rated 10 out of 10 by K.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service is really nice and get to know you. ( Thanks Debbie)

Report a concern   March 14, 2026 — Rated 10 out of 10 by P.E. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Beautiful vehicles and professional service

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very informative and helpful staff they answered all of our question.

Report a concern   March 14, 2026 — Rated 10 out of 10 by M.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Ryan and the financial department were great and easy to work with

Report a concern   March 14, 2026 — Rated 10 out of 10 by A.F. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Always looking great with the smoothest rides at affordable prices.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Jonathan Denham Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Just great. All around great

Report a concern   March 14, 2026 — Rated 10 out of 10 by A.W. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Excellent

Report a concern   March 14, 2026 — Rated 10 out of 10 by K.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Prompt service, friendly associates

Report a concern   March 14, 2026 — Rated 10 out of 10 by Gary Sneed Don Franklin Russell Springs Service
What do you like about our products and services?

Great job !! Fast and friendly

Report a concern   March 14, 2026 — Rated 10 out of 10 by P.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and prompt . Easy to get in. Not a long wait.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Rose Curtsinger Don Franklin Bardstown - Service
What do you like about our products and services?

I don't know of nothing they were quick

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff is very friendly and courteous. They work my vehicle in for maintenance with very little wait time.

Report a concern   March 14, 2026 — Rated 10 out of 10 by James Lynn Don Franklin Russell Springs Service
What do you like about our products and services?

Very helpful and courteous they answered all the questions I had and done a great job


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