Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 10, 2026 — Rated 10 out of 10 by Jack Robinson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service!

Report a concern   July 10, 2026 — Rated 10 out of 10 by G.Z. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and thorough friendly staff

Report a concern   July 10, 2026 — Rated 10 out of 10 by S.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast service, very courteous, easy to book appointments.

Report a concern   July 10, 2026 — Rated 10 out of 10 by A.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service staff friendly and not pushy.

Report a concern   July 10, 2026 — Rated 9 out of 10 by D.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff, prompt service

Report a concern   July 10, 2026 — Rated 10 out of 10 by Katherene Loveless Don Franklin Somerset KIA Service
What do you like about our products and services?

Great vehicles and great friendly, helpful employees.

Report a concern   July 10, 2026 — Rated 10 out of 10 by J.A. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Selection of vehicles. Staff was courteous and helpful.

Report a concern   July 10, 2026 — Rated 10 out of 10 by Reggie Gosser Don Franklin Russell Springs Service
What do you like about our products and services?

Service was very fast.

Report a concern   July 10, 2026 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything. I love my car and I love the service you give me when I bring it in.

Report a concern   July 10, 2026 — Rated 10 out of 10 by N.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very quick

Report a concern   July 9, 2026 — Rated 10 out of 10 by Stephanie Taylor Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great salesperson

Report a concern   July 9, 2026 — Rated 10 out of 10 by Frank Miller Don Franklin Bardstown - Service
What do you like about our products and services?

Very pleased with the appearance of the dealership
and the professionalism of the entire staff

Report a concern   July 9, 2026 — Rated 10 out of 10 by M.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and helpful workers! Nice waiting area for myself and my kiddos.

Report a concern   July 9, 2026 — Rated 10 out of 10 by Harry Watters Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service department is a world class team and that’s an understatement

Report a concern   July 9, 2026 — Rated 10 out of 10 by D.D. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

If you find a car you like on the website they will bring it to your location or area.

Report a concern   July 9, 2026 — Rated 9 out of 10 by K.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything was great. Everyone was helpful. I appreciate the quick service.

Report a concern   July 9, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Customer service is great!

Report a concern   July 9, 2026 — Rated 10 out of 10 by W.W. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Reliability

Report a concern   July 9, 2026 — Rated 9 out of 10 by R.R. Don Franklin Auto
What do you like about our products and services?

Efficient. Fairly priced.

Report a concern   July 9, 2026 — Rated 10 out of 10 by H.P. Don Franklin Ford - Service
What do you like about our products and services?

I have always been a Ford girl I’m from Detroit

Report a concern   July 9, 2026 — Rated 10 out of 10 by Randy Kirkbride Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly staff.

Report a concern   July 9, 2026 — Rated 9 out of 10 by Victoria Hooten Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ty Cobbs was very Welcoming

Report a concern   July 9, 2026 — Rated 9 out of 10 by B.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Very thorough, friendly and speedy!

Report a concern   July 9, 2026 — Rated 9 out of 10 by B.P. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly service!

Report a concern   July 9, 2026 — Rated 10 out of 10 by Wayne Ross Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great product and services.

Report a concern   July 9, 2026 — Rated 10 out of 10 by James Avritt Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great salesman in Ross! Very helpful.

Report a concern   July 9, 2026 — Rated 10 out of 10 by Tony Brock Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I have had a great experience with the sales team especially John and his back up on this 2026 truck thank you all very much for working with me. I have a 2022 high country that the service department has kept up service and repairs for me ( thank you Steve and everyone else) all the people are very nice and helpful including part department.

Report a concern   July 9, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very frie day staff and helpful.

Report a concern   July 9, 2026 — Rated 10 out of 10 by J.J. Don Franklin London Ford - Service
What do you like about our products and services?

Very quick but checking out person was not a nice lady treated us like we was stupid

Report a concern   July 9, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly always come out to tell you what your car needs or that they’re done and they walk you up to the police station


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