Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 30, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy to get appointment and quick service and personal service from Alex !!

Report a concern   June 30, 2026 — Rated 10 out of 10 by Ann Davis Don Franklin Auto
What do you like about our products and services?

Very reliable vehicles and the service is excellent

Report a concern   June 30, 2026 — Rated 10 out of 10 by T.O. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Leigh goes above and beyond to make sure that the customer is satisfied with timing and quality of service

Report a concern   June 29, 2026 — Rated 10 out of 10 by David Simpson Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly sales staff and very helpful to get the best deals. GM HD trucks just drive better than any other truck.

Report a concern   June 29, 2026 — Rated 10 out of 10 by B.M. Don Franklin London Ford - Service
What do you like about our products and services?

Thorough service. Timely. Efficient.

Report a concern   June 29, 2026 — Rated 10 out of 10 by L.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service is very friendly and they got me out really quick after wrk an always on top of phone calls and the service is a 10/10. Thank you

Report a concern   June 29, 2026 — Rated 10 out of 10 by S.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy to schedule and I didn’t have to wait long for the service to be completed.

Report a concern   June 29, 2026 — Rated 10 out of 10 by P.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service

Report a concern   June 29, 2026 — Rated 10 out of 10 by K.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great service

Report a concern   June 29, 2026 — Rated 10 out of 10 by Matthew Marple Don Franklin Monticello Sales
What do you like about our products and services?

Up front and honest

Report a concern   June 29, 2026 — Rated 10 out of 10 by R.W. Don Franklin Ford - Service
What do you like about our products and services?

It is great. Everyone is so helpful and friendly

Report a concern   June 29, 2026 — Rated 10 out of 10 by K.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly, helpful and fast!

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

The always friendly service from Debbie. And of course having a few good laughs with Buck.

Report a concern   June 29, 2026 — Rated 10 out of 10 by D.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Readily available vehicle assortment and services, and the staff is great! Adam and Jason are phenomenal.

Report a concern   June 29, 2026 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly efficient staff

Report a concern   June 29, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick service. Easy to book appointments.

Report a concern   June 29, 2026 — Rated 10 out of 10 by K.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient and friendly staff

Report a concern   June 29, 2026 — Rated 10 out of 10 by John Kurtz Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Dagan was absolutly amazing. He did everything to make the experience low stress. Buying a car is a big deal in this economy, and it was nice to be able to pull up and shop without feeling like you just jumped into a shark tank. He also found the exact vehicle I wanted when I searched everywhere. My only complaint is when yall have an agent working with someone, don’t blow up their phone. I was litterally sitting at Dagan’s desk receiving a call from your receptionist to follow up on a meeting I was actively in. Being pushy is what drives people away.

Report a concern   June 29, 2026 — Rated 10 out of 10 by David Coffey Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very easy to work with.

Report a concern   June 29, 2026 — Rated 10 out of 10 by Jesse Karr Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly staff, efficient, got the job done on two vehicle purchases!

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.W. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Doesn’t fit yet

Report a concern   June 29, 2026 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great service and the employees are wonderful!

Report a concern   June 29, 2026 — Rated 10 out of 10 by K.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service department

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.C. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Every vehicle we’ve bought from your dealership has been nothing but the best sales team and the friendliness is unbeatable. Glad you guys have a presence in Etown now. Usually when businesses grow the service gets worse but so far you all have kept it on point and that’s why you’re so successful

Report a concern   June 29, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Love the atmosphere and friendly people that work there.

Report a concern   June 29, 2026 — Rated 10 out of 10 by Justin Sebastian Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good selection
Good price
Low pressure salesman

Report a concern   June 29, 2026 — Rated 10 out of 10 by P.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very nice and easy to work with!

Report a concern   June 29, 2026 — Rated 10 out of 10 by P.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They get you in and out and appoints on time or when your vehicle arrives!

Report a concern   June 29, 2026 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Has helped last few months about loaner car when my car had stay in shop for few days.

Report a concern   June 29, 2026 — Rated 9 out of 10 by D.T. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The sales associate Jackie was great. Never felt more comfortable with a salesperson


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