Customer Testimonials
The service staff is always amazing and goes above and beyond!
Fast, friendly, and professional service provided by a great group of folks.
Took my vehicle in and they fixed it the same day !
Wow great job
Prompt friendly service.
It was done quickly.
Extremely professional and friendly service.
I changed, trade and buy more than 100 cars in my life
I'm 66, this dealer made me feel, I was living in 80's 90's . Good old days.
This is my new car dealer for sure. They made me brought from Charlotte NC to London KY, which it was worth it...
I did deal with Cameron, young and respectful gentleman.
I am so happy to work with them.
My next car will be a Raptor.
I will buy from them again
Short wait time for appointments and very short wait for completing service
Great and efficient service.
This was my first experience at a Don Franklin dealership. Everything they say in their ads was demonstrated at the dealership. From the courteous response to the inquiry I had about service on my used car to the actual service appointment that was handled promptly and with genuine kindness. PI sensed that everyone I spoke to or interacted with genuinely wanted to help me and make me feel welcome. The service appointment was handled quickly, and it cost less than I thought it would be. All in all - I was highly satisfied and will definitely be returning should I need additional service.
Staff at Don Franklin Service Department are very professional and treats customers well .
Great Service
Very accommodating & professional.
Very professional above and beyond
I lease a Nissan ‘23 Rogue, and service has always been performed promptly efficiently and easily.
Service is quick, the prices are great, and the employees are friendly and helpful.
Friendly customer service
The service department is the best!
Staff is wonderful. Service is always fast and easy!
The salesman was extremely polite and helpful. He knew the ins and outs of the car he was selling. I also liked the management of the company and how well they handled the sale with me. Very fast and efficient
Everyone is very helpful and friendly
Very friendly & knowledgeable employees.
Good service, really like pick up and delivery
Very helpful.
Not a long wait
Friendly service. Comfortable place to set while my oil is changed
Courtesy, prompt
Good fast service. Make buying easy. Keeps you informed.
Best service around!!
I like to purchase from people I know.
Quick to schedule