Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Very friendly and always helpful with questions about the car and they are very knowledgeable

Report a concern   March 14, 2026 — Rated 9 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

On time, including an unexpected need for an air filter change at a good price

Report a concern   March 14, 2026 — Rated 10 out of 10 by F.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

My visit to the service center was very pleasant. The staff were friendly and the service was on time.

Report a concern   March 14, 2026 — Rated 10 out of 10 by K.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I had a recall on my 2Phone number removed dually and they ordered and installed part in a timely manner.

Report a concern   March 14, 2026 — Rated 10 out of 10 by B.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly service

Report a concern   March 14, 2026 — Rated 10 out of 10 by Daryl Ford Don Franklin Ford - Service
What do you like about our products and services?

Fair price great job

Report a concern   March 14, 2026 — Rated 9 out of 10 by P.J. Don Franklin Monticello Service
What do you like about our products and services?

Prompt and very friendly

Report a concern   March 14, 2026 — Rated 10 out of 10 by Nancy Barnett Don Franklin Ford - Service
What do you like about our products and services?

Very thorough

Report a concern   March 14, 2026 — Rated 10 out of 10 by B.W. Don Franklin Russell Springs Service
What do you like about our products and services?

Noah went above and beyond for us. Great customer service

Report a concern   March 14, 2026 — Rated 10 out of 10 by Jeanette Stearman Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always friendly and knowledgeable.

Report a concern   March 14, 2026 — Rated 10 out of 10 by B.G. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was really helpful

Report a concern   March 14, 2026 — Rated 10 out of 10 by J.S. Don Franklin Monticello Service
What do you like about our products and services?

Great service

Report a concern   March 14, 2026 — Rated 10 out of 10 by L.T. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast service friendly

Report a concern   March 14, 2026 — Rated 10 out of 10 by M.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very polite and friendly!

Report a concern   March 14, 2026 — Rated 10 out of 10 by T.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Nice and fast

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Our salesman was honest and very helpful.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Fred D Robinson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service team is always friendly and cares about customers auto needs and take their time making sure things are right thank u don franklin Joshua was very nice and informative

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Derive was done very quickly

Report a concern   March 14, 2026 — Rated 10 out of 10 by J.A.R. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Representative

Report a concern   March 14, 2026 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

the service was good only issue is i immediately started getting text messages from auto sales about my 2019 Nissan so i feel my information was shared

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service and service advisor

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.L. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Easy to be seen and generally finished in a timely manner.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Cynthia Elam Don Franklin Somerset GM Service Department
What do you like about our products and services?

I’ve bought several vehicles from Don Franklin and I’m very satisfied with sales and service

Report a concern   March 14, 2026 — Rated 10 out of 10 by L.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They are fast and convenient

Report a concern   March 14, 2026 — Rated 9 out of 10 by R.S. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Like gmc trucks willing to find what I wanted thanks

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service department is always friendly and efficient when I have had an oil change. Fast service with no waiting. Much better than another dealer.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Corey Haynes Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan was absolutely amazing. The whole feel of the new Genesis service center is so wonderful, but nothing tops the quality service, positive attitudes, and amazing care you get there. Thank you to the whole team, especially Dan. We can see all future Genesis needs always being at Dob Franklin Genesis.

Report a concern   March 14, 2026 — Rated 10 out of 10 by E.F. Don Franklin Monticello Service
What do you like about our products and services?

Nice friendly service

Report a concern   March 14, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lyle is amazing! He got us in and a timely manner

Report a concern   March 13, 2026 — Rated 10 out of 10 by Lana Little Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very thorough and kind staff. ! Service done correctly and timely.


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