Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 21, 2026 — Rated 10 out of 10 by D.J. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Quick and professional

Report a concern   July 21, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is so nice & ready to help in every way

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

We like the friendliness, efficiency, honesty, and quality.

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.D. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Everything: my salesperson JR was great, the service department is always very helpful and professional.

Report a concern   July 21, 2026 — Rated 10 out of 10 by Rosendo Cuchcatla Don Franklin Auto
What do you like about our products and services?

Customer service

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

On time service appointments

Report a concern   July 21, 2026 — Rated 10 out of 10 by Walt Deaton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We were provided fast diagnosis service on short notice while traveling. The ultimate repair, major, was completed, as promised, and priced as promised. Service representative Lyle could not have been better to work with, was awesome.

Report a concern   July 21, 2026 — Rated 10 out of 10 by B.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient and reasonably priced

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great folks to deal with.

Report a concern   July 21, 2026 — Rated 10 out of 10 by D.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Staff was very friendly and easy to deal with.

Report a concern   July 21, 2026 — Rated 10 out of 10 by B.H. Don Franklin London Ford - Service
What do you like about our products and services?

I like the way I was treated and you let me use your vehicle while you worked on mine thank you so much.

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Reliable and quick to service my needs

Report a concern   July 21, 2026 — Rated 10 out of 10 by M.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast friendly setvice

Report a concern   July 21, 2026 — Rated 10 out of 10 by David Bair Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very thorough and excellent service

Report a concern   July 21, 2026 — Rated 10 out of 10 by S.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Close to home

Report a concern   July 21, 2026 — Rated 10 out of 10 by T.E. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I had an awesome experience and got what I wanted and I wasn’t there all day. Sasha was amazing and patient. I would definitely send someone to her.

Report a concern   July 21, 2026 — Rated 10 out of 10 by E.E. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Always good friendly service. Great place to purchase a vehicle new or used

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Always get good service and usually done quickly. I feel I can trust the people in the service dept

Report a concern   July 21, 2026 — Rated 10 out of 10 by S.P.L.T. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Best Service Department in town. Barb and her team do a great job!!

Report a concern   July 21, 2026 — Rated 10 out of 10 by Alyssa Haynes Don Franklin Somerset KIA Sales
What do you like about our products and services?

Best place around that works with poor credit. I lo e my new ride they were able to get approved for me.

Report a concern   July 21, 2026 — Rated 10 out of 10 by T.K. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always nice and friendly and helpful with on your vehicle needs.

Report a concern   July 21, 2026 — Rated 10 out of 10 by Sally Siler Don Franklin London Ford - Service
What do you like about our products and services?

The team is always friendly, knowledgeable and make my appointments quick and easy

Report a concern   July 21, 2026 — Rated 10 out of 10 by M.W. Don Franklin London Ford - Service
What do you like about our products and services?

I was able to get an appointment when I needed it.

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast & efficient service. In/out within an hour in last service

Report a concern   July 21, 2026 — Rated 10 out of 10 by Catherine Mattingly Don Franklin Campbellsville Service Department
What do you like about our products and services?

I went in for an oil change. The men at the desk were very attentive and friendly. The service was completed in the expected time and details were reviewed once complete. Great experience!!

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.P. Don Franklin London Ford - Service
What do you like about our products and services?

Service is performed quickly

Report a concern   July 21, 2026 — Rated 10 out of 10 by V.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Service manager was great.

Report a concern   July 20, 2026 — Rated 10 out of 10 by Larry Hopkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

This makes the 2nd vehicle I have bought there there. Tracy Whitaker is a really nice guy very helpful I would consider buying again in the future I like the Chevy and Ram products haven’t had to use the service dept I hope I don’t have to

Report a concern   July 20, 2026 — Rated 10 out of 10 by M.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Jen was incredibly helpful and great to deal with. A smart female in that area is priceless, give Jen a raise!

Report a concern   July 20, 2026 — Rated 10 out of 10 by B.E. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast service. Good results.


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