Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good quality and great service

Report a concern   July 20, 2026 — Rated 10 out of 10 by R.E. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everything!!!

Report a concern   July 20, 2026 — Rated 10 out of 10 by Teresa Norman Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always have great service and staff is always very polite and helpful.

Report a concern   July 20, 2026 — Rated 10 out of 10 by H.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service person explained the issue to me and fixed it in a timely manner. Much appreciated. Would definitely recommend.

Report a concern   July 20, 2026 — Rated 10 out of 10 by D.V. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Nice people and informative about my vehicle

Report a concern   July 20, 2026 — Rated 9 out of 10 by R.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast service

Report a concern   July 20, 2026 — Rated 9 out of 10 by B.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything was ok

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Always very nice and helpful when I need anything

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.V. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good products and good service! Have oil change there and get tires there and then have them balanced and rotate there! Always get good service.

Report a concern   July 20, 2026 — Rated 10 out of 10 by V.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service, friendly people.

Report a concern   July 20, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good work at a fair price

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Customer service is number one service manager goes above and beyond to get the job finished Campbellsville Ram service department Garry Lambert also your Lawnmower service Tec mechanic just repaired my Skagg mower excellent job very good job

Report a concern   July 20, 2026 — Rated 10 out of 10 by S.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Prompt triage staff on first call to the service center. Excellent communication updates about my vehicle. Friendly & efficient front office staff.
Knowledgeable mechanics who can explain the status of my vehicle.

Report a concern   July 20, 2026 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff are so kind, totally knowledgable & completely helpful!
Easy in, easy out.

Report a concern   July 20, 2026 — Rated 9 out of 10 by C.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I prefer the dealership for maintenance versus other places

Report a concern   July 20, 2026 — Rated 10 out of 10 by M.D. Don Franklin London Ford - Service
What do you like about our products and services?

Stopped in over the weekend with no appointment and they got me in and took care of my problems

Report a concern   July 20, 2026 — Rated 9 out of 10 by S.D. Don Franklin Ford - Service
What do you like about our products and services?

Ease of appointment

Report a concern   July 20, 2026 — Rated 10 out of 10 by Michael Lahara Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to make an appointment on a Saturday. Staff on a Saturday is very friendly and professional.

Report a concern   July 20, 2026 — Rated 10 out of 10 by L.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone has always been friendly and helpful.

Report a concern   July 20, 2026 — Rated 10 out of 10 by Z.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Super nice and worked well on the car. Nothing I didn’t already except from a dealership service department

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

First time I had been there, everything was a ok , friendly, knowledgeable, i really liked them, everyone one was so nice, the place was so clean,

Report a concern   July 20, 2026 — Rated 10 out of 10 by William Vaught Don Franklin London Ford - Service
What do you like about our products and services?

Jacob is always helpful and knowledgeable. He takes very good care of our vehicles.

Report a concern   July 20, 2026 — Rated 10 out of 10 by John Howard Don Franklin London Ford - Service
What do you like about our products and services?

The service was exactly quick and technicians friendly. I rely on them to tell me when things need to be done that I don’t know about. That is what I take it to a dealership and not just any garage.

Report a concern   July 20, 2026 — Rated 10 out of 10 by William Brewer Don Franklin Campbellsville Service Department
What do you like about our products and services?

Excellent service and friendly personnel.

Report a concern   July 20, 2026 — Rated 10 out of 10 by R.A. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Exceeded My Expectations

Report a concern   July 20, 2026 — Rated 10 out of 10 by C.C. Don Franklin Auto
What do you like about our products and services?

Easy to schedule maintenance service. Service completed in a timely manor.

Report a concern   July 20, 2026 — Rated 10 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff

Report a concern   July 20, 2026 — Rated 10 out of 10 by M.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service. Very courteous

Report a concern   July 20, 2026 — Rated 10 out of 10 by F.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like the vehicles you have

Report a concern   July 20, 2026 — Rated 10 out of 10 by L.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Well rounded and informative.


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