Customer Testimonials
Excellent fast friendly service
I appreciate and respect everyone at Don Franklin. Everyone is very kind, caring, helpful. When my Kona needs routine oil changes or I have any questions, I only go to Don Franklin. I call or go in person and I know we are always very easy relaxed patient with all questions and answers.
I appreciate Don Franklin
Reliable products with awesome customer service.
I love my kia n when my car gets serviced the staff is all so friendly
Very timely service, kept well informed throughout the process. Friendly staff.
Very friendly and courteous and professional to help when bringing in a vehicle. Able to communicate with me about mine when it was necessary. The loaner vehicle I was provided was really great. I really liked the car.
They are always pleasant and willing to work with you to give you best service for your dollar!
They were very helpful!!!
You replaced my car engine honoring the recall.
The dealership staff was very knowledgeable. I think Ford is a good product and I will return for future services. Thank you, Gary Winningham.
Luke at Russell springs does a great job.
I like to trade locally real satisfied with my salesman she didn’t wouldn’t pushy. I don’t like people be real pushy. She was really good with me. I just I like don’t like a lot of BS and she she’s all right. Y’all need to keep Nikki. She keeps your nerves calm she just told you what she got shows you what she get and you make your own man up no push I like it you and Nikki a five star.
From sales to service it’s always been awesome
Service is great and employees are friendly and helpful
Don Franklin has a friendly, courteous staff. They take of problems quickly and efficiently.
The customer service
I feel I’m dealing with someone who actually cares. I understand it’s their job, however they care about the person buying the car. I know we all work for money at our jobs, however, I never feel pressured, rushed or taken advantage of. I’ve bought two vehicles from there. Ive always felt like I got a fair deal .
Everyone is friendly and seems to like their jobs. Service people are great and i get excellent work on my vehicles.
Quick and courteous service
Customer service friendly
Staff is nice. Efficient
Easy to schedule visits. Back the warranties well
It was my choice with no pressure either take what they offered or negotiate
Just to be able to drop off your vehicle and it will be taken care of.
This makes my 4 th Nissan a great service place
Easy to deal with. Done most of it over the phone cause I’m not close by. Stood by everything that was talked about over the phone.
Fast service and easy to schedule
Ty was extremely helpful and professional
Awesome
The work was done quickly and properly. The staff was friendly.