Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 20, 2026 — Rated 10 out of 10 by W.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I had my truck serviced in Corbin and my wife has her Toyota Highlander.The service was excellent and professional ,each time.

Report a concern   April 20, 2026 — Rated 10 out of 10 by N.T. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Timely effecient

Report a concern   April 20, 2026 — Rated 10 out of 10 by B.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything

Report a concern   April 20, 2026 — Rated 10 out of 10 by B.M. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Very helpful staff

Report a concern   April 20, 2026 — Rated 9 out of 10 by J.E. Don Franklin Bardstown - Service
What do you like about our products and services?

Reminded me of services I needed to keep my warranty.

Report a concern   April 20, 2026 — Rated 10 out of 10 by N.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The service department was professional and timely. Unfortunately, the GM wouldn’t provide a loaner this visit.

Report a concern   April 20, 2026 — Rated 9 out of 10 by Joshua Carter Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

John Wagers

Report a concern   April 20, 2026 — Rated 10 out of 10 by D.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Ythey were very friendly and timely.

Report a concern   April 20, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

no

Report a concern   April 20, 2026 — Rated 10 out of 10 by B.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always very friendly and service has always been on time and correct

Report a concern   April 20, 2026 — Rated 10 out of 10 by R.A. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Service was quick and professional, cost was fair and I will return when service is required

Report a concern   April 20, 2026 — Rated 9 out of 10 by Raymond Haga Don Franklin Lexington GM Service Department
What do you like about our products and services?

Theladyat service desk was very helpful when things didn’t go well with programing my new key.

Report a concern   April 20, 2026 — Rated 9 out of 10 by C.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service

Report a concern   April 20, 2026 — Rated 10 out of 10 by Ronald Johnson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Every time I’ve had any vehicle fixed it’s been top notch

Report a concern   April 20, 2026 — Rated 10 out of 10 by Jackie Westmoreland Don Franklin Somerset KIA Sales
What do you like about our products and services?

The salesman was the number one. He got it down for me, and I thank him

Report a concern   April 20, 2026 — Rated 10 out of 10 by G.M. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Was able to schedule easily and the work was done quickly

Report a concern   April 20, 2026 — Rated 10 out of 10 by G.I. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and friendly and completed a major service operation in a timely manner

Report a concern   April 20, 2026 — Rated 10 out of 10 by William Pike Don Franklin Campbellsville Service Department
What do you like about our products and services?

Your dealership is quick and easy to work with

Report a concern   April 20, 2026 — Rated 10 out of 10 by Ruth Mitchell Don Franklin Bardstown - Service
What do you like about our products and services?

Good communication, fair pricing and didn't have to wait long for appointment.

Report a concern   April 20, 2026 — Rated 10 out of 10 by C.M. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Customer service

Report a concern   April 20, 2026 — Rated 10 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to schedule and everyone is always friendly and helpful.

Report a concern   April 20, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always nice and good to deal with

Report a concern   April 20, 2026 — Rated 10 out of 10 by Lisa Gibbons Don Franklin London Ford - Service
What do you like about our products and services?

Just nice and easy to call and make appointments. Usually don't have to wait to be seen. Their pretty quick on service.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Tony Michone Don Franklin Auto
What do you like about our products and services?

Service

Report a concern   April 20, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service guys are great to work with and they get what you asked to be done completed and done right.

Report a concern   April 20, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly

Report a concern   April 20, 2026 — Rated 10 out of 10 by M.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Great experience!

Report a concern   April 20, 2026 — Rated 10 out of 10 by G.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

You have a great lineup of vehicles and a great sales staff. That was very helpful with no pressure.

Report a concern   April 20, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Coupons for oil changes

Report a concern   April 20, 2026 — Rated 10 out of 10 by B.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great customer service.


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