Customer Testimonials
I have been a Chevrolet owner since 1965.
I like the salesman (Justin Burton) that no matter when I walk in, treats me like family.
Have rarely had a problem with my GM vehicle!
Friendly, answers all of our questions and work hard at getting what we wanted and needed.
Sales staff were very nice and answered all of our questions. They were all very personable and easy to talk to.
I like Kia brand I’ve been with Kia for awhile. Good service from Stanley Simcox
Customer service is always so nice and welcoming!
Style of vehicles; warranty; more options for less money than other brands.
I was able to get everything handled with no problems. I'll just have to come back when they get one part in.
Very helpful and friendly
Very nice job
The salesman we worked with was knowledgeable and friendly. No one wants to feel pressured when looking for a vehicle, and with Blake Miller at the Russell Springs dealership was exemplary. I would highly recommend him to anyone!
We have always been treated respectfully & they stand behind their products
Friendly, quick service at an affordable price.
The wide selection and the service the team made to find a vehicle that fit my budget.
Services is spot on. You make an appointment and your car is serviced on time!
The service, the people. I’d rather go here than to any of the other dealerships for my service needs.
The service department the Don Franklin Ford in London, Kentucky is very professional in their work and their work ethics. I enjoy going over there because the people are very pleasant and easy to talk to and they get the job done the way you want it done
Efficient check in and communication at service desk and excellent service.
The group is incredibly efficient ! Like a well oiled machine, lol
Quick, easy, and very friendly staff.
Professional and attention to detail.
My cars check engine light came on. I was just a few miles from the dealership. When I got there Josiah checked my car and told me it would have to stay overnight and he would call me by noon the next day. He eas very professional and helpful. My car w a s ready the next day. It had been diagnosed and repaired. The cost was just as he said and was very reasonable. It was an easy and professional experience.
Courteous. Responsive. Obviously value business and customers instead of caring less if they do business with you or not.
Very friendly people and honest
I had a question regarding the brakes and your service department could have easily told me I needed something just to make the sale (I wouldn't have know) your staff and techs explained what was happening and I didn't need new ones
As a single mother i really appreciate that honesty
Thank you
Courteous staff, good-quality work, ready when they say, etc.
Convenient Location
Clean facility
Knowledgeable staff
You are very friendly and helpful
Josh was wonderful with helping us find the right car for us and waited with us the whole time to get all the paperwork done. He was very friendly compared to some people and other places we went.
I love everything about my 2025 Nissan Murano
Professional service
Every time I have went in for service, I have been very pleased with the employees. They seem to really care that the customer understands everything they are doing to service your vehicle.