Customer Testimonials
It was nice and I was treated like family member
I appreciate the prompt service as that was my only vehicle.
Great service technicians and staff. I would highly recommend Don Franklin Crystal Jeep
Friendly and professional
Reliable, friendly service. Sasha is great at getting the car you want at the price you want! Thank you Sasha!!
Good survivor and you do what you say
The friendliness of the staff!!
Curious and helpful.
Excellent customer service. Kendall and Bobby Bishop are so helpful.
Scheduling the appointment was easy and working with service team on arrival was very helpful.
Very professional I will always bring my vehicle there for service.
My experience with everything has always been good.
Everything
I like that they really tried hard to get the right vehicle for me. But I gave a price range that works for me. Now it is double the price than I intend to spend. Also I gave them a price range for my car payment and they went way over that. Now I'm stuck in to it .
Friendly
The friendly service.
I like the details the process that you guys do it’s just AWESOME!!
No delays, and the employees are very helpful
Service
I just like Ford and Ford people I've always had great service great product very pleased from Don Franklin's Ford
I like having a on time appointment that starts on time
The people are helpful.
Good service. Friendliest people
Always best service
Service staff is very friendly and professional. As I sat in airing each member who walked through greeted me with a smile & a hello.
Friendly and courteous staff in sales and service. Quick to answer calls and assist you in your needs
Quick , honest
They were prompt and knowledgeable,
We loved that it was such a friendly environment and everyone we encountered seemed genuinely happy we were there. Our salesman Ross was honest and never made us feel pressured to buy. Great experience!
They get your approval before any extra work is done

Not high pressure