Customer Testimonials
Great service!!! The reason I keep coming back!!!
Catarina was so professional and pleasant. She was so much fun to work with.
Max was very helpful and I absolutely love the car I purchased. Everyone was very nice and no one was rude or stared just because I have a service dog.
Ty is always so nice pays attention to what you are saying big heli
Everything
The way the envision drives, not satisfied with the road when wet get back inside the auto!!! Sad!
All your staff seems to be very helpful.Very friendly. Very courteous and knowledgeable about the parts.
Love my Chevy
They are always here to help with no complaints. The type of folks you ask, and you will receive.
Service department was very friendly and the work done on my car was done quickly. They even ran my car thru the car wash. Thank you Derrick!
The service at Don Franklins was fast and efficient. My vehicle was checked at the time of the appointment with no delays. I was updated often about what they had found and how they were going to fix it. The overall appointment didn’t take long at all. Everyone I spoke to was very friendly.
Very convenient and staff is very friendly
Curtis at service desk is awesome to work with
Friendly & quick service!
Very friendly and helpful.
Friendly service
We like our Palisade. ] always good service and nice people.
I am a super busy person and no matter when I call Don Franklin Ford always takes care of my vehicle needs. Of all places I have ever been Don Franklin Ford Service Team is the absolute best!
No where else don’t even come close. They treat me like a family member and always perfect in every way. Excellent across the board!!!
ford dealer. I have a ford product.
We have owned two Santa Fe’s and this makes our second Palisade. This is our first hybrid. The Palisade hybrid is simply outstanding. I love driving this SUV, the visibility through the front windshield is great. I am rather tall and the design of the door allows me to get into the car without hitting my head which was another reason to buy. The safety technology really has been a hallmark for Hyundai and was the deciding factor in our decision to buy our first Santa Fe. The rear view mirror with the camera view allows us to take full advantage of the cargo space. I simply can’t say enough about how much I enjoy my Palisade hybrid. I will add one more thing, my sales representative was so very easy to work with and there was zero pressure to purchase.
Fast and easy
No pressure sales approach
Good communication. Just wish I could get appointments sooner.
The service i received at Don Franklin was outstanding.
I don’t feel like I get ripped off and the car wash extra service means a lot to me! It’s really appreciated!
Very easy to deal with, no issues what’s so ever
We have bought 5 or 6 vehicles from Don Franklin and have always had great service!
Like my mom service department very nice
Timely, professional and friendly service

Easy to get an appointment. Service staff friendly and always available for questions