Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 17, 2026 — Rated 10 out of 10 by F.C.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

At the Glasgow facility It’s easy and and easy out to get the car serviced and I also so I’ll be waiting in

Report a concern   July 17, 2026 — Rated 10 out of 10 by Joseph Vibbert Don Franklin Burkesville Service Department
What do you like about our products and services?

Tyler is the greatest bestest service manager ever
And that parts manager Joseph!! OH MY GOODNESS!!
Best parts man this side of the Mississippi can’t ask for better parts and service than the don franklin Burkesville team you guys rock

Report a concern   July 17, 2026 — Rated 10 out of 10 by Debbie Kennedy Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficient, thorough and professional.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Kenny Jessie Don Franklin Ford - Service
What do you like about our products and services?

I think that Curtis Pavlik need to be recognized for being an outstanding employee as well a a great human being we are friends and knew his dad well but he also know that I’ve had recently lost my dad to cancer and on the following day that I was in for an oll charge my wife was having surgery in Louisville Kentucky and the results will let us know if she has cancer well on the day of my oils change and tire rotation we had to replace a.part in my whelk which we hasn’t foreseen but I was ok with it and knew it was gonna be awhile I asked Curtis how much he figured the cost would be and I said it needs to be done so do it After a bit of a wait Curtis came and got me and I was gonna pay for the repair and he said I paid for it you have been though enough this year and said he would pray for us I was shocked to say the least and thanked him and offered to pay the bill he would not have it and said he was glad to be able to help out when he could .. now that’s what I call a class act and i will never take any of my feature vehicles anywhere but to Don Franklin motors this is definitely going the extra mile when he didn’t have to thanks once again Curtis and the Don Franklin family for making what was already a tough day just a bit better and it was also dads birthday to boot would have been 79

Report a concern   July 17, 2026 — Rated 10 out of 10 by F.L. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Excellent knowledgeable staff with clear and concise communication wonderful service! Keep up the great work and you will always have return customers because people talk and the word gets around..... Excellent job! I would recommend you to everyone I know!
God bless you guys.!

Report a concern   July 17, 2026 — Rated 10 out of 10 by K.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always on time and comply envoriment

Report a concern   July 17, 2026 — Rated 10 out of 10 by Alexis Stivers Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service as always. Efficient, communicative, and Jennifer always makes sure that I am taken care of. Would recommend to anyone.

Report a concern   July 17, 2026 — Rated 9 out of 10 by J.D. Don Franklin Auto
What do you like about our products and services?

Service dept is great.

Report a concern   July 17, 2026 — Rated 10 out of 10 by T.P. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I’ve always trusted Greg Long in the many choices I’ve made there over the years !

Report a concern   July 17, 2026 — Rated 10 out of 10 by C.D. Don Franklin Auto
What do you like about our products and services?

Easy and fast service

Report a concern   July 17, 2026 — Rated 10 out of 10 by C.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Clean courteous service

Report a concern   July 17, 2026 — Rated 10 out of 10 by L.L.F.L. Don Franklin London Ford - Service
What do you like about our products and services?

The salesman Maxx was easy to work with

Report a concern   July 17, 2026 — Rated 10 out of 10 by Diana Sick Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Genesis is a beautiful car. Kanin is a good salesman. I learned a lot but I de used to buy a BMW X5 hybrid

Report a concern   July 17, 2026 — Rated 10 out of 10 by K.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Trustworthy. And great service/maintenance.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Brandi Oie Don Franklin Somerset GM Service Department
What do you like about our products and services?

Leslie was very understanding and helpful

Report a concern   July 17, 2026 — Rated 10 out of 10 by R.D. Don Franklin Ford - Service
What do you like about our products and services?

The service is always great. The employees are friendly and helpful.

Report a concern   July 17, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone was fantastic! Great customer service

Report a concern   July 17, 2026 — Rated 10 out of 10 by C.R. Don Franklin Corbin CDJR Service
What do you like about our products and services?

I’ve purchased several vehicles here and always got great service

Report a concern   July 17, 2026 — Rated 10 out of 10 by Roger Ross Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Raleigh was the nicest most patient salesman we have ever had. If you need a patient and knowledgeable salesman ask for him

Report a concern   July 17, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Am greatly appreciative of the service preformed on my truck. Thanks to Josiah for what he did.

Report a concern   July 17, 2026 — Rated 9 out of 10 by V.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly helpful people and service

Report a concern   July 17, 2026 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

#

Report a concern   July 17, 2026 — Rated 9 out of 10 by James Lee Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great customer service by everyone involved in our interaction. Special shout out to Misty!

Report a concern   July 17, 2026 — Rated 9 out of 10 by D.E. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast friendly service

Report a concern   July 17, 2026 — Rated 10 out of 10 by E.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good people assisting the appointments

Report a concern   July 17, 2026 — Rated 9 out of 10 by M.K. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very helpful and very fast to set up my loan

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Timline

Report a concern   July 17, 2026 — Rated 9 out of 10 by L.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   July 17, 2026 — Rated 10 out of 10 by Terry Price Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and fast

Report a concern   July 17, 2026 — Rated 10 out of 10 by Tim Miller Don Franklin Campbellsville Service Department
What do you like about our products and services?

I take all of my personal and work vehicles to Gary at Chrysler Dodge service. Always excellent customer service and work has always been done right.

Very professional and honest service center!


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