Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 8, 2025 — Rated 10 out of 10 by E.M. Don Franklin Burkesville Service Department
What do you like about our products and services?

Very dependable

Report a concern   October 8, 2025 — Rated 10 out of 10 by P.C. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

The service is top notch. Mike Elkins is a great salesman. He and his manager in Elizabethtown are very helpful and try to help you into the vehicle you want at a good price.

Report a concern   October 8, 2025 — Rated 9 out of 10 by K.L. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I have only dealt with your service department. They are always very friendly and accommodating.
Not sure if this has changed but you didn’t have loaner cars when the repair was lengthy. Hopefully you offer this service now.

Report a concern   October 8, 2025 — Rated 10 out of 10 by S.A. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I love the custom service and the amazing people that work at the Don Franklin hyundai of somerset

Report a concern   October 8, 2025 — Rated 10 out of 10 by K.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Brad Lovitz was very hospitable and knowledgeable

Report a concern   October 8, 2025 — Rated 9 out of 10 by T.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Can get a service appointment when you want it.

Report a concern   October 8, 2025 — Rated 10 out of 10 by D.T. Don Franklin Monticello Sales
What do you like about our products and services?

Great salesman.

Report a concern   October 8, 2025 — Rated 10 out of 10 by K.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great quality
Friendly team

Report a concern   October 8, 2025 — Rated 10 out of 10 by J.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good

Report a concern   October 8, 2025 — Rated 10 out of 10 by Miranda Stauffer Don Franklin Ford - Service
What do you like about our products and services?

Very friendly, easy to schedule an appointment and work is always done well

Report a concern   October 8, 2025 — Rated 10 out of 10 by Georgia Worley Don Franklin Somerset KIA Service
What do you like about our products and services?

I like that one person was assigned to my case and he followed me from start to finish. When I called about the vehicle he was the one who answered my questions and gave me updates.

Report a concern   October 8, 2025 — Rated 10 out of 10 by Terry Baker Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The are quick to get you in to service your vehicles They do a top notch job quality wise. They have outstanding interpersonal skills. The also explain everything to you when you get the bill.

Report a concern   October 8, 2025 — Rated 10 out of 10 by K.L. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly and honest

Report a concern   October 8, 2025 — Rated 10 out of 10 by M.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Timely

Report a concern   October 8, 2025 — Rated 10 out of 10 by C.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

So far my van is running like a new one.
Appreciate your business

Charolette Last name removed

Report a concern   October 8, 2025 — Rated 10 out of 10 by Inc Leasor Electric, Inc Don Franklin Ford - Service
What do you like about our products and services?

Everything

Report a concern   October 8, 2025 — Rated 10 out of 10 by L.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

I had a bad sensor on my car. They give me a car to drive while they ordered my part, that, means a lot. Customer service is their top priority.

Report a concern   October 8, 2025 — Rated 10 out of 10 by J.A. Don Franklin Bardstown - Service
What do you like about our products and services?

All of you guys so nice

Report a concern   October 8, 2025 — Rated 10 out of 10 by Debra Huffman Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service and very nice and helpful staff

Report a concern   October 8, 2025 — Rated 10 out of 10 by M.O. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Prompt and courteous

Report a concern   October 8, 2025 — Rated 10 out of 10 by L.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

We have purchased 2 or more cars there and are very satisfied with the selection and service. If they don’t have it, they will find it Service employees are very friendly and helpful

Report a concern   October 8, 2025 — Rated 10 out of 10 by L.L. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The employees there are super nice, and the mechanics also are very very helpful

Report a concern   October 8, 2025 — Rated 10 out of 10 by A.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Your staff is always fast, friendly, and takes the time to listen and explain things.

Report a concern   October 8, 2025 — Rated 10 out of 10 by James Pierce Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good people

Report a concern   October 8, 2025 — Rated 10 out of 10 by Bethel Watkins Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nice and friendly service

Report a concern   October 8, 2025 — Rated 10 out of 10 by Lelia Ball Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service department is great! It is a clean comfortable place to wait for service. All technicians we have dealt with are polite and knowledgeable.
I really appreciate the gluten free snack options!

Report a concern   October 8, 2025 — Rated 10 out of 10 by M.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service and auto care

Report a concern   October 8, 2025 — Rated 10 out of 10 by D.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Timely. Very efficient

Report a concern   October 8, 2025 — Rated 10 out of 10 by W.B.J. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The people are very courteous and helpful

Report a concern   October 8, 2025 — Rated 10 out of 10 by W.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

We were well pleased with the job.


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