Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 25, 2026 — Rated 10 out of 10 by L.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Got the car in for service in a timely manner. Didn’t take too long for the service to be done.

Report a concern   August 25, 2026 — Rated 10 out of 10 by A.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always get me in on time and keep my up to date on needs

Report a concern   August 25, 2026 — Rated 10 out of 10 by G.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Promptness. Very friendly

Report a concern   August 25, 2026 — Rated 10 out of 10 by G.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly personnel

Report a concern   August 25, 2026 — Rated 10 out of 10 by S.W. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Excellent customer service and excellent service on my car.

Report a concern   August 25, 2026 — Rated 9 out of 10 by Jeffery Short Don Franklin Burkesville Service Department
What do you like about our products and services?

Conveniently located. Services were provided quickly. Friendly staff and worked with my schedule.

Report a concern   August 25, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Customer service with attention to detail from the time that you hand over the keys to your vehicle to the point of pick-up.

Report a concern   August 24, 2026 — Rated 10 out of 10 by Jeannie Atwood Don Franklin Russell Springs Service
What do you like about our products and services?

Helpful and kind. Took care of the problem..

Report a concern   August 24, 2026 — Rated 9 out of 10 by Michael Skeeters Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything was very quick, compared to other dealership.

Report a concern   August 24, 2026 — Rated 10 out of 10 by W.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

The service is grate and timely. Convenient location.

Report a concern   August 24, 2026 — Rated 10 out of 10 by Jennifer Buckman Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

As far as service, I’m glad you’re open on Saturdays! Keeps me from taking a day off work just for an oil change. Your sales people go above and beyond to help find what you’re looking for! The Finance team are top notch too! Everyone is helpful & friendly!!!

Report a concern   August 24, 2026 — Rated 10 out of 10 by Rosetta Griffith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and informative

Report a concern   August 24, 2026 — Rated 9 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get appointments.

Report a concern   August 24, 2026 — Rated 10 out of 10 by Tanner Channey Don Franklin London Ford - Service
What do you like about our products and services?

Your staff is incredibly hospitable and knowledgeable.

Report a concern   August 24, 2026 — Rated 10 out of 10 by A.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Very professional

Report a concern   August 24, 2026 — Rated 10 out of 10 by W.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly salesmen, friendly services guys. It’s been a good experience. I would HIGHLY recommend Don Franklin.

Report a concern   August 24, 2026 — Rated 9 out of 10 by S.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Saturday appointment availability

Report a concern   August 24, 2026 — Rated 10 out of 10 by G.N.I. Don Franklin Ford - Service
What do you like about our products and services?

Good service

Report a concern   August 24, 2026 — Rated 10 out of 10 by Ashley Taylor Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Super easy to work with. Super easy to schedule services. Staff are always friendly and helpful!

Report a concern   August 24, 2026 — Rated 10 out of 10 by K.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

There great

Report a concern   August 23, 2026 — Rated 10 out of 10 by Milton Malone Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone in the service department that I dealt with was extremely courteous, friendly, and helpful

Report a concern   August 23, 2026 — Rated 10 out of 10 by Carl Towery Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast friendly service

Report a concern   August 23, 2026 — Rated 10 out of 10 by Madeleine Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service, staff keeping customer informed, I would highly recommend

Report a concern   August 22, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Way you are treated

Report a concern   August 22, 2026 — Rated 10 out of 10 by K.K. Don Franklin London Ford - Service
What do you like about our products and services?

Top notch service.

Report a concern   August 22, 2026 — Rated 10 out of 10 by V.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Cleanliness of waiting room with coffee!

Report a concern   August 22, 2026 — Rated 10 out of 10 by Weldon Goodman Don Franklin Burkesville Service Department
What do you like about our products and services?

Brought my vehicle in for its first oil change. I was waited on quickly and even though their were 4 people ahead of me, it didn't take 40 minutes before they called my name.
I was made comfortable while waiting and it was fun to look at the 2024 corvette sitting in the lobby!

Report a concern   August 22, 2026 — Rated 10 out of 10 by D.T. Don Franklin London Ford - Service
What do you like about our products and services?

Nice good service

Report a concern   August 21, 2026 — Rated 10 out of 10 by G.W. Don Franklin Bardstown - Service
What do you like about our products and services?

The oil change and tire rotation was very quick and Jen VanArsdale was very courteous and very efficient. Awesome person to greet the customers and get signed in.

Report a concern   August 21, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great


Privacy Policy