Customer Testimonials
Quick service
Fast and friendly
friendly people, quick and easy
I trust them.
I always get excellent service when I go there. Even if I’m early. And for a reasonable price as well.
I was appreciative by the deal I received for a Ford Lincoln Aviator. I was treated very nicely. Thank you
The staff are always friendly and seem to be very knowledgeable about my Jeep. They are always happy to answer questions and verify that I am happy with the service.
The tech didn’t put a new service sticker on the windshield.
I was in and out pretty quickly! Was only there for maybe 45 mins
You're salespeople and your front end are the absolute best. Super friendly and genuinely want to help.
Everything
I used to work there so I know how many things they do and with King helping the new hires I know service will be done well.
Friendly people and great service. Most of the time thy can fix my problems
Was helpful and willing to work with me.
Very friendly people and really helpful and per factional and have a great quality of car’s and trucks.ect and will do their best to help people I would recommend Don Franklin to anyone
Courteous staff, quick service
So far my Hyundai seems very reliable. Service at don franklin is friendly and efficient.
Always on time take care of my car , keep me updated on maintenance required and return it cleaner than I brought it. I have no complaints and appreciate the people at Don Franklin Kia
Both are very good, and professional
Chris was super nice. Had my car in and out pretty quickly. Kudos!
The service people are always friendly and helpful. Services are always done in a timely manner.
Very up front, pleasant experience best every!!!
Ross was amazing to work with. Very polite and courteous about waiting to make sure the trucks that were getting delivered were exactly what they said before pulling my credit. Answered all my questions and helping me find more trucks that were looking to purchase.
We purchased a Buick enclave this year. The purchase and service has been great.
Great customer service, inventory availability, and clean facilities.
quick easy to schedule and service prompt.
Excellent services, wonderful attendance, and affordable costs.
Fast and everyone so nice
Went to dealership to repair key fob for my 2014Dodge truck with 200,000 miles that I purchased from Dale 12 years ago. Didnt have intentions of buying a truck. We drove this 2023 Dodge truck to pool room for lunch for cheeseburgers and before I came back to Somerset, I owned the Dodge truck . Along with 3 other employees, we ate the cheeseburgers there in the showroom.
I was treated very well and feel that I got a reasonable deal on the truck. My age is 72 and hope I am able to put 200,000 miles on this one. Dale, Prentice, Rutherford, and the nice lady where I paid for truck treated me great . Good team!!!
Fast and convenient