Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 13, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone was very friendly ! I appreciate the kindness and them being so helpful. Definitely be back

Report a concern   March 13, 2026 — Rated 10 out of 10 by K.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always friendly service.

Report a concern   March 13, 2026 — Rated 10 out of 10 by R.J. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Knowledgeable and friendly staff. Great service

Report a concern   March 13, 2026 — Rated 10 out of 10 by Nancy Walls Don Franklin London Ford - Service
What do you like about our products and services?

Easy to schedule visits and prolems

Report a concern   March 13, 2026 — Rated 10 out of 10 by C.C. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Great vehicles!
Kristion was wonderful. Answered all our questions and worked hard to get us the best deal.
Brandon Hodge was also very easy to work with.

Report a concern   March 13, 2026 — Rated 10 out of 10 by P.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The service department is always able to work with my schedule and accommodate getting my vehicle for services. Caleb and the crew are very knowledgeable about what needs to be done.

Report a concern   March 13, 2026 — Rated 10 out of 10 by C.M. Don Franklin Auto
What do you like about our products and services?

Complementary is good for service .service department is great and get it finished in good time .

Report a concern   March 13, 2026 — Rated 10 out of 10 by T.J. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Courteous and quick

Report a concern   March 13, 2026 — Rated 10 out of 10 by S.C. Don Franklin Burkesville Service Department
What do you like about our products and services?

Great service with a smile I liked all that Don Franklin does for me an my 2024 Hyundai Tucson

Report a concern   March 13, 2026 — Rated 10 out of 10 by B.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Super customer service

Report a concern   March 13, 2026 — Rated 10 out of 10 by A.U. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Very quick and friendly service

Report a concern   March 13, 2026 — Rated 10 out of 10 by D.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My genesis g80 is a luxury suv. Dan was outstanding in welcoming me to the dealership and explaining everything to me. The facility is first class!!! Brad the technician talked with me about my car and the problem. Never been to such a great dealership and I've bought and traded many vehicles. Don't know I'd want to go anywhere else no that I've been to yours.

Report a concern   March 13, 2026 — Rated 10 out of 10 by B.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I like that they are quick and have always done a good job. I appreciate them calling and asking me questions before making decisions about my vehicle.

Report a concern   March 13, 2026 — Rated 10 out of 10 by J.F. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Very thorough and knowledgeable

Report a concern   March 13, 2026 — Rated 10 out of 10 by M.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Professionalism

Report a concern   March 13, 2026 — Rated 10 out of 10 by K.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Great people

Report a concern   March 13, 2026 — Rated 10 out of 10 by L.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

The staff ... always kind .. willing to help... they will answer any questions ... this isn't limited to one individual ... each and everyone I've interacted with has been exceptional.

Report a concern   March 13, 2026 — Rated 10 out of 10 by Phillip Smith Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They got us the vehicle we wanted at a good price and didn’t take all day too get the deal done!!

Report a concern   March 13, 2026 — Rated 10 out of 10 by R.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Never had any problems with the quality of the work.Appointment was always on time but it

Report a concern   March 13, 2026 — Rated 10 out of 10 by J.D. Don Franklin Monticello Service
What do you like about our products and services?

The service manager is straight forward and honest

Report a concern   March 13, 2026 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly staff and employees. The place was clean even the automobile bays which gives it a very professional look.

Report a concern   March 13, 2026 — Rated 10 out of 10 by R.E. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly and helpful. Also no pressure.

Report a concern   March 13, 2026 — Rated 10 out of 10 by C.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The overall design of the GV80 is excellent. It’s a powerful beast of a car. Incredibly well equipped. As far as service goes, I’ve only had the vehicle in for normal maintenance until this last service where I had a few issues. Those issues were handled professionally & as promptly as possible given that parts needed to be ordered.
Genesis communication was outstanding throughout the process, from road side service & especially the dealership. Dan was outstanding at keeping me abreast of the current situation.
Thanks

Report a concern   March 13, 2026 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very helpful and informative. Courteous and polite.

Report a concern   March 13, 2026 — Rated 10 out of 10 by Steven Clan Don Franklin Bardstown - Service
What do you like about our products and services?

They are always keeping u up to speed about your vehicle

Report a concern   March 13, 2026 — Rated 10 out of 10 by Courtney Bingham Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is very nice and accommodating

Report a concern   March 13, 2026 — Rated 10 out of 10 by J.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

I have consistently experienced exceptional service at this location. The staff is always accommodating to my schedule and demonstrates a positive attitude. They take the time to provide thorough explanations, ensuring I fully understand the services offered.

Report a concern   March 13, 2026 — Rated 10 out of 10 by John Mcpheron Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendliness, keeping me informed during my mechanical work and very nice to deal with

Report a concern   March 13, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Service department at this location is top notch!

Report a concern   March 13, 2026 — Rated 9 out of 10 by R.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

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