Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 17, 2026 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

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Report a concern   July 17, 2026 — Rated 9 out of 10 by James Lee Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great customer service by everyone involved in our interaction. Special shout out to Misty!

Report a concern   July 17, 2026 — Rated 9 out of 10 by D.E. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast friendly service
Report a concern   July 17, 2026 — Rated 10 out of 10 by E.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good people assisting the appointments
Report a concern   July 17, 2026 — Rated 9 out of 10 by M.K. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very helpful and very fast to set up my loan
Report a concern   July 17, 2026 — Rated 10 out of 10 by J.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Timline
Report a concern   July 17, 2026 — Rated 9 out of 10 by L.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   July 17, 2026 — Rated 10 out of 10 by Terry Price Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and fast

Report a concern   July 17, 2026 — Rated 10 out of 10 by Tim Miller Don Franklin Campbellsville Service Department
What do you like about our products and services?

I take all of my personal and work vehicles to Gary at Chrysler Dodge service. Always excellent customer service and work has always been done right.

Very professional and honest service center!

Report a concern   July 17, 2026 — Rated 10 out of 10 by M.K. Don Franklin Monticello Service
What do you like about our products and services?

Great staff
Report a concern   July 17, 2026 — Rated 10 out of 10 by E.E. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The way Andra treated us with respect was worth a lot to us. He went above and beyond to make us feel at ease. Very professional. Job well done

Report a concern   July 17, 2026 — Rated 10 out of 10 by T.B. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Brother Benny Brown and staff were very knowledgeable, polite, and accommodating to ensure they could assist you in finding the best vehicle to meet your everyday needs for the best prices they can do.

Report a concern   July 17, 2026 — Rated 10 out of 10 by R.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Nice people no pressure. Cars now days even used cant be bought buy blue collar workers. That's progress

Report a concern   July 17, 2026 — Rated 10 out of 10 by Bhabes Raut Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service fast time punctual also friendly and loyal staff .
Report a concern   July 17, 2026 — Rated 10 out of 10 by Steve Downs Don Franklin Bardstown - Service
What do you like about our products and services?

We had a warranty recall service performed on my wife's GMC. Their service department was very professional very friendly answered all my questions. Parts were ordered and received in 3 days repair was scheduled 2 Days Later. I dropped off the vehicle they gave me a ride back home had the vehicle done the same day. Fast friendly service.
Report a concern   July 17, 2026 — Rated 10 out of 10 by Robin Graham Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

The way you all try to make your customers satisfied.
Report a concern   July 17, 2026 — Rated 10 out of 10 by T.E. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Quick and friendly

Report a concern   July 17, 2026 — Rated 10 out of 10 by Faye Kincer Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone is nice and helpful

Report a concern   July 17, 2026 — Rated 10 out of 10 by Joseph Keblesh Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly, helpful and very knowledgeable staff and very competitive pricing. Honest evaluation of service required.
Report a concern   July 17, 2026 — Rated 10 out of 10 by M.I. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and did an excellent job

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone was very nice. This is our third Hyundai so obviously we like the vehicles.
Report a concern   July 17, 2026 — Rated 9 out of 10 by R.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

When you have a appointment for oil change you should not have to wait over one hour to get on the rack to change the oil
Report a concern   July 17, 2026 — Rated 9 out of 10 by H.H. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

N/A
Report a concern   July 17, 2026 — Rated 10 out of 10 by B.R. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Your service and parts personnel are excellent. Faster service than other dealerships. I love the no upsell vibe from your staff, very refreshing!

Report a concern   July 17, 2026 — Rated 10 out of 10 by Frances Howell Don Franklin Campbellsville Service Department
What do you like about our products and services?

The people are very helpful and accommodating. They have always managed to work me in when I forget to make an appointment. I feel they are honest about the services that I need like talking to a friend rather than just out for the money. That means a lot to me as well as makes me trust them.

Report a concern   July 17, 2026 — Rated 10 out of 10 by David Tennill Don Franklin London Ford - Service
What do you like about our products and services?

Everything

Report a concern   July 17, 2026 — Rated 10 out of 10 by H.M.I. Don Franklin Corbin CDJR Service
What do you like about our products and services?

On time, job well done.

Report a concern   July 17, 2026 — Rated 10 out of 10 by John Gupton Don Franklin Campbellsville Service Department
What do you like about our products and services?

Professional from the time you arrive to completion

Report a concern   July 17, 2026 — Rated 10 out of 10 by L.R. Don Franklin Bardstown - Service
What do you like about our products and services?

I really like that you all pick up the car at my place of work and return it when it’s ready.

Report a concern   July 17, 2026 — Rated 9 out of 10 by H.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Usually ready when I get there, they explain the work they do and Tyler is great to deal with


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