Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 16, 2026 — Rated 10 out of 10 by Kevin Atwood Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Excellent service and sales. I had very little free time to trade. Working 2 hours away from the dealership for a month but they made it effortless. Great customer service across the board. I’ve already had work done with the service dept in the past, it’s always been very professional, hospitable and gracious service. I will gladly recommend Don Franklin in Campbellsville Ky.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Wendy Carroll Don Franklin Ford - Service
What do you like about our products and services?

Friendly staff, and informative about what had been done and was done in a timely manner.

Report a concern   May 16, 2026 — Rated 10 out of 10 by N.L. Don Franklin Ford - Service
What do you like about our products and services?

Very efficient

Report a concern   May 16, 2026 — Rated 10 out of 10 by Robert Doane Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Fast and professional service. Knowledgeable staff

Report a concern   May 16, 2026 — Rated 10 out of 10 by Sheila Jones Don Franklin Bardstown - Service
What do you like about our products and services?

I feel like I can trust them and will do a good job

Report a concern   May 16, 2026 — Rated 10 out of 10 by H.P. Don Franklin Bardstown - Service
What do you like about our products and services?

It's always done right the first time and I'm always informed of everything before any work is done, all the way down to price. I'm also not treated badly if I need to separate repairs into two different services if I cannot afford to do it all at once.

Report a concern   May 16, 2026 — Rated 10 out of 10 by M.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and friendly service.

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast & so easy

Report a concern   May 16, 2026 — Rated 10 out of 10 by R.H. Don Franklin Russell Springs Service
What do you like about our products and services?

I like that you have OE parts.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Marina Rush Don Franklin Burkesville Service Department
What do you like about our products and services?

I enjoy the quick and friendly service!

Report a concern   May 16, 2026 — Rated 10 out of 10 by B.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Graydon Koger the service advisor was very polite and helpful answering questions concerning my vehicle

Report a concern   May 16, 2026 — Rated 10 out of 10 by Carissa Wolford Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jackson Brown is a wonderful and helpful salesman. Goes above & beyond!! As well as the finance guy (can’t remember his name) excellent service!

Report a concern   May 16, 2026 — Rated 10 out of 10 by Edith Hamilton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service personal are honest and informative.

Report a concern   May 16, 2026 — Rated 10 out of 10 by T.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt and abiding to our needs

Report a concern   May 16, 2026 — Rated 10 out of 10 by B.R. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great selection and friendly service

Report a concern   May 16, 2026 — Rated 10 out of 10 by A.A. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Employees and managers go the extra mile. They really try to work with you and we appreciate that. We recommend them.

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.Y. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The inventory and friendly/professional staff

Report a concern   May 16, 2026 — Rated 10 out of 10 by Mark Lucas Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything was great. Collin was absolutely wonderful

Report a concern   May 16, 2026 — Rated 10 out of 10 by T.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Communication

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Jacob was very helpful.

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good reliable vehicle. Staff was excellent and answered any and all questions with superior know and helped in all way

Report a concern   May 16, 2026 — Rated 10 out of 10 by D.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Products have all been durable, service has been great and completed in a timely manner, workers have all been polite, honest, caring, etc.

Report a concern   May 16, 2026 — Rated 9 out of 10 by Susie Mathis Don Franklin Ford - Service
What do you like about our products and services?

Exceptional Service

Report a concern   May 15, 2026 — Rated 10 out of 10 by J.D. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Everyone one is treated good . They all make you feel at home.

Report a concern   May 15, 2026 — Rated 10 out of 10 by R.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything and the gentleman who took care of us was the best!! Thank you so much for your service

Report a concern   May 15, 2026 — Rated 10 out of 10 by Tricia Nitz Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

That I can always count on the one person that I know who makes it great for me and gets it done Lamar has always been amazing

Report a concern   May 15, 2026 — Rated 10 out of 10 by D.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick efficient and friendly

Report a concern   May 15, 2026 — Rated 10 out of 10 by D.T. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Super!

Report a concern   May 15, 2026 — Rated 10 out of 10 by Tonya Pritchett Don Franklin Burkesville Sales
What do you like about our products and services?

They are all very friendly. I like the fact that I didn’t feel pressured into doing anything or buying something that I didn’t want. They offered information and explained everything in detail to me. This was my first new car purchase. I highly recommend. Brenda was the sales person I had the pleasure of dealing with. Again I highly recommend them for a vehicle purchase if you’re looking.

Report a concern   May 15, 2026 — Rated 10 out of 10 by B.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Employee was helpful in explaining what they discovered


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