Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 21, 2026 — Rated 10 out of 10 by N.B. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Friendly people

Report a concern   April 21, 2026 — Rated 10 out of 10 by E.P. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very friendly and up front

Report a concern   April 21, 2026 — Rated 10 out of 10 by S.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Well Kyle was good enough to explain things to me that I was not sure about. He was very accommodating with me cleaning my stuff out of my trade in. Even though I asked a lot of questions he did not get aggravated about it at all. Once I made it clear of what my needs were in my future vehicle he was able to narrow things down and help me save money because I really thought I was going to have to buy a larger vehicle. He gave me a large selection and once we found one that was within price range and agreeable, he got it here quickly and I was very pleased with the sale.

Report a concern   April 21, 2026 — Rated 9 out of 10 by J.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I can not answer at this time since I have not purchased or used your services yet
I may purchase product if you have the best price

Report a concern   April 21, 2026 — Rated 10 out of 10 by Stephanie Oakes Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Chaz was absolutely amazing

Report a concern   April 21, 2026 — Rated 10 out of 10 by D.D. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly and helpful

Report a concern   April 21, 2026 — Rated 10 out of 10 by M.T. Don Franklin Burkesville Service Department
What do you like about our products and services?

I like the courtesy of everyone and the cleanliness of the waiting areas.

Report a concern   April 21, 2026 — Rated 10 out of 10 by RichARD GASKIN Don Franklin Monticello Service
What do you like about our products and services?

Service department is excellent!!

Report a concern   April 21, 2026 — Rated 10 out of 10 by G.W. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I didn't buy anything, I just had an oil change.

Report a concern   April 21, 2026 — Rated 10 out of 10 by T.S. Don Franklin Auto
What do you like about our products and services?

Your internet listings brought me to purchase from you. Once I arrived, the buying process was simple and seamless.

Report a concern   April 21, 2026 — Rated 10 out of 10 by Jo Ellen Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the personalized service and the promptness. Jennifer is exceptional in knowing my vehicle. The waiting room is so nice. Pleasant experience.;

Report a concern   April 21, 2026 — Rated 10 out of 10 by P.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service team is professional and courteous. I have always felt like a priority there.

Report a concern   April 21, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and seems accurate acceptable service. Jennifer is a good service representative.

Name removed

Report a concern   April 21, 2026 — Rated 10 out of 10 by K.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They get you in quickly, clean waiting area, explain things well.

Report a concern   April 21, 2026 — Rated 10 out of 10 by N.R. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Service preventative maintenance department is very efficient and communication is excellent.

Report a concern   April 21, 2026 — Rated 10 out of 10 by P.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Staff is helpful and courteous!

Report a concern   April 21, 2026 — Rated 10 out of 10 by K.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Service/Quick Lane vehicle check in staff are very friendly and professional.

Report a concern   April 21, 2026 — Rated 10 out of 10 by K.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service team and excellent customer service!

Report a concern   April 21, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast service. Friendly employees. They don't try and sell you things you don't need. Reasonable prices.

Report a concern   April 21, 2026 — Rated 10 out of 10 by D.W. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick service

Report a concern   April 21, 2026 — Rated 10 out of 10 by E.R. Don Franklin Monticello Sales
What do you like about our products and services?

We purchased the vehicle we wanted.

Report a concern   April 21, 2026 — Rated 9 out of 10 by R.P. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick service.

Report a concern   April 21, 2026 — Rated 10 out of 10 by L.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

I haven’t bought any products yet but the Service department is excellent. Steven and Chris are very personable and professional. Both show concern for your vehicle and work to get a timely appointment for you. Yeah… I highly recommend the Service department.

Report a concern   April 21, 2026 — Rated 10 out of 10 by Haven Graves Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and easy service. Well done. Great people

Report a concern   April 21, 2026 — Rated 10 out of 10 by T.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Conner dos a great job!

Report a concern   April 21, 2026 — Rated 10 out of 10 by D.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is so nice and friendly and makes you feel they appreciate our business.

Report a concern   April 21, 2026 — Rated 10 out of 10 by C.E. Don Franklin Russell Springs Service
What do you like about our products and services?

They were very courteous and the service was quick. Very satisfied.

Report a concern   April 21, 2026 — Rated 10 out of 10 by Kenny Kamber Don Franklin London Ford - Service
What do you like about our products and services?

The excellent staff working there.

Report a concern   April 20, 2026 — Rated 10 out of 10 by W.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Your Salesmen are courteous and helpful. Your inventory has a nice selection.

Report a concern   April 20, 2026 — Rated 9 out of 10 by Greg Dykes Don Franklin Campbellsville Service Department
What do you like about our products and services?

Timely and efficient service


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