Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 21, 2026 — Rated 10 out of 10 by D.N. Don Franklin Somerset KIA Sales
What do you like about our products and services?

No hassles, easy to complete purchase transaction

Report a concern   August 21, 2026 — Rated 10 out of 10 by Patricia Roca Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and efficient service and friendly staff.

Report a concern   August 21, 2026 — Rated 10 out of 10 by J.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly professional business. Very thorough.

Report a concern   August 21, 2026 — Rated 10 out of 10 by M.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and friendly.

Report a concern   August 21, 2026 — Rated 10 out of 10 by A.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Friendly staff

Report a concern   August 21, 2026 — Rated 9 out of 10 by Ashim K C Don Franklin Lexington Nissan - Service
What do you like about our products and services?

NA

Report a concern   August 21, 2026 — Rated 10 out of 10 by P.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service dept

Report a concern   August 21, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The staff is and has been amazing to work with. Jordan is super knowledgeable and always extremely helpful.

Report a concern   August 21, 2026 — Rated 10 out of 10 by P.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Not answering your survey.

Report a concern   August 21, 2026 — Rated 10 out of 10 by G.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Fast and friendly

Report a concern   August 21, 2026 — Rated 10 out of 10 by Bradford Blain Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people, timely service

Report a concern   August 21, 2026 — Rated 10 out of 10 by Jeffrey Garrett Don Franklin Campbellsville Service Department
What do you like about our products and services?

Timely service and competitive pricing

Report a concern   August 21, 2026 — Rated 10 out of 10 by Anthony King Don Franklin Auto
What do you like about our products and services?

I’ve been servicing my car there since I bought it there 9 years ago and it still runs like it’s brand new! Staff is friendly and knowledgeable

Report a concern   August 21, 2026 — Rated 10 out of 10 by Thomas Bowers Don Franklin Monticello Sales
What do you like about our products and services?

Friendly, professional, ease of dealing with/transaction.

Report a concern   August 21, 2026 — Rated 10 out of 10 by L.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Safety friendliest and how good they help to get you what you need!

Report a concern   August 21, 2026 — Rated 10 out of 10 by H.A. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

First time I have visited this dealership. Very efficient and honest service. The service department quoted me a price and it was "right on the money" when I paid. I had Deborah as the service team member. Friendly and knowledgeable and an asset to your dealership. Her assistance during my visit makes me want to come back for any service I need for my car. Thanks for hiring and retaining this caliber of individual.

Report a concern   August 21, 2026 — Rated 10 out of 10 by Zece Davidson Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly, consistent, customer service

Report a concern   August 21, 2026 — Rated 10 out of 10 by M.A. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast, friendly, and professional service!

Report a concern   August 21, 2026 — Rated 10 out of 10 by P.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Always good service. Good products

Report a concern   August 21, 2026 — Rated 10 out of 10 by G.L. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Gauge was a pleasure to work with. Pleasant, helpful and responsive. Made the transaction easy and efficient.

Report a concern   August 21, 2026 — Rated 9 out of 10 by K.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people are friendly.

Report a concern   August 21, 2026 — Rated 10 out of 10 by Bill Carroll Don Franklin Russell Springs Service
What do you like about our products and services?

Everything

Report a concern   August 21, 2026 — Rated 10 out of 10 by M.A.P. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Excellent and fast service !

Report a concern   August 21, 2026 — Rated 10 out of 10 by G.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They did an amazing job and helped me get the service and part that I needed before things even got bad for my jeep. Thanks so much guys really appreciate it

Report a concern   August 20, 2026 — Rated 9 out of 10 by M.W. Don Franklin Hardin County Ford Service
What do you like about our products and services?

My husband & I are Ford people. Your service department is generally quick with oil changes.

Report a concern   August 20, 2026 — Rated 10 out of 10 by K.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Outstanding customer service!

Report a concern   August 20, 2026 — Rated 10 out of 10 by R.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

It was done in a timely manner!

Report a concern   August 20, 2026 — Rated 10 out of 10 by James Cook Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very knowledgeable staff and very helpful!

Report a concern   August 20, 2026 — Rated 10 out of 10 by J.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Proximity

Report a concern   August 20, 2026 — Rated 10 out of 10 by Theresa Sims Don Franklin Bardstown - Service
What do you like about our products and services?

The service area reps are always very nice and professional. They always communicate the process well and keep me up to date.


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