Customer Testimonials
Convenient locations & online services
Fast service; friendly staff and great vehicles.
No appointment, same day service
The technicians have always went above and beyond to insure the best possible service. They offer the best possible and professional services at an affordable price. I highly recommend the service department
Like ram. But like dealing with people I know.
Professional, timely and exceptional work
Courteous employees and friendly environment.
Trustworthy to do all things on my vehicle that needs to be done. !
Tony from the Don Franklin body shop in London was a pleasure to work with. This is the only Don Franklin affiliated shop I have had used. This was a top notch experience.
Quick services
Service
Gary the service manager was very helpful and willing to help me figure out why my truck had a vibration.
Quick service
Efficient service and nice people!
Friendly , very helpful , quick service
Everyone listens to what you want and keeps you informed as to what's going on with your car. Also will let you know all the details of your service.
My wife and I have bought several new KIA vehicles in the past six years, we really like KIA. The KIA vehicles we have owned were very dependable and Don Franklin KIA is the place to buy from. We are always treated very good by Stan Simcox and his associates.
Service was started on time and completed in a timely manner. Technicians and assistants were very friendly and knowledgeable. Technician explained all services that were completed.
Wait time was short and service was great
Lew was hands down the best salesman we have ever been with. We had tons of questions and he was very knowledgeable and was not a press hard do it now salesman. We are very excited and happy with how he treated us. We will return for all services there and will recommend all of our friends and family to Lew!
The service Raleigh bowling is the best!
Fast service
The service department is very nice
Our salesman Noah Davis done a great job helping me get into the car I really wanted. He was very kind and friendly
Service great parts hard to get
Back orders not good
I love that they always have a quick appointment when I need it. I also love that the service is quick and thorough.
Convenient and reliable
Ease of scheduling through the app
Trusted service professionals
Comfortable waiting area
Car wash at the end of service
Service was great. Shout out to Ransom!
I like that they care about people and they make sure everyone has a decent ride and if something happens then make sure that it’s fixed, most places don’t do that. I highly recommend Don Franklin. If you go anywhere else, you’re just robbing yourself.
Don Franklin had a large selection of vehicles to choose from. My sales person Stan and his manager was excellent to work with. I would highly recommend Don Franklin for purchasing a vehicle!
Quick and friendly