Customer Testimonials
I was treated well and everyone was helpful.
Absolutely great!!!
Fast and informative and professional
Easy to schedule and can drop off and pick up later or can wait for service
Very friendly and answered all my questions
Everyone is friendly and great to talk to - especially Jen - even when it is super busy and/or backed up!
Great service, wonderful people. Always do a wonderful job
Everyone is genuinely nice and focused on customer service.
They all are very helpful and polite
Helpful staff very friendly
Friendly staff. Service is excellent.
Doug in the service department at Nissan had excellent customer service and answered all of my questions in a timely manner. I had my car back in less than 24 hours
I was treated the best and would recommend your service department very highly thanks Joldfield
Great customer service! I feel confident that when I take my vehicle to Don Franklin for service I get excellent service! Super friendly employees!
Sell Chevrolet and gmc trucks, can’t go wrong there. Guys in service from the ones who scheduled service, write ups and mechanics all have got control and know what they are doing.
Quick and on time. Everyone was polite and professional.
Friendly and on time
Very friendly and helpful
I love the laid back atmosphere. The no pressure vibe. Matt at the Monticello Don Franklin in the best. As is Mary and Wanda as well. Very smooth and easy transaction. 10/10 would recommend.
We got great service and in a timely manner!!!
Great work
Quick servuce
I really appreciate the fast service.
Jennifer & Ron in the service department are professional & friendly. They are straight forward and don't try to up sell me on services like some places might try to do. I do think there is some room for improvement. When I call to schedule a service, they never know what estimated costs will be or what services I need at certain mileage points throughout the life of my vehicle.
Friendly, quick, upfront about all costs before work has started, great location.
Decent, honest customer service
Excellent products and really good service
Very friendly and professional staff. My vehicle was done under the time allotted to fix it. And the waiting area is very warm environment.
Friendly staff
Fast and friendly with concerns for the customer.