Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 7, 2025 — Rated 10 out of 10 by R.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Got me in and out quick

Report a concern   November 7, 2025 — Rated 10 out of 10 by B.L. Don Franklin London Ford - Service
What do you like about our products and services?

Very dependable and easy to work with

Report a concern   November 7, 2025 — Rated 10 out of 10 by F.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prompt and courteous service.

Report a concern   November 7, 2025 — Rated 9 out of 10 by C.O. Don Franklin Glasgow Service Department
What do you like about our products and services?

SERVICE DEPARTMENT WAS ACCOMODATING AND HELPFUL

Report a concern   November 6, 2025 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

The convenience of having service at the dealership is very nice!

Report a concern   November 6, 2025 — Rated 10 out of 10 by B.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great tires at a good price. Friendly customer service.

Report a concern   November 6, 2025 — Rated 10 out of 10 by Keri Wilkinson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Fast, friendly, and knowledgeable staff!

Report a concern   November 5, 2025 — Rated 9 out of 10 by L.P. Don Franklin Ford - Service
What do you like about our products and services?

Well trained service

Report a concern   November 5, 2025 — Rated 10 out of 10 by K.C. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone there was very nice and efficient

Report a concern   November 5, 2025 — Rated 10 out of 10 by S.G. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Our salesman was wonderful to work with (Mike Elkins)
The rest of the staff kindly helped us work out details for our loan!
Great Inventory

Report a concern   November 5, 2025 — Rated 9 out of 10 by T.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people are very nice. Everyone seems to be very professional. I also appreciate the mailed coupons.

Report a concern   November 5, 2025 — Rated 9 out of 10 by S.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Branda was very nice

Report a concern   November 5, 2025 — Rated 10 out of 10 by P.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

One word: Excellence!
Great staff that are friendly!
Great waiting area!
Quality service!
Short wait time!

Report a concern   November 5, 2025 — Rated 10 out of 10 by S.P. Don Franklin Burkesville Sales
What do you like about our products and services?

Reliable

Report a concern   November 5, 2025 — Rated 10 out of 10 by T.J. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We really appreciate the top-notch customer service we received. They always go out of their way to make every experience, a good one. There's a reason we continue to deal with Don Franklin.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Melanie Bridges Don Franklin Auto
What do you like about our products and services?

Super friendly and fast

Report a concern   November 5, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service registration is alway prompt, courteous and very accommodating! Actual service has been thorough and often offer additional considerations for future service needs.

Report a concern   November 5, 2025 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great quality and service!! Fast and reliable every time!!!🙌🏾

Report a concern   November 5, 2025 — Rated 10 out of 10 by D.D. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The van we bought has been great. The sales staff were excellent. The only minor issue we had was with the finance person who we felt was trying to sell us additional coverage we told him we were not interested in.

Report a concern   November 5, 2025 — Rated 9 out of 10 by Melody Hintz Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great friendly employees got me in and out of my oil change pretty quick.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Franklin Franklin Management Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service department

Report a concern   November 5, 2025 — Rated 10 out of 10 by P.G. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Awesome work and product

Report a concern   November 5, 2025 — Rated 10 out of 10 by Vickie Phipps Don Franklin London Ford - Service
What do you like about our products and services?

Quick and very nice people in service

Report a concern   November 5, 2025 — Rated 10 out of 10 by W.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent

Report a concern   November 5, 2025 — Rated 10 out of 10 by R.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff, nice waiting area, good service and very knowledgeable.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Marvin Collier Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Don Franklin's Service Department is top quality and very thorough. My wait time was minimal and the problem was cleared up quickly.

Report a concern   November 5, 2025 — Rated 10 out of 10 by A.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Products are higher but great service

Report a concern   November 5, 2025 — Rated 10 out of 10 by K.G. Don Franklin London Ford - Service
What do you like about our products and services?

I like being advised about the condition of my vehicle.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Jerry Ward Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything I love Kia’s

Report a concern   November 5, 2025 — Rated 10 out of 10 by K.K. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly and reliable


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