Customer Testimonials
Customer friendly and follow up on problems that come up before and after the sale
Quick. Parts in stock. Friendly staff.
I like the idea that that you guys use mobile oil products.service as fast.
Everyone listens.
We like the Lincoln Corsair
Straight forward
Service (maintenance) is outstanding- customer friendly- courteous, providing, efficient. Very friendly and great at explaining what needs to be done and why.
They fix it right the first time. Everyone is pleasant and helpful. There gave me a loaner car while my warranty work was being done.
It was very good
Very easy to work with
Loaner vehicle was new & clean
Warranty options
The people are amazing, very attentive and helpful! Love Jennifer!
Service Done in a timely manner and a nice wash too.
Everything is done correct and in a timely manner
Always gets me in when I need something. They tell me what’s going on with my car
Friendly, courteous staff. Service is scheduled within a reasonable timeframe.
I love the people in the service department. Always the best Professional courteous knowledgeable and friendly. I drive over an hour to have my car serviced at don Franklin Lexington even though I have another dealer 10 minutes from my house You guys are amazing
Ok if they come though about getting the a:c fixed this week
I like the customer service. Always friendly and professional.
Timely, friendly and professional
Everyone was great and helpful I’ve only had this truck for a very short time but I’m enjoying it . Serve department has been outstanding.
Professional staff & customer service.
Fast service
Friendly service associates
Product was what I wanted, but the deal clincher was Jackie. She didn’t try to upsell me or shift my attention somewhere else. She did exactly what I asked for! No BS just got it done and quick. That’s why I bought from you!!!
Quality of b the product and service
Good service fair price
The team members are alive and active with customer service. Not always what I want to hear (right away or free) but what is reasonable or customary for a business to offer.
Great customer service
Everyone is friendly & helpful. Trey Price was once again extremely helpful with our vehicle choice.
Eddie Franklin has a first class team in Bardstown & we will be return cust again. We’ll spread the word
Oem. Convenient. Helpful. Treated like a person. Staff is helpful.