Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 17, 2025 — Rated 10 out of 10 by D.S. Don Franklin Monticello Service
What do you like about our products and services?

Good staff Fair priced, good communication

Report a concern   December 17, 2025 — Rated 10 out of 10 by M.R. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Friendly staff and knowledgeable,

Report a concern   December 17, 2025 — Rated 10 out of 10 by G.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick service

Report a concern   December 17, 2025 — Rated 10 out of 10 by L.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

I don’t have to wait long when I have an appointment.

Report a concern   December 17, 2025 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

You schedule on a very fast speed and very nice to the customers

Report a concern   December 17, 2025 — Rated 10 out of 10 by P.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

when we call and talk with Catarina she always makes time to see us and assist us greets us with a smile and always a few funnies Mr Steve is also very accommodating and all the gentleman that greet us and open doors for us are truly amazing

Report a concern   December 17, 2025 — Rated 10 out of 10 by L.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Stand behind your products and principles.

Report a concern   December 17, 2025 — Rated 9 out of 10 by Joseph Keene Don Franklin Bardstown - Service
What do you like about our products and services?

Quick friendly service that answers all questions

Report a concern   December 17, 2025 — Rated 10 out of 10 by J.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick and timely

Report a concern   December 17, 2025 — Rated 10 out of 10 by M.L.K. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Excellent follow up from Webb request. The car was ready when I got there. People knew me the manager and the sales person. Demetrious were very respectful.
I can’t say that was the case at some of the other dealers that I visited.

Report a concern   December 17, 2025 — Rated 10 out of 10 by M.T. Don Franklin Bardstown - Service
What do you like about our products and services?

Happy with service

Report a concern   December 17, 2025 — Rated 10 out of 10 by Stacy Cary Don Franklin Burkesville Sales
What do you like about our products and services?

I really LOVED my salesman Scotty Young. He made my experience awesome. He made sure there was no pressure on me and told me that I could back out at anytime. I really liked how respectful he was to me and my family. Even though I didn’t purchase a car from him I would go back to him when the time is right! I 10/10 recommend going to Don Franklin in Burkesville because they treat you like family.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Willard Gabbard Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

It’s all very good

Report a concern   December 17, 2025 — Rated 10 out of 10 by K.G. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Friendly and they do good work

Report a concern   December 17, 2025 — Rated 10 out of 10 by Jessie Martin Don Franklin Monticello Service
What do you like about our products and services?

Honest friendly and kept me informed of the progress

Report a concern   December 17, 2025 — Rated 10 out of 10 by C.N. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Well told me they had a hardtop and it was a cloth. Top had to go by and see for myself case closed

Report a concern   December 17, 2025 — Rated 10 out of 10 by P.C. Don Franklin Ford - Service
What do you like about our products and services?

I worked with Chad in the service center.
He was friendly, informative about my car, and very efficient. He called me about 30 minutes before my car was ready to be picked up. I liked that!

Report a concern   December 17, 2025 — Rated 10 out of 10 by Chris Herrick Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have only used the Service Department! I will absolutely buy my next vehicle there. Dan in Service has been amazing.

Report a concern   December 17, 2025 — Rated 10 out of 10 by K.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast and efficient service. Thanks

Report a concern   December 17, 2025 — Rated 10 out of 10 by M.B. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Timely service

Report a concern   December 17, 2025 — Rated 10 out of 10 by C.V. Don Franklin Ford - Service
What do you like about our products and services?

I was able to get in for service so quick. Same day actually which I would never expect but was so nice. Everyone was so friendly and accommodating.

Report a concern   December 17, 2025 — Rated 10 out of 10 by B.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly staff, prompt service, night key drop box

Report a concern   December 17, 2025 — Rated 10 out of 10 by S.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

GMC cars are the best ! Don Franklin is the place to get your next GMC vehicle- you will be treated great.

Report a concern   December 17, 2025 — Rated 10 out of 10 by P.A. Don Franklin Bardstown - Service
What do you like about our products and services?

You get us in quickly, and do the service as quickly as possible.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Molly Carmello Don Franklin Somerset KIA Service
What do you like about our products and services?

All

Report a concern   December 17, 2025 — Rated 9 out of 10 by P.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good customer service 👍

Report a concern   December 17, 2025 — Rated 10 out of 10 by J.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good work and prompt

Report a concern   December 17, 2025 — Rated 10 out of 10 by M.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Kendall was very helpful. Service was timely

Report a concern   December 17, 2025 — Rated 10 out of 10 by L.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very helpful and knowledgeable

Report a concern   December 17, 2025 — Rated 9 out of 10 by Gerald Arnold Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ease of scheduling and the service facility is nice, clean and comfortable.


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