Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 27, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great to deal with, always friendly. Keep you updated

Report a concern   June 26, 2026 — Rated 10 out of 10 by William Dutton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service dept was fast, 15 minute wait for oil change.

Report a concern   June 26, 2026 — Rated 10 out of 10 by Joey Warren Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great trucks and service

Report a concern   June 26, 2026 — Rated 10 out of 10 by C.K. Don Franklin Bardstown - Service
What do you like about our products and services?

I can't complain about anything.. Everything is good.

Report a concern   June 26, 2026 — Rated 10 out of 10 by Jeffrey Roberts Don Franklin London Ford - Service
What do you like about our products and services?

I was very pleased with my visit I am a double amputee your service department treated me great thank you.

Report a concern   June 26, 2026 — Rated 10 out of 10 by D.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Trey and Kevin was great friendly answer all the question and listen to my concerns.
Most importantly they wanted to make sure that they met my expectations!!
Didn’t have to sat around waiting for paper work made it seamless very easy and satisfying.
Everyone there is very friendly and polite!!
Great group of people!!

Thank you 😊
Name removed

Report a concern   June 26, 2026 — Rated 10 out of 10 by W.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service is always good and everyone is very friendly.

Report a concern   June 26, 2026 — Rated 10 out of 10 by R.T. Don Franklin Hardin County Ford Service
What do you like about our products and services?

The service is always great. Andrew always services my car and does an awesome job!!

Report a concern   June 26, 2026 — Rated 10 out of 10 by W.B. Don Franklin Ford - Service
What do you like about our products and services?

Ford

Report a concern   June 26, 2026 — Rated 10 out of 10 by K.I. Don Franklin Monticello Service
What do you like about our products and services?

Your people are fantastic!

Report a concern   June 26, 2026 — Rated 10 out of 10 by Kristy Moore Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The Service crew was so kind to me checking my Wagoneer over and let me know what we needed and let me know that some some updates that it needed that I could just drive back by my convenience and they would do it for me that I wouldn’t have to make another appointment. I’m now back on the road and couldn’t be happier.

Report a concern   June 26, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Customer Service

Report a concern   June 26, 2026 — Rated 9 out of 10 by J.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Like Nissan products, we’ll built and reliable

Report a concern   June 26, 2026 — Rated 10 out of 10 by H.L. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The friendliness of its workers is a plus!

Report a concern   June 26, 2026 — Rated 10 out of 10 by B.L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I Like everything good service and a good product

Report a concern   June 26, 2026 — Rated 10 out of 10 by Mark Upchurch Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We had prompt, courteous service!

Report a concern   June 26, 2026 — Rated 10 out of 10 by Rodney Weaver Don Franklin London Ford - Service
What do you like about our products and services?

Service is prompt and keep you informed on status of vehicle service. It is such a big help when can have vehicle picked up and returned without me having to use vacation day for vehicle service.

Report a concern   June 26, 2026 — Rated 10 out of 10 by R.I. Don Franklin Bardstown - Service
What do you like about our products and services?

Best service team around.

Report a concern   June 26, 2026 — Rated 10 out of 10 by D.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

The CSR women are very friendly and efficient!

Report a concern   June 26, 2026 — Rated 10 out of 10 by Lanna Mcaninch Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly helpful service in finding what I wanted on don franklin lot. Adam Capps was an excellent employee!

Report a concern   June 26, 2026 — Rated 10 out of 10 by B.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly service

Report a concern   June 26, 2026 — Rated 10 out of 10 by J.N. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Answered all questions cordially 🧑🏻‍🦳

Report a concern   June 26, 2026 — Rated 10 out of 10 by S.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Maintenance Service Manager was very helpful and kind!! Highly recommend this person for any maintenance service!!

Report a concern   June 26, 2026 — Rated 10 out of 10 by Adaias Lopez Perez Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Nice service and business ,very faster

Report a concern   June 26, 2026 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality and reliability

Report a concern   June 26, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great friendly service !

Report a concern   June 26, 2026 — Rated 10 out of 10 by Gordon Neal Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

You had the truck I wanted that’s it and my salesman. Ross was very knowledgeable and patient with me.

Report a concern   June 26, 2026 — Rated 9 out of 10 by T.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The lady that helped me was very friendly

Report a concern   June 26, 2026 — Rated 10 out of 10 by Sherri Turner Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Salesman did everything to help
Me with my purchase!

Report a concern   June 26, 2026 — Rated 10 out of 10 by Billy Benge Don Franklin Somerset KIA Service
What do you like about our products and services?

On time very fast


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