Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 13, 2025 — Rated 10 out of 10 by Richard Brown Iii Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Great service, no pressure sales and professional and knowledgeable staff.

Report a concern   December 13, 2025 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and fast service

Report a concern   December 13, 2025 — Rated 10 out of 10 by R.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was great. Everything went real well very efficient. Thank you so much. My God bless you all merry Christmas to all God bless.

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything. Very professional.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Julie Perry Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Salesman Colin O’Connell was friendly and helpful but never pushy. Entire process was low stress and able to leave with the car we wanted. Customer Service is excellent. Appreciated reminder text for appointment

Report a concern   December 12, 2025 — Rated 10 out of 10 by Terri Isaacs Don Franklin Somerset KIA Service
What do you like about our products and services?

I like everything about kia I wouldn't go any were else

Report a concern   December 12, 2025 — Rated 10 out of 10 by Y.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Work is done in a timely manner and everyone is friendly and helpful

Report a concern   December 12, 2025 — Rated 10 out of 10 by D.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service!

Report a concern   December 12, 2025 — Rated 10 out of 10 by Gary Upchurch Don Franklin Burkesville Service Department
What do you like about our products and services?

Great service and people!

Report a concern   December 12, 2025 — Rated 10 out of 10 by R.P. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Personality, promptness itemized checklist !!!

Report a concern   December 12, 2025 — Rated 10 out of 10 by William Owens Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast and friendly service

Report a concern   December 12, 2025 — Rated 10 out of 10 by L.M. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Service was done quickly. Staff was friendly.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Derek Mcwhorter Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Attentive to my needs and understands product options that are available.

Report a concern   December 12, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything is great. Nathan Stout is always a great help everyone is friendly and helpful I get all my work done there. I know it will be done right . Thank you

Report a concern   December 12, 2025 — Rated 10 out of 10 by C.P. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and easy to deal with. They take great care of my vehicles.

Report a concern   December 12, 2025 — Rated 10 out of 10 by W.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great people easy to get appointments great service dept and parts dept great people everywhere in dealership

Report a concern   December 12, 2025 — Rated 10 out of 10 by C.T. Don Franklin Somerset KIA Service
What do you like about our products and services?

Helpful, and honest services. Ty is the best in the service dept.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Gregory Shortridge Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Wow, a nice new facility is awesome. Plenty of seating, charging stations and refreshments while you wait for service. The staff is top notch. Thanks

Report a concern   December 12, 2025 — Rated 10 out of 10 by Kerry Sizemore Don Franklin London Ford - Service
What do you like about our products and services?

Do what they say

Report a concern   December 12, 2025 — Rated 10 out of 10 by Mildred Johnson Don Franklin Somerset KIA Service
What do you like about our products and services?

The guys were very nice and helpful with my purchase and would recommend them to my family and friends 🧡

Report a concern   December 12, 2025 — Rated 10 out of 10 by G.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The service and the products are great! The only problems is coupons never work there for a discount!

Report a concern   December 12, 2025 — Rated 10 out of 10 by W.H. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Have a wide variety on hand and the help was excellent

Report a concern   December 12, 2025 — Rated 10 out of 10 by Sandra Music Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

On time. Courtesy to customer. Great reminders. Clean facility. Professional.

Report a concern   December 12, 2025 — Rated 10 out of 10 by P.H. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Excellent customer service!

Report a concern   December 12, 2025 — Rated 10 out of 10 by B.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The staff are friendly and helpful.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Pamela Woods Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Professional, helpful, friendly

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.A.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Efficient, reassuring courteous staff, accommodating appointments.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Steve Werth Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Have had nothing but polite and helpful employees whether on the sales floor or in for maintenance.

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Prompt service. Good products.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Jerry Barnes Don Franklin Lexington GM Service Department
What do you like about our products and services?

It was a quick easy process, my service advisor was great, they got me in and out …


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