Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 1, 2026 — Rated 10 out of 10 by G.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Staff

Report a concern   March 1, 2026 — Rated 10 out of 10 by E.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

They do an excellent job taking care of my vehicles.

Report a concern   March 1, 2026 — Rated 10 out of 10 by W.M. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Having a big selection with all of the dealerships

Report a concern   March 1, 2026 — Rated 10 out of 10 by Byron Sanders Don Franklin Ford - Service
What do you like about our products and services?

Service u can count on . And will go the extra mile for you!

Report a concern   March 1, 2026 — Rated 10 out of 10 by K.E. Don Franklin Auto
What do you like about our products and services?

Very courteous and prompt

Report a concern   March 1, 2026 — Rated 10 out of 10 by L.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service department has easy online scheduling. Employees are polite and helpful.
The waiting area and nearby bathrooms have always been clean and comfortable. They even have gluten free snack options!

Report a concern   March 1, 2026 — Rated 9 out of 10 by L.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I have a Kia and like it so I use the dealership

Report a concern   March 1, 2026 — Rated 10 out of 10 by J.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everyone is always friendly and willing to help. I absolutely love my vehicle purchase from there!

Report a concern   February 28, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Giveaways

Report a concern   February 28, 2026 — Rated 10 out of 10 by Susan Shively Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very courteous and helpful; able to accommodate last minute oil change and tire rotation.

Report a concern   February 28, 2026 — Rated 10 out of 10 by James Boggs Don Franklin London Ford - Service
What do you like about our products and services?

I like that every time I’m there, I get what I pay for. It’s also a plus that I can see my vehicle through the glass and can see stages of the process as they happen. Each person I’ve dealt with, I feel comfortable talking to them and asking any questions I have. The bottom line for me is, I’m comfortable that my trust is not misplaced.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Amy Carmer Don Franklin Lexington GM Service Department
What do you like about our products and services?

The service team is excellent. Very friendly and personable.

Report a concern   February 28, 2026 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service is great!

Report a concern   February 28, 2026 — Rated 10 out of 10 by Sharon Shoemaker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I've bought 3 cars from this dealership and have had a good experience each time

Report a concern   February 28, 2026 — Rated 10 out of 10 by C.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great staff, especially buck and the check in guys

Report a concern   February 28, 2026 — Rated 10 out of 10 by Ashley Quinn Don Franklin Burkesville Service Department
What do you like about our products and services?

Everyone is super helpful and nice, they don’t ever try to sell me anything I don’t need, they’re honest, and they’re reliable.

Report a concern   February 28, 2026 — Rated 10 out of 10 by James Quandt Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your staff lock me in the eye and listen to me. Your work has been impeccable, and you’ve always been speedy too.

Report a concern   February 28, 2026 — Rated 10 out of 10 by J.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly service people and a great product

Report a concern   February 28, 2026 — Rated 10 out of 10 by Kevin Riley Don Franklin Auto
What do you like about our products and services?

Everything; variety of vehicles and the staff members are easy to work with

Report a concern   February 28, 2026 — Rated 10 out of 10 by James Pitcock Don Franklin CDJRF Sales Department
What do you like about our products and services?

Good people to work with

Report a concern   February 28, 2026 — Rated 10 out of 10 by L.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything was great.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Joseph May Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kia is the best! Ryan was a great floor salesman!

Report a concern   February 28, 2026 — Rated 10 out of 10 by K.S. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Wonderful staff. Never felt rushed. Noah and Brandon were wonderful. Best part of my day was Noah blessing my truck before handing me the keys. Would recommend for this reason alone. Everything else hugh bonus.

Report a concern   February 28, 2026 — Rated 10 out of 10 by R.M.J. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Sales staff and services were exceptional.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Clay Johnston Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff is super friendly and the newly updated facility is very nice.

Report a concern   February 28, 2026 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very professional. Excellent customer service!

Report a concern   February 28, 2026 — Rated 9 out of 10 by T.J. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Ya service is full of being considerate of the customer

Report a concern   February 28, 2026 — Rated 10 out of 10 by C.C.B.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Staff is always friendly and good to deal with I use the parts department with my business Chevrolet Cadillac and Nissan and have always been pleased

Report a concern   February 28, 2026 — Rated 10 out of 10 by Anita Roy Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff and letting me know what I need and no pressures! Love using your services even if it is a little other than other places and live the car wash.

Report a concern   February 28, 2026 — Rated 10 out of 10 by F.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Huge inventory.


Privacy Policy