Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 7, 2025 — Rated 10 out of 10 by A.E. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

towing capacity and drive train

Report a concern   November 7, 2025 — Rated 10 out of 10 by G.M. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

I love the kia Sportage the color all the extras it’s more than I expected out of a SUV. The service was excellent everyone was very friendly and eager to help and no one was overbearing and I loved that.

Report a concern   November 7, 2025 — Rated 10 out of 10 by M.W. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Friendly and knowledgeable staff

Report a concern   November 7, 2025 — Rated 10 out of 10 by D.K. Don Franklin Auto
What do you like about our products and services?

People are friendly and they are all about pleasing the customer

Report a concern   November 7, 2025 — Rated 10 out of 10 by D.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Professional and timely and friendly

Report a concern   November 7, 2025 — Rated 9 out of 10 by V.H. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Staff was very courteous and helpful.

Report a concern   November 7, 2025 — Rated 9 out of 10 by B.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Salesmen Andrew Branscum and Chris McBeath very informative and a pleasure to deal with. Also Brandy Rodgers and Chasity Minton provided helpful information.

Report a concern   November 7, 2025 — Rated 10 out of 10 by Charles Johnson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Sales and finance staff are very friendly and accommodating.

Report a concern   November 7, 2025 — Rated 10 out of 10 by Heather Cash Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and efficient service. I feel supported.

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.C. Don Franklin Auto
What do you like about our products and services?

The process into looking for a truck and purchasing it was very straightforward. It was comfortable and easy contacting with salesperson even though we were in another city.

Report a concern   November 7, 2025 — Rated 10 out of 10 by Molissa Redd Don Franklin Lexington GM Service Department
What do you like about our products and services?

Young lady was friendly when walked in and the gentleman was ok but yet still haven't.gotten my car wash sad about that

Report a concern   November 7, 2025 — Rated 10 out of 10 by C.P. Don Franklin Auto
What do you like about our products and services?

Salesman was professional and a pleasure to work with

Report a concern   November 7, 2025 — Rated 10 out of 10 by Chase Patterson Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin Bardstown Ky always have good customer service. Very nice people to purchase a vehicle from. I’m always satisfied when leaving.

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly, quick and efficient

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.A. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The ease of the process. The team at Don Franklin is top notch. The truck that was purchased is the top of the line ford

Report a concern   November 7, 2025 — Rated 10 out of 10 by M.G. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Quality products and quick services!

Report a concern   November 7, 2025 — Rated 10 out of 10 by P.E.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great staff in the service department

Report a concern   November 7, 2025 — Rated 10 out of 10 by Russell Miller Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Honestly the way the sales people are and of course mine take the extra mile to get it done

Report a concern   November 7, 2025 — Rated 10 out of 10 by K.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was awesome! Will definitely be returning!

Report a concern   November 7, 2025 — Rated 10 out of 10 by C.P. Don Franklin Monticello Sales
What do you like about our products and services?

The best

Report a concern   November 7, 2025 — Rated 10 out of 10 by L.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very prompt and do an excellent service 👍

Report a concern   November 7, 2025 — Rated 10 out of 10 by E.V. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Matt was amazing!! We bought 2 cars from him in one night!

Report a concern   November 7, 2025 — Rated 10 out of 10 by P.A. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast and efficient

Report a concern   November 7, 2025 — Rated 10 out of 10 by K.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

So far all is good!

Report a concern   November 7, 2025 — Rated 10 out of 10 by M.G. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Great customer service! Friendly employees that are eager to help.

Report a concern   November 7, 2025 — Rated 9 out of 10 by D.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service is good and the people are nice and friendly so it’s a good place for me and the service is very good the products are very pricey

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to maneuver phone tree. Same friendly people always working. Very nice waiting area. Confidence in supplies used are right for my vehicle.

Report a concern   November 7, 2025 — Rated 10 out of 10 by S.P. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Stand behind what they sell

Report a concern   November 7, 2025 — Rated 10 out of 10 by Teresa Stockton Don Franklin Somerset KIA Service
What do you like about our products and services?

I didn't know that I would qualify even for a car. But both gentlemen did all they could and found me an Kia Sportage. The service department then cleaned my car up so I could take it home and then serviced it above and beyond moreyhan I expected.

Report a concern   November 7, 2025 — Rated 10 out of 10 by P.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Love our Telluride. Service workers are friendly and professional and do what they say they will do.


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