Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 3, 2026 — Rated 10 out of 10 by D.M. Don Franklin Bardstown - Service
What do you like about our products and services?

All in one day and had great service

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.M. Don Franklin Russell Springs Service
What do you like about our products and services?

The guys working up front are always top notch! I walked in and was immediately addressed by name. Just a great team all together!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Austin Turner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast
Report a concern   April 3, 2026 — Rated 10 out of 10 by R.T. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Car wash
Friendly service!!
Report a concern   April 3, 2026 — Rated 10 out of 10 by T.W. Don Franklin Burkesville Service Department
What do you like about our products and services?

Accountability prompt on time good communication

Report a concern   April 3, 2026 — Rated 9 out of 10 by D.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department very cordial and informative.
Report a concern   April 3, 2026 — Rated 9 out of 10 by S.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service at a fair price.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Darrell Middleton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They were very helpful with very friendly , professional and fast service.

Report a concern   April 3, 2026 — Rated 10 out of 10 by T.C. Don Franklin Monticello Service
What do you like about our products and services?

The courteousness and professionalism that is shown at the Monticello location is unmatched, This team is great and I’ve never had any issues, they definitely should be recognized!
Report a concern   April 3, 2026 — Rated 10 out of 10 by C.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Prompt and courteous service
Report a concern   April 3, 2026 — Rated 10 out of 10 by Billy Turner Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Convenient and simple process

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service and friendly staff! Very professional

Report a concern   April 3, 2026 — Rated 10 out of 10 by Natalie Smith-Brewer Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

All staff were very helpful with my purchase of the Toyota Grand Highlander and helped me get through my purchase quickly. MJ was a great salesman and I recommend him to anyone looking to make a purchase with Don Franklin Auto Group.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Brent Bauer Don Franklin London Ford - Service
What do you like about our products and services?

The Service persons we're professional and very attentive to our needs. As someone traveling through, they did an extraordinary job of getting our vehicle in, diagnosed and fixed in a very timely manner.
Report a concern   April 3, 2026 — Rated 10 out of 10 by N.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and courteous!

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Great customer service. Great products to choose from.

Report a concern   April 3, 2026 — Rated 9 out of 10 by S.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Close to home. They are not pushy. Easy to work with.
Report a concern   April 3, 2026 — Rated 10 out of 10 by G.F. Don Franklin London Ford - Service
What do you like about our products and services?

Like the Ford products! Have had some issues with service.
Report a concern   April 3, 2026 — Rated 10 out of 10 by Cheryl Kidd Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They got me in quick and had my car fixed by the next day! And got me into a rental while it was being worked on!

Report a concern   April 3, 2026 — Rated 9 out of 10 by David Nutter Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service Personnel very helpful.
Report a concern   April 3, 2026 — Rated 10 out of 10 by Matthew Larkin Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff and fast service!
Report a concern   April 3, 2026 — Rated 10 out of 10 by T.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good choices

Report a concern   April 3, 2026 — Rated 10 out of 10 by A.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Extremely kind and welcoming staff. Doug and April are wonderful at the Service Desk. I was blessed to have been a customer of theirs.
Report a concern   April 3, 2026 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick, friendly and reliable service! Great sales person! I always refer Frankie England to any referrals I have..

Report a concern   April 3, 2026 — Rated 10 out of 10 by C.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service is always spot on and reasonably priced. Dealership in general is always ready to make you a priority when you come in the door without trying to over sell you.

Report a concern   April 3, 2026 — Rated 10 out of 10 by L.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very great service and very quick and helpful employees

Report a concern   April 3, 2026 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly, very knowledgeable
Report a concern   April 3, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer Service Reps are very friendly & knowledgeable, comfortable area for waiting and always pleased with service outcome.

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.S. Don Franklin Ford - Service
What do you like about our products and services?

Everyone is so nice!!
Report a concern   April 3, 2026 — Rated 10 out of 10 by Toni King Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Our sales guy, Ty was the absolute best. We ended up coming back 2 weeks later and bought a brand new truck from him as well. Will definitely recommend and come back.


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