Customer Testimonials
It was quick
Fast and friendly service
Great customer service! Fast and friendly.
They stayed with us until we got the loan for our car.
No hassle sales team. Listen to what you want and locate for you and deliver on it. Most pleasant car buying experience of my life have bought 2 vehicles in last couple months. I highly recommend this dealership.
Wonderful service couldn't been more helpful you went to everything to help get us the car. The car i really like clean well kept what i liked the most was low mileage. You are greatly appreciated thank all of you and loan company for the help. Have great success and a great day. Emalee Taylor.
Quality fuel mileage
Great service and friendly staff
You all are very prompt and I didn’t have to wait 2 hours.
Friendly and courteous associates. Ease of scheduling. Efficient and fast service.
I am very pleased with Don Franklin Kia. They have always went above and beyond to make me feel good about the deal I got. Never felt pressured or intimidated. My second new car with Don Franklin Kia and I have always felt as though I have gotten a good deal. Thanks to Harley and the whole team.
Great communication and service
Helpful and willing to run the routes to help a customer make a purchase.
They are good
Service was great my car salesman was a very nice guy the car was very nice. I went somewhere else bought a car because I found what exactly I was looking for.
I love my telluride and want to keep it
Knowledgeable, friendly people.
Nathan is the best!
Everything is done well
Columbia Ky. Service people have been very nice, They have gotten the recalls done , may take awhile, but I got a nice rental and they were very courteous. They care
I had an amazing experience at Don Franklin! So was awesome and helped us a lot! I also love the car, it has amazing features and is very nice.
They have great customer service. They are always friendly and get the job done in a timely manner!
Always helpful and professional
The friendliest folks and was very quick oil change
You take care of service of the vehicle and don’t try to sell a lot of other non-needed items
Reliable, friendly, service.
Has taken care of all problems that have arisen.
I am a very happy customer.
Thank you!
The service department has always been great and very quick for us.
Chris Staley was the key to my sale. He went above and beyond. Excellent customer service.
Every thing was good
Robbie was very very very nice guy. He had talked to my son and helped me be able to come in early and get several things fixed on my car.. That morning after my car was totally fixed Robbie came out and introduced himself to me and we talked for a minute. This guy is a great customer satisfaction employee…one more thing, he is definitely an access to the Ford family.. until next time this happy momma thanks you again…😊