Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 22, 2026 — Rated 10 out of 10 by T.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick

Report a concern   May 22, 2026 — Rated 10 out of 10 by A.S. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Had exactly what I needed. Worked with son fir price and allowed both of us to test drive vehicle in

Report a concern   May 22, 2026 — Rated 10 out of 10 by J.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They get you right in for service and everyone are very professional.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Alexis Montague Brooks Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very great service !!

Report a concern   May 22, 2026 — Rated 10 out of 10 by Jimmy Craft Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service. Sales person and technician were very accommodating.

Report a concern   May 22, 2026 — Rated 10 out of 10 by E.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I depend on the service people who I know do a great job and use top of the line products. I feel that I am a valued customer.

Report a concern   May 22, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service. Comfortable waiting area. Good service technicians.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Gloria Doan Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service department. Always there to help anyway they can.

Report a concern   May 22, 2026 — Rated 9 out of 10 by K.C. Don Franklin Ford - Service
What do you like about our products and services?

You don’t have to schedule an appointment!

Report a concern   May 22, 2026 — Rated 10 out of 10 by Kevin Weir Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Responsive staff and quality products

Report a concern   May 22, 2026 — Rated 9 out of 10 by M.C. Don Franklin Ford - Service
What do you like about our products and services?

Worth the money

Report a concern   May 22, 2026 — Rated 10 out of 10 by Molly Smith Don Franklin London Ford - Service
What do you like about our products and services?

Prompt service

Report a concern   May 22, 2026 — Rated 10 out of 10 by L.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Great service!

Report a concern   May 22, 2026 — Rated 10 out of 10 by William Jones Don Franklin Monticello Service
What do you like about our products and services?

Staff is always courteous and service is fast.

Report a concern   May 22, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and professional

Report a concern   May 22, 2026 — Rated 10 out of 10 by Donald Phillips Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service people are so polite and kind. I travel from Glasgow to Columbia because I trust the people at Columbia.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Michael Dills Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar and the crew are always courteous and helpful. They’re very knowledgeable and have always kept me informed about what service needs I should expect in the future and have always been honest and trustworthy with me on what is needed. I can depend on them to do a great job.

Report a concern   May 22, 2026 — Rated 9 out of 10 by R.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Lady at service desk rude

Report a concern   May 22, 2026 — Rated 10 out of 10 by S.G. Don Franklin London Ford - Service
What do you like about our products and services?

Complete inspection of mechanical components, recommendations and explanations of why maintenance should be made. Waiting time for maintenance to be completed entirely acceptable. Will purchase next vehicle from Don Franklin Ford.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Anil Kumar Soma Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The friendly staff, the affordable pricing and no judgmental negotiation.

Report a concern   May 22, 2026 — Rated 10 out of 10 by S.J.H. Don Franklin London Ford - Service
What do you like about our products and services?

I am a Ford girl.

Report a concern   May 22, 2026 — Rated 10 out of 10 by A.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and they explain what they did.

Report a concern   May 21, 2026 — Rated 10 out of 10 by B.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional timely courteous

Report a concern   May 21, 2026 — Rated 10 out of 10 by M.W. Don Franklin Bardstown - Service
What do you like about our products and services?

Everything

Report a concern   May 21, 2026 — Rated 10 out of 10 by J.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Eddie Gaskell was amazing to work with and because of him I will bring all of my future car maintenance needs to you all!

Report a concern   May 21, 2026 — Rated 10 out of 10 by G.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast Friendly service.

Report a concern   May 21, 2026 — Rated 10 out of 10 by M.H. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Friendly people.

Report a concern   May 21, 2026 — Rated 10 out of 10 by Raymond White Don Franklin Ford - Service
What do you like about our products and services?

Service was good/

Report a concern   May 21, 2026 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service!

Report a concern   May 21, 2026 — Rated 10 out of 10 by N.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

People are friendly and helpful


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