Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 14, 2026 — Rated 10 out of 10 by C.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Treated me fair. Good service. Nice people. Been going for many years. Long time friends with Lois Cox and several others.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Barry Carrier Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like the service that we get 10

Report a concern   August 14, 2026 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Brandon was great

Report a concern   August 14, 2026 — Rated 10 out of 10 by A.J. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Good selection

Report a concern   August 14, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Chad is amazing, although we are still car shopping you are ranked number one on our list

Report a concern   August 14, 2026 — Rated 10 out of 10 by S.W. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Tanner was great and everyone was very friendly and courteous. Everything went smooth and didn't take long at all to get all the documents signed. Still trying to get used to where everything is on this car but absolutely love it. Had to call Tanner 2 Days Later with some questions and he was very gracious and helpful. If I ever decide to buy another car, I will definitely check with Don Franklin Chevrolet first.

Report a concern   August 14, 2026 — Rated 10 out of 10 by M.P. Don Franklin Burkesville Sales
What do you like about our products and services?

We are a repeat customer because we are treated like a person not just a number. Brenda has sold us the last 2 vehicles that we have purchased. She did not give us the take it or like it attitude and we appreciate that.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Nathan Myers Don Franklin Burkesville Sales
What do you like about our products and services?

Excellent customer service and treat people fairly.

Report a concern   August 14, 2026 — Rated 10 out of 10 by F.F.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Excellent CDJR SERVICE DEPT.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Destani Bewely Don Franklin London Ford - Service
What do you like about our products and services?

Name brand parts and oils. Fast at getting checkup completed

Report a concern   August 14, 2026 — Rated 10 out of 10 by Mauricee Johnson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and they got our car back to us within business hours. Josiah was a great representative as well

Report a concern   August 13, 2026 — Rated 10 out of 10 by T.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service staff was great, service on my vehicle was quick. Very nice facility

Report a concern   August 13, 2026 — Rated 10 out of 10 by Gary Athon Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was excellent. The technician was very attentive with the problem on my 2Phone number removed Ram and was able to resolve it.
The customer representative was also very much interested in getting the problem solved .
It was a pleasant experience.
Thanks
Gary Athon

Report a concern   August 13, 2026 — Rated 10 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

All was good service thinks

Report a concern   August 13, 2026 — Rated 10 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Outstanding

Report a concern   August 13, 2026 — Rated 10 out of 10 by Shanelle Guffey Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great Customer Service

Report a concern   August 13, 2026 — Rated 10 out of 10 by B.W. Don Franklin Ford - Service
What do you like about our products and services?

Little pricey

Report a concern   August 13, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great team

Report a concern   August 13, 2026 — Rated 10 out of 10 by L.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan was great

Report a concern   August 13, 2026 — Rated 10 out of 10 by Keith Marcum Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin Chevrolet has a top notch service department and friendly staff.

Report a concern   August 13, 2026 — Rated 9 out of 10 by Thomas Cleverley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My wife and I have come to find that Nissan vehicles are dependable and that Don Franklin Nissan is a great place to have them serviced to get the best life out of your Nissan. We have a 2011 Pathfinder, a 2019 Frontier, and a 2021 Titan.

Report a concern   August 13, 2026 — Rated 10 out of 10 by A.D. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

I like Ralph and Trey. Everyone else on the lot was great too! I just don’t know their names. The office was cool and clean. We were offered several cars to test drive. Great service.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Alice Daugherty Don Franklin Bardstown - Service
What do you like about our products and services?

Fast in and out, explains what will be done if having more than just an oil change. Appreciate appt being on time after arriving and not waiting an hour just to get to me.

Report a concern   August 13, 2026 — Rated 10 out of 10 by F.J. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly staff

Report a concern   August 12, 2026 — Rated 10 out of 10 by Eugene Hopkins Don Franklin London Ford - Service
What do you like about our products and services?

The product is the best and so is the service

Report a concern   August 12, 2026 — Rated 10 out of 10 by S.L. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

I love Toyota vehicles

Report a concern   August 12, 2026 — Rated 10 out of 10 by B.F.D.F. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Excellent service from the service department. Always very courteous

Report a concern   August 12, 2026 — Rated 10 out of 10 by S.O. Don Franklin Russell Springs Service
What do you like about our products and services?

I’m from out of town and the service dept had my car ready in a couple hours thanks to all that were involved

Report a concern   August 12, 2026 — Rated 10 out of 10 by I.P. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

All the staff at the Mitsubishi office were the nicest people, and helpful in every way.

Report a concern   August 12, 2026 — Rated 9 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

I was there for 2 recalls. Fine service.


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