Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 2, 2026 — Rated 10 out of 10 by B.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I'm really happy and like it

Report a concern   March 2, 2026 — Rated 10 out of 10 by B.C. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Friendly towards kids, whole team chats with you not just your salesman, seem very tight knit and knowledgeable

Report a concern   March 2, 2026 — Rated 10 out of 10 by A.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Zeke was a good sales guy.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Kathy Hume Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle was very helpful in getting me in something I was looking for

Report a concern   March 2, 2026 — Rated 10 out of 10 by R.G. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

John Carpenter was very nice, he helped me get a decent payment on the car I wanted. While some wasn't a fan of the Don Franklin Kia in Somerset for how they treated me, but this one here in Corbin was very helpful.

Report a concern   March 2, 2026 — Rated 10 out of 10 by M.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The ability to make a sale happen

Report a concern   March 2, 2026 — Rated 10 out of 10 by T.W. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and informative on the product. Not pushy

Report a concern   March 2, 2026 — Rated 10 out of 10 by Wanda Franklin Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very easy to reach and talk to someone you will never feel pressured to buy

Report a concern   March 2, 2026 — Rated 10 out of 10 by M.T. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Always have had great service from Ford. Thank you

Report a concern   March 2, 2026 — Rated 10 out of 10 by M.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The customer service was beyond great!! We are so happy with the service we received.

Report a concern   March 2, 2026 — Rated 10 out of 10 by J.P. Don Franklin Ford - Service
What do you like about our products and services?

Quick and easy!! Everyone is a joy to deal with.

Report a concern   March 2, 2026 — Rated 10 out of 10 by C.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very polite and helpful.

Report a concern   March 2, 2026 — Rated 10 out of 10 by T.C. Don Franklin Monticello Service
What do you like about our products and services?

Staff is efficient, friendly, and professional. My Jeep has only been to your facility since it was purchased 3 years ago. Always enjoy coming in.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Taniah Vandiver Don Franklin Monticello Service
What do you like about our products and services?

Don Franklin in Monticello is the best experience every time we go!! I’m so thankful for them every time we need an oil change or anything!!!

Report a concern   March 2, 2026 — Rated 10 out of 10 by Kenneth Messer Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great staff and Great products!

Report a concern   March 2, 2026 — Rated 10 out of 10 by M.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I was able to schedule my service call easily online. The service was also quick.

Report a concern   March 2, 2026 — Rated 10 out of 10 by M.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Niki is the best! Always will recommend her to anyone.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Brian Henson Don Franklin Ford - Service
What do you like about our products and services?

Always nice and respectful and get stuff done in a really quick manner.

Report a concern   March 2, 2026 — Rated 10 out of 10 by M.H. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Everyone at Don Franklin help us in ever way they could to get the payment what we could afford I have bought 2 cars from them. They are super people in Bowling Green.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Neil Luttrell Don Franklin CDJRF Sales Department
What do you like about our products and services?

Reputation

Report a concern   March 2, 2026 — Rated 10 out of 10 by T.R. Don Franklin London Ford - Service
What do you like about our products and services?

wide selection of vehicles and great service departments!

Report a concern   March 2, 2026 — Rated 10 out of 10 by S.H. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Trey was great to work with!

Report a concern   March 2, 2026 — Rated 9 out of 10 by T.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prompt, courteous, and went beyond to ensure that I was satisfied.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Natalie Pompa Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and done right..Nice waiting area..Service staff very professional..

Report a concern   March 2, 2026 — Rated 10 out of 10 by J.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Warranty, Price, technology, fuel efficiency.

Report a concern   March 2, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great professional service.

Report a concern   March 1, 2026 — Rated 9 out of 10 by T.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Easy to work with, great customer service

Report a concern   March 1, 2026 — Rated 10 out of 10 by S.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Staff is always great and very helpful!

Report a concern   March 1, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

All top quality!

Report a concern   March 1, 2026 — Rated 10 out of 10 by J.L. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Came in for warranty maintenance all the staff were extremely helpful and nice they answered all our questions we had. Maintenance crew were quick and explained everything very clearly. While we were waiting Lou (sales rep) walked us through all the features on our vehicle he was very friendly and outgoing. Would highly recommend.


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