Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 27, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Andrew and the rest of the team were so so helpful!

Report a concern   April 27, 2026 — Rated 10 out of 10 by M.H. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Quality

Report a concern   April 27, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very courteous and knowledgeable salesperson. Colin was great to deal with.

Report a concern   April 27, 2026 — Rated 10 out of 10 by Scott Vincent Don Franklin Campbellsville Service Department
What do you like about our products and services?

Did not have appointment and they got it done

Report a concern   April 27, 2026 — Rated 10 out of 10 by Steven Durham Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very helpful, nice to deal with not overbearing. Patient.

Report a concern   April 27, 2026 — Rated 10 out of 10 by B.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Service was wonderful and overall we had a great experience.

Report a concern   April 27, 2026 — Rated 10 out of 10 by Rebecca Durham Don Franklin CDJRF Sales Department
What do you like about our products and services?

Selection, friendly not overbearing.

Report a concern   April 27, 2026 — Rated 10 out of 10 by M.P. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Colleen and Cody at Nissan went above and beyond during our car shopping experience. We ended up with a pathfinder picked out by Colleen that we love.

Report a concern   April 27, 2026 — Rated 10 out of 10 by K.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Excellent sales team, wonderful service department. Ordered some accessories from the parts department, excellent service and staff all around!

Report a concern   April 27, 2026 — Rated 10 out of 10 by Kenny Bell Don Franklin Somerset KIA Service
What do you like about our products and services?

I would think about buying a car from just because of the guy name Don who works in service department a very nice man and up front and understanding

Report a concern   April 27, 2026 — Rated 10 out of 10 by Jason Miller Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The salesman was courteous, professional, knowledgeable and made the effort of purchasing; seamless

Report a concern   April 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timeliness on getting service done

Report a concern   April 27, 2026 — Rated 10 out of 10 by K.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

All of the sales staff

Report a concern   April 27, 2026 — Rated 10 out of 10 by Marvin Bargo Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Rusty was awesome salesman

Report a concern   April 27, 2026 — Rated 10 out of 10 by S.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The knowledge, selling to my wishes and not a higher priced vehicle. Being able to trust people there. I also loved the way everyone worked well together as a team. :)

Report a concern   April 27, 2026 — Rated 10 out of 10 by D.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and comfortable environment, no stress.

Report a concern   April 27, 2026 — Rated 10 out of 10 by Violet Hurst Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service great vehicle

Report a concern   April 27, 2026 — Rated 10 out of 10 by G.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Dylan was awesome and he did great taking care of us very patient and very pleasing to deal with.

Report a concern   April 27, 2026 — Rated 10 out of 10 by S.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

You all have great service you all work with me so I could get a car .I really appreciate what you all did an I love my car.

Report a concern   April 27, 2026 — Rated 9 out of 10 by J.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The sales people are extremely nice and willing to do whatever to get you into a new nicer ride. I loved my car saleswoman. I’ll go wherever she goes from now on. The car I wanted wasn’t even on the car lot or dealership. But within an hour the car was back and within the next hour I was out the door. Great car buying experience!!

Report a concern   April 27, 2026 — Rated 10 out of 10 by K.P. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Excellent service beginning to end . Great team to work with!

Report a concern   April 27, 2026 — Rated 10 out of 10 by K.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Excellent

Report a concern   April 27, 2026 — Rated 10 out of 10 by Kirk Nally Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Every new car I have purchased has been through this dealership. They are always professional, courteous, and friendly. I have never had an issue with the sales, parts, service, or financial department's personnel that I have had the pleasure of dealing with. I would highly recommend this dealership to anyone and everyone, and I have! Love this place!

Report a concern   April 27, 2026 — Rated 10 out of 10 by Tiffani Bertram Don Franklin Monticello Sales
What do you like about our products and services?

Our salesman was Justin Allen, I can’t say enough about this guy! He bent over backwards to make sure we got what we were looking for. Didn’t just let us settle. He was the best help and it was the best experience buying a car probably ever! Dale Hansford was the same way!

Report a concern   April 27, 2026 — Rated 10 out of 10 by W.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Cyndi is the best saleswoman at Kia! She knows the cars she selling and do whatever she can to help and make sure you’re satisfied!

Report a concern   April 27, 2026 — Rated 10 out of 10 by M.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like the sales person Paul. He did not pressure us. They were very helpful and straightforward. We weren’t there too long. Great experience

Report a concern   April 27, 2026 — Rated 10 out of 10 by H.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We had no problems with our Kia our salesman has been super good on both our purchases

Report a concern   April 27, 2026 — Rated 9 out of 10 by J.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I was very pleased with our salesperson he was very courteous and very patient

Report a concern   April 27, 2026 — Rated 9 out of 10 by W.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Professionals

Report a concern   April 27, 2026 — Rated 10 out of 10 by Jason Mckeown Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Awesome place to purchase a vehicle, and the service/ parts departments always go above and beyond for myself and my family.


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