Customer Testimonials
Very friendly and helpful and will find what you are looking for
We think Kia is the best! We have had 3 and we have loved them all! Anytime we have had trouble your employees have been helpful and friendly!
The staff
Service does it best to accommodate me.
Honest friendly professional and not bad prices
Don, in service, done an excellent job! I would definitely recommend.
Chris has the best customer service! He is very warm friendly and always greets you with a smile. I waited for my car to be service and I was in and out within 30 minutes. Fantastic service.
The vehicle that Brandon help me choose is more of a nice car than I had dreamed of. So very satisfied with the service this young man gave to me and my husband. I would definitely be back. Wish I dealt with this dealership long before the last 2 vehicles I’ve purchased. Thank you all!
Great staff to work with . I have purchased 4 vehicles from them .Great group of people sales and service
Very courteous prompt And very knowledgeable about your vehicle and the new facility is very nice
Good vehicles. Fast efficient & I like to think service
Extremely Kind and Helpful. Gave a fair price on our trade in and very supportive in getting my new vehicle to us in another town to make it easier with our busy schedule.
Very efficient with the buying process.
Great experience
They are reliable
The sales person and staff were very helpful, kind and professional.
Knowledgeable about your work efforts
Very dependable
I brought my 2024 k5 gut line kia in for 2 recall fixes and service. I was treated well,, the time there was not excessive. My only issue was that the part(s) to fix one recall was not available and had to be ordered,, so I have to go back again.
You are normally easy to deal with, schedule and speak with.
You have good service personal and they listen to your concerns
I like the service department because they are always ready to help in any way they can and help keep my car up to date on recommended service. Always promptly schedules appointments. Very respectful!
Also like the warranty.
Good
Excellent Customer service courteous and professional staff. Clean bathrooms clean waiting areas.
All of it
I love my Carnival and the people at the dealership and service area are extremely nice and helpful.
Speed and service
Professionalism
Courtesy
Ease of scheduling routine maintenance
Quality work
After two or three years of depending on Don Franklin I have to say the service department is top notch .
Friendly and quick.
Service was started on time. Service staff were friendly and cordial
I able to get what I needed done quickly.
The salesperson, Ben, was terrific. Very attentive. Great attention to detail. I will be returning to the Genesis dealership to buy a car soon. And the person I want to work with is Ben.