Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Close to my house

Report a concern   March 27, 2026 — Rated 10 out of 10 by Gary Mick Don Franklin Monticello Service
What do you like about our products and services?

the guys in Monticello service dept are helpful

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick and professional

Report a concern   March 27, 2026 — Rated 10 out of 10 by Scottie Blair Don Franklin Campbellsville Service Department
What do you like about our products and services?

Gary and his guys are great! Thanks for the great service !

Report a concern   March 23, 2026 — Rated 10 out of 10 by Timothy Edwards Don Franklin London Ford - Service
What do you like about our products and services?

Very professional and courteous

Report a concern   March 22, 2026 — Rated 10 out of 10 by Lynne Baker Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very friendly, I called to see when I could get my Chevy Colorado truck in to get the transmission flushed & they told me if I bring it in today there would be a good chance that it could be squeezed in & have done that day or the next without an appt. I was able to bring it in around noon, they called me back around 4:00 telling me it was done & ready to go on the same day. Couldn't ask for better service!

Report a concern   March 21, 2026 — Rated 10 out of 10 by Patricia Graham Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We bought our second Elantra last March. Our first one is a 2010 Elantra with 250,000 plus miles and still runs!!Our new one has all the bells and whistles and we love.

Report a concern   March 20, 2026 — Rated 10 out of 10 by L.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Courteous, professional, timely auto service.

Report a concern   March 19, 2026 — Rated 10 out of 10 by Yvonne Bryant Don Franklin Somerset KIA Service
What do you like about our products and services?

Their service department does good job, always returns vehicle to you within the time limit that state , or sooner, if they are running behind service desk always informs you or updates you on whats going on.

Report a concern   March 19, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

very plot and courteous and friendly

Report a concern   March 19, 2026 — Rated 10 out of 10 by Wesley Warfield Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Products are top grade and employees are helpful and very courties

Report a concern   March 19, 2026 — Rated 10 out of 10 by J.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick and friendly

Report a concern   March 19, 2026 — Rated 10 out of 10 by James Sanders Don Franklin Campbellsville Service Department
What do you like about our products and services?

I like the fast and courteous service very much. The vehicle is bought from Don Franklin is still in very good condition. I won't hesitate using Don Franklin's services again.

Report a concern   March 19, 2026 — Rated 9 out of 10 by W.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I like CJ Bush and how he represents your car dealership. He is not pushy or anything. very likable and that is what i prefer. I will continue to come there and work with CJ. thank you!

Report a concern   March 19, 2026 — Rated 10 out of 10 by Samantha Smith Don Franklin Ford - Service
What do you like about our products and services?

I liked how friendly the guys were at Don Franklin. It cost around $60 for an oil change. I was getting the works but they was nice enough to call and tell me it wouldn’t do any good because my tires was bad. I recommend their service.

Report a concern   March 19, 2026 — Rated 10 out of 10 by J.R.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Affordable

Report a concern   March 19, 2026 — Rated 9 out of 10 by D.G. Don Franklin Hardin County Ford Service
What do you like about our products and services?

none

Report a concern   March 19, 2026 — Rated 10 out of 10 by Chasity Riley Don Franklin Bardstown - Service
What do you like about our products and services?

Jen was amazing and kept me updated every step of the way.

Report a concern   March 19, 2026 — Rated 10 out of 10 by A.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff

Report a concern   March 19, 2026 — Rated 10 out of 10 by C.Y. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy to work with!

Report a concern   March 18, 2026 — Rated 10 out of 10 by D.D. Don Franklin Ford - Service
What do you like about our products and services?

Friendly full service dealership.

Report a concern   March 18, 2026 — Rated 9 out of 10 by C.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly

Report a concern   March 18, 2026 — Rated 10 out of 10 by A.A. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I think your services is outstanding,Thanks so much for your help.First name removed L Last name removed

Report a concern   March 18, 2026 — Rated 10 out of 10 by Carlie Franklin Don Franklin Ford - Service
What do you like about our products and services?

Love the friendly staff and all the help they give you

Report a concern   March 18, 2026 — Rated 10 out of 10 by L.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I am very pleased with the services I have received from Genesis service department. I bought new Genesis 1yr ago and very happy with it. Service department has been great so far

Report a concern   March 17, 2026 — Rated 10 out of 10 by M.A. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

This is my 5 th Kia in the past 11years I like the auto I also purchased a truck at the Glasgow location

Report a concern   March 17, 2026 — Rated 10 out of 10 by S.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly customer service and short wait times.

Report a concern   March 17, 2026 — Rated 10 out of 10 by Drive365 Rent Car Llc Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything was great

Report a concern   March 17, 2026 — Rated 10 out of 10 by Steven Reynolds Don Franklin Bardstown - Service
What do you like about our products and services?

I called that morning to check on appointment for a recall. With in a hour later the I was taking the the truck there and within 3.5 hours they called and said it was ready. That is great service

Report a concern   March 17, 2026 — Rated 10 out of 10 by Raleigh Martin Don Franklin Columbia Nissan - Sales
What do you like about our products and services?

Blaine is an absolutely amazing salesman. He was gracious and extremely prompt through out the buying experience. I highly recommend him to anyone in search of a vehicle.


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