Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 16, 2026 — Rated 10 out of 10 by Robert Costanzo Don Franklin Bardstown - Service
What do you like about our products and services?

Keep us informant of the repairs to our vehicle got the repairs done in a reasonable time and keep informed on the progress

Report a concern   April 16, 2026 — Rated 10 out of 10 by C.G.J. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly, knowledgeable, and helpful staff.

Report a concern   April 16, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is quality and very friendly and professional staff

Report a concern   April 16, 2026 — Rated 10 out of 10 by S.V. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very respectful and knowledgeable business

Report a concern   April 16, 2026 — Rated 10 out of 10 by L.P. Don Franklin Monticello Service
What do you like about our products and services?

Love my jeep good product.

Report a concern   April 16, 2026 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

service was quick and hassle free

Report a concern   April 16, 2026 — Rated 10 out of 10 by D.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Good service and nice people to work with

Report a concern   April 16, 2026 — Rated 10 out of 10 by C.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent customer service!

Report a concern   April 16, 2026 — Rated 9 out of 10 by Christine Burnham Don Franklin Bardstown - Service
What do you like about our products and services?

Very polite. Quick service. Answers all questions.

Report a concern   April 16, 2026 — Rated 10 out of 10 by V.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

This oil change was quick and efficient. Good advice about tires. Waiting area much improved since my last visit.

Report a concern   April 16, 2026 — Rated 10 out of 10 by N.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The service department does an excellent job.

Report a concern   April 16, 2026 — Rated 10 out of 10 by D.N. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Reliable

Report a concern   April 16, 2026 — Rated 10 out of 10 by Donny Wells Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service and friendly people

Report a concern   April 16, 2026 — Rated 10 out of 10 by P.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The employees are very friendly and knowledgeable!

Report a concern   April 16, 2026 — Rated 10 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Efficiency and communication of issues

Report a concern   April 16, 2026 — Rated 10 out of 10 by Courtney Heim Don Franklin Columbia Nissan Service
What do you like about our products and services?

The sales associate, Blaine, was very nice and helpful in my buying experience! They handled a small issue that came up in the buying process proficiently :). I will look to them with future purchases!

Report a concern   April 16, 2026 — Rated 10 out of 10 by R.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Professional and courtesy driven!

Report a concern   April 16, 2026 — Rated 9 out of 10 by A.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Customer service courteous and explains good.

Report a concern   April 16, 2026 — Rated 10 out of 10 by T.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very knowledgeable and friendly staff.

Report a concern   April 16, 2026 — Rated 10 out of 10 by Cameron Peterson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone treats me like Family even after I left from working there. Great place!

Report a concern   April 15, 2026 — Rated 10 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

Polite explanation of service given

Report a concern   April 15, 2026 — Rated 10 out of 10 by Leslie Puryear Don Franklin Ford - Service
What do you like about our products and services?

The people are friendly. Best dealership I have been to in many days.

Report a concern   April 15, 2026 — Rated 10 out of 10 by S.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

OEM Parts

Report a concern   April 15, 2026 — Rated 10 out of 10 by R.A. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Sales person was vary helpful and knowledgeable

Report a concern   April 15, 2026 — Rated 10 out of 10 by D.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my Hyundai, and want the best service, even if that means driving 3 hours around trip to come back to Don Franklin’s store.
The service is thorough, and in minimal time.
All employees have friendly, respectful and helpful.
A pleasure doing business with Don Franklin!!

Report a concern   April 15, 2026 — Rated 10 out of 10 by Deborah Ellegood Don Franklin Lexington GM Service Department
What do you like about our products and services?

Customer service is excellent

Report a concern   April 15, 2026 — Rated 10 out of 10 by S.Y. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan (service advisor) and Kanon (my sales guy) are both so very attentive to my cars needs and my personal concerns for my car and its performance. They're always willing to discuss every issue with me and, together, search for the best available resolution.

Report a concern   April 15, 2026 — Rated 10 out of 10 by D.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and informative

Report a concern   April 15, 2026 — Rated 10 out of 10 by R.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

There was minimal waiting both to get the truck in and service completed.

Report a concern   April 15, 2026 — Rated 10 out of 10 by F.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy, in and out no problem!


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