Customer Testimonials
Always quality service and products. Josh Barrett has put me in 2 cars in the last year and is always professional and knowledgeable.
Chuck Hudgens and his crew do an awesome job. Very professional.
The people seem to remember me & are always kind. I trust them to take good care of my car.
Great service friendly and honest
Quality
The dealership is well stocked-had the exact Nissan that we wanted. Our entire purchase process was flawless! Staff is extremely helpful in answering any and all questions. Our salesman, Stan was fantastic, same situation with Barry in the parts department, awesome customer service in all areas. Walt did a great job explaining all features and technology, which is vastly different than our 2011 Pathfinder. GREAT dealership and staff!
Great service friendly staff , clean restrooms. Wonderful Manager explains everything.
Wonderful persons helpful and so polite just and all around experience
Excellent,
Professional service and staff.
Every thing
I've been a customer with Don Franklin since 2010 I've bought three vehicles through them if I have the least little problem they are there to fix it with no out-of-pocket fees they are the best when it comes to buying a new vehicle thanks again to all the terrific people working at Don Franklin
Great communication
Great service .
Customer service is wonderful. The service department is very prompt and informative. Never pushing.
Good services
Great products- great service
Very nice service department, knowledgeable staff with a willingness to help above and beyond…
I’m a new customer just purchased jeep compass so far everything is good our salesman very nice and helpful
Friendly service. Service was timely.
Friendly and knowledgeable customer service
Very friendly and nice staff
Friendly staff
Sales staff highly professional and very knowledgeable
Friendly service
I have purchased my last two vehicles there at Don Franklin and Burkesville, Kentucky very pleased with service. They get you in as soon as possible and keep you updated on everything. They’re doing great friendly people.
The people are very polite
So far they have been great
This service department is the best, I would recommend them to anyone I know!!

Straight forward, friendly service without pressure.