Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 20, 2026 — Rated 10 out of 10 by Roger Simpson Don Franklin Campbellsville Service Department
What do you like about our products and services?

They do good work and I didn’t have to wait long!

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.S. Don Franklin Ford - Service
What do you like about our products and services?

Quick and friendly service

Report a concern   May 20, 2026 — Rated 10 out of 10 by Bertha Hayre Don Franklin London Ford - Service
What do you like about our products and services?

Verry fast job

Report a concern   May 20, 2026 — Rated 10 out of 10 by Dale Robins Don Franklin Ford - Service
What do you like about our products and services?

Super cooperative.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Sangey Patel Don Franklin Burkesville Service Department
What do you like about our products and services?

Good service

Report a concern   May 20, 2026 — Rated 10 out of 10 by Treatta Gearing Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service workers are always very polite, helpful snd friendly! Always get service done in a timely manner

Report a concern   May 20, 2026 — Rated 10 out of 10 by Sharon Bledsoe Don Franklin Ford - Service
What do you like about our products and services?

Good service

Report a concern   May 20, 2026 — Rated 10 out of 10 by C.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Very friendly and courteous

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

We feel like family. You guys have a taken amazing care of us and we’re so grateful for you. Kyle, Justin T, Steve, Rick, Ray, you guys always rock and are the reason we won’t go anywhere else. God Bless.

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always have time to discuss my needs and address what service I need

Report a concern   May 20, 2026 — Rated 10 out of 10 by K.T. Don Franklin Auto
What do you like about our products and services?

Great service and sales reps were very helpful

Report a concern   May 20, 2026 — Rated 10 out of 10 by Tim Perry Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly and efficient service.

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Service department was excellent in keeping me informed. The technician was able to explain exactly what he was doing. When I got my truck everything looked like it was brand new.

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.L. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Always have been a ford fan sense i was 4 years old. Parents only had Fords all their lives. Ford sales the best ford truck and has for 40 years straight. Thank you ford family. Super proud to be one also.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Vanessa Barbe Don Franklin CDJRF Sales Department
What do you like about our products and services?

I knew what I wanted and Mark got on the internet, found it and had it delivered the next day! This was the easiest car purchase ever!!

Report a concern   May 20, 2026 — Rated 9 out of 10 by Austin Siler Don Franklin Somerset KIA Sales
What do you like about our products and services?

Steven was helpful and nice car

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ease of purchase snd no presdure

Report a concern   May 20, 2026 — Rated 10 out of 10 by Bryan Mcdonald Don Franklin Columbia Nissan Service
What do you like about our products and services?

Easy to get in for services. The job is always done right. The service staff go out of their way to help meet their customers needs.

Report a concern   May 20, 2026 — Rated 9 out of 10 by T.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

We never bought anything

Services was polite

Report a concern   May 20, 2026 — Rated 10 out of 10 by D.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly and try to help first time buyers

Report a concern   May 20, 2026 — Rated 10 out of 10 by Elizabeth Elam Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything oil changes are fast and very reasonably priced. Buying a new car is always a pleasure when working with Max Watson!!

Report a concern   May 20, 2026 — Rated 10 out of 10 by P.K. Don Franklin Monticello Sales
What do you like about our products and services?

There awesome bunch class act

Report a concern   May 20, 2026 — Rated 10 out of 10 by F.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

NA

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.P. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Friendly service, clean inventory.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Lelah Ingram Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always great service with my best interest in mind.

Report a concern   May 20, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The mechanics and service shop are fantastic.

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.A. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I have only been there for the first time. I only had a multipoint inspection for a pre-owned vehicle.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Benjamin Vance Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wonderful service department! Fast and always courteous. A good visit every time.

Report a concern   May 20, 2026 — Rated 10 out of 10 by W.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service dept is well managed by Don. He actually listens to you and solves your problems.

Report a concern   May 20, 2026 — Rated 9 out of 10 by J.H. Don Franklin Auto
What do you like about our products and services?

Quick and easy car buying process. No excessive dealer fees.


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