Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 28, 2026 — Rated 10 out of 10 by J.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly service. Wait time was very reasonable! price for maintenance of vehicle was reasonable. will come again.

Report a concern   January 28, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

I have my 2nd Sportage and I love it. I drove the first one for 8 years and gave it to my husband to drive.

I bought a hybrid this time and I'm really happy with it.

When I come in for any kind of service the people are great!!
Report a concern   January 28, 2026 — Rated 10 out of 10 by Betty Crouch Don Franklin Somerset KIA Service
What do you like about our products and services?

Very prompt and friendly service.

Report a concern   January 28, 2026 — Rated 10 out of 10 by Debbie Cook Don Franklin Somerset KIA Sales
What do you like about our products and services?

salesmen go above and beyond to help and keep going back to Don Franklin family
Report a concern   January 28, 2026 — Rated 10 out of 10 by E.T. Don Franklin Ford - Service
What do you like about our products and services?

Good
Report a concern   January 28, 2026 — Rated 10 out of 10 by B.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Sales staff here are the best, very helpful, not pushy and will work hard to find exactly the best fit for their customers!
Report a concern   January 28, 2026 — Rated 10 out of 10 by Edwin Price Don Franklin Somerset GM Service Department
What do you like about our products and services?

GM products & great friendly service. What could be better?
Report a concern   January 28, 2026 — Rated 10 out of 10 by C.D. Don Franklin Ford - Service
What do you like about our products and services?

Excellent service from friendly and professional staff!
Report a concern   January 28, 2026 — Rated 10 out of 10 by C.P. Don Franklin Ford - Service
What do you like about our products and services?

Everyone is very nice and friendly. And everyone is knowledgeable about the products they offer!

Report a concern   January 28, 2026 — Rated 9 out of 10 by Carrol Spears Don Franklin Burkesville Service Department
What do you like about our products and services?

Great fast service! Professional!
Report a concern   January 27, 2026 — Rated 10 out of 10 by M.L.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service department was great.
Report a concern   January 27, 2026 — Rated 10 out of 10 by P.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professionalism of staff
Report a concern   January 27, 2026 — Rated 10 out of 10 by Donna Joseph Don Franklin Somerset KIA Sales
What do you like about our products and services?

10 year warranty

Report a concern   January 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Alexis is the Service Department is excellent. She is very professional and a joy to work with in servicing my 2025 Hyundai Palisade.
Report a concern   January 27, 2026 — Rated 10 out of 10 by S.B. Don Franklin Ford - Service
What do you like about our products and services?

The service people were very helpful!

Report a concern   January 27, 2026 — Rated 10 out of 10 by M.O. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

I like the easy and quick process it was buying a car. I told Kyree what I wanted and he sent me something right away, he was very knowledgeable and super nice! Definitely recommend!
Report a concern   January 27, 2026 — Rated 10 out of 10 by H.K. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They are of good quality and dependable and the service is very good.
Report a concern   January 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Monticello Service
What do you like about our products and services?

Simple and fast
Report a concern   January 27, 2026 — Rated 10 out of 10 by N.R. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

The deal was straight forward and easily communicated. Most of the paperwork was done before I ever arrived at the showroom and it worked great with my schedule. Donnie was very helpful and very driven to help me find the product that I wanted.
Report a concern   January 27, 2026 — Rated 9 out of 10 by Jackie Cummins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always polite and friendly

Report a concern   January 27, 2026 — Rated 10 out of 10 by K.C. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Service was warm and Kind
Thanks again.
The Product has Outstanding Manufacturing
Qualities which is very noteworthy
Report a concern   January 27, 2026 — Rated 10 out of 10 by B.T. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Staff was very friendly!
Report a concern   January 26, 2026 — Rated 10 out of 10 by Kista Upchurch Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brian is the Beat!
Report a concern   January 26, 2026 — Rated 10 out of 10 by Darin Horton Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan was very nice and helpful took time to help me find a truck

Report a concern   January 26, 2026 — Rated 10 out of 10 by L.A. Don Franklin Burkesville Sales
What do you like about our products and services?

Sales Rep
Report a concern   January 26, 2026 — Rated 10 out of 10 by F.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales people are friendly

Report a concern   January 26, 2026 — Rated 10 out of 10 by Sam Quillen Don Franklin Somerset KIA Sales
What do you like about our products and services?

Excellent sales reps , care for your needs, and quick to take care of any concerns. Very helpful

Report a concern   January 26, 2026 — Rated 10 out of 10 by Neal Burress Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Only thing I’ll own !
Report a concern   January 26, 2026 — Rated 10 out of 10 by Joyce Pelly Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly service

Report a concern   January 26, 2026 — Rated 10 out of 10 by Kayla Bramel Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly and non pushy


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