Customer Testimonials
Great prices, great service after the sale
The service department always goes above and beyond to make sure we are taken care of.
Friendly service. Reasonable prices. Quality work.
I was very happy with the cost of my oil change, tire rotation and inspection at Don Franklin Bardstown Express
Convenient, comfortable setting, friendly staff and they always keep you up to what’s going on with your vehicle.
Quick and easy, great communication and honesty.
Friendly - helpful- professional!
Gary Lambert is friendly and works to put the customer first.
Changed my oil quickly and everyone was very nice and courteous.
Small business with personal connections
The technician was very informative and used terms that I could understand. The service department kept me updated. The entire process from scheduling my appointment to having my car diagnostic performed and repaired was stress free.
Kindness and trustworthiness
Staff are always professional and friendly. You are alway updated on vehicle concerns and upfront cost! They go out of their way to get you safely back on the road as affordable as possible
Listened to what was wrong with my vehicle and so have been patient with me to get it fixed
I had my oil changed and waited in the lounge. It didn’t take very long to do it and it was comfortable waiting in the lounge.
Customer service
Good customer service from Derek Lester. They will call if something expensive needs done before they fixed. No surprises with them.
Professional service in a timely manner. The guys who helped me was Danis and Tyler and they were great. I’ve purchased 2 Kia from Don Franklin in the last 6 months, and love them so far! They advertise treating folks like family, and that’s a very true statement!
Always cares good care of car
No wait time and reasonable prices
They are Great!!
Jennifer was professional and courteous and did not pressure for unnecessary services.
Reliable cars and good people 👌
Had oil & filter changed, rotated tires, checked fluids & hoses. Very friendly, knowledgeable, and respectful!
People are very nice and service is good
Great customer service.
It’s simple. And the employees explain things in a way I understand
The friendliness of the staff
Service is great!
Super friendly staff and associates and love that Don Franklin is Christian. Love that you show old black and white wholesome shows on the tv and that there is a kjv bible available for ppl to read. Keep up the good work