Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 20, 2026 — Rated 9 out of 10 by Sarah Libby Don Franklin Bardstown - Service
What do you like about our products and services?

They are prompt and they keep me informed while they have my vehicle.

Report a concern   July 20, 2026 — Rated 10 out of 10 by B.D. Don Franklin London Ford - Service
What do you like about our products and services?

Your service dept has always been excellent to me!

Report a concern   July 20, 2026 — Rated 10 out of 10 by M.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Close to home and very helpful.

Report a concern   July 20, 2026 — Rated 10 out of 10 by Anthony Cruse Don Franklin London Ford - Service
What do you like about our products and services?

Like the way they handle everything and the Lady that you pay is really nice

Report a concern   July 20, 2026 — Rated 10 out of 10 by L.F. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The customer service in the parts and service department is wonderful! Always happy with them.

Report a concern   July 20, 2026 — Rated 10 out of 10 by M.A. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very good

Report a concern   July 20, 2026 — Rated 10 out of 10 by Jane Hardwick Don Franklin Columbia Nissan Service
What do you like about our products and services?

Prompt, friendly, courteous service, very nice to deal with!

Report a concern   July 20, 2026 — Rated 10 out of 10 by E.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Quick service, super friendly and knowledgeable staff

Report a concern   July 20, 2026 — Rated 10 out of 10 by Glenn Wilson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer Service

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good quality and great service

Report a concern   July 20, 2026 — Rated 10 out of 10 by R.E. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everything!!!

Report a concern   July 20, 2026 — Rated 10 out of 10 by Teresa Norman Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always have great service and staff is always very polite and helpful.

Report a concern   July 20, 2026 — Rated 10 out of 10 by H.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service person explained the issue to me and fixed it in a timely manner. Much appreciated. Would definitely recommend.

Report a concern   July 20, 2026 — Rated 10 out of 10 by D.V. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Nice people and informative about my vehicle

Report a concern   July 20, 2026 — Rated 9 out of 10 by R.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast service

Report a concern   July 20, 2026 — Rated 9 out of 10 by B.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything was ok

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Always very nice and helpful when I need anything

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.V. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good products and good service! Have oil change there and get tires there and then have them balanced and rotate there! Always get good service.

Report a concern   July 20, 2026 — Rated 10 out of 10 by V.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service, friendly people.

Report a concern   July 20, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good work at a fair price

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Customer service is number one service manager goes above and beyond to get the job finished Campbellsville Ram service department Garry Lambert also your Lawnmower service Tec mechanic just repaired my Skagg mower excellent job very good job

Report a concern   July 20, 2026 — Rated 10 out of 10 by S.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Prompt triage staff on first call to the service center. Excellent communication updates about my vehicle. Friendly & efficient front office staff.
Knowledgeable mechanics who can explain the status of my vehicle.

Report a concern   July 20, 2026 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff are so kind, totally knowledgable & completely helpful!
Easy in, easy out.

Report a concern   July 20, 2026 — Rated 9 out of 10 by C.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I prefer the dealership for maintenance versus other places

Report a concern   July 20, 2026 — Rated 10 out of 10 by M.D. Don Franklin London Ford - Service
What do you like about our products and services?

Stopped in over the weekend with no appointment and they got me in and took care of my problems

Report a concern   July 20, 2026 — Rated 9 out of 10 by S.D. Don Franklin Ford - Service
What do you like about our products and services?

Ease of appointment

Report a concern   July 20, 2026 — Rated 10 out of 10 by Michael Lahara Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to make an appointment on a Saturday. Staff on a Saturday is very friendly and professional.

Report a concern   July 20, 2026 — Rated 10 out of 10 by L.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone has always been friendly and helpful.

Report a concern   July 20, 2026 — Rated 10 out of 10 by Z.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Super nice and worked well on the car. Nothing I didn’t already except from a dealership service department

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

First time I had been there, everything was a ok , friendly, knowledgeable, i really liked them, everyone one was so nice, the place was so clean,


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