Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 12, 2025 — Rated 10 out of 10 by B.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Availability!

Report a concern   December 12, 2025 — Rated 10 out of 10 by G.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Free wash and clean up

Report a concern   December 12, 2025 — Rated 10 out of 10 by M.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Very professional work was completed fast

Report a concern   December 12, 2025 — Rated 9 out of 10 by Mark Landis Don Franklin Campbellsville Service Department
What do you like about our products and services?

You even treated an “ out of tower” with respect! Nicely done! Thank you!

Report a concern   December 12, 2025 — Rated 10 out of 10 by K.M. Don Franklin Ford - Service
What do you like about our products and services?

Service gentleman were very professional and eager to help get the issues resolved with my truck

Report a concern   December 12, 2025 — Rated 10 out of 10 by M.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service is fine vehicle is great so far

Report a concern   December 12, 2025 — Rated 10 out of 10 by B.C. Don Franklin Burkesville Service Department
What do you like about our products and services?

Very courteous and professional. Just as cheap or cheaper than anywhere else. You don’t have to wait to long.

Report a concern   December 12, 2025 — Rated 10 out of 10 by R.K. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly good service

Report a concern   December 12, 2025 — Rated 10 out of 10 by Laronnda Vella Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very professional and helpful!!

Report a concern   December 12, 2025 — Rated 10 out of 10 by Chris Hensley Don Franklin Bardstown - Service
What do you like about our products and services?

Very nice people

Report a concern   December 12, 2025 — Rated 10 out of 10 by L.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service that I got Thursday morning was amazing. The service April and the 2 guys that work with her was wonderful. They got my truck back to me the same day. It’s always good to have a good shoulder to cry on thank you April. I will always do my oil change there from now on. Wonderful job everyone!!!!

Report a concern   December 12, 2025 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional and pleasant service department. I like the on-line scheduling system. Pleasant environment while waiting for my vehicle.

Report a concern   December 12, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professional and courteous

Report a concern   December 12, 2025 — Rated 10 out of 10 by Norma Miniard Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You do good work. Everyone is very nice and friendly.

Report a concern   December 12, 2025 — Rated 10 out of 10 by K.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast friendly and did a great job

Report a concern   December 12, 2025 — Rated 9 out of 10 by C.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Willingness to help

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

You have a great team especially Tommy Stearns and Lance. The service department is also great.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Matthew Knipp Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly people and dependable products. I would highly recommend your company

Report a concern   December 12, 2025 — Rated 10 out of 10 by W.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

I like getting text messages to remind me that it's time for an oil change or other services my vehicle could need. Also , the wait time isn't long .

Report a concern   December 12, 2025 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

They seem to be pretty honest people over there

Report a concern   December 12, 2025 — Rated 10 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and efficient.
Nice waiting area too

Report a concern   December 12, 2025 — Rated 10 out of 10 by Erica Cox Don Franklin Ford - Service
What do you like about our products and services?

I appreciate the ease of making and getting an appointment and I appreciate the honesty Don Franklin provides!

Report a concern   December 12, 2025 — Rated 10 out of 10 by L.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Not having to wait a long time!

Report a concern   December 12, 2025 — Rated 10 out of 10 by Patricia Couch Don Franklin London Ford - Service
What do you like about our products and services?

The products are available. The service is always outstanding. They always have a smile and treat you like you are special!!

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.K. Don Franklin Bardstown - Service
What do you like about our products and services?

Staff was friendly and helpful

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.G. Don Franklin Ford - Service
What do you like about our products and services?

The people really care about you and give 100 percent attention to your needs,

Report a concern   December 12, 2025 — Rated 10 out of 10 by W C Gilliam Iii Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Hyundai stands behind its products.
Their products do what they say they will do.
Their products are competitively and fairly priced.
They have the latest technology.
Sonata, in my opinion is the best value full size sedan on the American market.
Don Franklin is the best auto dealership I’ve ever worked with, from soup to nuts!

Report a concern   December 11, 2025 — Rated 10 out of 10 by S.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nothing.

Report a concern   December 11, 2025 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

Staff is friendly and helpful

Report a concern   December 11, 2025 — Rated 10 out of 10 by J.D. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick to get me in and quick to get me out. Knowledgable staff and excellent technicians


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