Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 20, 2026 — Rated 10 out of 10 by Jackie Westmoreland Don Franklin Somerset KIA Sales
What do you like about our products and services?

The salesman was the number one. He got it down for me, and I thank him

Report a concern   April 20, 2026 — Rated 10 out of 10 by G.M. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Was able to schedule easily and the work was done quickly

Report a concern   April 20, 2026 — Rated 10 out of 10 by G.I. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and friendly and completed a major service operation in a timely manner

Report a concern   April 20, 2026 — Rated 10 out of 10 by William Pike Don Franklin Campbellsville Service Department
What do you like about our products and services?

Your dealership is quick and easy to work with

Report a concern   April 20, 2026 — Rated 10 out of 10 by Ruth Mitchell Don Franklin Bardstown - Service
What do you like about our products and services?

Good communication, fair pricing and didn't have to wait long for appointment.

Report a concern   April 20, 2026 — Rated 10 out of 10 by C.M. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Customer service

Report a concern   April 20, 2026 — Rated 10 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to schedule and everyone is always friendly and helpful.

Report a concern   April 20, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always nice and good to deal with

Report a concern   April 20, 2026 — Rated 10 out of 10 by Lisa Gibbons Don Franklin London Ford - Service
What do you like about our products and services?

Just nice and easy to call and make appointments. Usually don't have to wait to be seen. Their pretty quick on service.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Tony Michone Don Franklin Auto
What do you like about our products and services?

Service

Report a concern   April 20, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service guys are great to work with and they get what you asked to be done completed and done right.

Report a concern   April 20, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly

Report a concern   April 20, 2026 — Rated 10 out of 10 by M.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Great experience!

Report a concern   April 20, 2026 — Rated 10 out of 10 by G.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

You have a great lineup of vehicles and a great sales staff. That was very helpful with no pressure.

Report a concern   April 20, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Coupons for oil changes

Report a concern   April 20, 2026 — Rated 10 out of 10 by B.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great customer service.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Kristi Irvin Don Franklin Auto
What do you like about our products and services?

Great hometown service. I highly recommend, Blaine Harden. He was very helpful in helping me find the right car! We have never had a bad experience at Don Franklin — always a pleasant, stress free experience.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Troy Wright Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything is too high but everyone there was nice and helpful

Report a concern   April 20, 2026 — Rated 10 out of 10 by April Golackey Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The staff make it more appealing to the consumer

Report a concern   April 20, 2026 — Rated 10 out of 10 by G.P. Don Franklin Ford - Service
What do you like about our products and services?

Great service. Rear end lubricant seems really expensive compared to auto parts stores

Report a concern   April 20, 2026 — Rated 10 out of 10 by Amanda Gatliff Don Franklin CDJRF Sales Department
What do you like about our products and services?

All the guys on the sales team were awesome and I love my car

Report a concern   April 20, 2026 — Rated 10 out of 10 by Kurt Sowers Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Education regarding maintenance
Great with respecting my time

Report a concern   April 20, 2026 — Rated 10 out of 10 by Joey Davidson Don Franklin Burkesville Service Department
What do you like about our products and services?

Always come away with a good experience

Report a concern   April 20, 2026 — Rated 9 out of 10 by D.C. Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick service and friendly staff

Report a concern   April 20, 2026 — Rated 10 out of 10 by R.G. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I brought my car in for two recalls, and was there less than an hour, and everybody was very friendly and courteous.

Report a concern   April 20, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Your service is great. You have friendly personnel . Easy to schedule appointments.

Report a concern   April 20, 2026 — Rated 10 out of 10 by G.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service. Prompt and great communication

Report a concern   April 20, 2026 — Rated 10 out of 10 by J.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very well organized and completed service in a timely manner!

Report a concern   April 20, 2026 — Rated 10 out of 10 by B.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service is always on time and you are treated very well.

Report a concern   April 20, 2026 — Rated 10 out of 10 by A.A. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Everyone is very helpful


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