Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 15, 2025 — Rated 9 out of 10 by Deborah Wilson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cody was a great person to work with!

Report a concern   November 15, 2025 — Rated 10 out of 10 by Lisa Acey Don Franklin Somerset KIA Sales
What do you like about our products and services?

Customer Service is always excellent, very informative and the staff are exceptional. The Kia vehicles have always been wonderful to drive. Feels like home whenever Im driving it.

Report a concern   November 15, 2025 — Rated 10 out of 10 by K.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt and very nice staff !!

Report a concern   November 15, 2025 — Rated 10 out of 10 by D.Y. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Straight forward, honest and friendly

Report a concern   November 15, 2025 — Rated 9 out of 10 by Hannah Reynolds Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly staff

Report a concern   November 15, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great people fast service & willing to help

Report a concern   November 15, 2025 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I told my sales person (Jacob Choate) what I was looking for. He found it and had it sent to Glasgow lot for me to look at. I didn’t have to shop around, just one stop shop and I love that!! Jacob was a very nice young man and very helpful. I most definitely will come back and tell other people how easy it was to find my dream car. Just hope when that time comes Jacob Choate is there to help me again.

Report a concern   November 15, 2025 — Rated 10 out of 10 by F.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   November 15, 2025 — Rated 10 out of 10 by Heather Stephens Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Always helpful and eager to assist

Report a concern   November 15, 2025 — Rated 9 out of 10 by R.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Never had any of your product or services .

Report a concern   November 15, 2025 — Rated 10 out of 10 by Jennifer Moore Don Franklin Somerset KIA Sales
What do you like about our products and services?

Options for credit. Ins now available at a better price!
Auto pay set up before I left!

Report a concern   November 15, 2025 — Rated 10 out of 10 by Don Morring Don Franklin CDJRF Sales Department
What do you like about our products and services?

Top of the line products and sales people that made me feel comfortable for what is for me, a major purchase

Report a concern   November 15, 2025 — Rated 10 out of 10 by J.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and quick service

Report a concern   November 15, 2025 — Rated 9 out of 10 by S.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and professional.

Report a concern   November 15, 2025 — Rated 10 out of 10 by R.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

It’s really easy to schedule an appointment. The text messaging notifications are great. Quickly got in the car was done quickly. Everything seems to be OK on what they’ve done. And I got out quickly thank you very much.

Report a concern   November 15, 2025 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice friendly hometown convenience!

Report a concern   November 15, 2025 — Rated 10 out of 10 by Robin Engell Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service. Patiently answer questions. Easy to make appointments. Nice new waiting lounge.

Report a concern   November 15, 2025 — Rated 10 out of 10 by J.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything has been stellar from purchase to service.

Report a concern   November 15, 2025 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

What they say they will do, they do. I trust them

Report a concern   November 15, 2025 — Rated 10 out of 10 by M.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The people in the service department were very helpful.

Report a concern   November 15, 2025 — Rated 10 out of 10 by R.K. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

they always do a good job and they’re very friendly and I always feel very satisfied when I come there. I’ve been coming there for the last 14 years to get my car worked on an oil changes.

Report a concern   November 15, 2025 — Rated 10 out of 10 by M.H. Don Franklin Ford - Service
What do you like about our products and services?

Great service center.Very personal service get you in and out on time. Love the new building. Great sales crew.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Michael Spradlin Don Franklin London Ford - Service
What do you like about our products and services?

The service was quick. The staff was very polite and courteous.

Report a concern   November 15, 2025 — Rated 10 out of 10 by James Raim Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service is outstanding.

Report a concern   November 15, 2025 — Rated 10 out of 10 by M.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

I felt like the team was honest about what was going on with my car and wanted to help.

Report a concern   November 15, 2025 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Affordable service and very nice people to work with.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Diane Poindexter Don Franklin Columbia Nissan Service
What do you like about our products and services?

Efficient service. Friendly and accommodating employees.

Report a concern   November 15, 2025 — Rated 10 out of 10 by L.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I have dealt with this company for many years. They have always been very respectful and friendly. They do what I ask and what is needed. Good quality work. Yes, I would recommend them.

Report a concern   November 15, 2025 — Rated 9 out of 10 by J.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service was a little backed up I suppose as my appointment time was for one time and I waited for about 35 minutes before the took my vehicle back for the oil change.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Ronnie Moran Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service personnel are very good and easy to speak to. Get the job done right the first time


Privacy Policy