Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 9, 2025 — Rated 10 out of 10 by Russell Goff Don Franklin Somerset GM Service Department
What do you like about our products and services?

Attention to detail.

Report a concern   October 9, 2025 — Rated 10 out of 10 by Larry Reeder Don Franklin Columbia Nissan Service
What do you like about our products and services?

On time and very courteous

Report a concern   October 9, 2025 — Rated 10 out of 10 by Wendy Stewart Don Franklin Somerset KIA Service
What do you like about our products and services?

It was very professional and quick

Report a concern   October 9, 2025 — Rated 10 out of 10 by Karen Skaggs Don Franklin Campbellsville Service Department
What do you like about our products and services?

Convrnient

Report a concern   October 9, 2025 — Rated 10 out of 10 by G.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

You get right to work on my car.

Report a concern   October 9, 2025 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Everythin!!

Report a concern   October 9, 2025 — Rated 10 out of 10 by R.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great quality and exlemplary service

Report a concern   October 9, 2025 — Rated 10 out of 10 by Noah Williams Don Franklin Auto
What do you like about our products and services?

The product was designed to be used to improve the performance of my vehicle and it did, the service was top notch, the person helping me was amazing. Will be back again, the only place I will take my Jeep.

Report a concern   October 9, 2025 — Rated 9 out of 10 by Alicia Strong Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer has been up front about service that are based on mileage and generally cost extra but she prepares me for upcoming service and l won’t be surprised

Report a concern   October 9, 2025 — Rated 10 out of 10 by B.C. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Great staff quality work

Report a concern   October 9, 2025 — Rated 10 out of 10 by Lori Boblitt Don Franklin Bardstown - Service
What do you like about our products and services?

The service department always helps me out and gets me in and out pretty quickly

Report a concern   October 9, 2025 — Rated 10 out of 10 by W.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Do a good job. Trustworthy

Report a concern   October 9, 2025 — Rated 10 out of 10 by Howard Bartlett Don Franklin Somerset KIA Service
What do you like about our products and services?

Awesome customer service!!!!

Report a concern   October 9, 2025 — Rated 10 out of 10 by C.H. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Fast, knowledgeable service.

Report a concern   October 9, 2025 — Rated 10 out of 10 by S.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

This was our first service on a new purchase. We really liked the convenience of the valet service!

Report a concern   October 9, 2025 — Rated 9 out of 10 by Danny Kidd Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly professional

Report a concern   October 9, 2025 — Rated 10 out of 10 by K.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

It’s all good, from the time you come in and to the time you leave, service is good and fast

Report a concern   October 9, 2025 — Rated 9 out of 10 by G.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I really like the Tacoma’s as I am on my fourth one and the service is outstanding

Report a concern   October 9, 2025 — Rated 10 out of 10 by Karla Young Don Franklin Monticello Service
What do you like about our products and services?

I have been doing business with this dealership for over 20 years. I would never go anywhere else. They are just like family. I can trust.
Their work is flawless and the kindness makes you feel right at home.

Report a concern   October 9, 2025 — Rated 10 out of 10 by Jimmy Gribbins Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast friendly early to book appointment

Report a concern   October 9, 2025 — Rated 10 out of 10 by B.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast service

Report a concern   October 9, 2025 — Rated 10 out of 10 by K.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone’s always friendly and great service!

Report a concern   October 9, 2025 — Rated 10 out of 10 by Wilbert Edwards Don Franklin Campbellsville Service Department
What do you like about our products and services?

Love my Canyon and your Service .

Report a concern   October 9, 2025 — Rated 10 out of 10 by Jeff Smith Don Franklin Auto
What do you like about our products and services?

We like the price and Hayley sales person was great to work with.

Report a concern   October 9, 2025 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything was perfect!

Report a concern   October 9, 2025 — Rated 10 out of 10 by John Adams Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly people to deal with! And they don’t waste any time getting the job done!

Report a concern   October 9, 2025 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick service and polite and informative employees

Report a concern   October 9, 2025 — Rated 10 out of 10 by F.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was performed quick and through.

Report a concern   October 9, 2025 — Rated 10 out of 10 by J.Z. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Price was fair. Wait time was reasonably

Report a concern   October 9, 2025 — Rated 10 out of 10 by T.H. Don Franklin Monticello Service
What do you like about our products and services?

Excellent customer service


Privacy Policy