Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 19, 2026 — Rated 9 out of 10 by M.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service but like all auto dealerships you need more technicians.

Report a concern   August 19, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Y'all go above and beyond

Report a concern   August 19, 2026 — Rated 10 out of 10 by D.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Awesome people

Report a concern   August 19, 2026 — Rated 10 out of 10 by Penny Cillufffo Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nathan, Jonah, and other Nathan were patient, compassionate and flexible when my car transmission died. Very kind and helpful people.

Report a concern   August 19, 2026 — Rated 10 out of 10 by K.Y. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

First name removed is the man

Report a concern   August 19, 2026 — Rated 10 out of 10 by S.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Excellent sales people awsome facilities

Report a concern   August 19, 2026 — Rated 10 out of 10 by Kaylee Mongold Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

I love the vehicle I purchased and my salesperson was really nice and informative. We’ve gotten a lot of cars here and have always had a good experience

Report a concern   August 19, 2026 — Rated 10 out of 10 by Linda Doan Don Franklin Somerset KIA Service
What do you like about our products and services?

great vehicles to choose from and very friendly staff that provides excellent service from all departments.

Report a concern   August 18, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly staff that is very helpful and always willing to help

Report a concern   August 18, 2026 — Rated 10 out of 10 by A.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I appreciate the friendliness of your employees, Jacob is always there to schedule my appointments at a time that works with my schedule. This is my 3rd car I have purchased from your dealership and one I trust.

Report a concern   August 18, 2026 — Rated 10 out of 10 by M.P. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

They were very friendly and the got me in and out with my trucks oil change very quixkly

Report a concern   August 18, 2026 — Rated 10 out of 10 by S.A. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Everything

Report a concern   August 18, 2026 — Rated 10 out of 10 by B.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was preformed on time

Report a concern   August 18, 2026 — Rated 10 out of 10 by T.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Open on Saturday

Report a concern   August 18, 2026 — Rated 10 out of 10 by K.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast and great customer service

Report a concern   August 18, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff & knowledgeable

Report a concern   August 18, 2026 — Rated 10 out of 10 by R.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service and employees

Report a concern   August 18, 2026 — Rated 10 out of 10 by L.A.J.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Welcoming and friendliness of the staff.

Report a concern   August 18, 2026 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Nice and takes care of customers

Report a concern   August 18, 2026 — Rated 10 out of 10 by J.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Customer service was great very polite employees

Report a concern   August 18, 2026 — Rated 10 out of 10 by P.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service department is great

Report a concern   August 18, 2026 — Rated 9 out of 10 by M.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great customer service

Report a concern   August 18, 2026 — Rated 10 out of 10 by L.L. Don Franklin Auto
What do you like about our products and services?

Very friendly people from sales to service. Never any hassle or pressure to buy vehicle. Service was quick and thorough and I left with the feeling of the car being taken care of.

Report a concern   August 18, 2026 — Rated 10 out of 10 by Steve Muse Don Franklin Burkesville Service Department
What do you like about our products and services?

Great people

Report a concern   August 18, 2026 — Rated 10 out of 10 by Angella Leslie Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and friendly service.

Report a concern   August 18, 2026 — Rated 10 out of 10 by R.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly fast professional

Report a concern   August 18, 2026 — Rated 10 out of 10 by Charles Judd Don Franklin Campbellsville Service Department
What do you like about our products and services?

G M fan Good people to work with Joe Lee and Don Shuffett

Report a concern   August 18, 2026 — Rated 10 out of 10 by S.I. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service dept is great!!! Got me in the next day!!

Report a concern   August 18, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Punctual and thorough. I am treated with respect and my concerns are addressed.

Report a concern   August 18, 2026 — Rated 10 out of 10 by R.W. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Staff very friendly and transparent on services and costs.


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