Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 10, 2025 — Rated 10 out of 10 by M.D. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Always a good experience at Don Franklin Auto.. Friendly, knowledgeable staff..

Report a concern   November 10, 2025 — Rated 10 out of 10 by J.C. Don Franklin Burkesville Service Department
What do you like about our products and services?

Everyone is professional, friendly, and helpful

Report a concern   November 10, 2025 — Rated 10 out of 10 by Larry Pike Don Franklin Campbellsville Service Department
What do you like about our products and services?

Dependability and honest review on issues

Report a concern   November 10, 2025 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast

Report a concern   November 10, 2025 — Rated 10 out of 10 by D.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Lady at service check in was very nice and helpful.

Report a concern   November 10, 2025 — Rated 10 out of 10 by K.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff who goes above and beyond for their customers

Report a concern   November 10, 2025 — Rated 10 out of 10 by B.H. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Every person I dealt with was very professional and honest. I particularly enjoyed they didn't use high pressure tactics and the purchase was very smooth.

Report a concern   November 10, 2025 — Rated 10 out of 10 by S.T. Don Franklin Ford - Service
What do you like about our products and services?

The Service Department always Get You In And Fixed Very Nice People

Report a concern   November 9, 2025 — Rated 10 out of 10 by D.R. Don Franklin London Ford - Service
What do you like about our products and services?

Keep me informed about your vehicle situation and repairs being done

Report a concern   November 9, 2025 — Rated 10 out of 10 by B.S. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Anthony Karnes was very professional, and knowledgeable about my vehicle. I enjoyed working with him. Great guy!

Report a concern   November 9, 2025 — Rated 10 out of 10 by T.L. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Told Tim what we wanted and payment and he was able to do it.

Report a concern   November 9, 2025 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service.

Report a concern   November 9, 2025 — Rated 10 out of 10 by T.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Friendly, efficient service.

Report a concern   November 9, 2025 — Rated 10 out of 10 by Linda Anderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

I liked that everyone was so friendly and helpful. A beautiful woman met me as I was enters and took me to the service department where Dan helped me and then did the work on my vehicle. Adam was also helpful and so nice. I even thought the charges were very reasonable. The waiting area is very clean and comfortable. My whole experience was outstanding.

Report a concern   November 9, 2025 — Rated 10 out of 10 by William Lewis Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly. Very convenient:)

Report a concern   November 8, 2025 — Rated 10 out of 10 by R.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Helpful friendly people

Report a concern   November 8, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We absolutely love our Rock Creek Pathfinder! It’s very comfortable on trips and overall it’s a great SUV! This is our third Nissan we have bought from Don Franklin Nissan! The sales and service department goes above and beyond to get us in and out quickly. We are always satisfied customers! Thanks, Don Franklin Nissan! 😊

Report a concern   November 8, 2025 — Rated 10 out of 10 by Lonnie Reppert Don Franklin Somerset GM Service Department
What do you like about our products and services?

GREAT Service! Great personnel. Friendly service. Always cordial and on time!!

Report a concern   November 8, 2025 — Rated 9 out of 10 by F.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent customer service

Report a concern   November 8, 2025 — Rated 10 out of 10 by J.A. Don Franklin Russell Springs Service
What do you like about our products and services?

The staff is very courteous and accommodating.

Report a concern   November 8, 2025 — Rated 10 out of 10 by J.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

apppriciate all the help you all do for me

Report a concern   November 8, 2025 — Rated 10 out of 10 by M.P. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and professional people in sales, service and parts departments

Report a concern   November 8, 2025 — Rated 10 out of 10 by Nancy Goodin Don Franklin London Ford - Service
What do you like about our products and services?

Friendly people, prompt timely service.

Report a concern   November 8, 2025 — Rated 9 out of 10 by J.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Like GMC products.

Report a concern   November 8, 2025 — Rated 10 out of 10 by M.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Great people and great service

Report a concern   November 8, 2025 — Rated 10 out of 10 by Nathan Vertuca Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff was friendly and the showroom was awesome. Nobody was pushy or overly "salesman" acting.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Elizabeth Overstreet Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan and his department was professional and courteous. He actually listen and he and his team made it happen. Dan is excellent and we were blessed he was there to make our visit successful.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Karen Crow Don Franklin Somerset KIA Service
What do you like about our products and services?

Very knowledgeable and friendly staff. They keep you informed every step of the way. They never do anything extra without consulting you. Also, it is nice to get your car washed afterwards. Thanks!

Report a concern   November 8, 2025 — Rated 10 out of 10 by M.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Ease of making appointments.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Everett Dalton Don Franklin Somerset KIA Sales
What do you like about our products and services?

We like the service we got from Josh Tucker


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