Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 13, 2025 — Rated 10 out of 10 by R.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

You work together with people and do what you say you’re going to and you do a good job

Report a concern   November 13, 2025 — Rated 10 out of 10 by K.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   November 13, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

We’ve bought several vehicles from Don Franklin. All different lots. There is always a huge variety of vehicles to choose from and a dealership in almost every town near us.

Report a concern   November 13, 2025 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very dependable service and parts department, friendly and go out of their way to help you Thanks.

Report a concern   November 13, 2025 — Rated 10 out of 10 by Diane Leindecker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and knowledgeable sales staff (Collin was great and sold me my car!, Jamal did a great job sending me information on cars before my visit and the test drive coordinator - can’t remember her name - was also very friendly)

I appreciated their willingness to work with my budget and financing too! And I love my new car!

Report a concern   November 13, 2025 — Rated 10 out of 10 by Joyce Redmond Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly. Like the inspection. Lets me know about any problems the car has. I like being able to drop the car and pick up anytime after it’s ready. I like being called when it is finished.

Report a concern   November 13, 2025 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always great.

Report a concern   November 13, 2025 — Rated 10 out of 10 by A.N. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very good and nice ssleman

Report a concern   November 13, 2025 — Rated 10 out of 10 by J.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly employees, fast service and open to discuss concerns.

Report a concern   November 13, 2025 — Rated 10 out of 10 by J.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

They were great

Report a concern   November 13, 2025 — Rated 9 out of 10 by D.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

John Florence is an old-time friend. The only reason IJohn Florence is an old-time friend. The only reason I come there.

Report a concern   November 13, 2025 — Rated 9 out of 10 by M.T. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Stayed on schedule

Report a concern   November 13, 2025 — Rated 10 out of 10 by E.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Punctual in the service, informative, professional.

Report a concern   November 13, 2025 — Rated 9 out of 10 by D.A. Don Franklin Ford - Service
What do you like about our products and services?

Every one was very helpful

Report a concern   November 13, 2025 — Rated 10 out of 10 by R.J. Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly quick service

Report a concern   November 13, 2025 — Rated 9 out of 10 by B.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Easy to use.

Report a concern   November 13, 2025 — Rated 10 out of 10 by H.O. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I personally like the friendly service advisors and service manager they continue to go over and beyond to keep me advised to the status of any of my vehicles that may be in there for service. They also let me know upfront what it’s gonna cost couldn’t ask for any better people Thank you for taking care. of our needs when it comes to our vehicles, John Last name removed.

Report a concern   November 13, 2025 — Rated 9 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to make appointments which are usually done in a speedy manner

Report a concern   November 13, 2025 — Rated 10 out of 10 by S.P. Don Franklin Ford - Service
What do you like about our products and services?

Great!!!

Report a concern   November 13, 2025 — Rated 10 out of 10 by B.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer service

Report a concern   November 13, 2025 — Rated 10 out of 10 by Paul Newton Don Franklin Bardstown - Service
What do you like about our products and services?

Curtesy and professional

Report a concern   November 13, 2025 — Rated 10 out of 10 by I.M.F.S.I. Don Franklin London Ford - Service
What do you like about our products and services?

Love my Lincoln

Report a concern   November 13, 2025 — Rated 10 out of 10 by J.C. Don Franklin Ford - Service
What do you like about our products and services?

Promptness and quick service

Report a concern   November 13, 2025 — Rated 9 out of 10 by B.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Close to my home.

Report a concern   November 13, 2025 — Rated 10 out of 10 by M.G. Don Franklin Burkesville Service Department
What do you like about our products and services?

Products are great and service is wonderful

Report a concern   November 13, 2025 — Rated 10 out of 10 by Hannah Clark Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very helpful! Always making sure my vehicle is ready to go on the road!

Report a concern   November 13, 2025 — Rated 9 out of 10 by J.Y. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They got to my car quickly and fixed the problem.

Report a concern   November 12, 2025 — Rated 10 out of 10 by L.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Came in for oil change and I was able to get in early.customer service was excellent and cleanest of the store was great

Report a concern   November 12, 2025 — Rated 10 out of 10 by David Mann Don Franklin Burkesville Service Department
What do you like about our products and services?

They did. What they eas supose to do

Report a concern   November 12, 2025 — Rated 10 out of 10 by Andrew Edelen Don Franklin Russell Springs Sales Department
What do you like about our products and services?

We bought a great car from them and a lot of help from a salesman named Blake. He was friendly and very helpful with any questions or concerns.


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