Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 16, 2026 — Rated 10 out of 10 by Blake Miller Don Franklin Russell Springs Service
What do you like about our products and services?

Fast and easy service. Very kind

Report a concern   July 16, 2026 — Rated 10 out of 10 by G.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

So far everything

Report a concern   July 16, 2026 — Rated 10 out of 10 by Thom Scott Don Franklin Burkesville Service Department
What do you like about our products and services?

Service is always great there, the techs are very knowledgeable and always make the best recommendations for my vehicle. Didn’t have to wait all day for my service to be completed either. Great staff and even better service!

Report a concern   July 16, 2026 — Rated 9 out of 10 by D.I. Don Franklin Ford - Service
What do you like about our products and services?

Friendly service.

Report a concern   July 16, 2026 — Rated 10 out of 10 by John Mcpheron Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendliest people and very helpful

Report a concern   July 15, 2026 — Rated 10 out of 10 by J.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly fast service

Report a concern   July 15, 2026 — Rated 10 out of 10 by E.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Worked with us on a payment and very knowledgeable

Report a concern   July 15, 2026 — Rated 9 out of 10 by A.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Service and sales especially Tanner

Report a concern   July 15, 2026 — Rated 10 out of 10 by D.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Our sale rep was fabulous. And the finance manager was incredibly helpful.

Report a concern   July 15, 2026 — Rated 10 out of 10 by B.M. Don Franklin London Ford - Service
What do you like about our products and services?

Jacob in the service department is very informative about everything and great to work with

Report a concern   July 15, 2026 — Rated 10 out of 10 by R.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I love how everybody pitches in to make sure you are getting the best care you can get.

Report a concern   July 15, 2026 — Rated 9 out of 10 by D.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Well it’s a ford dealer. The friendly knowledgeable staff.

Report a concern   July 15, 2026 — Rated 10 out of 10 by W.L. Don Franklin Corbin CDJR Service
What do you like about our products and services?

They help you find what you need. The service dept. keeps keep it in top condition.

Report a concern   July 15, 2026 — Rated 10 out of 10 by D.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Cost, fast service, friendly staff, etc

Report a concern   July 15, 2026 — Rated 10 out of 10 by R.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service manager was very friendly and we had or car service completed fast.

Report a concern   July 15, 2026 — Rated 10 out of 10 by K.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I had a wonderful experience buying my first pathfinder. Unfortunately I recked it about 6 weeks into having it. I came back and bought a second one with Coleen who is absolutely the best. I would highly recommend Nissian.

Report a concern   July 15, 2026 — Rated 10 out of 10 by Lora Smith Don Franklin CDJRF Sales Department
What do you like about our products and services?

We liked our sales representative Niki. She wasn’t pushy on selling us our vehicle, considerate of our wants and needs. She wasn’t pushy, she was a God sent

Report a concern   July 15, 2026 — Rated 10 out of 10 by J.W. Don Franklin Russell Springs Service
What do you like about our products and services?

good service

Report a concern   July 15, 2026 — Rated 10 out of 10 by L.J. Don Franklin Monticello Service
What do you like about our products and services?

Getting in and out

Report a concern   July 15, 2026 — Rated 10 out of 10 by Billy Robinson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   July 15, 2026 — Rated 10 out of 10 by G.W. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly efficient staff & easy to schedule an appointment

Report a concern   July 15, 2026 — Rated 10 out of 10 by Harold Gilreath Don Franklin Somerset GM Service Department
What do you like about our products and services?

No problems

Report a concern   July 15, 2026 — Rated 10 out of 10 by G.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very nice. Easy to deal with. Smooth buying process

Report a concern   July 15, 2026 — Rated 10 out of 10 by Joshua Clark Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone from don franklin is just amazing, best car company we ever experienced in our 20+ years of buying our vehicles!!

Report a concern   July 15, 2026 — Rated 10 out of 10 by James Dykes Don Franklin Somerset KIA Sales
What do you like about our products and services?

The warranty and friendly staff.

Report a concern   July 15, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The price.

Report a concern   July 15, 2026 — Rated 10 out of 10 by L.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Love GMC’s and the people there are truthful

Report a concern   July 14, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The ONLY place to buy a vehicle from in Somerset Ky!

Report a concern   July 14, 2026 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service is wonderful. Doug is always friendly and helpful and very knowledgeable of his job.

Report a concern   July 14, 2026 — Rated 10 out of 10 by Ted Stidham Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service department at Campbellsville Don Franklin Ram is the best. Always have a great experience. Highly recommend!


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