Customer Testimonials
The service team walked me through my first service for my new car. Very helpful, thorough and knowledgeable. I had a lot of questions and everyone was very helpful!
Ransom Griffey was friendly and helpful, though we never got to the point of negotiating a lease price on an Enclave. I would still like to know if it would be worth traveling from NJ to lease a vehicle in Kentucky
Top notch service by folks that make you feel welcomed, appreciated and valued.
Beautiful showroom, excellent customer support and knowledgeable salesman.
No pressure sales misty couch professional and informative
Friendly, professional, and explain what has been done or needs to be done.
The variety of vehicles was impressive, and I really appreciated that vehicles could be brought in from other lots for added convenience. The salesman we worked with, Cody Thompson, was absolutely excellent! He was very knowledgeable about every vehicle we asked about and was more than willing to grab the keys for each one we wanted to see and test drive—which was quite a few—but he did it all with a smile.
Cody took the time to thoroughly explain every detail as we narrowed down our options and walked us through the entire purchasing process. He was personable, patient, and made what is usually a stressful experience for me feel easy and enjoyable.
I love my new vehicle and all the services offered, and I will definitely be a returning customer when it’s time for another purchase!
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Well I like being able to get in quickly for them to service my SUV
Everyone at Don Franklin worked very hard to help us find the truck we were looking for. Have always found the people at Don Franklin to be friendly and professional.
The sale person Anthony was a great sales person
Staff were very professional and work was completed in a very timely manner.
Pretty fast service
Great customer service and top notch respect!
Everything was great thank you
Workers were friendly.
Love how friendly and helpful everyone is.
Your excellent job and maintenance in my car and customer service.
Great service and it didn’t take long!
Gentleman behind the enteric counter was nothing but nice and courteous. He didn’t try to push a service we didn’t need on us
Friendly employees. Answer questions that you have. Scheduling appointments for oil changes has been very easy.
Shipped a truck down to Etown from Corbin for me to look at. Very nice clean vehicle.
Jon Wagers is EXCELLENT. Professional staff all around. They are not pushy like many dealerships. Worth the 2 hour trip.
Salesman and finance personnel were very easy and knowledgeable
Very nice and caring to the customers.
Ease of transaction!
Love
Honesty, straight foward attitude, no pushing. Very friendly staff. Lew is the best.
Had a van and a great salesman
Do great work and the staff is very friendly! They do everything in a timely manner