Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 27, 2026 — Rated 10 out of 10 by D.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Straight forward, friendly service without pressure.

Report a concern   April 27, 2026 — Rated 10 out of 10 by Niccole Mardis Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Always quality service and products. Josh Barrett has put me in 2 cars in the last year and is always professional and knowledgeable.

Report a concern   April 27, 2026 — Rated 10 out of 10 by K.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Chuck Hudgens and his crew do an awesome job. Very professional.

Report a concern   April 27, 2026 — Rated 10 out of 10 by J.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

The people seem to remember me & are always kind. I trust them to take good care of my car.

Report a concern   April 27, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service friendly and honest

Report a concern   April 27, 2026 — Rated 10 out of 10 by Dennis Cain Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quality

Report a concern   April 27, 2026 — Rated 10 out of 10 by Susan Turner Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The dealership is well stocked-had the exact Nissan that we wanted. Our entire purchase process was flawless! Staff is extremely helpful in answering any and all questions. Our salesman, Stan was fantastic, same situation with Barry in the parts department, awesome customer service in all areas. Walt did a great job explaining all features and technology, which is vastly different than our 2011 Pathfinder. GREAT dealership and staff!

Report a concern   April 27, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service friendly staff , clean restrooms. Wonderful Manager explains everything.

Report a concern   April 27, 2026 — Rated 10 out of 10 by David Holbrook Don Franklin Somerset KIA Service
What do you like about our products and services?

Wonderful persons helpful and so polite just and all around experience

Report a concern   April 27, 2026 — Rated 10 out of 10 by Dan Vuthy Don Franklin Monticello Service
What do you like about our products and services?

Excellent,

Report a concern   April 27, 2026 — Rated 10 out of 10 by Jessie Wilkerson Don Franklin Ford - Service
What do you like about our products and services?

Professional service and staff.

Report a concern   April 27, 2026 — Rated 10 out of 10 by A.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Every thing

Report a concern   April 27, 2026 — Rated 10 out of 10 by Barbara Sheppard Don Franklin London Ford - Service
What do you like about our products and services?

I've been a customer with Don Franklin since 2010 I've bought three vehicles through them if I have the least little problem they are there to fix it with no out-of-pocket fees they are the best when it comes to buying a new vehicle thanks again to all the terrific people working at Don Franklin

Report a concern   April 27, 2026 — Rated 10 out of 10 by Charla Lykins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great communication

Report a concern   April 27, 2026 — Rated 10 out of 10 by S.D. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service .

Report a concern   April 27, 2026 — Rated 10 out of 10 by V.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service is wonderful. The service department is very prompt and informative. Never pushing.

Report a concern   April 26, 2026 — Rated 10 out of 10 by L.D. Don Franklin Burkesville Service Department
What do you like about our products and services?

Good services

Report a concern   April 26, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great products- great service

Report a concern   April 25, 2026 — Rated 10 out of 10 by John Shugars Don Franklin Russell Springs Service
What do you like about our products and services?

Very nice service department, knowledgeable staff with a willingness to help above and beyond…

Report a concern   April 25, 2026 — Rated 9 out of 10 by K.G. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

I’m a new customer just purchased jeep compass so far everything is good our salesman very nice and helpful

Report a concern   April 25, 2026 — Rated 10 out of 10 by B.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service. Service was timely.

Report a concern   April 25, 2026 — Rated 10 out of 10 by Kenneth Crawford Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly and knowledgeable customer service

Report a concern   April 25, 2026 — Rated 10 out of 10 by B.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and nice staff

Report a concern   April 25, 2026 — Rated 10 out of 10 by Stephanie Peavler Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff

Report a concern   April 25, 2026 — Rated 10 out of 10 by R.F. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Sales staff highly professional and very knowledgeable

Report a concern   April 25, 2026 — Rated 10 out of 10 by D.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly service

Report a concern   April 25, 2026 — Rated 10 out of 10 by Tammy Price Don Franklin Burkesville Service Department
What do you like about our products and services?

I have purchased my last two vehicles there at Don Franklin and Burkesville, Kentucky very pleased with service. They get you in as soon as possible and keep you updated on everything. They’re doing great friendly people.

Report a concern   April 25, 2026 — Rated 9 out of 10 by P.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The people are very polite

Report a concern   April 25, 2026 — Rated 10 out of 10 by A.N. Don Franklin London Ford - Service
What do you like about our products and services?

So far they have been great

Report a concern   April 25, 2026 — Rated 10 out of 10 by *Voided Repair Order* Don Franklin Bardstown - Service
What do you like about our products and services?

This service department is the best, I would recommend them to anyone I know!!


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